Great experience, its my first time at a place like this so I was surprised that that cleaned the inside of my truck as well as the outside. This being my first time they explained everything that I needed to do and made It very simple. Just wished they could do the windows a little bit better but nonetheless it was a great experience.
Enjoy getting good service and great customer service.The only thing, I feel where you have a sign with the prices outside. It would be nice to know what the difference between the prices.Easier to pick.
Got the $30 “Best Wash”- the staff was friendly and I didn’t have to wait long even though there was only one lane open. They did a nice job on the inside, even washed the mats. Seems like it was a quick wipe down, left spots on the handles, but decent. I was however disappointed that the tire rims were still dirty and I was hoping they would vacuum out the trunk (which I cleared out specifically for this) and they didn’t (maybe that’s not included?). Overall okay, but not worth $30.
For years I have been bringing all of my vehicles here for the full service oil change....They have always been pleasant and done a great job. Thank You!
Cashier Briah is not only the best service I have received in my life, but she also was extremely knowledgeable. She informed me about the wonderful deals within the detail department and the gift card promotion that allows for 25$ off every 100$ spent. She also maintained a clean lobby and spotless bathroom. Briah is the epitome of amazing customer service.
My black Mustang was paint corrected and polished by Mason. AWESOME JOB MASON. Thank you also to Carson for getting this taken care of for me. My cars and my families cars will be back soon for oil changes and washes.Thank you !!
Love how my cat always looks so Good!
I love this business. I am not sure who I did my truck but they did an awesome job! I would recommend this business to whoever would ask.Thank you Carbuffs and staff!!
Robert and Jake are amazing. I come here every time for my oil change and wash. Super efficient and Im always pleased with the results. Wont go anywhere else. Always get me in and out quickly with good QUALITY work...
Half done wheels, spots on exterior,Cup/ashtray holder, vacuumed but not wiped off. Still had sand and rocks in side door jams. Dead fly on dash. Lint on windows 😔 I guess I expected to much for $32.👎
My husband went to get his truck washed. They wouldnt do it. Said because it has surface rust on it. I now understand its their policy and understand.
Everyone is very friendly and nice Ive gone to dealerships for oil changes & when Ive told them I put synthetic in come back to pick up & they had put regular back in. The one time I didnt go here & was sorry I did! They do a excellent job!
Excellent service by Robert with the oil change, 16 point inspection and battery replacement. Also had the BETTER car wash and as usual, that was excellent too. In and out with all that in no time!ps...love your greeting cards!
So I bought the “best wash” which was far from the truth. 31 dollars wasted later I still have dead bugs on my mirrors and a sunroof with glass cleaner on it( not wiped). I wouldn’t recommend these guys, I wouldn’t trust them to clean a piece of dirt
They did not have the filter for my car. So they said they would order one in the next day for it so when I came back they could do an oil change. I came back the next Sunday and they did not have the filter. Because it was Sunday the parts store did not deliver. In order to try and get it done they called the parts store and I drove there to get it. Apparently it was not being charged to the Car Buffs account and I paid out of pocket for it.Once I got back and chose the service they gave me a full price. When I asked about anything off for having to bought the filter they explained they would not take anything off because they dont charge for the filter. They did say the cost of the filters they use are rolled up in the price. That said they still did not feel they needed to deduct anything from the price. A customer ran and got the part they did not have and paid out of pocket for it. I guess they feel that their time is more important and if they can save a few bucks ona filter so much the better.Last time I choose to bring any of my cars to them and be certain I will be telling plenty of others of this experience.
It’s ok, but pricey. One would expect for $30+ they would include a quick wipe down of the interior since they dust it. Now that would be the “best” package but you have to spend extra. Vacuuming is usually a hit or miss as well, some vacuum better than others
I went and got my car washed, & detailed let me tell you... they were amazing! So wonderfully done and everyone was super friendly & I would most definitely recommend them to anyone!
We have been utilizing their service center for oil changes for a few years now, and they are always excellent and thorough. Today they threw in a car wash as well!
I went there for an Oil change and Air filter. They did The 16 point inspection for us. I had some lights out. They changed everything that needed changed. And let us know everything that they were doing. Robert W and Jason. Very Professional Guys They did an awesome job and The Prices are Fair. Definitely taking all my vehicles there.
Best place for an oil change! Very professional and high quality service. Robert did an awesome job! Highly recommend 10/10
I always come here for car servicing. Good customer service. Sure wish they continued that deal for the Best Wash with a full serviced oil-change special, though. Overall, I have no real complaints. Staff is informative and it usually smells great in the waiting room, as well. My preferred location for car care.
Car buffs is an amazing place to take your car. Our car was filthy and full of dog hair. They did an impeccable job
Thank YouTo the staff that cleaned my vehicle.Will surely pass on the word about the friendly andGreat job you all didThank you againDavid Brod
Got an interior detail asking to focus on the pet hair, paid 157$ went to look to look at our vehicle and there were untouched spots (i didnt take pictures of those) they pulled it back in spent another 15 min and still noticed some areas after being frustrated of pointing out areas that should have been seen from the managers at carbuffs, i left. They didnt really care all they cared about was our 1 star review.... If anyone reads this go check out yelp before going to carbuffs more like carbluffs
Had my engine bay/engine cleaned and detailed. They did an outstanding job, it looked like the day when I purchased the truck. Very impressed.
Staff was very friendly. My car was very dirty on the inside. We drive alot of gravel roads and dirt gets in. Paid for top priced wash. Was like 41 dollars with wax and armoral on dash. Mabey I am to picky but there were spots you could tell they didnt get vacuumed. Chips and such. Still on floor. Then the dash still had dust in the corners. Seems to me they are in a hurry to get you in and out as fast as possible. Just expected a little bit more for the money. Better of doing your own vehicle if you want it to look like its been cleaned. Outside looked nice though.
Wonderful, fast efficient service full point oil change with a basic car wash, in and out within an hour 🙃
They always do great work! Very freindly staff as well.
Ive had amazing experiences here before, but this time was below par by far. Vacuuming was very bad, many missed spots. Inside as a hole had many missed spots of cleaning. Disappointed..
They did an amazing job on cleaning my very dirty car. Very friendly emoyees.
Decent price & service for the best wash, which includes a basic clean up of the interior of your vehicle.
Awesome staff and great car wash. A few times they didnt clean windows very well and wipe down the dash, overall great place for a good car wash
Got the best wash on my car today. By the time I was driving home all the details that were missed started to stand out. Missed salt stains in the carpet, sticky cup holders, gravel still under the floor mats. Not impressed
Carbuffs is my favorite place to get an oil change and a wash.The staff is always friendly, the prices are great, the service is very fast, and its clean.They have an array of items for your vehicle, and even have cards for different occasions.Complimentary coffee and comfortable seating makes the short wait fly by.If you havent tried them yet, do yourself a favor, and stop down for your next oil change and free wash.
I was both our vehicles on Friday morning. They did a good job on my car. I purchased the top wash for Jims truck. I took the truck back to where he works after it was washed and we looked it over. I am extremely sad and upset to say that the job they did on the truck is unacceptable. It was very poorly washed.We dont have the time today or tomorrow morning to bring it back to show them.
Me and my friend went to car buffs this evening to just get my car washed, so they gave me the slip and sent me inside so they could send it through to get washed. i went in and waited for them to be done. but when i got out to my car and say back in it i noticed my alto was not where i left it. me and my friend searched my car until we found the alto battery but the pod was stolen out of it. i called the store not trying to make an issue out of it but to just let them know an employee stole something out of my car. and all they told me is “yea that doesn’t sound like any of our employees. are you sure your friend didn’t take it?” and “i’m sorry i don’t know how you want me to help you.” my friend got out of the car before i did and we both got back into my car at the same time. i distinctly remember leaving my alto with a full pod in it on the drivers seat, and when we got back in the car the pod was gone and my alto was sitting in the passenger door pocket, hidden under some garbage. i would personally suggest going to car buffs only if you prefer to get your stuff stolen out of car and if you want to be basically laughed at when you call to complain. if giving zero stars was an option i would’ve picked that.
Very disappointed. $35 into getting my car cleaned and it was like an 8yr old did it. Still dirt on floor, under mats, along seat edge under seats etc also, for the money the dusting job inside could have been way better. I realize not getting a detail but please... It should be reasonable. Could not be more disappointed!
Not necessarily a complaint but a comment for improvement if you have a customer waiting to pay you put the phone call on hold and let them pay you dont know what that person has going on in my case I need to get to work during rush hour... that is all
Went here and bought the “best” package but turns out it was the worst. Had salt in my vehicle from winter I wanted it to be vaccumed and a interior clean and I didn’t get either. Waste of $30.
First time here. Decent waiting room. Great location because you can walk to nearby stores while you wait. I was a little concerned at first because the people detailing when my jeep were just Young and we know how most millennials work. They finished about an hour and a half early did a great job I would definitely go back again
I got coupon for best wash. And it was beautiful day to wash my SUV very good workers and show respects and good attitude. And very busy but run as smooth. AWESOME!!!! AA+
Great experience all around! 10 out of 10 recommended!!
Did a fair job but disappointed they no longer wash car mats unless you do detailwitch is costly.
Good job for the price. The staff are really nice too.
Got my oil changed, very happy with service and people where friendly
Was very satisfied. They always do a good job for me.
Havent been there in a while but, they did a good job in side and out.
Absolutely top notch customer service
Short staffed because of the government hand outs, however worth the wait!
The only full service car wash in Wausau. They do a great job inside and out.
All I want to say is wow. My truck was a mess chips, popcorn, and hair from my dog. Plus me hunting in mud Driving in mud. When they got done it was like new. Thank car buff of Wausau. Awesome job
We had been at #Carbuffs for THREE HOURS!! This is maddening. We wanted an oil change. Maybe a car wash. But three hours later, it’s STILL not done because someone drained transmission fluid!! Then they had no idea how to fill it. Now, I have NO idea what they are doing. I had to walk from Biolife to Carbuffs because the car wasn’t ready and my husband couldn’t pick me up. It was BELOW ZERO! Never, ever again.
Great place. Been coming here for years...awesome quick lube too
Do a good job on my truck thank you!
Did a really great job, car looks great it was filthy from salt and winter roads.
By far the best car wash in town. Not cheap, but they do an outstanding job with excellent attention to detail. I have an F-150, so there is a little upcharge, but for $50 you get the best wash, their super interior clean, tire wipe down, and ceramic sealant. Everything is towel dried, and the interior cleaning is definitely super. Damn near a full detail, so for the quality, it really is a decent price. Its the only place I go to get my baby cleaned.
I went to get my car wash this week and this worker I believe her name was Nicole was extremely unprofessional. It amazes me how a company could hire a person so rude and inconsiderate. She was constantly giving me and my family awful looking glares. And if I am not mistaken it looked as if she spit on my car when she was cleaning the inside of it. Unless this employee is fired, me and my golf club (50 regular car buff customers) will be moving to Tommy’s Car Wash from now on.
Always great service. My old truck thanks you. Hardworking, honest, workers. Would recommend this place to anyone. Even my enemies.
People want to stand around talking. and also on their cell phones.
Kind, accomodating, great job.
Almost every car wash is great.
Good service and quality car cleaning
Dawn was the girl who checked me in and she was the sweetest and most helpful person ever!!
Updated Review (4 Stars): The owner reached out to me to make things right. To me, this is fully respectable and highly appreciated. A good company takes care of customers in good and bad situations and the fact that they reached out says they care. Thank you for that.Original Review (2 Stars): I received a gift card to use at Car Buffs. I work in the auto collision industry and consider myself fairly meticulous when it comes to vehicles. I went into this experience knowing that it isnt going to be perfect, but thats to be expected. Greeting and first experience with an employee was good. I got everything I could get except the Armor All (it contains silicone and that effects paint jobs at work). Got out of the vehicle and went into the waiting area. Waited and got my truck back. Initial impression was alright. Looked good from the outside. So that I didnt have a problem with. What I was not happy with was the inside. First, I have Weathertech floor mats that clip into the factory hooks and the mats had to be taken out in the cleaning process. The driver side hook was ripped out of the carpet. Second, a factory antenna module that attaches to the bottom of the rear view mirror was broken off and hanging. Third, my rear bench seat was left flipped up on one side. And Fourth, I dont have any dogs but had one dog in the back seat for 5 minutes a couple days before I went to Car Buffs. The hair that was left in the back seat was not vacuumed up at all. I know dog hair can be a pain to clean up but I brought my truck back to my shop and it, very easily, vacuumed right up. Needless to say, the broken pieces were the main issues I had.
Friendly service.
Friendly service. Inform you of things needing to be done. But arent pushy to do it right then.
Seems like my truck is very clean, and the staff was extremely hard working and helpful!
Awesome job thanks Robert👍
Best carwash hands down! They take care of my company truck and my personal vehicles. Excellent service, friendly staff and always pay attention to details. My weekly stop for all three of my vehicles.
Super helpful staff, very professional. Had an interior detailing done, quality was great. Easy drop off and pick up. Would recommend, 5/5.
Got the 40 dollar wash and clean. They forgot to clean drivers seat and door. But did a good job on the rest of the car
Nice job steam cleaning 2006 Dodge truck inside!
Good costumer service.... ps if you clean your car personally rather than never it makes there job easy .... keeping your cars paint clean and using proper cleaning techniques along with good practices goes along way with keeping your cars value on the high end
I just picked up my Toyota Avalon from having it detailed. What a great job Carbuffs did! The interior is spotless and even the black dashboard looks so fresh; no dust whatsoever! The exterior is shining and the wax job is superb, Thanks so much Carbuffs-it is a pleasure to do business with a company that has so much pride in their work.
Great place with excellent customer service.
More of a job review...Had so much fun working for Carbuff’s and I still miss being around awesome people! Loved my supervisors they made the job so much less stressful and so much more fun! Working with Brian throughout my four years there was great and totally understood me when I was super exhausted and always let me go home early or have the day off and loved his inside jokes as well and if it wasn’t for him I probably would have quit within the first year of working there. I sure wish I got to say goodbye to him in person on his last day but I wish him good luck as he moves on to a different job. I can’t forget about Mitch sure do miss that guy as well with his funny jokes and being super hyper in the mornings really turned my day around and made it so much more better. I couldn’t have asked for a better job for myself.
All my car needs are met in a one stop shop! Car wash, inside cleaned, and oil changed in a short period of time. The friendly environment is amazing, and the management is over the top! Prices are reasonable for the physical labor that these employees put into their jobs. I would recommend Carbuffs to anyone that needs something done quickly and properly! Way to go employees for working do hard, and management on running an amazing crew!
Car looks better, but we paid for the best wash and had to ask for a re-vacuum. I dont think they used a scent like we paid for. There were still bugs on the grill and a little dirt around the wheel wells. Would probably not go back, or at least not pay extra for the best wash. Oil change dude was great. Happy with his service.
Awesome service!
Brought my Ford in last minute from tomahawk to get an oil change and was amazed how fast they were! Decided to make the drive to get our Chevys oil done and they were just as fast if not faster on a Saturday which is amazing. Every employee was super nice and very accommodating to our busy schedule. Prices are very fair and service is impeccable.
They have damaged my collector Cutless FLORIDA CAR. The damages are costly, they filled out the damage report and never called as they said or followed up.When I contacted them....They refused to let me speak to the owner and will not repair or replace the damage they did to my immaculate vehicle.I will tell all what they did to my car.Dont trust to them w your vechicals.THEY DONT CARE ABOUT YOU OR YOUR CAR.Damage report.....what B.S....Actually they damaged door panels, my steering wheel and tinted windows.Took to detail shop!!!!Damage to my Cutless in permintant.Nothing came off.Spots are still there.Specialist said they used wrong chemical cleaning my interior...Runied my car.Plus locked keys inside...Last time gave my Matts to another customer.Expensive ones.No follow up customer care call.I had to call them again.BLEW ME OFF.Why did I sign a damage report then????Useless
Every time Ive taken my car to CarBuffs, Ive been completely impressed + satisfied. They are quick, thorough, professional & theyve also taken initiative to do things like put windshield wiper fluid in for me. 10/10 recommend! :)
Love the place! Just wish sometimes they would take their time drying the vehicle and make sure they clean all the writing off the windows. Details!
Top to bottom, a wonderful organization to work with. From detailing and oil changes, to accessories or full service car washes, (I hate streaks from automatic wash blow dryers, these guys hand dry) their team truly puts customer experience above all else. If you love and take pride in your vehicle, 10/10 would recommend a visit to Carbuffs!!!
Really good deal. Good washOnly gripe is they didnt fix the seat after they pushed it way up.
Very friendly & quick!!
Best car I ever went to! Great service!
Was a pleasant event.
Had a great experience today! First time customer and will definitely come back. The manager at the end made me feel like much more than just another customer. Best carwash I have been to by far!
The $5 hand towel dried car wash was exceptional!
I love the way they take special care and attention to my car. Always happy to go there! Leaves me more time with my family instead of cleaning my car.
Great
Amanda and Robert were awesome. !!!!!
I just had the interior of my car detailed. Very impressive work. Impeccable done. Great work guys!
Being from Green Bay, I expected to receive the same service that I get when I go to PDQ. Walk in, pay, leave with a cleaner car. This was not the case! I was greeted by happy friendly employees, the restrooms and waiting areas were spotless, and when I got into my car, it smelled and looked amazing! I couldnt believe how much was done in a short amount of time. Every employee I encountered made a positive impact on my experience. Well done everyone!
I had to finish wiping off my dash and by the windows. Also I thought it could have been vacuumed better. I have been to the wash before. I find that if they don’t have a lot of help everything gets rushed- such as last Friday. But I also have had a nice job done too. It’s really just a hit or miss deal.
They always do an excellent job in every way. The staff is extremely efficient, thorough, and friendly. The cleanliness of the car usually exceeds my expectations. Prices are reasonable. The only downside is some times they are rather busy, but I can see why.