Jeff is Very knowledgeable and will steer you in the right direction of what you need and what will sound the best bought my type s alpines from him great subs awesome quality

They are very knowledgeable, helpful, and friendly. I have come several times, and the customer service has always been consistent. Great Maine company.

Great experience will be back when product is in stock. Speakers are back ordered everywhere he they explained what I needed and instead of trying to make a sale with a product I wouldnt be happy with they were honest and said wait. I will definitely wait and make sure they get my business

I am highly satisfied with the service. And friendliness and cleanliness of my car when he was done. And its just beautiful! Also was informed that my car alreasy had a remote car starter which totally made my day

Bought a new stereo system for my wifes mustang for Christmas. They will install in the spring when taken out of storage. Very knowledgeable

Very good service nd friendly folks. So happy to have a radio. Very affordable and it didnt take long to install. Highly recommended.

The owner Jeff was polite and very knowledgeable in his trade, he was extremely helpful with my questions and explained everything for me to easily understand.

Great staff that communicated everything so well for me. Worked with my weird schedule and worked with me. Very knowledgeable and friendly. Best prices around for a remote starter!

Had 2 remote starters installed in the last 5 years, on different vehicles. Everything worked as advertised

Got my car starter system as a gift from my husband. Just love it. I can wait inside while my car warms on these brutally cold days. Thats just what I needed it for. They did an exceptional job and I havent had to go back at all.

They broke and/or threw out a piece of my dash when confronted he said it was like that when it got here so I showed him pictures of when I bought it only 3 months prior with a full dash he said it wasnt on him, make sure you take before pics

Staff was very pleasant, they installed my new radio than took the time to show me how to hook up my phone. Big time saver not having to browse through the manual.

I made an appointment to get something that was confirmed to still be under warranty fixed. There was no indication that I would have to ultimately pay to have everything replaced until I came in for the appointment. Since I wasnt prepared, I said I dont think Id be able to get it done today and I started to say that I was going to take a minute to try and figure out if I could afford to spend the money today or if Id have to wait when Jeff cut me off and said if he doesnt do it today he wont touch it at all because he now has to pay someone to stand around and do nothing for 3 hours, implying that Im not welcome back there at all. Thats fine, you can be sure that I will never even considering going back for anything.I made it clear when I made the appointment that I was told it was covered by a lifetime warranty. He didnt even attempt to let me know that it wasnt going to be covered until I was there for the appointment. I record all of my calls and I listened to it to confirm this. Had he been clear about this, I wouldnt have scheduled an appointment unprepared,As a consumer, when youre told something has a lifetime warranty, you expect to be able to get it fixed when the item stops working. In my experience, Ive had to pay to ship whatever the item is back to the manufacturer, but everything else is free,under the warranty. Maybe this doesnt occur to someone in the industry, but you cant assume everyone knows everything you do about your industry. If I did, I wouldnt have to bring it to you to fix it in the first place. Not knowing something would cost nearly as much as buying it new did to fix it isnt on me when you never said anything about it costing anything. Its not fair to blacklist a customer for that.I understand that a cancellation costs him money and the whole principal of that, but dont you think you should have told me that when I set the appointment? I would have ended up coming back and paying you for it at a later time, but since you made it clear you dont want my money, I wont bring any of my cars in for anything else, ever, and I will be sure to let everyone know how you treat your customers.I initially typed this review right after I left Creative Sounds and wanted to wait until I wasnt so upset about this whole situation but I just got a call from Jeff that only made it worse. I of course told my husband about not being able to get this fixed and about how I was treated so he talked to Jeff which prompted Jeff to call me. He did say he was sorry several times but only that he upset me and then continued to tell me why I was wrong. He brushed off when I bought up that he shouldve told me about the cost up-front and it was clear that he was only calling to try and save face for the business reputation and Im even more angry about it all now than I was earlier.I want to be clear - Im not upset that its going to cost money to get this warrantied item fixed, Im upset that I wasnt advised of this until I came in for my appointment. Even just that wasnt that bad until I was told, The thing is, I blocked out 3 hours for you today so Im not going to touch it after this. The fact that, even after speaking with both me and my husband, Jeff doesnt understand that kind of thing isnt okay is ridiculous.Im all about supporting small businesses, but not ones that are rude to customers. Im sorry I upset you isnt okay. Im sorry I omitted important information and since thats my fault, you can come back another time would have been the right thing to say. Youve lost these potential customers.

Enlightening but didnt have what I was looking for. They did give me give me the contact of a person that does.

I came into the store with questions, stumped by a DIY stereo install. I didnt even come prepared but Geoff(sp?) was patient and helped me find the missing pieces I needed to kick start my project. Definitely recommend.

Had a remote starter installed. Some of the best customer service that I have experienced. Geoff and his crew know what they are doing. Friendly, informative from start to finish. Highly recommend.

I stopped in to see the place, ask some questions, and price a new sound system. The experience was very pleasurable.

Very nice. The owner is very kind and explains everything you need or what. The price is comparable to others in the area. Not a huge selection but he can order whatever is needed.

Awesome work thanks really nice

They never have products I need and are limited on what they can install. 2 bad 2 because I always try 2 support local business first.

They finished my vehicle sooner than planned. The remote works great.

Get a new battery for my car key for cheap. Cool.

Great service and very friendly and knowledgeable staff. I was there to get some information on installing a stereo in my camper trailer, and walked out with the correct mounting hardware that I would be needing all thanks to the great advice I was given even though I had already purchased a stereo elsewhere.

Awesome sound system and car starter to make my on-the-road-office even more enjoyable! Thanks guys!! :)

The sell the best radio and speakers around and the staff is very friendly

These people really know their stuff and will set up everything that you need. I have confidence in everything they do

Car starter installed. Works great. Good customer service.

The best EVER....GOOD BIZ

Good guys extremely knowledgeable fair priced.

I have had 4 car starters done there, and 3 car stereos, two back up cameras, a sound system with amp and sub. Never an issue. Ever.

I got the run around basically just to have them install a RCA cable.. that didnt work a few weeks later.

Excellent place for your auto system needs!

Just got a new Alpine CD radio for the Spyder.

I had an issue with my radio wiring they addressed it for just a couple dollars, my father had also had a car starters installed and also had no issues

Very helpful great people

Great service!

Cool place