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Waukesha Cellphone Repair
330 South St, Waukesha, WI 53186, United States
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Waukesha Cellphone Repair
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Ho
Review №1

I had such a great experience getting my iPhone repaired by Alex. After getting the run around from Apple and them not taking my concerns about my phone seriously, our experience with Alex was a breath of fresh air. He was very professional, kind, and honest. He took the time to listen to my concerns and examined my phone thoroughly which I greatly appreciated. It only took him 40 minutes to get my phone working again and meanwhile I got to walk around downtown and explore the shops. His prices were very reasonable as well. If you’re having phone troubles I highly recommend visiting this shop, you’ll be glad you did and will also be supporting small businesses too! Would rate this place 10 stars if I could. Thank you so so much, Alex! :)

Ro
Review №2

Had to take a few ipads there for broken screens and one bad charging port over the years. Fast service, fair prices, and good workmanship. Would recommend.

Vi
Review №3

Called the shop and Alex was able to help me right away. Gave me some clear cut options and was very professional and very prompt. I would recommend this store to anyone. Easy to find and street parking is available.

Co
Review №4

I apologize for the review I left previously this wasn’t the correct company. This person business here is Very professional informed me I can come get my iPhone screen replaced and informed me they where closed during the covid-19. I truly appreciate this guy help and look forward to doing business with him.

Ju
Review №5

Alex did an amazing job! Could not find anyone to replace a battery in a Samsung s6 Active and he did a great job and for a great price. Awesome customer service!

Pe
Review №6

Good prices but has not called me back twice and left my phone at the store with no warning

Je
Review №7

Always prompt and fast service. Great to deal with! 5 stars!!!

Ca
Review №8

The owner is friendly and very responsive to your needs. I’m very grateful to have had him do my repairs.

Ji
Review №9

I checked around on having my Samsung Note 5 repaired and I couldnt find anyone to reasonably and quickly do the repair until calling Alex. I spoke with him and dropped the phone off 30 minutes later. After an hour the phone was repaired and for a fair price. I highly recommend him and will be back if I need another phone repair.

Ro
Review №10

Buyer beware. Dishonest. 1. I volunteer to give cancer patients rides to their hospital appointments. I called my 1/29/20 ride patient on 1/28/20 to confirm the ride and provide herwith my cell phone number. My 2016 LG phone went dead after this call so I took it to Go Fix who told me it couldnt be repaired.2. I had to get a phone for my ride patient and he sold me a used iphone 7 which he said was a 2018 model. He said I could return it within 90 days if there were issues.3. I drove to Florida on 2/4/20 for a 2 week vacation and encountered several issues with the phone.a. I had several problems with Apple carplay taking me to the wrong place and giving me incorrect directions.b. Occasionally when I tried to open some apps on the home page it would open a completely different app.c. I received a warning notification on the phone about battery problems.d. I received occasional error message cannot send message - mms error when texting a couple friends.4. After returning from Florida I took the phone to Go Fix on 2/25/20 and he told me there was no problem with the battery and I should take it in to an Apple Store for the mms error message because he couldnt fix that.5. Before I could get to Apple there were 2 days where the battery level went down to 1% and 4% after I charged it to 100% each morning.6. I took the phone to the Apple Store on 2/28/20. They plugged it in to their diagnostic software and was told:a. The phone was a 2016 model and not a 2018 model.b. Their batteries were generally good for 500 charges and this phones battery had been charged over 1300 times and was bad and should be replaced.c. This phone had been in for repairs 3 times at Best Buy.d. They were unable to fix the mms error message unless I left it with them and paid for the repair.7. I purchased a new iphone on 3/3/20.8. I returned the iphone 7 to Go Fix on 3/10/20 and he refused to give me a credit.

Ry
Review №11

The owner is very helpful and fair to his customers. He is fast, well priced, and stands by his work. 10/10 would recommend if you have any problems with your phone!

E
Review №12

Go here for your phone repairs. Best prices in the area and best service too. Friendly, fair, honest. Anywhere else I would have paid $120+ total for a cracked screen repair. Here, he quoted $80 total, and rather than force a new part on me, he used the working parts from two broken phones to make one working phone. Diagnosed the correct problems in both phones. $35 charged for a job well done. Highly recommended. Will come here again if need be and you should too.

Be
Review №13

The owner fixed my phone. I ran into multiple problems after he fixed my phone. First, he broke my home button after he fixed my screen and my screen also had a huge air bubble in the center of the screen. I had to return to his store to get my home button fixed as well as the air bubble in the center of the screen. He blamed the condition my phone was in for him having to do the extra work even though I sent him pictures prior to bringing it to the store and he was well informed about the condition of my phone. Two weeks later, my LCD isnt responsive anymore. He kept suggesting that I mustve done something to it such as dropping it or putting too much pressure on it. I havent dropped my phone ever since I got it from him, and I also dont sleep with my phone. He advised against repairing LCD when I first came in saying only the glass screen needed fixing. Now, hes offering me prices to fix the LCD as well. He also disabled the finger print recognition feature on my phone without my approval. I did in fact tell him that I dont use it often, but I never gave him permission to disable it. His prices may be cheap BUT you get what you pay for. Ive spent more time and money running back and fourth to his store, than if I had just gone to a professional store. Just go to a professional! Dont waste your precious time and money!

Ca
Review №14

I came in with my apple maps not working and the worker fixed the issue by replacing a part in the phone really fast. He also noticed my camera had a crack in it and fixed that as well. He gave me a free glass screen protector as well. He did this all for a great price and very fast! I will be coming back for any phone needs

Co
Review №15

Poor service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I went to get my phone replaced and he didnt inform me until he was finished with my phone and I paid him that he only had a black and white back face. My phone was originally rose gold why would I want a different color than the original color my phone came with. He did say he would replace it with the correct one for free however when he called me and told me when to come, I came and the shop wasnt even open I sat outside of the shop for a whole hour. No one came and he refuse to answer the phone now. VERY UNPROFESSIONAL!!!!!!!

Ri
Review №16

Good prices, friendly and knowledgeable proprietor. Have used their service for both a cell phone & tablet repair. There was an issue with my tablet repair (not his fault, defective digitizer), he resolved the issue as quickly as he could and without any hassle. I highly recommend using his services.

El
Review №17

Alex, the owner, is super-knowledgable and repaired my cracked iPhone twice. On a different issue he recommended a work-around to the customer instead of a $75 repair. Very honest and looking out for his customers!

Zi
Review №18

My son busted the glass on his ipad and bent the frame. I was looking for a fast and inexpensive fix. We got a quick response from the owner and an even quicker repair. My son was so excited to have his i pad back with in a half hour. The price was unbeatable. I highly recommend this store!! I know we will be coming back if we have another electronic to fix.

Ni
Review №19

I cracked my i phone 7 i called and he said i could come in right away when i came we talked about other issues with my phone and how to fix them he was very helpful and fixed the screen in less than 30 mins

Jo
Review №20

Excellent customer service! Pricing is excellent, and they do the job FAST!! HIGHLY recommended! I tell all my friends and family to go here for all of their cell phone needs! Save valuable time & money! A+++++!

Ja
Review №21

Very friendly shop owner; fixes things very fast and for a really great price! Hes very nice as well, which is always great.Repaired my trusty skullcandy headphones for a good price; got it working again quickly. Im very thankful!Strongly recommended for any repair needs on electronics.

Ja
Review №22

I know I just posted less than a week ago, but my phone had broken AGAIN! Front, back and side bent.Im so amazed with this place!!!! The first time it happened I never thought the phone had life but they fixed it as NEW. Again, less than a week later it broke, & this man some how managed to fix it in BRAND NEW condition!!!! Seriously people, if this isnt proof that they know what theyre doing!! Way cheaper than paying silly phone insurance that doesnt cover crap. This man is amazing!!!! Im so beyond highly satisfied, they definitely put customer service #1. Ive never been more happy!!!! If your phone ever breaks this is the place to go, super fast and worth the price, very reasonable!Thank you again!! 😁😁😁

Ka
Review №23

Alex did an excellent job repairing my shattered phone screen from when I dropped it in the municipal ramp. He was able to do it in 15 minutes and even put a tempered glass screen cover on free of charge. He also recommended a much sturdier phone case for me. Don’t bother going to your cell phone carrier’s stores where they will try to sell you a brand new phone or upsell you on products and services - support local businesses like Alex’s! I’ll be recommending him to friends and family that need their phones fixed.

Sh
Review №24

Alex did a wonderful job replacing the cracked LCD screen in my Samsung Galaxy Tab E. Prices are reasonable, service is fast (he did the repair in about an hour and a half.)

Pa
Review №25

If I could give more stars I Would. AMAZING service. Full front and back iphone 10 xs Max screen repair in 30min. Price was amazing and the service was second to NONE!! Definatly bringing all my devices your way!

Al
Review №26

Very fast and courteous service, and an excellent job! All for a great price. I shattered my screen and had it replaced in much less time than I had thought. I would highly recommend this repair store to anybody needing an electronic device repaired!!

Em
Review №27

The person has great a smile. A good repairman, he knows his work. Also very low prices. I strongly recommend. Thanks for your great serve.

Ca
Review №28

I stopped at multiple repair shops before i came to this shop and this was the first one to solve my problem! The guy working the store was extremely nice. I told him what was wrong with my phone and within 15 mins he had repaired it. The prices here are also extremely reasonable. I would recommend this place to everyone.

Jo
Review №29

Don’t give up on a broken phone before stopping in. Brought in a broken phone and within in 30 minutes it was working like new.

De
Review №30

I thought my phone was done, screen was shattered. Stopped in to get an estimate. Turns out it was only the glass protector. Alex put a replacement on at no charge. He would not even take a tip for his time.. Will be back again when I do break my phone for real.. And it will happen.. Give this guy your business, you will not be disappointed.. Thanks Alex..

st
Review №31

People are not there when the store says they are open the first time I had to call and wait an extra half an hour for him to show up then the next time I showed up he didnt pick up his phone at all and had to leave without giving my phone repaired even though I prepaid

Gl
Review №32

Our nexus 6P battery was starting to fail. found cellphone repair on google, boy am I glad we did, we stopped buy just before closing. The gentleman had our phone fixed before we could take a quick walk through downtown Waukesha. Very highly recommended, very confident, and professional and very reasonable charges. Thanks.

Ca
Review №33

My son dropped his newer IPhone 6s and shattered the screen. He lived with it for a few months and then the battery wouldnt hold a charge for more than an hour. I wasnt about to pay $600-$700 for a new phone and brought it here based on the positive reviews I saw. I will definitely recommend bringing phones here. The phone was completely repaired in a half hour and the guy gave me $20 off the battery for having both parts fixed. I love the fact that the repair comes with a 90 day warranty. I like supporting small local businesses in Waukesha and am glad to say I received great customer service and it was a job well done.

Ja
Review №34

HIGHLY SATISFIED!!!!This man goes above and beyond. If you ever break your phone, I highly recommend this place to go to. My boyfriend broke his phone THREE times and this guy fixed it all Three times and made it look NEW. usually after one breaking Id think the phone lost life... nope! He is excellent at what he does. He can do anything and everything! I will never pay for phone insurance or go to any other phone repair place again. He can do anything and everything. Super fast too! Less than an hour to fix. Definitely lucky to have found this place!

Li
Review №35

Awesome place! They fixed my iPhone screen today in less than one hour! They did a very good job and the price was very good too. I totally recommend them.

Co
Review №36

If I continue to be clumsy/have awful luck, I will 200% be coming here again. The owner fixed my ~very~ cracked screen in under 15 minutes and tested it out to make sure all was well with the insides of my phone. I know for a fact that if there was something he didn’t have on hand he would have ordered it ASAP and make sure to make the phone like new again.

na
Review №37

My daughter had a shattered screen on her iphone 6, which was hard to read, but phone still worked fine. I did not get insurance for the phone, so instead of buying a new phone, decided to get the screen fixed. After reading all the positive reviews decided to go here. I was very impressed how great the overall experience was. He is knowledgeable on all cell phones, answered all my questions, very reasonably priced, very friendly, and was done with the phone in less than 30 minutes. I highly recommend anyone with phone problems go to him, I will definitely go back again.

O
Review №38

Absolutely fantastic service. Quick, friendly and great price. Would def. Go back again!!

Sa
Review №39

Ive been in here a whole bunch with my friend getting her boyfriends phone fixed the guy who always helps us is supper nice. And it dosent take him that long to fix phones so thats a very good thing. He also makes and fixes them to look brand new. Hes really good and he recommends if I ever break my phone to go there also hes really cheap depending on whats broken on your phone.Hes so helpful and his work is amazing if anybody ever breaks your phone I would go here to get it fixed.

Fa
Review №40

Replaced the screen of my Samsung Galaxy S5 within a very short time. New screen perfectly matches with my expectations and my phone resumed working just fine. Doesnt seem to damage or lost any of the parts while changing the screen which is I believe an occasionally found skill in phone repairers. Strongly recommended.

Le
Review №41

I have taken my phone to him twice, for 2 different issues. Not only does he do great work, he is a lot cheaper than everywhere else I called. He also works quickly. Highly recommend!!

Mu
Review №42

I have had my two phones repaired by that guy. He knows what he is doing. I was totally happy with the price and service. I definitely recommend this place.

Ta
Review №43

I had a really good experience with this company the gentleman who fixes the phones there is very nice and has very good prices we had a really good conversation which is always nice to keep you busy while your waiting. I went there because my phone screen was popping off and I was worried that my phone screen would stop working soon if I didnt take care of it (also had problems with the battery) 5 minutes after he looked into the phone he realized my battery was 1-2 months away from either exploding on me or randomly dying on me and I wouldnt have had ever guessed that was the whole problem!! He was very quick about getting that hazard out of my phone and replaced it with a new battery! I will recommend him to anyone I know I need of a screen fix/new battery and a nice conversation on the side for free :)!

El
Review №44

Please avoid buying phones from this place. I bought an iPhone 19 days ago from this store. The phone was reported stolen after 19 days. I contacted the store to come to a possible solution since they sold a device that was stolen. The only solution they gave me was to buy the device back at a significantly lower price than what I paid. I feel a store should be held to a higher standard and want to make things right. Avoid at all cost.

Sh
Review №45

Fast and reliable! Thank for fixing my phone charge port for good price

mi
Review №46

So my iPhone 6 Plus had a little disagreement with my concrete driveway, and, go figure, the driveway won. Luckily, my new friend Alex provided fast, friendly, professional service, and the phone is now as good as new. The repair took only about 10 minutes. The only drawbacks: the phone originally had a black bezel, but he didnt have any of those in stock, so we went with white; and, being a large display, it was pricey!The bottom line... if the phone ever decides to get into another altercation with the driveway, well be back to downtown Waukesha for a repair. (I sure hope that never happens, though!)Edit, June 2017: So Ive become a serial customer here because (among other reasons) Im generally a klutz, and I tend to drop stuff regularly. The most recent phone drop happened while I was on vacation in Pennsylvania. I called Alex to ask him to order an iPhone 7 Plus screen (with a black bezel). The good news was he had one in stock, but the bad news was he was going on vacation. Long story short: we ended crossing paths in Gary, Indiana, and Alex fixed my phone in a Dennys.You just cant beat customer service like that. Yes, Id recommend this place, without reservation.

Bl
Review №47

Alex is excellent at repair and is very honest about the condition of your phone and how to most cost effectively fix it. Super knowledgeable and will go back if anything happens to my phone

Ja
Review №48

They can fix every thing.fixed my lg k20+screen and it looks beautiful.

Ka
Review №49

Alex is great! He tried valiantly to apply CPR to my Samsung S6 after it went for an unexpected swim (dont put them in rice or try to charge!). He even swapped a battery and screen from another phone to try to get it to come to life. Alas it was too far gone. Alex didnt charge me for his efforts. I have no doubt where I will go next time I have a problem. Thanks! Karen

Cr
Review №50

I had a bad charging port on my Iphone 5s. I was all set to go through the hassle of taking it into Apple to get it replaced (which takes about a week) when I gave this place a call and this guy Alex said he could get it done for me in 10 minutes for under 40 bucks!

Al
Review №51

Friendly, super quick, and knowledgeable service. Fixed the screens on multiple devices and was refreshingly reasonable. They look brand new. Youd never know the difference.

Ra
Review №52

Fixed our broken iPhone 6s camera lens for $45 in 20 mins. Everyone else wanted $90 for the same job. Completely good as new. Awesome job, exactly what we were looking for to save money. No appointment needed.

Er
Review №53

Brought an older gen Apple iPad Air 2 in as the home button was broken, was repaired in 35 min, at a very reasonable cost! Highly recommended!

An
Review №54

Smashed the screen on my phone for the first time to bits yesterday. Thankfully I found Alex at Cellphone Repair in Waukesha!Local friends, I HIGHLY recommend him!! Hes a fraction of the cost of leading providers, professional, quick and friendly!

Er
Review №55

Broke the screen on my Nexus 6P and called here immediately. Super fast, very friendly and knowledgeable. Took 40 minutes from when I dropped off the phone to when it was fixed and like new. If you broke the screen on your phone, this is the place to go!

Kr
Review №56

Fantastic. I already had the replacement screen, and he was able to do it in 20 minutes. Quick, reliable, excellent service in a professional manner. Thank you!

El
Review №57

My phone fell out of my pocket today and slid across the driveway. The glass didnt Crack but the screen was black with flashing colors. I have insurance and could have had a new phone delivered in a day for a high price. Instead I chose to try waukesha cellphone repair and I am glad I did! They had my phone fixed in a half hour and for a much better price than it would have been using my insurance. They also helped me pick out a phone case that would be a little more protective next time. (I drop my phones a lot) I would definitely recommend them to any of my friends!

Ta
Review №58

Had a cracked IPhone screen and he fixed it in 30 minutes. Very nice guy, great service. Will be back if I need anything repaired!

Lu
Review №59

Very happy with service. No issues. Very wonderful customer service. I would come back anytime.

Ke
Review №60

Great price! Great customer service! Super fast repair!

La
Review №61

I got home from a long day and my husband had broke his phone screen. It was so shattered. I called and they had a new one for me right away. I paid cash and got a $15 discount! It only took 20 mins, well worth the wait.

Ne
Review №62

Great price, great service, and fixed my shattered glass in just 15-20 minutes!

Jo
Review №63

Super quick and low price.Dont go to apple, go here

Ad
Review №64

Unfortunately Ive been here four times, but Ive gotten quick, quality, and affordable service every time. Highly recommended!

An
Review №65

Unless Alex is dead TOTALLY RIPPED OFF!!! CALL ME ALEX

Ch
Review №66

This place is the worst place I have been to I have a new phone edge in nice condition only with a small crack on the screen this guy said he would fix it for 109.00 dollars he never told me he was going to put a screen from a used phone which it was in a worse condition than I had. He tried to make me pay for a phone which the parts were in really bad condition. I only wanted him to fix my glass screen on my phone he ended up changing my entire phone accept my memory board. He has a really bad attitude so I told him I would call the police he said go head. so I did he tried to return my parts which he broke in the process of fixinh my phone screen my phone carrier is sprint and now I have a old phone case that says US Cellular thus case has scratches, dents, permanent marker, LCD screen is damaged in the corner, and the phone is now responding very slow. Now I am worse off then I was when I walked in. I do not recommend this place!

NO
Review №67

SUCH GREAT CUSTOMER SERVICE

Em
Review №68

Awesome customer service I had my phone done in a two days. All I had to do was wait for my new screen and when it arrived my phone was done in a hour. My phone works better then it did when I bought it.

ed
Review №69

Alex fixed my iphone by changing the screen and fixing the volume control. The BEST and honest repair place I have EVER been to!!

La
Review №70

Loved the prices and great services!!! Highly recommend this place if you have issues with your devices.

DD
Review №71

Stopped in with a malfunctioning iPhone today.Owner identified and corrected the problem, checked my phone to make certain that it was otherwise functioning properly & gave me some pointers on preventing future issues... all free of charge!Cant thank him enough. Sure wouldnt have been the case at my local Apple store!

Je
Review №72

Amazing service!!! My mini tablet is alive and working perfectly again and soo very fast.Thank you!

mu
Review №73

They are giving very professional and fast serviceThank you, save my cell :)

Om
Review №74

It was a good place cheap and nice and friendly the only thing is that when he fixed my screen my button stop working but other than that i recommend

Al
Review №75

He is a scammer. Will fix your phone/electronic with used pieces and utilize the good parts of your device for his own personal profit.

Ke
Review №76

I broke my phone.They fixed my phone.I am happy now.My phone is very good.

na
Review №77

I broke my phone and ipad .He fix my phone and ipad too . He is very polite and helpful . he is expert about that . Thanks good job :)

Ma
Review №78

Dont go here waited 9 days for replacement screen for screen to crack on its on after1 week andi paid 90 bucks for this and my phone has not worked right since

BU
Review №79

They can fix everything. They are the best.

H
Review №80

Iphone 6 plus screen $99. Great deal

Je
Review №81

Fast, friendly and great price. Highly tecommend!!

Mu
Review №82

Awesome store & very nice customer serviceI love it

Fl
Review №83

Unreliable, worst service ever . Scammed me out of my phone and switched it with another then lied about it as if I didn’t know better .

Ad
Review №84

Great work and fast plus cheap cant get any better. Go there now

Ve
Review №85

Excellent shop !!!! So fast, less price and customer friendly....

AD
Review №86

Craftsmen who love their jobs better days...

Mi
Review №87

Store locked and no answer on phone during posted hours of business.

Je
Review №88

Last time I was there it was fast and and friendly service

Ze
Review №89

How much do you guys charge for a iPhone 6 screen repair

Et
Review №90

Fast and cheap cell phone repair

Br
Review №91

Great Service!

Al
Review №92

This weekend I went to have my ipad3 repaired that was broken from the glass. We provide very good service at the time Fast and efficient. I recommend it, they also repair phones.

Information
36 Photos
92 Comments
4.4 Rating
  • Address:330 South St, Waukesha, WI 53186, United States
  • Site:https://m.facebook.com/waukeshark/
  • Phone:+1 414-213-5667
Categories
  • Electronics repair shop
  • Camera repair shop
  • Cell phone accessory store
  • Cell phone store
  • Computer repair service
  • Electronic parts supplier
  • Screen repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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