I have a Boost phone. And I am limited where I can go for help. This location has always gone above and beyond helping me. It is the only one locally I will go to.

Very helpful and knowledgeable owner. I was even able to come back the next day to get more help with my new phone.

DO NOT... I repeat... DO NOT use this particular location in Watervliet to buy a phone or even service for that matter. I visited this store today to buy a new phone and gave him my Boost number and pin to verify my account. I found the prices too high. That wasnt the problem. Once I got home 10 minutes later, I couldnt call in or out of my phone. I kep getting an error message. I called Boost corporate office and they determined someone had changed my SIM number and service electronically IMMEDIATELY AFTER I left the store. If he can be that unethical, he can do anything. I filed a complaint with Boost corporate offices. Buyer beware!!!!! Shop elsewhere!

Akim helped me switch to 5G. He was quick and very helpful.

Been going there for years, the man in charge is a great help!

One of the few Boost mobile are open on time. Very helpful.

The shop was closed I was lucky to go out back and catch the person who was working he opened for me to pay my bill TY very much

Boost mobile has got to b the worst service out there. Can t make calls from downstairs. Dropped calls, calls don t go thru at all.many areas calls cant be made. Can t send pic msgs most of the time.

Great customer service. Very friendly and helpful

Its a typical phone shop. Needs air conditioning. Good service!

Very good customer service! Will never switch to another carrier! Metropcs sucked as well as the store and customer service! Boost mobile has always been good to me! Thank you!

Helped me find a good deal for phone and helped me better understand what I needed to do

Very helpful non stressful experience

The guy who works here is helpful and always gets done what I need. This is a good store and overall boost is inexspensive and good service. Only downside is they run out of phones ALOT.

I always go to this store because the staff is so knowledgeable and polite. They honestly help you understand the reasoning behind any phone situation so that you can comprehend. This store also has many accessories to select from. Its absolutely worth the trip.

Great customer service and variety of handsets. Thanks so much for all your help! Will definitely be back.

The man who helped me is what I am still a boost customer. I had spent over 4 hours on the phone trying to figure out why my phone would not come out of roaming after a restart. I did anything they asked of me but not one of them had any idea, they just read the script. I went into the Boost location and the guy was hands down the best! He took his time with me, asked key questions and fixed my issue and didnt charge me a penny. He was eager and happy to help with the best attitude. They need more people like him in the customer service world.

This place was beastly hot all summer. They rope u in with lies and their service is HORRIBLE. The guy scammed me into switching to them and it was the worst experience and they wouldnt make good on their word.

I WENT IN TO UPGRADE AN TREAT MYSELF FOR MY BIRTHDAY. THE MAN WAS VERY NICE AN VERY HELPFUL. I FOUND A PHONE AN HE EVEN GAVE ME A DISCOUNT ON A CASE!! (NOT YELLING ONLY USE CAPS)

I had called Boost Mobile regarding buying a new phone for my daughter. They told me I can go into any store with my old phone to trade in and purchase a new one. They gave me the location of the nearest store which happened to be this one. My daughter went there and they treated her horribly and belittled her. They were yelling at her in front of the entire store saying that they do not take phone trade ins after Boost corporate told me that they did. They were treating her like she was crazy and didnt matter. This was the worst customer service ever experienced!! I am telling everyone NOT to visit this store. Obviously they do NOT care about their customers or people at all!! She was so upset and hurt after visiting this store. I am also filing a formal complaint with Boost Mobile. They need to know who is representing their company!!

The man who runs this store is most helpful and awesome. He hooked me and my friends up with awesome deals and I will be dealing with this store only from now on.

Had to change services and very happy that they could help and stay open on Halloween

Always very friendly and extremely helpful

Sitting outside waiting for over a half hour waiting for them to open. States online and on their door that they open at 10am, it is now 10:38.so much for that. I will never come back to this store again.

Really great customer service and always leave satisfied with a great deal and service

I have a boost mobile phone that was never used went in for a simcard. He asked me what kind of plan i want and i told him the cheapest one since its a temp phone for me. His attitude changed and said they dont sell sim card kits which is b.s found one in bestbuy. Never will i spend a dollar in that place

Great place service was excellent

Love boost

Good prices

Best Boost Mobile Store

You get what you pay for

Terrible service

Friendly service

Great service !!

Alright

Trash