These guys are great. Just bought a used car that ended up in the shop a week later, and they had us fixed up to go pretty quick in my opinion. Very nice people here.
This is a great place to have all your car repairs. Thank you guys so much, l even got a military discount.
I just recently visited this shop and had the WORST customer service. I came early in the morning and there were 3 gentlemen working in the front. There was an older gentlemen who did not even address me by saying good morning or anything. There were 2 gentlemen behind the counter, and as I walked up they waited to finish their conversation about the weekend before one gentleman addressed me by saying What do you need? I should have taken this as a sign to leave, however I gave grace and tried to continue to be kind. As I was reading my paper to tell him which brake pads needed to be fixed, he was making faces acting annoyed at the fact I was reading info from my paper. I left my vehicle and called 6 hours for a progress check and that is when an older gentleman told me I was far down on the list and that they would not touch my car until tomorrow. He was extremely rude and uncaring as I told him no one shared that I would not get my car back the same day when all I needed were brake pads replaced. I did not plan for transportation, therefore I needed my car the same day. After two encounters of RUDE service, I kindly came and picked my car up. As I asked for my keys, the gentleman didnt even inquire as to why I was picking up my car. He did not care and showed no interest in why I was picking up my car. I dont care what kind of day someone is having, if you work for a company CUSTOMER SERVICE is KEY. I did not feel comfortable leaving my car there at all and did not trust they would get the job done from the RUDE service I received from my very first encounter with not one but THREE gentlemen who were ALL rude.
Im going to use 2 words in the review that should be much stronger, but I will refrain. Those words are rude and unprofessional.We recently had one of our new trucks brought in to have lift/level struts installed, new tires installed, and an alignment. All of which are not tough tasks for a decent shop. The morning it was dropped my business partner was addressed by the older gentleman who, at the time, seemed a bit on edge and was a bit rude. The description of work was given as well as the parts. He was told 4 days to perform the work. There was an appointment made for this visit prior, so to give 4 days for a job that would take an experienced shop 3 hours is a bit out of line. This shop is clearly unorganized and takes on more work than they should. upon completion the truck was looked over (for damage, dings, ect.) and brought back to our place of business. That evening I looked over the work. I will say Im not going to crawl under a vehicle in a field where it was parked at their shop to look over their work, nor should anyone have to do that. What I found was the top strut nuts (all 3 of them) were turned on finger tight, 2 of the tires not installed in the correct orientation, and the truck would wander slightly left when driving down the road. We contacted Anglen a few days later (we are a busy business as well, and the truck was not being put into service). We dropped the truck off with the younger gentleman at the front counter. We walked outside and he agreed that the items that I noticed were not done correctly and we were assured it would be taken care of. Now upon pick-up from Anglen after fixing the issues we talked to the older gentleman (Im assuming at this point he is the owner) and they handed us a bill. I simply stated we are not paying a bill for work that was done incorrectly the first time. His response was we already fixed the struts and the alignment under warranty but you are paying to have the tires flipped He said this as RUDE (< Insert a few profane words) as he possibly could. He wadded up the bill in angry and said you both just get out of here...... No problem jack! you wont see another dime from us and Im hoping this review will make others aware of their ways. Not only is this place unprofessional and their owner rude, but they cant even perform the simplest of tasks. I wouldnt trust them to fix anything automotive, in fact I dont believe they could fix a sandwich.
Professional, very honest, explained in details issue with car; how to prevent further damage. Other shops ready to rip me off of $360-$400. Highly recommend.
We recently took a road trip to Texas. On 35E I hit a debris (a large piece of rubber from junk tire), and it unfortunately bent a metal part that coming in contact with the drive shaft (I think). My car made loud noise whenever its get accelerated. I called this mechanic shop and explained the situation. The person answered the phone was very much understanding and willing to help with this emergency even though their schedule seems quite busy. We took the car there and they helped us solve the issue within 10 mins after finding the root cause. They saved us big time and we were able to arrive OKC on time that evening. Thank you so so much!Very friendly, professional and honest people! I would take my car to here for service if I get to move to Dallas area.
They fixed the RV and got us on the way great place to do business.
Very honest professional and fix all my problems thank you
By far the worst place to take any vehicle here. Never experienced such awful customer service. Please stay away from this place!
Wonderful customer service very helpful
Thank you Aaron and team for an outstanding job installing the receiver hitch on my vehicle when everything seemed to be working against getting it done. Looks great and can’t wait to use it in a few weeks. Both of our vehicles are serviced by y’all and the quality of work is very appreciated. Fairness and honesty is very evident in everything y’all do. Highly recommended!
The only mechanic I will use in TX. Outstanding service and reasonable rates. They also repair classic cars.
I had an incident where my vehicle would not start at times. I couldnt pin point where the issue was coming from. I have a friend, Merritt, who works there, told me to bring it by on a Sunday when they were closed. I got a call around 8 am Monday telling me exactly what was wrong with it and how much. I feel they were very honest and sincere. i will keep recommending this place. thank you guys. .
Well be eternally grateful for the staff here at Anglen. We broke down on a road trip to Oklahoma and stopped in for help. Everyone went above and beyond to get our car repaired and help us get back on the road! If you should find yourself in a similar situation, dont hesitate to seek help here. These guys are your friends. Thanks again!
After: They burned out my motherboard by some freak accident, then repaired it and when they gave me the car they warned me that it would never run well again and I’d need to get rid of it ASAP.Before they burned out my motherboard: An automotive mechanic that works with integrity and finds solutions when they’re hard to come by. I’m new to the area and Anglen Automotive is refreshing and gives me faith that his auto repair shop will find a way do the right thing to take care of customers. They have a great reputation around town and now I see why.
Great guys. Fair prices. Honest .
Honest shop full of great people and affordable prices. Very much a local mechanic shop that can do anything and not a chain that looks for ways to rip you off!Had a $2500 quote for about 8 different things wrong, ended up paying $200 here and the car ran great another 60,000 miles before we traded it in for an upgrade.
Had a front end alignment done. Great job, competitive price and peace of mind as the owner was not only born and raised in Waxahachie, but has been in the industry for 30+ years.
I took my car on a here Friday to have my car serviced. I paid $59.99 to have my air-condition serviced, which I was told by the Dad I needed a compressor and a fan but I could probably drive my car like that thru the summer. When I took my car in this shop it was blowing cold air, as long as you are driving but cools off if The car is idle too long. When I got my car back it was only blowing hot air even when you drive. So I called them back that following Monday after they kept my car four days and ask them and asked if they could order the parts to fix the air that following Monday, their response was,” CAN YOU BRING THE CAR BACK IN LEAVE IT WITH US A COUOLE MORE DAYS, SO WE CAN LOOK AT YOUR AIR CONDITION AGAIN.” I really didn’t understand that when they just supposedly looked at my air three days ago and charged me for it.Also my car was there for them to find out why my front end was rubbing and squeaking. THE son Jason looked at my car and told my it was a hub, which I had just had both front hub and breaks repaired in January by another shop. So Jadon took the hub off and my husband took the part back to Autozone and returned a new one to Jason. In the meantime I get a call saying he broke my AB sensor and him and his Dad talked about it. “Can I pay half of the price with him to replace it.” I said ok at this point because I just need my car fix and ready to. I was borrowing someone else car while they had mines these four days.I get my car back and the front end still squeaking and I don’t have air.. These auto repair place beat me out of almost $300 dollar.I called an talk to the Dad his attitude was very rude. Beware of this company they try to draw you in being nice but they are sheep in wolf clothing. NEVER WILL I GO HERE AGAIN OR RECOMMEND THIS PLACE
They are very respectful and good to talk to about car problems. They make sure my vehicle was ready and had no problems. They made sure we were treated right. 10/10 very reasonable price too.
Traveling to a college visit for my daughter and accidentally mixed regular unleaded in my diesel. The first automotive shop we called to see if they could help us turned us away and let me tell you how thankful I am they did. Ended up calling Anglens Automotive and Aaron was super helpful. Told us what he thought was best for the situation and ordered an additive to help and told us what to do once we got home and the craziest part he did not charge us a dime. We are so thankful and appreciative for his help and time. Definitely would recommend to anyone!!
They are all ice people an they work fast, my mom got her truck back n two days.
My family and I were on our way to Georgetown TX from Van Alstyne TX. The water pump went out, googled auto found Anglen. Very professional and understanding, they worked with me to get my truck when finished. They did and awesome job, very honest. If I lived closer I would take all my vehicles there. Thank You from the Inman family
Amazing service! I was driving from Austin to Dallas with a friend when my car broke down outside Waxahachie. Anglen was open and said they could take a look after I got a tow. The idler pulley on my little civic was busted, but my friend and I were trying to get to a wedding that night. Not only did these guys call all over town to get the part I needed and fix it up before they closed for the weekend, they even arranged for me to pick it up Saturday from their lot. Super nice guys, very helpful, and Im so grateful for their willingness to help out two girls from out of town.
Anglen Automotive is AWESOME! After being referred to them by Christian Brothers, another AWESOME Waxahachie business, Aaron and his staff/family handled my problem quickly and professionally. I highly recommend them for all of your automobiles mechanical and tire needs. You cant go wrong with Anglen!
This is the only auto repair shop we use! They have always been honest, professional, reasonably priced. The owner, Aaron, and all of his employees are knowledgeable, very friendly and helpful.
I called to ask if they rotated tires and align them which they can but I was in a rush and needing to go to Houston and they suggested to rotate back good tires to front. And was running short on time and he said hed rotate them for me for free.I havent even been there yet and their quality and customer support is very welcoming. They have my business.
Aaron is a top notch guy. Great service and even better prices. Honest people. Hard to find in mechanics anymore.
Good prices.
Awesome staff
Super mechanics and Aaron is the most honest businessman I have ever met.
Honest mechanic, I always take our vehicles here for repairs.
High-ranking service, customer friendly, and meticulous all around work!!!
Extremely honest and always do a great job. They never try to talk you into extra unnecessary work.
Love this place.. truely honest Texans in every aspect. No over pricing. Friendly staff. Will not use anyone else.
Great service!
Aaron and his family have always been honest and always do a great job for us.
Great people good service. Fair and honest
These are great people doing great work!
Best service, reasonable prices, and extremely friendly, knowledgeable and helpful staff!
Excellent service they know what there doing there honest dependable especially the owner Aaron.
Great people to do business with. Fair and honest.
Could not ask for a better experiance from the people who work here. They are very honest and will have my business anytime my vehicles need service.
Went in for an alignment. Lowest price and Awesome customer service!! Thanks a million Anglen Automotive!!
I am a recently retired Naval officer moving back to my home of record in Texas. We settled in Waxahachie and couldnt be happier. I have a 66 Corvair Corsa Convertible and I needed some work done. Being unfamiliar with the lay of the land, I took it to my neighborhood mechanic, Anglen Automotive. It was like striking gold! I went in because I wanted my transmission oil level checked and they diagnosed why it was leaking in the first place. I was a little skeptical at first, but when I met there mechanic, I couldnt believe my luck. These guys are really top notch. They fixed my car -- fast and kept the expense to a minimum. I would drive 50 miles just to have them work on my vehicle. I wish that I could give them more than 5 stars, because they really deserve it! Its a family business and they treat you like your part of the family.
Good Christen folks. Highly recommend.
Great place to have your car fixed
Honesty and good repair work.
Love aaron and jason
Honest and expert auto service!!
Highly recommend.
Family oriented business PTL
Nice people!
Only place Ill take my car!
Always honest