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Advance Auto Parts
1945 NJ-23, Wayne, NJ 07470, United States
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Advance Auto Parts
Comments
Ke
Review №1

They had my part and carried to my car. Was very pleased with Advanced Auto Parts.

Ba
Review №2

Giving 3 cause they did not have what I wanted. But the staff was helpful, that earned them another star.

Ce
Review №3

Helpful staff that actually want to help, walked around and asked people to help finding items, I havent seen that very often, I would drive past other places to come here

Ch
Review №4

Dazil was fantastic he got the right wipers for my car and installed them in the rain storm a very deadicade employee great job

An
Review №5

Some auto stores sell slightly different brands but basically there all the same in items and prices.

Ke
Review №6

Great service. Had exactly what we needed. Price was really high, but I guess everything is high these days.

Ni
Review №7

A few times Ive been here theyve had exactly what I needed

Jo
Review №8

Call to be sure part was in stock, after a 30 minute trip to store was informed by employees dont have any. As all my trips to this store a big disappointment.

Wi
Review №9

Good store. Generally has what you need. No flashy displays or anything, just right to business.

Mi
Review №10

Knowledgeable staff, always has the parts I need. I only use advance for my customer needs.

Ar
Review №11

I went in today to get oil and filters. Roberto was amazing, he walked with me to the aile and got me the correct items i needed with a very positive and friendly attitude. He deserves to be recognized for his above and beyond customer service skills. Thank you Roberto!

Je
Review №12

Great store, well stocked Great staff

Di
Review №13

Was ok, not much of a selection, but good help

Mi
Review №14

Staff was helpful with a hard item I was looking for. Definitely cheaper than AutoZone lol

Je
Review №15

If I could give this place zero stars I would. Called the customer service line about returning items that were obviously terrible quality (tried installing a new wheel cylinder three times from them and all three failed almost immediately) and customer service said no problem, go to the store for your refund. Went there and was greeted by Roberto, the nastiest excuse for a “supervisor” (if you could even call him that) I have ever met. When we asked for a refund, perfectly polite, we were met with an attitude and yelling. Also, in a state that requires you to wear a mask at all times by law, all employees in the building had their masks off. If you don’t want to get screamed at for something you called customer service ahead about, avoid this location.

AN
Review №16

Nice guys. Took time to help me. Robert was super cool

Sa
Review №17

Roberto was very helpful, had a great experience!

Sa
Review №18

Cashier was extremely helpful and asked if I needed anything, 10 minutes before closing too. Looks well stocked

CH
Review №19

Be careful about their policy return of parts from any Advanced Auto Parts, before you buy something you need. Many parts you can’t not return them, even if u have a receipt and didn’t used it or even you had not even opened the package. I had a very bad experience with FABIO (one of the sellers) try to avoid him when you go to shop at Wayne location. Ask for Theo instead (He is a nice guy who resolve the issue I had or the Manager Garret who also helped me. I highly recommend to ask if you can return the part before you buy it....

Te
Review №20

Roberto was helpful and glad to help. Always nice to feel like VIP. Thanks.

Ch
Review №21

Purchased a car battery replacement. Alexander was very helpful in replacing the battery. He was also very friendly. Great customer service. I would return here for future car maintenance needs. Now I will go drink my coffee. Have a nice day and be sure to thoroughly clean your belly button.

He
Review №22

I have been there a number of times and the service has always been excellent. These folks know what they are doing and are pleasant while doing it. Once I bought a car battery and they even installed it for free and used a plug-in battery substitute so that the car did not lose power and have all the settings lost. Better than the dealer!

Mi
Review №23

Good stock and safe distancing set up. We will get thru this.

Sa
Review №24

I was not even on the phone for two minutes with the guy asking about a part and he said and I quote “ I do not have time fore this” and hung up if you can’t do your job or have “time” to do your job then you probably shouldn’t be working there

Th
Review №25

Great spot, I dropped off some used oil, very easy.

Ro
Review №26

Friendly, knowledgeable and helpful team. They offered to install the new wipers I had bought and the weather was terrible that day. The young man that went out to do that did so without any indication that the weather was a deterrent for him. Team at the counter answers questions and makes recommendations that they take the time to explain.

Sh
Review №27

Super helpful. Didnt push unnecessary or more expensive things. Very happy with my service.

Ry
Review №28

This place is terrible and so is their customer service. Your better off at Auto zone or at 002 auto parts 5 minutes away. Dont waste your time here. After purchasing tire pressure sensors which costed me 200 dollars, they refused to refund them because the guy behind the counter assumed they were installed in the car which they were not. Advanced Auto parts as whole is terrible every person I have ever met at any location is miserable.

Yo
Review №29

There is nothing special about this place. Feels quite dormant and apathetic, although the salesman is always available and ready to assist.

Br
Review №30

Amazing service nice workers

Ch
Review №31

The staff here is pretty knowledgeable. The store always has great sales and the part selection is excellent. If they dont have it in stock they can usually get it for you in a day or two.

Ra
Review №32

Roberto is an awesome service member!

Da
Review №33

Very helpful! Even put on my wifes windshield wipers at no additional charge. Now thats good customer service!

Ha
Review №34

Great autoparts store

Ai
Review №35

This is the worst auto parts store I have ever been to. Two times now I have bought brake pads only to get home, take my wheels off and find out its not the right part for my car. The second time I even told then to double check and same thing. The service stinks, the staff is rude and not helpful, they are slow and not very knowledgeable. STAY AWAY UNLESS YOU LIKE TO BE INCONVIENCED!

Sc
Review №36

They have a mid sized showroom with your typical Fluids, Tools and Accessories.Well stocked backroom.Lots of items on Sale.If you tell them Make and Model of vehicle, they can find anything you need.

Do
Review №37

Helped to install a new battery. Guy was very helpful. Would go back for parts.

DA
Review №38

Got a car battery here. No problems 😎

Se
Review №39

Based on car cleaning products alone. They dont have a huge selection compare to a Walmart or even autozone. Very pricey for what it is. Better off going online or even across the highway.

Ty
Review №40

Frank was extremely rude and didnt try helping. Him alone is the reason I will never return and recommend you dont come here. Autozone is 5 minutes away and they were 50x more helpful and nice.

Sc
Review №41

Had all the parts in stock to fix the a/c in my work van. now i can slave away my life in comfort😁

Do
Review №42

Great service is always Alex dropped his breakfast and help me to find the parts that I needed to fix my brake issue I would recommend them highly anytime.

Da
Review №43

I know utterly bupkis about cars. So when I decided to replace my rear light myself, I came here and the guy who helped me was helpful, presented my options and gave me advice. As someone who is car stupid, this was much appreciated.

To
Review №44

Good service, they had exactly what I needed, it was nice to get the parts you need right then and there without having to order them and wait.

Da
Review №45

Great online deals, good selection of products in the store, very helpful staff.

An
Review №46

Purchased a tire pressure sensor and went back to return it an hour later because I no longer needed it and was refused a refund and not even offered a store credit. The person that helped me claimed to be the manager which I doubt because of the way this was handled. I returned the box which was not even opened, but the manager said the item I purchased was not returnable for a refund or store credit. Really bad business when your store return policy is not disclosed on the receipt or anywhere in the store. The total purchase with tax was $60 which is nothing, but this may happen to someone spending a lot more money and at the end of the day that customer will get a screwed. I am contacting their corporate office to report the lack of information on return policy to make sure customer do not get screwed anymore. The store manager should be fired for treating customers unfairly.

Ch
Review №47

Horrible service. I was having trouble with a recent purchase and the manager wouldnt help

Ni
Review №48

Genuine deals, the reps are very helpful. Theyve got good choice of brands, lot of products in stock and if you look for it some good discounts

Co
Review №49

Always have the parts I need. And Im usually in and out within minutes.

MM
Review №50

Great people working there, always ready to answer any questions you might have.

el
Review №51

Nice place 👍

Li
Review №52

Walked in stood there for 5 mins no employees in sight finally saw someone asked if they could help and they ignored me waited another few mins then yelled foes anyone work here THEN two people came out

Jo
Review №53

Ordered online when I arrived at the store item was there waiting for me very fast service

Su
Review №54

Extremely nice and helpful. Excellent customer service.

Do
Review №55

The guys were very helpful and pleasant to deal with

Ja
Review №56

Good quality auto parts if they dont have it they can usually order it for next day

Th
Review №57

Good just in case you need vechial part

Je
Review №58

I got the wrong part and had no problem swapping it for the right one

Ma
Review №59

Great staff, inventory, and prices.

Ri
Review №60

Great customer service 👍

Fa
Review №61

Theyre very friendly and helpful ☆

Ro
Review №62

Good place.

Bu
Review №63

Nice friendly workers and easy in and out from highway

Su
Review №64

Everyone was very knowledgeable and friendly. Especially this one woman that works there....

Mr
Review №65

Complain about a product I bought and person behind counter pretty much shrugged his shoulder never going back

Ja
Review №66

Had exactly what I needed. Was able to exchange when I bought the wrong fuse size.

Ja
Review №67

They had it in stock!

Na
Review №68

All the parts you could need, smart and friendly staff, but can be slow when busy

mo
Review №69

Always have what I need

Cr
Review №70

Bought wiper blades for my car and they were kind enough to install them fot me.

Cr
Review №71

Good expectations great job

Al
Review №72

Clean and kind helping customer service

Ma
Review №73

The best around for parts

Ti
Review №74

Great people and very helpful

Me
Review №75

Very helpful staff.

Jo
Review №76

Good customer service.

Er
Review №77

Friendly workers and good help

De
Review №78

Great service very helpful

Ja
Review №79

Its okay not the best customer service

Jo
Review №80

Fabio was not helpful....

OI
Review №81

Typical auto parts store, friendly staff.

Ra
Review №82

Great and knowledgeable staff

Ju
Review №83

Nice staff

Gl
Review №84

Very helpful workers

Br
Review №85

They always seem to have everything I need when I need it

Mi
Review №86

Very helpful staff

Jo
Review №87

Excellent service and selections

Jo
Review №88

Usually have whatever I need

Ed
Review №89

Great customer service

RI
Review №90

Chain auto parts store..

Ke
Review №91

Friendly Staff

La
Review №92

Great service

Th
Review №93

Excellent Service

de
Review №94

Helpful staff

An
Review №95

Quick service

Ch
Review №96

Employee helped to change windshields

MA
Review №97

Blower motor resistor

ja
Review №98

Helpful

LU
Review №99

The pleasant, friendly, personalized attention and everything for my vehicle, accessories and spare parts.

lu
Review №100

Spare parts and accessories

Information
20 Photos
100 Comments
4.1 Rating
  • Address:1945 NJ-23, Wayne, NJ 07470, United States
  • Site:https://stores.advanceautoparts.com/nj/wayne/1945-route-23?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 973-633-1312
Categories
  • Auto parts store
Working hours
  • Monday:9AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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