The customer service is not great. I purchased $80 earrings and the next day the ball literally rolled off the earring. I tried to return it but I didn’t have a receipt, when I checked my email the receipt was never emailed. Now they are saying I can’t return or trade these earrings. Don’t buy from here they have faulty fake quality jewelry.

Customer service is Always Excellent. Decent prices!!!

This is a great place in mayfairUp by the food court. Its a big kiosk. They help you what you are looking for answer questions and reasonable prices. They are very nice and caring I would recommend them to all my friends and family

Staff members are super supportive, even when they are busy.

Team worked together assisting one another.

It was a small wait, but the worker was very helpful and once she started we were taken care of right away.

Ear piercing Only at this location!! Get the protection plan, it replaces your piece of jewelry with a brand new piece. No other retailer does that for jewelry.

Customer service is going down

Its a great place to buy jewelry!

They have nice items

Got my granddaughter a ring and earrings

Excellent customer service, friendly. I described what I wanted and she found it. Showed me how to put my facial piercing in. Didnt have to wait. Had a great time. 🙌🙌

Ive been a loyal customer for a long time and I love there customer service they are very respectful

A little costly but I always seem to find pieces I really like.

Excellent customer service, very friendly and helpful!

Never felt my ears being pierced. Great service

Protection plan Is life! Love it 🥰

I returned a necklace that cost $688 today. I over heard the sales lady who is white ask the sales guy if the necklace was theirs and checked to see if it was real. Remind you i just spent $688 on this item. I felt racially profiled so i let her know. She wants to call me stupid and said im wrong for questioning. Had to remind her thatim the customer. Never will i spend $$$ there again.

My daughter just got her ears pierced, she was so scared and they made her feel really comfortable and not as scared. Would recommend especially for first timers!

I got my cartalidge pierced at piercing pagoda and it turned out amazing!! Great quality!

I loved my experience at piercing pagoda!! Everyone was super nice and my piercing turned out AMAZING!!!

On the top of there game go check them out

Had a great experience today! Great customer service!!

I liked my experience it was litty everybody was super nice

Great! Service.😃

Overpriced service ok

Professional and fast prices are reasonable.

Very helpfully staff

They greatttt

Poor Customer Service!

Friendly convenient

They the BEST

Ok

Nice jewelry

Amazing employees!!!!

Love it

Cheap

YOU SUCK!!!!