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NAPA Auto Parts - Genuine Parts Company
1603 Manhattan Dr, Waukesha, WI 53186, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Bi
Review №1

I love Napa! Scott was very helpful and courteous. It is nice to feel like family on my first visit.

An
Review №2

Workers had a huge attitude will not be returning for business. Tom was rude. Spoke less then 20 words could not give me prices until after completeing a job at near double the cost. Could hear foul language being repeated in back of store.

Ra
Review №3

Guys are great and are very helpful. Its so sad to see them having to wear masks because of that phony Tony Evers and Andrea Palm.

Cr
Review №4

Batteries sold with long warranties, but the hoops you have to jump through to get a replacement are not worth the time. This store was unwilling to listen to my mechanic saying the battery is bad after we had already brought the car or battery in twice for testing. Luckily he personally took it to another location and was able to get the prorated replacement price for me.As info if you are considering a battery from NAPA:NAPA will not test the battery while it is in the carNAPA will not remove the battery from the car to testNAPA will not offer tools to help remove the battery from the carNAPA requires the battery to be on charge overnight before they will testNAPA does not accept 3rd certification that a battery is badDont make the mistake I did and think that a warranty from NAPA will make your life easier.

Br
Review №5

Darren was extremely helpful and provided clear, concise advice!

Jo
Review №6

The guys here are great! I recently returned some parts and I got charged again for the parts instead of a refund and didnt realize it. They went as far to look me up online and ended up sending me a message through Facebook about the mistake. I dont believe some of the other retailers out there would put in that much effort to fix an issue.

be
Review №7

Bought a battery here for at least $40 less than Advanced was selling one for and a 75 month warranty instead of a three year warranty. Guy working there was courteous.

Ca
Review №8

Totally cool, friendly and helpful staff. Helped me pick out the right oil for my car. They even loan me a funnel to get the oil in.

D
Review №9

Hey, now heres a place that helps you. And Mr. Cody was just that, excellent courteous, service person.

Ch
Review №10

Always get great service here when I need something. No complaints here!

Ri
Review №11

NAPA is the go-to store for parts. Much better than any other chain.

Jo
Review №12

Been doing business with the guys at this store for years, they are always willing to help get me what i need!

Er
Review №13

Similar to AutoZone or advance auto parts. In my experience the sales people are more knowledgeable than other auto parts stores.

Ja
Review №14

I routinely go here and the staff is always courteous and professional.Highly recommended!

Br
Review №15

Employees always very helpful!

Je
Review №16

I like that I can always count on NAPA to have a knowledgeable employee behind the counter. Amy went above and beyond to get me the parts I needed when another store dropped the ball.

ch
Review №17

Best parts when you need them now

ta
Review №18

Good service and great for directions.

Do
Review №19

They were helpful

Ja
Review №20

Really nice people.

Je
Review №21

Great

La
Review №22

Excellent, very helpful.

Br
Review №23

The guy that was working on the particular day i went in was not very helpfully was looking to have a hydraulic hose made for truck called ahead of time said he could help me get there same guy i spoke to on phone tells me he is the only one working and does not know how to do it after spending an hour in the store very disappointed

Kr
Review №24

Fast servuce

Information
9 Photos
24 Comments
4.5 Rating
  • Address:1603 Manhattan Dr, Waukesha, WI 53186, United States
  • Site:https://napaonline.com/stores/wi/waukesha/1603-manhattan-drive?cid=pl_yext_gpc_GenuinePartsCompany_35785
  • Phone:+1 262-548-9100
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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