Its a good old fashion hardware. Loads of DIY items you cant find at the big box home centers anymore. I noticed their work force is a bit more advanced in years. Sorry younger folks but the best service comes with age and thus experience. Prices are a little higher but you get what you pay for. Selection and variety come with a price. They also have handicap and veterans parking right at the entrance. Its a good place.
Found what I needed very helpful assistance highly recommend.
It is truly a great hardware store they have everything you need and our reasonably priced I highly recommend this store I go there often
Outstanding as always. Jim, Shana & Sam crack me up each and every time I go in there. All of the associates are Outstanding. Spent over $150.00 today on fuc&$ng Christmas lights🤦🏽♂️🤦🏽♂️🤦🏽♂️and made 3 trips to THAT STORE TODAY SMDH🤦🏽♂️🤦🏽♂️🤦🏽♂️🤦🏽♂️!!!
Love coming here. Nice people work here. Been coming here for years
Good hardware store full of helpful people.
Cashier was great. Saved me a trip for paper plates.
Employees were very courteous, and very Helpful.If they dont have what you want,you dont need it.
Just moved in down the street and they have been great! Have everything you need and what they dont have they can order in for you! Super friendly and inviting store!Also I get Weird Als Hardware Store stuck in my head every time I walk over
Many items, great prices. Not your average hardware store. Staff very nice and helpful.
Took 4 of my tore up screens in there to get repaired and ordered a new doorwall screen as well. Great prices and very friendly. A 5-7 day turnaround.
They have everything I have needed and knew where it was when I asked all the very helpful employees.
Nothing Like a Neighborhood Store!, Hands Down the Best Service
Good selection of cheap tools. I cannot speak for their quality yet. I picked up a rotary tool for a fraction of the price vs. Home Depot.
The staff is always helpful and know where everything is!
They got some items that you cant find any place else. They give Expert advise on house repairs.
Always find what were looking for at a reasonable price
This is the best hardware ever and I am lucky to live 10 mins away. Like their sign says, if they dont have it, you dont need it!
My favorite local hardware store 👍
Good local hardware store, you may find things that are not in big stores.. Friendly staff.
Great customer service.Looking for mid priced grill for house warming gift. Was informed on the pros and cons of the brands. Bought an assembled unit which Id have to wait a week for at a big box store and the accessories were 60% off. Would highly recommend.
Best Hardware Store Around they have everything you need from A to Z and great pricing as well and the staff is very friendly and does everything they can to help you
Awesome place, they have everything you are looking for. They also can order just about anything. Friendly Staff is always ready to assist you.
Got what I needed quickly and easily.
Fully stocked.. employees really helpful.. had everything I needed
Decent prices large selection 👌
Have been a customer for many years and still love Northside Hardware despite them not updating their store hours or answering the phone if youre open at 7:01 on a Wednesday evening. Consumers are relying on accurate store information please update your Google business information
Best place to pick up most anything you need
Awesome service. Most workers have a lifetime of experience. When advice has been needed it has help tremendously!
If they dont have what you need then youre not going to get it!!!! Don
Its a great place to go, friendly staff and if they dont have it, it doesnt exist.
Nice people and usually has what I need
Old school hardware store. They have everything. Very helpful staff!
The other owners had everything the new one seem to be lazy go to Dukes hardware ford rd Dearborn has they are just like the old Northside hardware was try it you wl love it !!!
Best hardware store there is. If you cant find something they usually have it.
Love going here. They are so helpful and honest
I had a good experience there. Its different due to covid procedures but it went well. I noticed they have a lot of items that Im interested in and their assistance is timely.
Really nice owners, and a large variety of hardware to choose from! Tools, home accessories, knives, ECT!
Nice neighborhood hardware store. Good fixture in the community, particularly since the big box stores are at least 5 miles away in in direction.
GREAT PLACE FOR FINDING PARTS FOR ITEMS 60 YEARS OLD AND PRICED RIGHT. JOHN
Always nice people there anytime I need help theres someone there to help me cashier the very nice and friendly
They had what I needed. They greeted me when I came in the door, they thanked me when I left. And thats everything I need.
Small place, but they have everything that you NEED and nothing you dont. Unlike the big guys. Ill always choose this place as my hardware store. A few years ago they even donated tools to the community garden I manage!
Everybody was very nice. They remodeled the store so it looks much more efficient.
Always helpful and they have those odd items you cant find elsewhere
Friendly, fast service.
During the pandemic, they are choosing to stick to their minimum amount for card purchase. I dont care.. I can go get cash out of my truck, but when I expressed the issue with requiring a cash transfer and the increased risk to the employees, they didnt want to hear it. In fact, no less than four people chipped in on the conversation. One stating, just finish his purchase and get him the hell out of here and another, it would be best if you just didnt say anything at all. Ill find another local to support and you should too.
Sometimes pricey, but they are just a small hardware store. Always helpful and they have the weirdest items. I swear, I can go in there and ask for a tile that matches this 1970 tile, and theyll say, yeah! I think we have one of those ! LOL . Screen repair, paint, grill parts, old school candy, Vet parking,
Friendly clean, always have items you need for ANY season!! Theres always a character at Northside!!
Prices are too high but they do have alot of things . Service is good if you get the elderly fellow that works there the younger employees have been rude and unhelpful at times . Over all the place is convenient
Clean well organized store with very helpful/friendly staff. Highly recommended
Took my 90 year old mother there today in hopes of finding a table top Christmas tree. For the size she needed her option was a 2 tree & wreath box set or a snow sprayed tree...she didnt love either. The owner came over and tried to help. This sweet man took one of the trees out of the box set and sold it to her. Thank you ...you made her so happy. 💕
Its a good place in the neighborhood to get what you need without driving all over. They have a wide variety of items that you use everyday and even some things that you wouldnt expect in a hardware store
Great store. Great staff. Recommended.
I didnt know what I was doing and one of their people guided me through step-by-step. They had everything I needed and more
Easy in and out
Its unreal how this business has EVERYTHING that the big stores have but its 1/50 the size. Its a mainstay for the Wayne/Westland area.
Very very good customer service!
Great potting soil price
Best hardware store by far. Friendly and helpful staff but more importantly they have anything and everything you need.
Went to 3 stores looking for something. Shouldve known...it would be in stock at northside! Been going there for decades. Tried, tested, and true!!
Everyone was very helpful. Had a screen repaired and new key made. Also other items. Been shopping there for years.
Love this place. Thev been there for decades. Been searching for a sunning lodge chair YEA 😃 alittle pricey nice well worth it. Im blessed to have it thier hard to come by now a days.
My family has been coming here since my dad was in school and weve always been happy with the service we receive. I have always liked the fact that I can call and ask about almost any kind of project and get the answer(s) Im looking for.
If they dont have what your looking for its not made.
They always willing to help you out . they have got alot stuff
Always good at Northside
Great place, the employees are very helpful and courteous. Have a lot of everything a person could need.
Very helpful staff and always have what I need.
You can find what you looking for but you wait a long time for check out
Always great to work with people who can help you.
Very good selection, knowledged staff, screens & Windows redone. They also have outdoor plants & flowers.
Love this place. If you cant find it there it doesnt exist.
Old-time service. Hands-On employees. With manners, and respect for the customer.
I like the size and how well stocked the store is, but wouldve been nice if someone wouldve offered to help me(a lady) get the 6foot table to my car. It was a struggle with the cart because the entrance way is narrow. Thank goodness a few customers helped me. The store in Redford took it to my car both times I went there.
The Americans with Disabilities Act of 1990 or ADA (42 U.S.C. § 12101) is a civil rights law that prohibits discrimination based on disability.Not everyone can breathe with a mask. You are discriminating against disabled people.
People that work here are very nice and very helpful and knowledgeable
Friendly staff who actually help you. I asked for something I was unsure of and they paged a associate to come help. They were helpful and knowledgeable. Way better than Home Depot or Lowes who are never to be found or I get thats not my section.Love service with a smile.
Great hardware store. I like going here because everyone there knows what theyre talking about and are very helpful and friendly. They always have stuff that no one else does and if not they can usually order it. Great Great store.
This store is huge; I kept walking and it just kept going!Excellent selection of all sorts of home improvement, housewares, outdoors, and automotive type products.Knowledgeable and friendly staff.
Showed up 10 minutes before they closed, which I hate doing. Was asked what I was looking for and was directed and assisted. Im a car guy and usually need small amounts of nuts/bolts for certain projects. The selection here is great! Glad theyre right up the street.
Best Hardware Store in Southeastern Michigan!
What a change from years past. Bob, in plumbing was so helpful, he saved me lots of money by helping me. Veterans parking is much appreciated. I love this place now!
This hardware store has almost everything you need to perform anything short of the most specialized jobs. Staff is friendly, knowledgeable and helpful.
Northside used to be the best hardware store, what happened. over 2 months ago my wife took 3 screens to them to be re screened. the employee that took the screens in broke them down and put the pieces together a few weeks later i got a call saying he didnt know how to put them back together. so i measured the windows for him he said he would get to them later that day. well that was over a month ago so my wife called them and they had no record on them, so she got a refund of the deposit. where are my screens? the manage said he would find out and call. I talked to him he said he threw them in the garbage. no call nothing he threw them out. I said what are you going to do he said nothing and claimed he called my wife and she was going to come get them. never called us. just threw them out, now i will log a complaint with BBB, and give them 1 more chance to make this right, or a lawsuit will be in order.
Great place to shop. They have EVERYTHING.
I have been going to this place for well over a decade even though everything is overpriced compared to the big stores(HD, Lowes .and etc). And I did that because they had something the big stores didnt, good customer service. And after my last two visits I will never step foot in this place again. I went there for a key to be made. The first visit they call a guy to come make it and he has an obvious frustration for even being called. I try to be friendly and he doesnt even acknowledge my existence beyond the handing over of keys. Well needless to say the key did not work and I had to make a trip back. This time the girl behind the counter calls a different guy up there. This guy comes up there with the same obvious disdain for being called up there. The girl at the counter hands him both my original key and the copy that did not work. He asks the girl which is the original(ignoring me standing there), she didnt know so I tried tell him and then try to explain why the copy didnt work(they were not the same cut of keys, they were similar but not the same). He still didnt even acknowledge me and I felt like he was completely ignoring me(which turns out he was). Then while he was working on my key 3 more costumers came in for keys. He set mine to the side and handled everyone elses needs. At some point he got back to working on my key, finished it and just threw them on the cashiers counter without me or the cashier noticing and without saying a word to either of us. As hes cleaning up and putting stuff away the cashier notices my keys on her counter. Calls me over and says sorry I didnt realize he put your keys over here. I look at the keys and neither were my original key. I ask her for it, she asks him and he gets an attitude with her. She goes over to try and help him find my key and he gets rude with her just go, I obviously have to cut it again seeing as I cut the wrong key the others probably wont work either. He finally finds my original, cuts another copy and hands her the keys. And I look at them to realize he cut from the same base key the original guy did. So he really was completely ignoring me while I tried to tell him which was the original and why the first copy didnt work. I gave the girl the copied key, told her I was going somewhere else and left. Good job, you lost a life long customer over a damn $2 key and being a jerk.
We got everything we needed for our home project in one stop. Garrett was a great help and found the items we needed. Very friendly, he deserves a raise!
Good place to buy what you need bolts and nuts
Its the best hardware around, if they dont have they will get it for you, or tell you who might have it!,
Always find everything Im looking for and some stuff I wasnt.
Can always find what Im looking for.
Very friendly,and helpful
The senior guys that work in the back act like your bothering them when you need help and they will ignore you until. You approach them. Other then that theyre stocked pretty good.
Horrible service here, first & only time Ill visit. Staff gave me incorrect information multiple times that turned what shouldve been a simple task into a huge hassle. Then ended up having to pay more than expected bc I was originally told and charged the wrong price. No apology for the screw up - just a thats how much it costs honey from the owner. Id hoped a locally owned store would be a nice change of pace from the big box stores, boy was I wrong!
Have been looking everywhere for simple nut cracker set. WOW hubby was right! Found it quickly! Thanks
Slow moving
Always have what I need.
Very nice people they all know what theyre doing they seem to have a good variety of items for the home and yard been going into the store for years youre very good about returns and things of that nature nice place to do business
Very knowledgable staff. Even if you dont know what the item you need is called they can usually work off a description.The older guys are great for advice and parts.