user
GameStop
12 Waterville Commons Drive, Waterville, ME 04901, United States
Appearance
GameStop
Comments
Mi
Review β„–1

Zoey did an excellent job providing customer service and assisting me while shopping. Thanks for the great conversations! Happy gaming πŸ•Ή

Bi
Review β„–2

Havent shopped there all that much. I dont game very much. They do have an excellent selection of collectibles and really know the stuff when it comes to inventory and upcoming releases. Extremely polite, had everything I was looking for and even alerted me to specials I was unaware of. Plan on doing a lot more shopping there so when they offered the pro membership I bought it...the discounts and special days will more than make up for the cost. Very impressed with my experience.

M
Review β„–3

Very helpful with friendly customer service.

Ov
Review β„–4

Good place to buy games and gift cards for video game online stores. Such as steam, playstation, ect.

sp
Review β„–5

The staff is super knowledgeable and they have a great selection. I don’t like the corporate requirements that force the staff to push add-ons like game informer and pre-orders. If anyone in management is reading this STOP REQUIRING YOUR EMPLOYEES TO MAKE EVERY TRANSACTION UNCOMFORTABLE WITH THESE SALES TACTICS.

El
Review β„–6

The staff is always super friendly and helpful. They are absolutely amazing when it comes to helping me pick out new games or even novelty items.

Ja
Review β„–7

The worst customer service Ive ever experienced. One person on cash helping a lady as she tries to trade in 100 Wii games. The other lady working does nothing but price checks. I wait in line for 40 minutes listening to them talk video games. When its my turn she checks to see if they even have the game I want, she tells me they dont. Why do you even have the game on the shelf.

Ra
Review β„–8

This location is dying. Which is too bad, but makes sense in the current environment. Lets hope it evolves.

Ne
Review β„–9

Friendly staff, nice atmosphere.

Ch
Review β„–10

I love the associates they treat you like there your good friend

Le
Review β„–11

Great service, and they didnt rip me of when i sold my games.

Ti
Review β„–12

Horrible service. We waited for the opening at noontime. We were the second people in line. A third person entered and we were told to move because that person apparently had a bill ro pay. Dust on a lot of products as well. Would definitely not recommend.

De
Review β„–13

Good store just wished more selection of games were available on certain platforms.

Ke
Review β„–14

Employees cover all warranties and other pertinent information regarding any equipment, or games we buy. Great customer service.

Ul
Review β„–15

Big gamer myself and this place has allowed me to really push the limits of testing out new games with their 7 day if you dont like it return it policy, also the manager mark is awesomesauce very polite friendly and willing to help.Stay elite gamers

Lo
Review β„–16

Their workers here are very educated in the items they sell. They also dont just stand around talking to each other. They will ask you within minutes of entering store if they can help.

Al
Review β„–17

Great store with great customer service! Just a bit small so not a lot of stuff..., but other than that its G-R-E-A-T! There should also be more retro stuff.

Je
Review β„–18

A customer bought my child agame I couldnt afford

Da
Review β„–19

If this place could succumb to a national disaster i might add a star. Oh wait...

tr
Review β„–20

Had to bring back two xbox one controllers because of default and got the third one, all buttons work but the headphone Jack. Now its past the 7 day period. I thought I should have a controller that worked by this time.

No
Review β„–21

Ok place still will go to Video Game Exchange for better prices

g
Review β„–22

Always a great experience very knowledgeable thats important since i dont play games and have no idea what is what.

Ju
Review β„–23

I per order a game and they said it came out 4/3/17 and i go pick it up and they tell me sorry we wont have it till 4/24/17, ok wow time to get your facts straight, worse place ever, if u say youll have it and someone pays up front for it you should favor that promise

Pa
Review β„–24

They forgot to put the games I bought in the cases and called me back to the store after we had left, made me wait about 20 minutes for some reason, then handed me my games and said I was all set. I asked for something for customer satisfaction for the hassle such as a 10% off coupon and they said they couldnt do it... Needless to say, I left the store a little upset and wont be going back.

Sa
Review β„–25

Great customer service..lots of game choices and lots of price ranges

Sa
Review β„–26

I just like the stock

Jo
Review β„–27

Good atmosphere. happy helpful gamer staff

Sc
Review β„–28

Best prices and super helpful staff.

Ca
Review β„–29

There fast. There quick. And they have excellent customer service. I love it.

Ch
Review β„–30

Helped my Son return his elite controller with no problem

jo
Review β„–31

I Played this about 1 years ago, bad ice cream 3 game on hudgames still awesome

An
Review β„–32

Awesome associates that will help with what ever your looking for

Su
Review β„–33

They have no idea what their talking about. Wasted gas two times getting the code for need for speed then they didnt even print off the right code, train your workers correctly or you need to fire the girl who literally has no idea what shes talking about dont tell people their a middle night preimer when there isnt & not print off the only code someone needs to download a game they paid for

Ry
Review β„–34

Buy 1 get 1 on used games.always fair trade in.great deals on new games and retro systems

Ja
Review β„–35

Love how Gamestop also carries Dragonball statues, puzzles Funkos and other fun non-game related cool things!

Da
Review β„–36

Register was down just looked

Mo
Review β„–37

It had what I needed.

Th
Review β„–38

Got a PS4 today, broken straight out of the box. Cool, and this is the second time.

Sa
Review β„–39

Always loyal to frequenting customers. Great service.

Ma
Review β„–40

The clerk are very nice and very helpful

Je
Review β„–41

High prices! But the only other option than Bullmoose

Mo
Review β„–42

My sons favorite store

Ga
Review β„–43

Love their preowned prices.

da
Review β„–44

Very informative staff

sc
Review β„–45

Store Manager Thinks He Rules The World Very Disrespectful Need A Change Before That Place Closes! Watched Him Tell A Customer He Isnt There To Make The Customer Happy? Needs Change!

Bl
Review β„–46

I hate to put a business on blast but this place truly sucks I have tried to shop there numerous times refunding almost all of the merchandise ever purchased there staff comes across cocky with pompous arrogant attitude Im a gamer for life but I will never spend another penny at this establishment

Er
Review β„–47

Friendly and nice employees

Am
Review β„–48

Has everything you need for playing games

Ja
Review β„–49

Great deals on games

cr
Review β„–50

Always willing to help

Jo
Review β„–51

I got anthem a month or so ago from there

Da
Review β„–52

Pretty upsetting to drive a half hour away to buy a game and get home and find nothing in the box !

ca
Review β„–53

Great deals

Tr
Review β„–54

Have alot to choose from for the gamer

Ro
Review β„–55

Dont you love it when you buy a pre owned game but the games not in the case?

Se
Review β„–56

Heard they are closing down soon

Ja
Review β„–57

I just got dead island riptide yesterday day

Am
Review β„–58

Nice place

Ja
Review β„–59

I like going here for games and sometimes the clerks are friendly but here or there you get some arrogant nerd who talks down to you or speaks in a monotone, I dont care voice

Al
Review β„–60

Great service

Br
Review β„–61

Great deals

Pa
Review β„–62

Good

Lo
Review β„–63

Very friendly staff

Ca
Review β„–64

Make hours later

Ju
Review β„–65

Great

Ja
Review β„–66

Very friendly

Information
15 Photos
66 Comments
4 Rating
  • Address:12 Waterville Commons Drive, Waterville, ME 04901, United States
  • Site:https://gamestop.com/store/us/me/waterville/3432/shops-at-waterville-commons-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 207-859-9848
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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