I looked up how to repair my busted shirt snap button on YouTube. The video gave a list of supplies needed for the job, complete with part numbers. One of the items was a button setter from Tandy leather. Luckily this store was right down the street. Unfortunately when I arrived and asked if they had it in stock an employee named Craig confronted me about how Tandy leather is not a clothing store and I would have to go somewhere else. I showed him the video with part numbers and he continued to argue with me. This should have been a simple issue to resolve but this employee went out of his way to be argumentative and combative. I understand them not having the item. What confused me was how eager this employee wanted to argue with me. Not a pleasant experience.
The Manager - Jacquie, and the employees at this location are amazing!!! They are so helpful!!! I love this place!!!
My first time to step foot into a Tandy store and Im so glad I chose this location here in Watauga. The store looks amazing and I was greeted by the staff and they were so informative in helping me purchase everything I needed. The store manager Jacquie went over and beyond to get me all the tools and leather I needed to start me new hobby. I recommend this store for any newbies that are wanting to start a new leather hobby. I definitely will be returning and attending some classes this summer!
Tandy products arent always up to standards and I wish someone would step up and do something the craftsman lace ive purchased has been spliced! The other times the edges were so bad I could barley finish my project. I spend a lot of money there its my small business. And like now I cant even see what Im writing because the site is so messed up and wont move down as I type. Its getting very frustrating and Im about to find someone else to buy my leather and products from. I cant see what Im typing so hopefully this isnt to bad.
This is an EXTREMELY new hobby for me and the second I walked in I was greeted and attended to! Everyone working was very helpful in getting me set up with everything I need to start in this craft! They even offered some tips and gave me a printout to help with my small project! Very excited and will likely return for a class
Great customer service. Pointed me towards the stuff I was looking for & at reasonable prices.
Today was my first time in this store and man am I impressed with the A+ Customer service! I will be back for sure! Jackie was absolutely helpful and so kind!!!
Great skilled and helpfull staff to help find what your looking for and tips on ideas to help on your projects.
I love trips to Tandy. The people are super knowledgeable, there are always interesting projects and classes to look at, and the smell of leather is just great 👍
Great folks, but I wish they werent enforcing the mask
Jackie was super friendly and helpful, taking the time to understand my project and help me find the supplies I needed.
Knowledgeable staff, fast and friendly service!
This store is amazing and the staff is very knowledgeable and helpful.
Great leather choices and customer service
Awesome place for your leather needs!
Very nice people. Very knowledgeable.
Very friendly staff whom are incredibly knowledgeable. Great selection of products consistently in stock. They are also able to get anything they might not have on hand. The staff will also connect with the customer and make them feel valued. They will help you with anything you need from innovating an idea to proper technique. If you plan on making leather working a regular hobby, I would strongly recommend purchasing the Elite membership. It can easily pay for itself in one trip for a large project. Heartfelt thanks to the staff at the Camp Bowie store! ~ The Gladiator
Wonderful experience. Very helpful staff. If they didnt know the answer to my questions, they asked and found out.I benefited from several specials: English leather belts, double shoulder vegitan, & threads.With a business account, I saved even more. That lets me sell my finished goods to my customers for less.
Always amazing to visit with friendly and helpful staff
Ive been a couple of times and I always find what I need at reasonable prices. I only drop a star for the generally poor service I get when Im there. No one really talks to me, and they act like its a chore to take my money. But, because of the wonderful products and great deals, Im always a returning customer.
I feel very comfortable when I am shopping there, their is no time limit nobody rushes you. They are right there for you if you need help. Im very pleased with their salesmanship.See you guys soon! Chuck
Helpful, knowledgeable staff that wasnt at all pushy. I asked for a product I thought I needed, and after a brief discussion I was reccomended a much cheaper alternative that will end up better suiting my needs
Great local place to get your leather, supplies, tips and help. From beginners to more experienced leatherworkers, they have everything you may need.
Knowledgeable staff. Friendly service and lots of inventory. Saturday class available for novices like me
Great place to get my leather supplies and the staff are extremely supportive! Love tandy leather!
Well stocked and friendly very attentive staff will Definetly shop at this location more
Lots of leather and tooling and kits I bought a holster kit theyre very helpful and courteous
People were very helpful and I didnt have to wait at all for service.
The staff was very helpful and cordial, I needed a brass buckle for my belt for work at T.C.S.O. and they didnt stop until we found the right one and it looked right and sharp! Definitely recommended to my fellow officers!
Helpful staff, kinda dark for the tiny tags. But a nice store.
Always a very helpful staff and good products
These guys really now their stuff and have been helpful every time I go in.
Great place if you are into leather crafting. Lots of leather and craft projects.
Helpful staff, offer classes. Lots of cool leather projects.
Very helpful and informative. They showed me the differences in the size tools and how it relates to the weight of the leather.
Different staff they were pretty helpful
I love this place!!!... great team😁
Guys there are helpful and know what they are doing!
Big supply of goods and quality help and communication.
Friendly service and knowledgeable staff.
Great place and the staff is very helpful!
All needed supplies were there!
Very helpful staff
VA discount