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BantamWesson
165 Railroad Hill St, Waterbury, CT 06708, United States
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BantamWesson
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me
Review №1

Excellency in Customer Service!!!!First the work done by Nate and Raul was fantastic very helpful and courteous as well as professional. I look forward to sending referrals as well as sustaining a relationship with your company into the future.Second was the expediency with GLEN a HUGE THANKS to you for the sincerity toward the situation, I cant thank you enough! Please recognize your team for a job well done in my opinion both were friendly, helpful, courteous, and professional in their dealings. Take good care of them as they are the life-blood of the business.

Jo
Review №2

Jason Kinahan, the lead technician who visited our home was informative, respectful and courteous to my wife and I and we found him to be very easy to work with with no high-pressure sales attitude. His manner was very persuasive as to his sincerity and the credibility of his company and information.I would recommend him and request him for any future meetings with Bantam Wesson.

Ay
Review №3

The service today was smooth and easy and super helpful-- lots of good information! Josh and CJ were professional, friendly, and efficient-- thank you so much!!!

Ul
Review №4

Robert and Sean were exceptionally friendly and knowledgeable hard workers. highly recommended!.

Je
Review №5

Jason and Juan did a superlative job on the home energy audit. They were incredibly helpful, friendly, professional and informative. They changed all my inefficient bulbs, installed new showerheads, weather stripped doors and helped me figure out how to qualify for rebates on new windows and a hot water tank. Super super guys! Highly recommended.

Je
Review №6

Where do I start and what can I say but this was truly a blessing. Our electric bill was over the top so my neighbor suggested I do an energy audit. After some research I decided to go with BantamWesson. The crew which consisted of Bobby and Jason K was on time and very professional. They spent the entire afternoon fixing and explaining every detail that saved us extra. They even went above and beyond. My house hold is very thankful to them. My home felt warmer even before they left and my boiler kicks off even less. Again, only great things I can say I wish I could have left a 100 star rating.

Ni
Review №7

Thanks David Carter . Helpful, friendly, professional and informative.Simply excellent. Nicole and Adrian.

Ro
Review №8

A shout out to Chris Stilwell who landed me as a BantamWesson fuel customer and then guided me to purchase generator and service. A great decision on my part! With both the generator delivery and installation done, I can feel a lot safer than most of the people in the great state of Texas. Great prices on oil too.

Sa
Review №9

Thank you to Chris Stilwell for referring me to his company, BantamWesson. I needed to have a plumber come out and the company that Ive always used didnt have any availability for an entire month! I called BantamWesson and was able to have them come out in 48 hours. Dom and his assistant were great! They arrived 5 mins early and were able to get the job done in a timely manner. So happy I found BantamWesson!

Ka
Review №10

The whole staff that came that morning to review my condo for a rebate was very professional and pleasant.Will was thorough in every step of the way. He reviewed in detail how the rebate works and what he will be doing that morning in the Unit. He also gave great tips on how to a save money on your electric bill.Jason and Ken met my needs of replacing any light bulbs that weren’t energy efficient. They sealed my fireplace with this specific tape, and it made a big difference in not feeling the cold draft at night. Outstanding Customer service skills and knowledgeable in their line of work showed tremendously.

jo
Review №11

Ive had service done for many years and my new furnace which I purchasedprobably 10 years ago is running like new. The efficiency of the furnace now is equal to the day it was installed.

Ju
Review №12

Ive had nothing but great experience with this company. After a hurricane they showed up the next day to repair my downed electrical wire. Their electrical supervisor Chris was incredibly responsive and communicative. I could believe the level of service I was getting.We hired them to install a gas fireplace and when we had a follow up.question about a propane smell they showed up the same day after hours to address our concern.Its so refreshing to know there are companies that do such excellent work!

Mi
Review №13

Chris from Bantom Wesson is the best. This dude clearly knows his propane and is passionate about it. You can trust his company and him with your heating needs.

Ka
Review №14

I couldnt have had a better experience from Jennifer the salesperson to Rick the propane installer. I am even changing over my oil supplier to them. Thankd

La
Review №15

Simply Excellent. From the sales team (Chris Borucki and Chris Stilwell) to the team who handled removal of our old oil furnace and tank and installation of the new propane furnace (Joe Lanesey, Luis Nevarez) everything was done perfectly and with attention to detail. Joe was thoughtful with the placement of new ductwork and treated our home as though it was his own. Everyone we interacted with from those who were in our home to those in the office coordinating things was courteous, helpful, and knowledgeable. 10/10 would recommend Bantam Wesson, especially the individuals mentioned here - a fantastic team to work with on a pretty complicated oil to propane conversion. They made the process smooth and seamless, answered all of our questions, were respectful of our home and our needs, took the time to make sure everything was perfect and that we agreed with their proposals.

Ja
Review №16

Will and Ken came and did exactly what they had said they could do! Get my house properly insulated for a great price. 👍🏻 to Bantam Wesson!!

St
Review №17

Highly recommended an energy audit from Bantam. Bob and Josh were very friendly and super knowledgeable! You’ll learn about new products to save $$ and see results from the audit.

Te
Review №18

We had a fireplace insert installed in 2014. The propane fireplace worked fine for about one year . At that point the remote stopped working. Not a problem as I could still use the device by kneeling and using the igniter button. It Wasn’t that easy, but it still worked. This past winter, my wife decided to call and have it professionally fixed so the remote would work properly. The main reason was the pilot no longer stay lit. The technician came as scheduled but left without indicating additional work was needed. We thought the device was fixed since the pilot light was not working. That was in February and we heard nothing from the company from that point on. We did notice we were not able to start the device despite the fact that the pilot was now lit. When we called it was difficult to find anyone who could call us back and give us additional information. When we finally did get in touch with someone they told us that the fireplace insert needed a part so we waited. We were led to believe the part has been ordered. when I called back to ask what was taking so long, They asked me to look for a model number on the mechanism in my fireplace so that they could be sure to order the right part. This is now three months after the initial visit and the device still doesn’t work. Yesterday I finally received a quote for the part that would fix our insert. The quote is for $600 for this repair. I can tell you that I feel the company should comp these parts as we waited three months for any action toward a repair.I rate this company as providing poor service to its customers. They don’t communicate well, they don’t return phone calls, and they don’t take responsibility for their poor service.Very frustrated customer.

Er
Review №19

Jason and Juan were very professional and informative. They got the job done fast and we are grateful for their hard work! Would highly recommend!

L
Review №20

Bobby and Josh were so wonderful.. tolerated all my pets, super professional, and efficient. I highly recommend them as your energy solution team!

Ra
Review №21

Very happy with our experience with BW today. Jason and Jaun arrived on time, performed the energy audit efficiently and explained everything along the way, allowing time to answer my questions. I would recommend them without hesitation.

Ma
Review №22

Jason & Bobby were amazing. Super professional & provided me & my family with some great energy saving tips. Highly recommend having Bantam & Wesson come by for an energy audit!

Ch
Review №23

I was very pleased with my visit from Bobby and Josh of bantamWesson. They were very professional, polite, clean and knowledgeable. I would recommend the two gentlemen. Thank you.

lo
Review №24

I had Bantam/Wesson install a propane tank for a new generator last fall. They have been wonderful to work with. Pleasant customer service and very knowledgeable tech people. I am a happy camper.

Ma
Review №25

We always request one of their technicians for all work and maintenance: Bill. He is exceptionally thorough, explains everything and treats our equipment as if it was his own. You dont often experience such care, pride and professionalism. Also, Bill is just a very nice and sincere person.

Ni
Review №26

Im reviewing the Bantam Wesson energy efficiency home visit. Bill and Jason K came and did a thorough job. They were very good at explaining their process and everything we should expect. They had lots of good recommendations for our home and were super respectful of us and our space. They were also enthusiastic about energy efficiency and making sure we understood each of their suggestions. They were all-around a pleasure to have visit and I would highly recommend.

te
Review №27

Bobby & Ken did an excellent job. Very polite and respectful of our space. Answered all questions and more than willing to share information.Were still waiting for a proposal for insulation. We were told wed have it within 24hrs of our energy audit. That was a week ago. We called and spoke to the office and were told theyd be in touch. Were still waiting.

ke
Review №28

I was impressed that during the pandemic Bantam Wesson had a team out to do our energy audit within a few days. The team of Will, Jason and Ken were super professional, knowledgeable and did a thorough job...not to mention, very punctual! Add that to the incentives and rebates, you can’t lose! Thanks again BW.

Ni
Review №29

Had these guys install ducted central air in our very old house. Their pricing was good, they were very fast and responsive, and put in a great system for our needs with excellent workmanship.

ma
Review №30

So we just had an energy assessment at the house and learned so many new things! I highly recommend that you get it done for your home because you can save so much money in the long run! We got all of our bulbs changed out to be more energy efficient! 💡 We got our windows and doors checked and sealed! 🚪🪟Glad to know our house is very efficient which is good news but now we know what to do to keep it efficient!! 💚 If you live in the Connecticut area which I know most of you do I would highly recommend BantamWesson !!! Or look into your states options! ✅ Ken and Will K made the process easy and we learned so much from them! Thank you Ken and Will K at Bantam Wesson!

An
Review №31

Josh and CJ were very professional and patient with our questions.

Ju
Review №32

WOW!!! Another job well done BantamWesson. Jason M, Jason K, and Josh R did an amazing job at my home today doing our installation. These young men were so pleasant, professional, and respectful (they even put shoe covers on without us even having to ask them). They went above and beyond our expectations by reviewing our energy bill and advising us on ways we could save money on our bill. These guys did a great job. I highly recommend this company.

da
Review №33

Thank you Bobby, Josh and the helpful office staff at Bantam Wesson for a courteous, efficient and COVID-safety-conscious Energy Audit!

Da
Review №34

Had a great experience with Bantam Wesson installing insulation in my condo. Radames and his team Sergio and Cesar were super helpful and very professional.

Ri
Review №35

William K and Josh R showed up on time and spent 4 full hours conducting a detailed, comprehensive and professional energy audit. At every turn, they took action where they could, made specific recommendations about improvements that could be made and applied all incentives and rebates for these services. My wife and I were very pleased today and plan to recommend this team to others.

Ma
Review №36

I had a great experience with Will and Jason K. today. They were extremely accommodating and beyond friendly. They addressed all my energy/efficiency needs in a timely manner and explained everything in great detail. Would highly recommend BantamWesson!

Ur
Review №37

Peace of mind. Use them for oil and service contracts for my heating and cooling for my previous and current home. Had them do a home energy assessment on my new home. Bobby and Josh were very professional. 6 feet apart, wearing mask and foot covering.

Em
Review №38

The BantamWesson team came and were very polite, cordial and professional. Adherence to COVID restrictions and great information. The team communicated every step of the way and feel that Jason M. and Josh are well prepared and fully capable and knowledgable about their technical expertise. Thank you for getting our home ready for winter and summer seasons.Update: The insulation team came around and got this house winter ready just in time for the season. They insulated the basement and used blown-in insulation for the exterior walls. The team was very professional and cordial. They cleaned up after their work and left everything in perfect shape. Thank you BantamWesson for the assist this season.

Al
Review №39

John and Cedric were great. On time very professional . Did an outstanding job. When job was completed they asked if I had any question and you never knew they were even here areas were clean. Great job guys!!

De
Review №40

These guys (Joe, Luis, and Ed) were an A1 operation. They knew exactly what they were doing, we’re timely worked hard, got past some pretty challenging issues with my house… They were gracious and kind and clean, they even took out my old air conditioners out of the windows and offered my son pizza when they were eating their lunch. They finish the job exactly on time. I’m thrilled with my new air-conditioning. And with this company. Worth every penny. 100% recommend them.

Ai
Review №41

Jason and Bobby were awesome, they answered every question, were completely professional, polite and extremely well informed. Thank you so much for a job well done!!!

Al
Review №42

Customer service is Top Notch. We had a friend mrntion the Energy Efficency Program and Bantam Wesson was who came out. Jason and Bobby were great. They answered ALL my questions, and I asked alot! They explained everything they were doing along the way! We also had Vincent come out to quote for our boiler! Another great guy! Took the time to answer my many questions and explain things clearly for me. Vincent followed up with us and got things going for a new boiler the same day! Superb customer service!

Na
Review №43

Bobby and Jason K were here this morning on time. They are very nice guys who knew there jobs and were very helpful with all my questions. They also made suggestions which I will be doing in the future. It was a experience I will be sharing with my friends. I look forward to our next project . Thank you

Te
Review №44

Josh and Bobby were extraordinary— they are terrific young men who know what they are doing!

Mi
Review №45

Got a very competitive quote from BW on an airhandler & a/c compressor. They came the day they were scheduled and did a nice job. Had to come back to add a water overflow kill switch. I was concerned they might not come back without me calling but I got a call in a couple of days and the tech came back as promised and Im good to go.

Ma
Review №46

Your Technician Bobby was excellent this am for my yearlymaintenance tune-up of my boiler and water heater. Hewas concerned about my oil tank and gave me a recommendationsince its located too close to my sump pump. Nice to seethat you have good people working for you.

El
Review №47

Jason K and Will came today to do my home energy audit. Extremely professional, friendly and neat - best part is they found a lot of things that needed attention that will save me a lot of money - with the rebates going on right now this free service is a no brainer! Highly recommend.

Ry
Review №48

Im not normally a person who reviews businesses often. I felt compelled to say how amazing Bantam Wesson is. They are professional, courteous and they go the extra mile to follow up. Just recently I had an issue at our house. The technician, Matt, was there within 30 minutes. Fixed the problem and couldnt have been nicer. The office called me today just to check to make sure everything was working properly. Its the little things that matter! Ive had multiple issues over the years with plumbing, heating and cooling systems and Bantam Wesson has been a constant presence, there to help quickly. This is a company that others should compare themselves to, they set the bar quite high!

Jo
Review №49

BantamWesson just completed the installation of two heating/cooling systems in our old farmhouse in Colebrook, Connecticut. The system included heat pumps and air handling systems and all the attic duct work and register venting throughout the large house. Given the large footprint of the old house, it was a very complex job. Lead technician Joe and his installation team did a sensational job. They worked tirelessly over the course of nearly two weeks, paying exceptional attention to detail. They were nearly inconspicuous in their presence while in the house. They left the property without nearly a trace of having been here, only leaving behind a wonderful heating/cooling system which will make our house very comfortable in both extremely cold Colebrook Winters and hot Summers. Mention should also be made of the BantamWesson HQ support team, especially Patricia and Anthony, who organized and scheduled the project. I highly recommend BantamWesson to anyone thinking about installing a heating/cooling system in their home. You wont find anyone better!

Di
Review №50

The gentleman that worked here were very Courteous and friendly. They did a very thorough job and explained everything they were doing. It was a pleasure having them here

A
Review №51

John and O.J. spent two full days at our home installing insulation. They were prompt, professional, and went above and beyond. The work spaces were tidy and cleaned often. Masks and booties were used inside our home. We highly recommend them and appreciate the great job that was completed.

Do
Review №52

I was very happy to get an energy audit.The representatives did a great job fixing the minor issues that could be done and explained everything to me.They wee on time, wore slipper socks on their shoes and were polite and courteous.

Ga
Review №53

We just moved into a house that had the original mechanicals and thus were in fire need of an update. We called a few companies but ended up with BantamWesson as Mark and Joe from BW were so personable and knowledgeable. We actually enjoy working with salespeople that are knowledgeable about their product but applies no pressure to close the sale. Mark fit the bill to a T. Very relatable and patient during the entire process and even post-sales, taking the time to explain his thought process.Joe and Luis were our techs and unfortunately I dont think the word awesome is appropriate enough, especially with Joe. Just like any old house, you wont know what you get until you start opening things. Joe was able to identify how inefficient the old system was and how to improve on it.Instead of going with the original quote of a split unit system and having piping on the outside of a beautiful house, Joe was able to make and improve on the original heating design. He took his time to make sure we understood his thought process and walk us through exactly what work would be done. Joe even sold us on a Buderus boiler which were super excited about for our next project. Imagine that, excited about a boiler.

Da
Review №54

Will and Jason K. were prompt and professional. They took care not to be intrusive but got the job done with a smile. Kept me informed of what and why they were doing. Would recommend them to anyone.DanBethlehem CT

Pa
Review №55

Bantam Wesson did a great job. Very polite and cleaned up afterwards

gl
Review №56

We became a propane customer of BantamWesson this past summer. From the initial consultation to the install and everything in between, we can not be more happy. A five star company with five star service from five star people.

Pt
Review №57

Interestingly my truthful negative review has been deleted?????

Mi
Review №58

Great energy audit today from Will & Jason K. They were on time, worked efficiently & communicated well. Looking forward to the energy savings!

Lo
Review №59

Bantam Wesson ads sound very professional and stress customer satisfaction and service but in reality they’re just a small town unprofessional organization. I was sold a central air system for my two story home built in 1942 but unfortunately the duct work was insufficient to cool the second story. This should have been looked into before selling me the system. After three years of repeated attempts to rectify this matter, I got no service nor satisfaction. I expected more.

El
Review №60

We are so grateful for BantamWesson!! We got our whole house insulated for only $150 - a job that shouldve cost about $5,000!!! They are great to work with because they submit the rebate to Eversource so we dont have to come up with the money up front. We just bought a house at the end of August and realized there was no insulation in it basically at all! The initial audit performed by Will and Jason was so easy and they were so helpful (it was also free). They changed any lightbulbs to LED, did some ductwork in the basement, and filled in some holes they found. Their recommendations were clear and they even helped fill out the rebate paperwork for me so there was so confusion. Then a few short weeks later John, Matt, and Joel came out and spent the day filling the whole house with insulation and we could already tell the difference that night!! They did such a great job, were respectful and aware that I had a 7 month old in the house, and cleaned up everything after themselves when they left. My house looked like they hadnt ever been there - besides the fact that it felt warmer! Not only did we save a ton getting this done we are going to save so much on our electric/gas in the years to come. We would truly recommend them to everyone!! Thank you BantamWesson!

M.
Review №61

The two Jasons from Wesson came to do a home energy assessment. They were polite, transparent with the process, thorough, and observed proper COVID protocols during their time in my home.Quick and easy experience.

Ja
Review №62

We had Bobby, Josh and Paul come to our house a half hour after the initial arrival time (very impressive) and gave my boyfriend and I a detailed review of what they were going to do, why, and what we could be potentially saving. They worked quick, but very efficiently. Once they were done they sat down with my boyfriend (owner of home) and gave him details of what we would be saving and their recommendations. We will definitely recommend these guys to our family and friends in the future.

Er
Review №63

I had an energy assessment conducted through Bantam Wesson. The staff, William K. and Josh R. were so polite and professional. Not only did they do a great job, they also shared knowledge with me during the process, so I learned a lot about my home.

Ni
Review №64

Our plumbers hired from Bantam were incredibly knowledgeable and even more impressive in their work. We needed an entire basement replumbed and it was done to the highest quality. I would name them but im not sure i can. We are so impressed and so happy. The work was life changing for us and our home.

Ma
Review №65

Bobby and Josh completed a Home Energy Solutions audit and were great. They called to say they were running early and showed up an hour prior to my scheduled appointment time. I think that is exceptional, because absolutely no one enjoys waiting on someone to show for service. Both are very polite, knowledgeable, and went above and beyond my expectations. I recently moved into my home that came with an old all year window air conditioning unit that I absolutely did not want to touch. They removed the old air conditioner and hauled it away for me. I am absolutely relieved I will not have to struggle with that dinosaur in the future. Could not be happier with the level of professionalism they provided. I will absolutely recommend this company to family and friends and not just because of the monetary incentive to do so. :)

Na
Review №66

BantamWesson came to our apartment for an energy conservation assessment, and they were outstanding. Josh R. and Anthony F. even went out of their way to fix our refrigerator door. Extremely professional, knowledgeable, and just nice guys. We highly recommend them.

Na
Review №67

Josh and Jason were the BantamWesson workers that came out to my home and they were phenomenal workers. Because of them my lights are energy efficient and much brighter and the air leaks have been fixed in my home!! They were friendly and and very knowledgeable about their work!! I hope my family members and friends get BantamWesson they really make a difference!!

Pa
Review №68

Great guys, Jason and Will. Professional and explained everything they did. Glad I had it done!

Ca
Review №69

Fabulous service! Excellent technician! Could not be happier!!

He
Review №70

The tech, Robert, arrived within the anticipated time, was personable, polite, very experienced, knowledgeable, and worked hard to our annual furnace cleaning. He also made several observations and suggestions that were helpful, would prevent a potential leakage crisis, and save on fuel and finances. Only 4-stars for BantamWesson because a 4 hour window in disruptive for planning and a phone call when on the way would be helpful.

Pa
Review №71

Phil Scott was great! Saved me a lot of money and time with his awesome and pragmatic advice. Really appreciate his push back on what I thought I needed / wanted and gave me a better alternative! Thanks Phil!

St
Review №72

The technician gave excellent attention to detail and pleasant, professional communication for each step of the inspection and maintenance of my furnace, boiler, and automatic-backup generator, all in a timely fashion. He showed me problem areas (which he resolved) and the worn parts needing replacement, offered helpful advice, and cleaned up and took away the environmentally hazardous waste oil. I am very pleased.

ju
Review №73

Scott did a great job. He works neatly and efficiently. i highly recommend BantamWesson. Thanks for your service

Ro
Review №74

I was more than impressed with the work that Will Kraus and Jason K. did with the energy audit for our home. I never expected so much work to be done. They were conscientious, attentive, careful and knowledgeable. In addition, they were polite and personable. Thank you for having such fine employees. They represent BantamWesson extremely well. I would recommend them and you to anyone concerned with saving money and with energy conservation.Sincerely,Sister Rosemarie GrecoDaughters of Wisdom

Br
Review №75

I would not hesitate to recommend Bantam Wesson 100% without reservation for any HVAC work, their technicians are top notch! My very old central air system died a couple weeks ago and needed a complete overhaul. While they were here, I had them install dampers in my ductwork to fix my broken zones and replace my old thermostats with smart devices and install a new panel to control the zones using nest thermostats.. Joe and Luis did the work well beyond my satisfaction. The entire system works great now, the dampers were installed perfectly and air tight which made a huge difference when cooling my 2nd floor. Joe and Luis were on-time every day, courteous, answered all my questions, did not leave any mess, and the actual installation was of top quality. If I need any HVAC work in the future I will certainly ask for these two guys!

Ky
Review №76

Leaving this review for my family. Don’t let this company anywhere NEAR your property. They’re very unreliable and will let your tanks run dry. They’ve left my 90+ year old grandparents with no heat for days. The trucks are complete junk, will leak GALLONS of oil on your driveway. That’s if the driver even manages to stay on your driveway!! The last 3 times they left huge ruts in my GRASS. Decided to abandon this disorganized company. Been with them years. The only way they stay in business is buying other companies to make up for the customers that constantly leave. This is also why they’re so disorganized. Stay away!!! they also PAY FOR POSITIVE REVIEWS.

Ma
Review №77

Loved the service Jason was wonderful. We had many questions!!! All answers were honest and have already referred a friend🌲🍃🌿🌱🌱🌱🌱thank you so much🌺🌻🌷🌹

st
Review №78

Very thorough and professional and extremely happy with the service and program!

Me
Review №79

Our Furnace went out right before one of the coldest weeks this winter...they came right out got us an estimate and installed it right after. They even came back to fix the wiring. Excellent customer service, reliable and dependable. They did great work!

Th
Review №80

Dan Jr. was a huge help, very professional, efficient with his time, helped explain what he was doing and took all the necessary precautions in terms of wearing a mask gloves etc. great visit.

Ru
Review №81

Great service, and always with a smile. Very reliable and knowledgeable technicians!

Am
Review №82

BantamWesson has the absolute worst customer service imaginable. Last winter I had no heat and it took 3 visits for them to resolve the problem. They kept saying it was fixed and then a couple days later I would have no heat again. Gotta love waking up to a 50° house, and having to miss work repeatedly to sit around and wait for them to fix something that shouldve been fixed the first time.Now to this year: they came out for no heat, told me to buy a new thermostat when that turned out to be unnecessary (I found out one of the pins was just bent, heat was fixed immediately upon my bending it back into place with pliers, total outlay $0)Now today: they were scheduled to clean my furnace and gave me a time window of 10am-12pm. As of 12pm they had not shown up. I called and was told they sent the tech to the wrong house (a couple doors down). They said he had just arrived there and would leave there immediately to come to my house. He did not show up for another 45 minutes. Unbelievable waste of my very limited time off. This place is THE WORST!

Ch
Review №83

Have used them several times for different reasons over the last few months...Every employee has been polite and gotten the job done.... very happy with them.

Ga
Review №84

Beware. I have a water leak in a line going to my furnace. Called them at noon, told them the problem and they sent a furnace repair guy. He looks at it and tells me I need a plumber ( really?) and one will be there in the morning!!!. After 24 hours I still have a leak and no plumber. Service tells me he will be there sometime today. Is this 24 hour service? False advertising- Terrible. Also I noticed the furnace repair guy was a subcontractor. I can call contractors myself if they cant do things. Im canceling my account with them.

Ju
Review №85

Jason came to do an energy audit as part of EnergizeCt. He was great to work with and very communicative. He found that we needed lots of insulation in our 1960’s house. John, Paul, Cedrik and Juan were here two days to complete the insulation upgrade. They were knowledgable, professional, and even went the extra mile opening a couple of clogged gutters on our porch. Thanks BantamWesson and EnergizeCt!

Ur
Review №86

Everyone at Wesson has been wonderful to work with over the years. They are true professionals...arriving on schedule and working cleanly.We use them for our heating/cooling services and also for our oil deliveries. Highly recommend to anyone.

Ga
Review №87

Issue was a plugged toilet. Bantam/Wesson was able to get a plumber here within a respectable amount of time, we only have one toilet in the home. Tenzin was very professional and corrected the issue in a quick manner. His manner was friendly, helpful, and concerned. This young man is a credit to the Bantam/Wesson Team and I will certainly add his name to the list of those I request when I need assistance. Thank you.

An
Review №88

I currently use another oil company but after speaking with Joshua for a couple of minutes I will definitely be making the conversion to Bantam Wesson for my next oil fill. Im always searching for ways to save money and come to find out, I can get oil from Bantam Wesson a whole $0.33 cheaper per gallon than my current distributor. These savings will quickly add up!

Ro
Review №89

Joe and Marcus did a great job today installing a new boiler with an indirect water heater. They were on time, very knowledgeable, explained the workings of the boiler when they were wrapping up and left the area spotless!! I would definitely recommend this team from Bantam Wesson.

di
Review №90

Dont waste your time calling. If you call them for service and dont currently buy oil from them they wont help. _ I called and said my oil heater stopped working this morning. They/He asked me if I buy oil from them, I said no and that I called because of their positive reviews. He then told me abruptly that they wouldnt help me till after the New Year.

Sh
Review №91

My husband and I were customers for ten years. When he died, Wesson still gave me excellent service for five more years. I had to move and depended on their expertise. They helped me after a break in where all the copper piping was stolen in my house. Came to my home once at two in the morning. Made sure my home was always taken care of in the winter through excellent monitoring. Being a home owner from thousands of miles away would not have been possible without their help. I was grateful for their excellent customer service. My thanks to Wesson.

Ma
Review №92

Dawn at BantamWesson could not have been more helpful! She went above and beyond to work with us, communicate with us in a timely manner, and sort out the issues with our account. The company always offers great customer service and I highly recommend them.

Ph
Review №93

Jim, an employee of Wesson Energy, stopped by the house today to help with a central heating issue. He was helpful and explained the choices our family had for updating/installing our thermostat, even if it came at the cost of a personal sale. He made sure to do the job right and came off as polite and knowledgeable. Overall a great and trustworthy employee!

La
Review №94

We had an exhaust odor when the furnace came on. Al came right on time, was polite and friendly. He showed me the problem and fixed it right away. He even did a test on it to be extra sure it was safe. Also gave me a copy of everything he did. Thanks AL!! :). Gizzy liked him too!

Ur
Review №95

Technicians were very professional and nice.Explained process and procedures so everything was understandable. Recommended couple of efficiency improvements without any hard sell. Highly recommend.

An
Review №96

Paul, Rad & Cedric were courteous, respectful and worked diligently to install our installation. They totally cleaned up the debris from the job.We very much appreciate their job well done!

Ar
Review №97

Al Olan serviced my generator today and was friendly, informative, and a pleasure to have at my home. I have had a great experience with Bantam Wesson and Im lucky Al is the tech who services my generator! Thank you!!

ma
Review №98

We Had bantam wesson come out and do a energy efficiency audit on are home. The guys showed up on time, and where super nice and respectful. Along with being extremely meticulous with how clean they tried to be. Bobby and Josh both spent hrs here making sure they could get every little thing out the audit from caulking around the windows spray foaming cracks and crevices and much more im sure I missed. After the guys left my fiance and I looked at one another in disbelief how thorough they where, and the amount of time they spent. We actually felt a difference the same night. Are rather drafty older house felt warmer to the point we actually had to lower the heat from are normal setting of 73* to 70*. We just wanted to say thank you guys so much and we highly recommend this company and especially these two guys as well.

Iv
Review №99

Very professional and knowledgeable also friendly! 👍🏻👍🏻

Da
Review №100

Superior. Ive been with them for years. They always go above and beyond. Always fair, always on time. They handle special service requests promptly and graciously. The ladies in the business office, dispatch, and service techs are professional, courteous, and understanding. This is not a paid endorsement, its my honest opinion, no bs. Highest of recommendations.

Information
17 Photos
100 Comments
4.2 Rating
  • Address:165 Railroad Hill St, Waterbury, CT 06708, United States
  • Site:http://bantamwesson.com/
  • Phone:+1 800-992-2227
Categories
  • Heating equipment supplier
  • Air conditioning contractor
  • Electrician
  • Energy equipment and solutions
  • Heating contractor
  • Heating oil supplier
  • HVAC contractor
  • Insulation contractor
  • Plumber
  • Propane supplier
Working hours
  • Monday:7:30AM–7PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:8AM–12PM
  • Friday:Closed
  • Saturday:7:30AM–7PM
  • Sunday:7:30AM–7PM
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