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GameStop
1515 Flammang Dr, Waterloo, IA 50702, United States
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GameStop

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An
Review №1

Writing for the whole company, not just this location. I bought something online that was the wrong item. I returned it to the store to ship back. Staff in store were great. My refund was processed automatically to my credit card when the item arrived back in Texas. Great experience, and I will absolutely shop here again soon.

Ra
Review №2

Great place to find games and collectibles

He
Review №3

It’s a beautiful day to trade in your unused devices! My wife and I had a Switch Lite that was barely used and GameStop gave us 100 dollars cash for it! I was pleased with the speed of service and the professionalism of the employees! Thanks GameStop! Will be back

Jo
Review №4

Good deal. Friendly staff.

Te
Review №5

The employees are really rude, the trade in values are the lowest price in town and the refurbished consoles are pure problems. Prices are to high in my opinion.

Br
Review №6

Limited to only new stuff and staff arent very friendly

lo
Review №7

They were a great help in picking out the right headset.

Cu
Review №8

My personal favourite gamestop. It is average with the other stores as far as layout and what have in stock. But the employees are always fun to chat with and make the experience that much better. And when your just browsing around they leave you alone to let you look.

Ma
Review №9

Very polite service but Ive only dealt with one person so far but it was a good experience either way.

Mi
Review №10

Great service, nice store

St
Review №11

The two employees both had great attitudes and the guy that was there I loved his passion that he showed so anyone who walked through the doors. The girl there was helpful with getting the purchase done and didnt make me feel rushed.

Af
Review №12

Pretty decent prices and selection. Staff is pretty knowledgeable, too. Nice that they sell refurbished game systems. Not sure if they still warranty those or not; we havent bought one in several years, but if they do, that is really nice.

Je
Review №13

Its close and convenient and theres always a smiling face to help you

Ka
Review №14

Best game and console store out there. Great staff and great selection

Mi
Review №15

Always friendly always helpful when I need it they do everything to find it for me. Thanks Dan and Jared

Kn
Review №16

My favorite place to get games and other cool stuff love it here man

Ti
Review №17

They had my product on time, other products I needed they helped me find. overall a very satisfied customer!

Aa
Review №18

Thos store knows me and my children very well. Always know how to upsell me lol. But overall the only store i will buy games from due to the friendly workers

Ri
Review №19

The staff is awesome and Id recommend everyone to stop in

Do
Review №20

Always great experience. 90% of the staff is super awesome and helpfull. With the pro card we get great prices and rack up the points.

ja
Review №21

Went to pre-order something went fast and smoothly

Je
Review №22

Cassandra is awesome at here job, she makes you feel right at home, she is very knowledgeable about the products in the store. And has been super helpful to everyone everytime ive seen her in there. The products are of great quality and their is a huge selection. If you want good deals and a friendly environment gamestop is the place to go. And they have awesome shirts

Au
Review №23

Although I do enjoy frequenting GameStop, and do find their selection to be decent, it seems lately they have stagnanted. This isnt specific to any single location either, it seems as though the company is trying to shift directions to get more of a market share, but cant decide the direction they want to go.As a personal recommendation, get back to the basics of having your employees engage the customers and not try and upsell them to oblivion (a $1 protection plan on a $3 used game?) Dont get me wrong, as said, I enjoy the stores, but there has been an atmosphere shift.

Jo
Review №24

This GameStop is my saving grace. They helped me when the local Best Buy had their thumb up their ass. I recommend GameStop tremendously.

Ni
Review №25

Great place to come for almost any game but my advice dont ever bring any games to sell doesnt matter if you bought the game today and beat it the same day you couldve paid 65 dollars which you most likely did and their only going to offer you if your lucky 10 bucks haha way to bend someone over my opinion just keep your games because their worth more then a dollar

IN
Review №26

Been coming here for years. Truly my favorite GameStop. The staff and manager are always eager to help and answer questions. Usually they have the scoop on upcoming games and software too.

Ma
Review №27

Great Asst. Manager, very knowlegable and helpful. Especially with younger folks.

Co
Review №28

Theyre always so nice and helpful. And I always get the scoop on new releases and preorders

Tr
Review №29

Nice selection of games for all systems. Very clean with a helpful staff.

Ho
Review №30

Always helpful love this store

Ja
Review №31

Sometimes used games are good prices here but Dan the manager is quite agressive and not very kind to his employees. Checking IDs for mature games is also a weird policy. I had to go to my car and order the same game online so I could get the game without showing my ID.

Sa
Review №32

Helpful and had exactly what I was looking for when no other stores around did.

De
Review №33

Nice store. My kids go there a lot

th
Review №34

Always friendly help.

pa
Review №35

Great deals on used games. Courteous and knowledgeable staff

sh
Review №36

Ive Spent alot of money in this store. I bought a couple 3DS for my kids before Christmas with a warranty. 1 of the corners fell off of 1 of them, so we packaged it back up and took it back to the store. Upon entering, before we could even make it to the counter, the manager Dan tells us its an exterior damage and its not covered under the warranty. Told us it was dropped and thats why its like that, even though i wasnt even present when it was broke. I took it out of the bag anyways to show them the damage and he really didnt care. SOL and sent us on our way.

Ar
Review №37

Great games

Cu
Review №38

Great service, had what I was looking for and at a great sale price.

Tr
Review №39

Customer service very nice and helpful

Ca
Review №40

Good game store, dont think the trade in amount are quite fair, but then its a business so what else can you expect

MR
Review №41

Didnt have what I needed but can understand because of the circumstance of which we live right now.

Ca
Review №42

Always came here for games, but with games being cheaper (new and old) on the psn store and xbox store I stopped buying hard copies of games, but I do still buy psn card ect from here.

Ja
Review №43

Good place to pickup older titles for a decent price.

Bo
Review №44

They were really kind and helped me find things

kr
Review №45

Assistant manager was extremely nice and helpful.

An
Review №46

I love gamestops a lot

Bl
Review №47

Good store but Jerome was no help at all! He was rude and a complete idiot! He must be fired!

Ec
Review №48

Helped out when we needed swapping a defective numchuck

Le
Review №49

Staff is friendly, knowledgeable, and always ready to make suggestions.

jo
Review №50

Great service and great people

To
Review №51

Very helpful and willing to answer questions.

Co
Review №52

Great staff just horrible company with terrible practices.

ju
Review №53

Lots of fun chachskis. Little expensive.

Ju
Review №54

Friendly and helpful staff. Very honest about what games to get and which ones to stay away from.

Jo
Review №55

Usually have the games you are looking for. Great service and conversations with the cashier.

Ky
Review №56

Love gamestop, better than vidcycle

Ma
Review №57

Our salesman was knowledgeable, friendly, and ready to help.

De
Review №58

Great selection, knowledgeable employees, rewards program

Ci
Review №59

They were fast and efficient

tr
Review №60

I tried to ask if they had madden espn 2k5 for the ps2 and then he told me to have a good day and hung up it really pissed me off cause I really want that freaking game to bring me back to the days

Ch
Review №61

No value on trade ins.... Overpriced everything

Ma
Review №62

Theyre always willing to talk about games and systems

Ri
Review №63

Over priced on used games compared to what they pay 800% Mark up

Yt
Review №64

Great place

Ni
Review №65

Good deals

Va
Review №66

Friendly and helpful

Sh
Review №67

Not really anything special and treat guests like they dont care if you are there or not.

Ch
Review №68

Girl got me free action figures :)

Gr
Review №69

Good selection of games

te
Review №70

Fun store

ri
Review №71

Great customer service

Da
Review №72

Very helpful

li
Review №73

Worth a browse if youre bored

Mi
Review №74

I love gamestop!

Ro
Review №75

Not bad

au
Review №76

Its gamestop

Ro
Review №77

Nice and clean

Br
Review №78

Busy

se
Review №79

Its ok

Br
Review №80

Get your geek on!!

Ni
Review №81

Great place

Co
Review №82

Staff was unimpressive

DJ
Review №83

Very rude

Me
Review №84

Lots of variety

Je
Review №85

Is what it is

Information
8 Photos
85 Comments
4.2 Rating
  • Address:1515 Flammang Dr, Waterloo, IA 50702, United States
  • Site:https://gamestop.com/store/us/ia/waterloo/6247/crossroads-mini-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 319-232-1077
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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