user
Swimming Pool Services
W220N1563 Jericho Ct, Waukesha, WI 53186, United States
Appearance
Swimming Pool Services
Comments
St
Review №1

We love our hot tub. I can’t recommend Kyle Sweet and Swimming Pool Services more highly. We decided to start hot tub shopping in October of 2021 (during all the supply and labor issues) and were told by most places we would be waiting till *at least* spring of 2022. Swimming Pool Services said they could have us in our hot tub in a week, and they totally delivered, pad and all!

Ma
Review №2

Thank you Swimming Pool Services for another great experience winterizing the pool. It could not have an easier process from start to finish. Online booking was simple and Jenny called to confirm the date and approximate time of arrival for service. Joshua and Thomas were professional and knowledgeable. They took the time necessary to ensure that there would not be any issues with my pool and that it will be ready to open. In addition, they answered all my questions whether it pertained to pool closings or pools in general. I highly recommend Swimming Pool Services for all your swimming pool and hot tub needs! Thank you again!

Li
Review №3

We have been using Swimming Pool Services for the last two seasons. They have a wonderful system for managing open/closing. The water analysis services in store are top notch. The pricing is competitive. They come when scheduled -- rain or shine and the work they do is just great. If you are looking for a new pool service I highly recommend.This fall they will be replacing our 10 year old liner -- I am expecting that they will deliver the same quality service then as well!

No
Review №4

From our first time in the store we were impressed with how friendly Jarod was and the time he took to educate us on hot tubs. They have fantastic customer service and were always very prompt in their responses. The delivery and install went smooth and they were on time and delivered everything as promised. Jarod even went above and beyond to make an after hours visit to get us missing part.

Ty
Review №5

This team rocks. They have created such an easy environment to work with and very helpful team that will help in all situations. This is a top notch team and well run business. Well done Dave!

Br
Review №6

I’m not a person who leaves reviews, but my experience with Swimming Pool Services, Inc., and especially Specialist Kyle Sweet, deserves to be heard. In short, my experience was incredible from beginning to end. We were looking to have our hot tub replaced before Labor Weekend (just over 2 weeks away), as our old one broke suddenly. Not only did Kyle respond quickly to my requests for pricing/options, we were able find the exact hot tub we wanted and in stock (which during COVID is insane) AND have it delivered and set-up before Labor Day for all our family and friends to enjoy! Kyle has also continued to follow-up to make sure everything is running smoothly, checking water balance, which is just the cherry on top of this perfect sundae. I highly recommend checking out Swimming Pool Services for your spa and pool needs!

m
Review №7

I called in this summer to talk over an issue I was having with my pool and was blown away with the customer service. I wasn’t pressured to buy anything or up sold, I was just given honest advice and appreciate that more than anything. It turns that I had an algae problem with my pool. Thank you Kyle for all your help.

Ta
Review №8

We purchased a spa from swimming pool services. Mike was great to work with. They were able to install the spa quickly and the price was great. After having a not great experience at a different spa store were glad we found swimming pool services.

Li
Review №9

We are so happy with our hot tub purchase with Swimming Pool Services. Jarod was very knowledgeable and patient with us as this was our first hot tub purchase. We were a little worried about the install, but with the detailed planning, the guys made it look easy. Jarod went above and beyond in teaching us how to use and maintain our hot tub so that we would be comfortable. We are so happy with our hot tub and feel very supported by Swimming Pool Services.

MI
Review №10

Fast response time, called when they opened in the morning and they sent a repair team right away. Our pool cover would not open and the weather is perfect for swimming, so we were glad we didn’t have to wait! All our questions were answered with patience. Appreciated the education and we’re up and running again. Super polite and knowledgeable team.

Ka
Review №11

Drew K and Dustin S arrived a few minutes early, ready to remove our old inground pool liner and install a new one. They were diligent, hard-working, extremely competent, & respectful. Their meticulous work, as well as cleanup, is admirable. They fixed our leaky sand filter & faulty light, that no one else from various people/companies have been able to repair successfully. We appreciate all they did!

JM
Review №12

We all know it when it happens... Excellent service! Someone who takes time to understand your needs, does their best to provide a solution, and professionally follows up and gets you answers. That is exactly the experience Jenny @ Swimming Pool Services provided. Well done and thank you again. We will spread the word.

Ch
Review №13

Kyle and Mike were absolutely fantastic to work with. Kyle helped us with identifying the right Spa to purchase and he and Mike deleivered it seamlessly. Kyle then routinely checked in with us and after delivery and install to make sure we fully understood how to maintain the Spa. Will for sure recommend.

Me
Review №14

I can’t say enough good things about this company and the people that work for them. It was such a great experience. My pool needed a new liner, and also a new bottem put in under the liner. Everybody was incredibly professional. Communication was great both with phone calls and texting. They were always extremely prompt answering any of my questions or concerns.Everyone was knowledgeable and helpful when explaining everything they were doing, and helping me understand how to take care of my pool better.I have dealt with several pool companies since I purchased my house with a large inground pool, and no one has been able to seem to handle it well until I met swimming pool services. I totally trust them for all of my swimming pool needs. What a great company to work with.

ve
Review №15

HUGE shout out to Ryan and Matt for their end of day service call yesterday. Their customer service was AMAZING and they fixed our pool!Also, HUGE thankyou to Mike & team and Swimming Pool Services. We switched to your service last year and we are so happy and glad we did!

An
Review №16

I’m a first time pool owner and Jensen and Tom opened up our pool for the summer. They were awesome guys and extremely knowledgeable and helpful in teaching me what every pool owner should know. It’s an intimidating thing to own when you know nothing about pools. I asked a ton of questions and they gave thorough, easy to understand answers, and were super friendly great guys. I would 100% recommend them to anyone looking for anything pool related. I’ll be buying my chemicals from them because I like giving business to hard workers that are professional. 10/10

Ry
Review №17

Purchased a hot tub spa (Geneva model) in the midst of the Covid-19 pandemic of 2020. I was aware the tub would understandably take longer to construct and ship, but my family was absolutely thrilled when we heard the tub would arrive AHEAD of schedule. Delivery was easily coordinated and installation/setup went smoothly. Now were already enjoying the late evening soaks almost daily. I cant say thank you enough to this amazing team, from start-to-finish! Highly recommend all of their services to anyone. PS...Special s/o to David, Mike & Nikki--you know what you did ;)

De
Review №18

I would like to do a shout out to Kyle at Swimming Pool Services. I live in Kenosha and have had a chemical problem in my in ground pool for over a month. During the month or so I dealt with two large pool companies here in Kenosha who between the two had me spend hundreds of dollars on chemicals and nothing was working. I made a call to swimming pool services and spoke with Kyle who listened and then directed me on exactly what to do....which by the way only cost me 45.oo dollars....and to my surprise it worked. It was a simple solution which I find hard to believe that neither pool company here in Kenosha could figure out...are they inept or simply trying to make money?? Kyles great....I suggest anyone having chemical problems give him a call before you spend unnecessary $$$$ like I did. Great job Kyle👍👍

Da
Review №19

Extremely knowledgeable and friendly this place is a hidden gem! Keep doing what youre doing

Mi
Review №20

Best and most responsive pool contractor I have dealt with. On time, professional, great communication and the work was well done. They are a breath of fresh air in a business too often defined by bad follow up and missed appointments.

Ta
Review №21

We chose and trusted Swimming Pool Services, above other entities, to construct our pool and our backyard haven. This was a very detailed process and we felt the knowledge, professionalism, and capability of Swimming Pool Services was far beyond what others had to offer. Swimming Pool Services was excellent in catering to our vision, incorporating the existing landscape, and remarkable with the details. They maintained positive, competent, and helpful communication throughout the process and beyond. We are beyond excited to have this beautiful escape in our backyard! Swimming Pool Services did a remarkable job and we would recommend their services to others.

Wa
Review №22

I replaced my Caldera Spa after 20 years with an updated new Caldera Spa. I have been doing business with Swimming Pool Services for over 20 years. I have been happy with them for Quality of products, Value of products, and Service. I dealt with Mike Panella and Nickie. And they were just super to deal with. More like friends than Salesperson.

Di
Review №23

I highly recommend this business. Last summer our pool started leaking. I had multiple places come out & they never found a leak. We closed the pool & I was in contact with Mike during the winter. He promised to help me try to find a solution for my problem. Mike & Justin went above & beyond to get my pool up & running. My pool is open & they fixed my leak along with some other minor problems. I can’t say enough about these two they were always in communication with me & found/fixed my leak when no one else could.

St
Review №24

Bought my hot tub in fall had a small issue with some jet covers coming off company was ready for immediate action but I wanted to wait until spring due to colder weather coming they agreed I did not have to remind them at all as soon as spring came they touch base with me set up a time took care of the problem immediately and also rotated my hot tub cover to open in the other direction for me for free will always recommend them great customer service which is a big deal to me its its becoming harder to come by but not with this company👍

Se
Review №25

They were very helpful and knowledgeable. We tested our water and paid for some services. We were in and out in about 10 minutes.

Jo
Review №26

The nicest most knowledgeable and professional people we found for pools and spas. We did research and search for a brand and service company for 2 years. They are the best!!!

An
Review №27

Every part of the process of working with SPS is professional, efficient and well done. We used them for the construction of an indoor pool and every step they were on top of it and ready to figure out what needed to be done.Early on they helped us establish a budget based on what we thought we wanted and they helped guide us through the choices available. Then, in the design phase they worked closely with our builder on not only the design of the pool, equipment, and surrounding room but also how to sequence the scheduling and build process.Close to the final move in date the remaining steps were completed with the pool and it was filled. We had a busy period where it was difficult for us to make it to the pool and so we also used their excellent weekly maintence service to keep the pool clean and ready to use - so that it was always ready for us to enjoy without having to worry about anything.You can judge how well a team works not only by how they operate when things are smooth, but also when things dont go as expected. We had an issue during construction that was identified and fixed as soon as possible by the installation crew with only a small delay. Later on after the pool was first started, we had an issue that was difficult to diagnose. It took quite some time to resolve, but I never felt that it was being ignored or that it wasnt important. The Repair Service team always kept us informed of what the next step was, how they were going to figure out and that they were sure it would get resolved. Of course the team figured it out made the repair and now its great.The pool is perfect - better than we expected.

Ge
Review №28

I built my pool with SPS in 2008, and it has held up well. The design is always complimented. When things eventually wear out, or accidents happen, they are always there for any emergency.The pool cover does give us peace of mind with many small kids in the neighborhood, but it does break occasionally, rendering the pool useless. They have always responded quickly to that as well, within 24 hours.Special thanks during my recent emergency goes to Jarod. My salt water chlorine generator wasnt working, and chlorine was in short supply and expensive a few weeks ago. They had me text pics and diagnosed it correctly, and I fixed the problem myself for nothing.I do my own pool chemicals for the most part, but I learned much from them. When things go badly, I bring in a sample that they test for free.I also own a spa from them. I highly recommend them for quality spas, and setup and maintenance. After 12 years, a motor quit and they replaced it at the same time as my closing, saving me a trip fee. They also had the slab poured and electric hooked up for a reasonable fee and these have had zero problems.

Ja
Review №29

Swimming Pool Services came highly recommended and did not disappoint. From every stage of the project, the teams took time to listen to our requests and execute the plan to a high degree of quality.Uriel’s construction team was the BEST! Friendly, on-time, and hardworking. They constructed the pool of our dreams while being patient with our children and our dogs as we came to watch.Nico’s landscaping team was incredible. They were spot on with the detail of their craft even up to our last-minute additions.

ka
Review №30

Deric and Charlie always do great work. They are very informative, answer all my questions and always do a great job whether opening, closing or working on equipment. Highly recommend them and SPS.

Am
Review №31

Very happy with our amazing new back yard! Project is almost complete now! This team remained personable, professional, and persistent despite being confronted with weather obstacles all spring. Matt, Uriel, Jorge, and Terrell, both Mikes, Neil, and Dave have all been wonderful to work with. This team does phenomenal work, cleans up the site as much as possible every day when they leave, and take obvious pride in doing the job right.

Sc
Review №32

Ryan and Matt took care of an issue with our auto cover. Very fast and professional team! Thank you!

Re
Review №33

I have been a customer of Swimming Pool Services (SPS) for 25 years. From the initial design to completion, from opening and closing the pool, their professionalism and attention to detail second to none. I would encourage anyone looking for inground pool installation, updating equipment or any service related tasks to contact SPS. Recently, I had a heater that would not start. Bando and Joshua came to the rescue and repaired it the same day. Thats customer service!!

Me
Review №34

They designed a beautiful outdoor Christmas design and it was beautiful!!! Their service was amazing!! I will definitely use them again and would highly recommend them!!

li
Review №35

I have used SPS for the last 14 yrs and continue to provide excellent service with competent professional employees. Thank you

Gr
Review №36

SPS built our pool several years ago. They work closely with the owner to make everything perfect-- other companies not so much. They have been serving my pool ever since. Not the cheapest in town, but worth the extra money.

An
Review №37

Tried calling and setting up an appointment and upon asking questions about the services I was interested in, was cut-off and ridiculed by the receptionist over the phone. Did I use them, nope, and I hope others dont either. Bad day or not there is no need for her amount of disregard over my questions.

La
Review №38

Swimming Pool Services did a great job with our pool despite weather delays and complications. Cori Thiede was fantastic in helping with the challenging layout and providing the optimum set up for our location!

Br
Review №39

We recently had Swimming Pool Service build a new inground pool as well as landscape (and sod) our entire yard at our new home. Throughout the entire process of building our new home, this was easily the best experience. The owner, Dave, made us feel like family and had outstanding communication throughout the entire process (including even now that it is completed). The landscape project manager, Neil, was exemplary. The entire team of workers was very professional and hard-working. They have transformed our once vacant lot into a little slice of paradise. If I had to do everything over again, I wouldn’t even hesitate to make the same decision to contract with this company again. It is very apparent that they genuinely care about your overall satisfaction. We are constantly humbled by the glowing feedback from friends and family. Thank you Swimming Pool Services for what will be an investment in a lifetime of memories to come!

Ho
Review №40

They did a stunning winter light design at our home. Very professional in their installation . We will definitely use them next year!

go
Review №41

Great service, very helpful staff& our pool is amazing

Mi
Review №42

Just had a new swimming pool liner installed last week. The folks at Swimming Pool Services did a great job! Looks like a new pool. I would highly recommend this company. I use them for all my pool needs, including servicing. All the employees are professional and knowledgeable (Mike is the best).

Ma
Review №43

We absolutely love our pool and hot tub! It has been such a blessing to us as well as our guests. Dave Thompson (owner) and Cori are very kind, genuine, and so easy to work with. The construction crew: Matt, Uriel, Jamie, and Raul were awesome. The entire team was fabulous! We know our pool is constructed well, and will enjoy it for many years.

Se
Review №44

Mike was great to work with. Responsive and knowledgeable. Made the process easy and the hottub is great.

Na
Review №45

Experts in the custom pool install biz. Great communication and problem solving. I highly recommend these guys!

Je
Review №46

It is incredible how customer service friendly they are.... I had a couple of questions on starting up my heater and Justin and the service Department help me with it nearly instantaneously... they are incredible... year after year after year..... I would never use another pool company for my pool needs

C.
Review №47

Absolutely tremendous work from their team members in the field under challenging conditions. SPS always gets the job done and done right.

Jo
Review №48

We have depended on the professionals at Swimming Pool Services for over a decade. From retail (Mike and Cody) to service we have always been impressed with their professionalism. Maintaining a pool and spa is not always easy, but thanks to Swimming Pool Services we’ll spend a few more days in paradise this summer.

Am
Review №49

We purchased a hot tub from them. Great service!! Cody was very professional and responsive. I would highly recommend.

De
Review №50

We couldn’t be happier with our new pool. Dave and his entire team went out of their way to exceed our expectations. Everyone, including their very hard working installation crew, was extremely professional and clearly took pride in our outcome. Easily the most hassle-free home project we have undertaken. I would recommend Swimming Pool Services to anyone.

Tr
Review №51

They did our Christmas lights and it was awesome!!

To
Review №52

Great place for all of your pool and spa needs. Great staff and exceptional service.

Jo
Review №53

Swimming Pool Services does an amazing job! I love that how whenever I call there the first thing I always hear is Another Day in Paradise this is Swimming Pool Services how can I help you today... The best part too is they truly embody that message in terms of how they run their business, their customer service, and this is truly their culture! Plus the quality of their work to back it up is great and I have total confidence in their service and expertise! I was new to having a pool 3 years ago and over the last couple years they have helped me so much with big and little things. Dont know what I would do without them! And I love how I know they genuinely care about me! I never feel I am just a customer or number. I truly feel they have my back on the needs that come up with my pool! Thanks Swimming Pool services and keep making every day another day in paradise for all of us! The world needs more of that!

Ar
Review №54

Horrendous costumer service. Rather than admitting making a mistake, they became accusatory and quickly cut ties after being a customer for several decades. After trying to go through the right channels to resolve this issue, there was still no apologies made and no adequate resolution. I’m extremely disappointed with this company’s customer service and communication skills or lack thereof. Would recommend looking elsewhere for your pool needs if you want to be treated with respect.

Ya
Review №55

Prices and value...5 stars.Customer service...5 stars.Questions answered with accuracy and integrity...5 stars.Owner...5 stars.Sales staff...especially Mike...5 stars.I do understand that a hot tub is a want and not a need. If you decide you want one, go here. Go here!

Br
Review №56

Chris and Joshua were out today to closeup our pool. This will be our 1st winter with the pool, they went over everything with us making sure we understood the process. Working with SPS has been such a great experience and has made owning and maintaining the pool a snap

Ch
Review №57

Drew and Dustin installed our new liner and were two of the most courteous, helpful and patient people to work with. They took time to answer all of our questions, were very thorough during our entire installation process and kept us updated as the process went along!Would highly recommend Drew and Dustin and SPS anytime!!!

Mi
Review №58

We recently had Mike & Dustin come out to open up our spa. They did a phenomenal job with cleaning & ensuring that everything was in working order. We had a technical issue with our tub that Mike was kind enough to work with the manufacture on how to fix. He is a genius as he figured it out and our tub is now working great. I would highly recommend Swimming pool services for your Spa & Pool services. Great family run company!

Ch
Review №59

All I can say is what a great team starting with the guys in the showroom to the service department!! My filter broke in the night and drained more than half the water by morning. Called first thing AM, Justin and his crew were right on it getting filter replaced and water delivered. Truly the best group of people. Thank you for all you help!

Ja
Review №60

Ryan M and Joshua R are one super team!They closed our pool today with skill, patience, and care. They are a credit to a terrific company headed by Dave Thompson, my personal favorite entrepreneur.

Da
Review №61

Our Hot Tub purchase at Swimming Pool Services was fantastic. I felt we paid a fair price but the overall experience exceeded our expectations. I am a person that would rather not pay for something cheap and then be disappointed. Swimming pool services was able to get us exactly what we wanted and now when I use our hot tub and I do not smell like I came out of a chemical bath! I appreciate their attention to detail and them taking the time to show us how to CORRECTLY manage the pool water quality with minimal effort. We have tried a hot tub from the places that make you feel like they fell out of the back of a truck, save your time and your money and don’t be disappointed three months down the line. Go with a quality product from an OUTSTANDING company and you will not be disappointed.

Ch
Review №62

We’ve been working with them for 12+ years and have to say they have the BEST customer service! They are always friendly & when they say “It’s a great day at Swimming Pool Services” it always seems that they mean it, The employees enjoy their jobs & that makes the customers enjoy coming back to them. Their quality of work is great too.

Je
Review №63

Ryan and Joshua just completed our pool closing this morning. Just as usual they were right on time as scheduled and completed everything that needed to be done. We have been using swimming pool services for a number of years now and have never been disappointed. Its nice to deal with a company that you can always depend on.Glen of BrookfieldCondominiums

Je
Review №64

We truly were impressed with the professionalism and quality of the work provided by Swimming Pool Services. The staff were polite, courteous, and always went out of their way to be helpful. The project was on time and turned out exactly as had been described and promised. We would definitely recommend Swimming Pool Services.

Ro
Review №65

Deric & Matt came today to do our pool closing. They called ahead when they were on their way, as requested. Being a 1st time pool homeowner, they were good about telling me about what they were doing. They took their time to make sure they did everything right and take care of any issues. They cleaned up and packed everything. They did a great job. Thanks.

Ca
Review №66

This is our second hot tub from Swimming Pool Services, first in 1999 and this year 2018. Both transactions were positive all the way through from purchase to delivery and follow up. Drew Klink helped us determine the best spa for us -- right size and number of jets. Drew came with the delivery team and give us lessons on running the spa. We are enjoying our hot tub -- everyone over 40 should have one -- relaxing, great stress reliever -- also fun time to spend with spouse or family. We recommend Swimming Pool Services -- we shopped several other vendors -- for us, best price and quality was Swimming Pools Services.

Br
Review №67

We have worked along side Swimming Pool Services for many years adding the element of outdoor lighting to their projects. I cannot say enough good things about them, their experience of over 50+ years in the business really shows. They have a passion for detail and I personally witnessing how they listen to clients and follow through throughout the process. If you are thinking of installing a pool or already own one and want to spruce it up you are in good hands with them.

Ma
Review №68

Great company with great customer service! Installed our pool & hot tub with new house. Used them for year round hot tub & summer pool weekly maintenance for 8 years. Also love the Christmas Decor service over the holidays.

Jo
Review №69

These guys are awesome! From Drew, Brian and Mike keeping our water crystal clear to Roy and Tony repairing our poorly installed auto cover (installed by a different company)! Very friendly and very knowledgable about chemicals and equipment. Its been a pleasure dealing with Swimming Pool Services and will continue to use them in the future. Thanks guys!

Cl
Review №70

We built our pool with Swimming Pool Services 6 years ago and have had great experience with their service and maintenance plans. Very good company to work with. Justin and Paul are great to work with!

Ch
Review №71

Jenny was great to work with! I will be using this company from now on.

To
Review №72

Weve been a customer of Swimming Pool Services for 15 years. We are very happy with their service and advice. Their people are consistently knowledgeable and focused on customer service. We have recommended them many times in the past and will continue to do so in the future.

Ji
Review №73

Drew and Dustin removed our old pool liner and installed a new one. They were hard working, efficient and both polite and knowledgeable answering all of our questions. We couldnt be happier with the results!

Ge
Review №74

We recently had our pool renovated and serviced. We had a fantastic experience, our new pool liner and skimmer look amazing. Ryan and Chris and their crew were courteous, knowledgeable, great at communicating with us and their follow up was prompt and very professional.Geri

Lo
Review №75

Just had an awesome experience from Ryan and Scott who closed our outdoor pool for us today! They were nice and considerate to my questions as my husband was at work. They even took service up a notch when pointing out something we should do to avoid a possible costly service next year! This was our first time using swimming pool services to close our pool and we will defiantly use them again and will request them if we can!

Ja
Review №76

Best pool store and service center! Customer Service is always top notch!

Er
Review №77

I have had the opportunity to work with Dave and his team several times.  We have collaborated on projects both for mutual customers and recently to remodel his personal home.  He has always been great to work with and it is obvious that he enjoys what he does.  I have seen him and his team in action from design, pre construction all the way through to final landscaping.  They are a great company and Dave is an honest and reliable individual.

Da
Review №78

I can’t say enough about the customer service that Mike provides every time I interact with him. He even texted with me and offered to come to my place after work if the troubleshooting did not work. Nowhere have I seen such friendly and personal service. I will always go see Mike for any and everything I need for my pool.

kr
Review №79

Fantastic place of business!! Been using for years and will only call them for our needs! Met Matt n Deris today..hardworking & energetic!

Bo
Review №80

Experienced a pool issue on a Sunday that needed immediate attention. Dave had Mike and Scott over to our house first thing the next morning and the problem was resolved!The customer service was fast and courteous! Great action!! Not lip service!!

Gr
Review №81

Amazing service. We had Swimming Pool Services renovate our pool and filter system this spring and it turned out beautiful. Also without any surprises. Super friendly staff in store as well. I would recommend them.

JO
Review №82

Best pool service around. Paul does a fantastic job each week with our pool! Highly recommend

Ke
Review №83

When we moved into our house there was a hot tub. We were so excited to have a hot tub, but had no idea how to take care of it. We reached out to Swimming Pool Services and are beyond happy with the customer service we received from the employees there! They were very helpful in answering our many questions, providing us with the proper chemicals to use and taking the time to show us how to use them, and giving us all the information needed to take care of the hot tub in the future (including writing down essential tasks to remember to do and when to do them). I would not hesitate using them in any of my hot tub or swimming pool needs in the future.

Ka
Review №84

The customer service is phenomenal! As a new pool owner, they are always willing to help in any way possible. All of the maintenance crew have gone above and beyond and they are always polite with a smile to share. Thanks for making this one of the best summers yet!!!

Ha
Review №85

Drew and Dustin replaced our swimming pool liner. They were very thorough and responsive to our needs and did an outstanding job. We felt that we were in very good hands.Swimming Pool Services installed the pool 13 years ago. We have been very happy with the services they provide.

Do
Review №86

I decided to have lights put on my house this year for Christmas. They were beautifully done. I highly recommend this excellent group.

Gr
Review №87

5+ years and 5th pool contractor finally gets it right! If you’re looking to transform your backyard, you are doing yourself a disservice if you don’t seriously consider Dave and his well-skilled team. They are truly experts in their craft, and you will not be disappointed! Outstanding job!

Ro
Review №88

My experience and interactions with Mike Panella at Swimming Pool Services has been fantastic. Mike is very knowledgeable and extremely helpful in maintaining the water quality in our hot tub and pool. I am so thankful that we met Mike a few years ago. He is the best.

Mi
Review №89

This place has always come through for me. It is the one stop shop for everything pool or hot tub related. Once due to incompetence by my former pool guy my pool was forest green when I arrived at my lake home the night before I was hosting a big pool party. I called these folks in a tizzy, brought them a sample of the water and they sold me a whole bunch of various chemicals and swore if I put it all in as directed that night by the next day when my guests arrived the green would be TOTALLY GONE. I was skeptical to say the least, but guess what? THEY WERE RIGHT! Not a bit of green in the water or on the edges by the next day. Amazing!

Ad
Review №90

Let them take care of your pool on a weekly basis and you wont be disappointed! Just come home from work & jump in!! Oh by the way, they also do outdoor holiday lights!!

Su
Review №91

Swimming Pools Services have allowed an inground pool experience to be simple. All the experts: from the first discussions with Dave, the installation crew, Water Experts, Service Department personnel with Justin, to monthly home visits from Drew, create a personal connection to help a home owner feel in control of this experience. The customer service is Second to None.

Ma
Review №92

Justin and the service crew do an awesome job for us opening and closing our pool every season. They are great problem solvers when an issue or questions arise. Their the best !

De
Review №93

We bought a spa from a different company. We were told it was maintenance free. After a few weeks and the water turning slimy, I found swimming pool services. Mike was outstanding with his education regarding spa maintenance. It didnt matter that we had not bought the spa from their company. He tested our water, gave me directions on how to clean up and within a few days, the water was sparkling, the levels of chemicals were all back in the normal range. He never tried to sell anything to me, just took the time to educate me. I will go back to this place in a heartbeat and highly recommend them. I wish we had bought our spa from them. It would have avoided a lot of work!

Mi
Review №94

The guys were on time and did a great job! They cleaned up the job site when done! My new liner and pool repairs look fantastic!

Da
Review №95

Mo & Brad were great. They installed all new filter and pump quickly and efficiently, explained everything in detail and were very professional. I would not hesitate to recommend Swimming Pool Services.

Ma
Review №96

SPS came highly recommended. I reached out to them twice to get someone to come out. Someone came out and spent two hours with us.We were told someone would be out and that was almost 2 months ago.We never heard from them again. I called today and the owner said they were busy. Apparently too busy to appreciate a customer! Went somewhere else where I felt valued. Too big to pay attention to the small details!!

Li
Review №97

Joe and Hector did a FABULOUS job on our new outdoor space! We cant wait to enjoy it this summer. Great experience from start to finish! Thank you!

Je
Review №98

Mo and Bradford came to open our pool. They were prompt, pleasant, and thorough. They were very knowledgeable and answered all of our questions. Great job guys!!! Weve been with SPS since 2010, and have them open and close our pool every year.

Wa
Review №99

These men and women have helped me out several times with service that was prompt and accurate. They also provide me with advise on how better to maintain my pool and spa. I use their materials because they work together and the staff can then help me achieve near perfect water all year round.

Da
Review №100

SPS is a great company. I had an in ground pool with an auto cover installed as part of a major backyard renovation. There were problems that arose (which will happen on a job of epic proportions), and SPS handled them exceptionally well. The service after the sale is what has prompted the 5 star review; Justin the service manager and Mike in the store, along with their respective team members, truly excel in providing a WOW experience.

Information
70 Photos
100 Comments
4.8 Rating
  • Address:W220N1563 Jericho Ct, Waukesha, WI 53186, United States
  • Site:http://swimmingpoolservices.com/
  • Phone:+1 262-544-5500
Categories
  • Swimming pool contractor
  • Hot tub repair service
  • Hot tub store
  • Swimming pool repair service
  • Swimming pool supply store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • Onsite services:Yes
  • Online estimates:No
Similar organizations