Do NOT ever ever use Wimsatt. I had a new roof and all my siding from Wimsatt. Cost several thousand dollars. After all the work was completed I called to see about shutters. Sure come on in I was told. I went in and the salesman told me “shutters are a sore subject” told me to come back in six months. Now I was in no hurry for them so you would think the guy would say there’s a six month back order if you want to order them you’ll have to wait. Nope told me to go away. So I messaged Wimsatt and got a hold of Ben Cornett. Very helpful and apologetic. Told me to contact Al DeChene, Sales Manager. He’s a great person I was told and will take care of me. I called Al. Of course he was busy and I left a message explaining to the person that answered the phone my situation and she said he will call me back. Well l it’s been like three weeks within any kind of response. So again Wimsatt you are pathetic.
My experience has been a very positive one. Working with Caleb and his team that is accommodating and sensitive to our company’s needs. What a concept! Their professionalism shows in management, quality and customer service. Keep up the great work Caleb !! You rock.!
Wimsatt was great for our roof project! Reasonable prices, the rooftop delivery was the best - they did all of the work! Everyone I interacted with was friendly, helpful, and professional. I strongly recommend them for any building supply needs!!!
Great place fer building supplies...! Kevin, Craig and the rest of the staff are excellent! 😉👍
Wimsatt prides themselves with being clean and professional. I deliver shingles here occasionally. They are fairly busy so their unload times are slightly longer then their other locations typically are, but seldom much over one hour. Over all a very nice place to deliver.
Nice peoples.Most of the time fast unloading
Came here to get Trex decking and excellent service. Had the color we wanted and the sales rep took her time walking us through the process to make sure we got it right. So glad we came here.
Sara took great care if me. Crushed ABC price! On time delivery with excellent communication.
Friendly and courteous employees the service is always amazing and they always have the best materials
My husband is a truck driver and had a delivery here for this morning. I must say Im appalled at the customer service. He had pulled forward to the gate and when grabbing his paperwork was told to turn around as he would be unloaded in the parking lot. Then another worker comes to tell him that he would have to pull around the building but needed to wait. As we were waiting another truck pulled up and they began unloading him even though we had arrived first. There seemed to be a lack of concern; because as a truck driver time is precious, and the fact we were just overlooked ruined the entire experience.
Very nice clean and friendly atmosphere thank you 😊👍
Wimsatt as a company is top shelf. Unmatched, there is no substitute. Andy Rupp in operations is the hardest working man i know, from sun up to sun down. Joel Boyd aka Dale dobeck is the closest thing I have to family thats not blood. Sarah my inside sales is a extremely knowledgeable.
Great service, friendly staff, unloaded fast.
Professional organization. Especial thank you to:Robert Hoffman,Greg Hoffman,Joel Boyd,Nick Cunningham,Ryan Lienau,Grant Sypitkowski,Kevin Jefferson.Thank you! We value your business!
This place has it allThere the beez kneez
Had all the boards I needed. Salesman great. Could be a little clearer where to pick up behind building. The guy that loaded them said dont worry they wont shift. Drove really slow, had to stop and tie down load.
Matt and Jon delivered my roofing material and had it all set up for the roofers to get started!
Terrible customer service, i keep giving them chances but they have obscenely horrible customer service. They are more expensive than bug bix stores with comparable materials and once they have your money they dont help you at all units you are purchasing something else. The only benefit is that they carry high quality stuff in stock that you would need to special order at the big box stores but like I said if youre not an absolute rush it is much much cheaper to order at the big box stores. My familys been dealing with them for over 25 years. Unless you become great friends with one or a few of them or stop in every few days then they treat you like a new customer every time. They practically make you restock the item yourself but they will still take a restocking fee.
As a contractor I prefer wimsatt over other suppliers. Great staff always willing to help answer questions and facilitate product deliveries with short notice.
Cody did an excellent job. Always goes above and beyond when he is on one of our deliveries. Great customer service! Thank you Cody
Good and fast service great prices and ppe friendly. Good job wimsatt
Alot of high quality materials that you cant find at your local depots.
Rooftop Delivery. Marshall and Derrick did my rooftop delivery today. Both were friendly, experienced and professional. They were on time & did an excellent job. Nice to see good hard workers these days. Thanks guys.
Great place to get all your roofing and siding materials. They have it all. If they dont have it they will order it.
My Grandfather believed in patronizing/supporting local neighborhood businesses. I have tried to respect those prudent words of advice for nearly 30 years...but after 3 MONTHS--I am still waiting for my PAID IN FULL order from our local Wimsatt. Ive been given the runaround, told I hadnt really placed an order when I came to pick-up and pay for said order, given 3 subsequent pick-up dates; the last date being September 18, 2020 printed on my PAID receipt; along with a promised call from Wimsatt when my order arrives. Each of the pick-up dates are expired. I have received no call/text/VM/communication from anyone at Wimsatt. My son may continue to do business with Wimsatt. I will go to another company for my next projects--residing my home and renovating my entire second floor.
Excellent customer service and delivery. Justin and Patrick did a great job with the delivery, were quick and careful. We will be using Wimsatt for future work.
Great place to work, and service is 2nd to none.Thank you Wimsatt for a professional delivery for my new roof.
James Dempsey and Spencer Williams did a great job loading a 12/12 18/12 67sq roof in the rain in West Bloomfield. Allpoint really appreciates you guys getting the job done. Thank you.
Unloaded a load of roofing paper? For them. Friendly and easy to deal with.
Made an account 6 years ago and done all my Roofing needs from there very pleased with my people usually ask for Dave hes my go to guy but dont mind anyone when hes not available!!☺
Marshall and Derek were helpful. They put wood and shingles precisely where asked. Thank you wayne for always being open.
The worse experience ever, bad customer service, their return policy is horrible, in case you buy little bit extra materiel, they wont take it back, be careful, because you will get stuck with it, theyll to you to sale on your own to a roofer.
Great place on the ball. Fast unloaded
Wimsatt delivered much needed roofing materials to my home yesterday. Despite the current Covid 19 predicament they reacted to a homeowner with a near disaster roof and to my contractor. Spencer was the first person at my door and was extremely thoughtful and professional. His bright personality gave us a smile during a difficult time. I would highly recommend them for product. Sincerely Brian and Maria Polowniak
Needed Trex Railing for Trex installed deck. Called Wimsatt and Jordan Compasono answered. Asked if he could come out and quote railing because deck was irregular in shape. Took him 4days to set a visit date/time. He kept saying he needed to check his schedule for days.Came out and quoted job. He had a conformation to proceed within 24hrs. Order took week to come. But order was incomplete or wrong in what was ordered.Purchased (4) post cap lights.No transformer or wiring was ordered.Deck has (2) 2ft 45 degree corners.Jordan ordered hardware for only 1.Deck has (2) staircases.Again, Jordan ordered hardware for only 1.Delay in waiting for hardware cost me 3 days. And caused me to juggle other projects.Cant speak for all Wimsatt employees, but, AVOID JORDAN!I will never use them again!
Called June 4th to order trusses on a project was told he would get back with me. Never heard back called him back the following day I told him I wanted the trusses. Contacted him Monday June 8th to give him the money unbeknownst to me he had not even placed the order yet. When I was expressing my feelings about this to the guy that was taking my money he basically could care less. So here we set, June 15th no work, they tell me the trusses shoul be ready by the 19th.
Ive had surgery its less complicated than ordering were returning material
Wayne delivered to us today. very professional. quicker than other branches. thanks marshall and josh.
Dave is amazing he has all the answers he should be CEO of wimsatt
Very large place. They have a lot of stuff! The staff is very professional, they are trying to help you out the best they can. Prices are lower that most other places! There is not problem with returning items. They have some great deals, make sure you ask about a deal on whatever you need.
Love this place they take care of me well
Marshall and Josh were awesome with the delivery today. That’s Wayne.
Marshall and Derrick were efficient and safe. Pleasure to be around. Thank you Guys!
Marshall and James were extremely helpful. They went above and beyond and performed every request I had. Thanks Wayne wimsatt!
Thankyou marshall and derrick for your great customer service! Will definetly order from Wayne store in the near future! MKeep up good work boys!
They are very nice ppl.and very help full
Wimsatt has great customer service! Marshall and Joe were extremely helpful.
Today marshall and derrick were professional and efficient on my roof. Thankyoj wayne wimsatt
Al needs some suspenders.
Marshall and Derrick are bad ass they just loaded the roof Im doing over here in Brownstown for Gerish built homes with snow on the roof and made it happen with no complaining !
Cherelle is absolutely wonderful, expedient responses, top notch customer service, and always willing to look into getting the supplies needed. I interact with her on a weekly basis for work and have always had stellar service.
My man comes here he is a roofer, he buys his materials here because they always have everything he needs for the job, only downside is they tend to always forget a iteam on the order, but will always supply you with it once youve reminded them.
Today truck 386 out of Wayne wimsatt was very helpful and quick. Thank you Marshall and Derrick for your continued support!
Good service and good material
Wimssat is a good costumer service . James. Marshall Dan Derrick and andrew!
Polite customer service.
Very Clean, Fast, Friendly Services. My dad buys from here a great amount of the time, its convenient
Great place to do business,very personable, great staff!!!
I purchased Hardie Trim here. I only needed to pick up a couple pieces and didnt have the right vehicle or truck for the job and the loaders went out of there way to help me secure my load as good as possible. Also noticed that there were a TON of professional roofers that came in during the time I was setting up my order, I took that as a pretty good sign that I was in an honest place.
Decent place to deliver
Frank, Derek and Monte did great work and were quick and professional
Marshall and Nate were extremely helpful. Thank you Wayne
Very good place friendly very knowledgeable about what they have
Professional, but I felt as though I was being spoken down to because of my gender in a predominantly male space.
Justin james f Arthur did great job
Sarah The receptionist that answers the phones at wimmsat is up beat always happy and makes my day she makes me feel important and Dave at the dest W ayne whim wayne is The most informing and helpful salesperson I have dealt with in 43 years hes polite very helpful hell do anything to help you complete orders he has great advice if I could give him a 10 star I would
Best delivery I have ever had. Thanks to Frank and Pat.
53’ ExpediteOut FAST 🦍💨 UNLOADTHANK YOU Don 👊🏼
Dave towler and megan did an outstanding job in representing the product and selling me the appropriate product,lets not forget the guys that pick and deliver the products/materials outstanding teamwork
They have a real good inventory of building materials. Thats where I go if they dont carry it at the big box stores.
They had what I needed in stock, were friendly, quick, and well organized.
Awesome service... A true giant in the construction supply buisness...
Deliver here several times never a problem. Pull to the left and check in at the office. Usually very quick to unload.
Great customer service Marshall was very helpful!
Customer service is wonderful. Always available for questions.
Do Not recommend this place, doesnt matter what is the weather outside you will untarp your load under rain or snow!
Great place get building materials great staff and price great to good job wimsatt
Extremely helpful & friendly staff!
Looks like a very nice place for a Delivery, in and out quickBut the forklift driver was very angry bumped my trailer and still yelling at me
Purchased shingles for our home only to discover that they were at least 4 years old or more depending on the code that only they can read. Received a long hearty laugh from the jackass whose job it is to determine customer satisfaction. I have nearly 30 years in the building trades and I can tell you this is an organization that could give a rats rectum as to the quality of the product they unload on you. My shingles according to the manufacturer were not only waterlogged, warped, and dirty, but contained moss which is nearly impossible to eliminate once infested. And yes they were stored outside for the entire 4+ years totally unprotected.and also out of warranty.Take the advice from someone I met who works with them regularly, PAY WITH A CREDIT CARD, AND BE PREPARED TO FILE A DISPUTE. And if and when you do file your dispute, ask for the customer service manager and let go with a long hearty laugh I assure you hell know what it means.
A great place for roofing and shingles
Incredible friendly service good product and good pricing
Very nice atmosphere and set up
Marshall and James were helpful
Very bad People work there Special if youre not American
Very good
Horrible company..especially their HR department. Yikes.
Nice place for your building materials
The best for home exterior materials!
Better then home depot
Very good and speedy service
Neat and organized
Inside, its like the TSA (Thousands Standing Around). Arrogant people in neckties. Outside, there arent enough people to get you loaded. Office looks a little top heavy.
Staff kickass
Excellent service
Treating truckers like trash . Forklift drivers look at you like you owe them money
Get. Customer service
The wait is horrible to get unloaded waiting 2 hours waiting on 2 trucks to unload but once they start you its only about 10-15 min
Go here first!