Father passed away and had two cans of Cabot stain for his deck down stairs one was tinted with the code listed on can the other was a base neutral can and both was oil, went to this store and asked if he could tint the can that was just the base and instead of saying he didn’t want to he gave the biggest B S story I ever heard that he can’t tint oil stain only latex and when I asked him then why do you sell this exact base neutral in the store he said he bought it and is stuck with it. Which is total B S just be honest and say I don’t want to instead of treating me like I’m a chump. And it’s not like I was asking him to do it for free I offered to pay for it . Thank you for helping a community home owner .
Ive been here several times when visiting from out of town, always looking for miscellaneous stuff for projects at the home of relatives that still live nearby. There has never been anything that I could not find here, and the process of doing the finding is frequently aided by very helpful, friendly staff. The location and parking are convenient for anyone in Wayland, Sudbury, Weston, Lincoln, etc... The store is a mix of dense aisles full of everything youd want at a hardware store, and an upscale design center near the entrance. A great addition to the town.
Ace is nationwide, but locally operated. I try supporting local when I can. Good staff here, not unreasonably priced, and usually have what I need.
Placed an order for curbside pickup 60-mins ago. 15 mins later, an its ready email. I arrived, called, and a young woman answered who promptly brought the merchandise out and placed the items in the car. She was professional, polite, and wearing a mask. Great service and transaction, thank you.
No problem pick up the snow thrower. And fixing the credit card problem.
The variety and quality of products this store carries exceeded my expectations! Definitely going back!
The team at this store is very helpful and it is well stocked. Best of all, they have a designer on staff, Jody, who will come to your house and advise you on colors and window treatments. Shes lovely to work with and best of all --her service is free! Id imagine this service could change over time, so enjoy it while you can!
Nice, clean, new store! It has a big paint department stocked with good brands of paint. There is a designer on staff to help with decorating choices. It is a real neighborhood store with friendly staff, not a big box store. There is a kitchen supply store next door, owned by the same family. My husband bought an impact wrench that hes really happy with.
These Guys & Gals Exemplify Why #ACEISTHEPLACE for the helpful hardware team. The Difference in Knowledge, Helpfulness and Customer Service is Night & Day compared to the big box stores... My Hats off to the Store Manger and Lou and all the young men there who have helped me many times and gone over and above expectations.
This place is amazing. Id go to 4 different massive home improvement places and not find what I need, and this place always has what I need. Friendly knowledgeable staff here who are easy to find. And convenient to home, too!
No need to go to Home Depot these guys have everything you need and you can park right outside the front door
Very helpful staff, always ready to explain things! Good selection of things for the home.
Great place and people...the only real hardware store in the area...helpful friendly people.
This place has everything. An amazing selection. No need to ever go back to big box home centers.
Good variety of tools and general hardware. Helpful and friendly staff.
They had the part I needed, a particular hinge. They seemed to be very well stocked.
Need a tool for just 10 minutes, theyll let you borrow before you buy.
Friendly staff. Arman ( if I am not mistaking) is great, helpful with creative suggestions.
Horrible. They close early, act like you are imposing on them, and have no idea about hardware. Too bad, though it would be great having a local hardware store.
Always very friendly, helpful, and knowledgeable staff.
First of all this is not your normal Ace. The location is great right in the Wayland Town Center . There is also a kitchen shop right next-door connected it is called Wayside Gormet they are also great and even is has something for the kids and M&M Machine down there is also a popcorn machine right near there I also forgot to mention that they have a lovely selection of hardware and kitchen supplies
Had my lawnmower plug & airfilter - HD didnt have either.
Great customer service.
Didnt have master chain links (is this a hardware store?).... Caters to wealthy suburb weekend warriors.
Great customer service!
Great service and help!
Just a horrible hardware store in the neighborhood!
Convenient, helpful staff