user
Kroger
245 Arch Ave, Waynesboro, VA 22980, United States
Appearance
Kroger
Comments
CP
Review №1

Good pricing. Efficient and Courteous staff. Excellent produce, meats, and canned goods. Cannot complain!

We
Review №2

2 lines open on a Saturday- Really…I know everyone is trying to hire but this is terrible. Managers and whoever can should be stepping in when it is 7 people deep in both lanes. Most people will help bag so baggers could check out too. NEVER should have closed the 250 store!

An
Review №3

Lunch time and they didnt have any fried chicken other than a couple thighs and wings. I wanted to use my card as credit at the pharmacy but I couldnt and was told it was my bank. That isnt true.

Wi
Review №4

I have always been a Customer at this location; the Employees are great here, always so friendly & willing to help you find whatever you’re looking for. I am so happy that Kroger has picked up the speed & started offering Pickup. Pickup is sometimes so much more convenient than going inside. And when picking up an order; they are quick to come outside & load your groceries into your vehicle.

Ir
Review №5

Selection,price,location,friendly and helpful employees.

Jo
Review №6

Chronically understaffed. No carts in the corral; had to walk back to the end of the parking lot to find one. Nobody at the front desk at noon on a Saturday with nobody available to staff it. Long lines and only a couple checkout lanes open; self checkout takes forever if you need assistance (like ID for alcohol) since there is only 1 attendant and 6 stations. Double check the dates before buying anything because weve found expired stuff on the shelves often. Its ok but I really wish there were better options here.

Da
Review №7

Great store, but there was only one register open until I got through the checkout line. Even then Injad to load my own groceries into the cart.

To
Review №8

I have always been able to get what I need at a reasonable price. Also, they do not keep changing the location of items so I know where to go and can be more efficient. Now they have a good line of reasonably priced organic foods too.

C
Review №9

The best for grocery shopping!Great Staff! Except, I dont care for the Management! Good variety!!Convenient! Fair prices!

Da
Review №10

Really friendly people. Wonderful manager specials

kr
Review №11

Visited pharmacy. With good rx and kroger club saved lots of $$$$

Co
Review №12

Glad to see the new flag and the clean parking lot area.

Ha
Review №13

I love 💖 this store I been shopping there for years it my favor

Wi
Review №14

The store serves its purpose as a local shopping place to pick up all your daily household needs as well as groceries. I wish they still served the 4x4 sandwiches. I used to get those at the Charlottesville location many years ago...

Ru
Review №15

I love this store. It is just the right size - I do not like the great big stores. Walmart may be cheaper but who wants to contend with that big store and horrible parking? The staff are wonderful. They go out of their way to help you. It may look a bit dated but it is our neighborhood store. I used to drive from Earlysville to shop in this store and Id do it again.

Ta
Review №16

Great store. I love that its always open. Decent prices. Good sales. I do wish there were more organic choices. Now they have closed the other Kroger. So, expect this one to be extremely crowded during normal shopping hours. This overcrowding has caused me to start shopping elsewhere. Its a shame. I loved this store.

Li
Review №17

Everyone is friendly and the store is clean

Si
Review №18

Had my 2yr old and I wait for 15 mins bc noone can run customer service desk I came in needing to pick up a western union and it’s an emergency and not even a manager can help me

Cr
Review №19

I was just in there went in about 3 a.m. this morning came out about 6 a.m. . I like going in there after I get off work at night because its so much, quieter and more peaceful. It gives me time to be able to check out the labels look around for sales as well as clearance items. You can always find someone to help you at night because the store is not so crowded and everyone else trying to get to the sales associate to ask him a question. All the night employees there are very Pleasant and Ive been doing this for about 6 months now twice a week and Ive come to know the night shift Kroger Associates very well. I look forward to my next visit next week.

Te
Review №20

This store has about anything that you need and its convenient. The only negative aspect is that the staff seem to constantly watch you and make you feel as if they think you are some kind of criminal. It wasnt deserved or appreciated.

Jo
Review №21

The pharmacy has always been great . Good quality meats. Dont rearrange store isles again PLEASE. The fact I can shop and find things easily means a lot. Time is valuable to me.

Br
Review №22

The workers there are always pleasant every time I have gone in there. The cashier and bagger I had today were outstanding, and ensured everything was bagged properly and that I had found everything okay.The store has always been clean when I have gone in there as well. The only knock I have is that I always seem to go in after their doughnuts have been sold out-which is on me for not going at the right time.

Ga
Review №23

Great store always nice and clean . May not be like Staunton Kroger but its Waynesboros and still

Am
Review №24

Very limited produce and selection. Does not compare to other Krogers.

Sy
Review №25

The lady at money services was great and cashed my check when Walmart couldnt.

Sa
Review №26

I love Kroger on Arch. The workers their are always friendly. You never have any problem their. The workers their are fun and loving people just like myself. Seams you always leave with a smile.

Wh
Review №27

Had a horrible experience last night. Was treated as though I was trying to steal. All because the cashier did not know how to process a check! I asked for a manager and he told me “she said” when I left very irate I called back and asked to speak to a manager and a man answered and said no one notified him of any issues. Put in a complaint to corporate about the way I was treated and am waiting to hear back. I typically spend about $200-300 a week here multiple times a week and I will be taking my money elsewhere from now on!

Da
Review №28

A good variety of important organic foods... as with many grocery stores this could be greatly improved to ensure poisons of insecticides and bad side effects of GMOs are not being sold to the customers.

Lo
Review №29

I love this store. The staff especially. I have been shopping there several times a week for the past 7 years and everyone is always so helpful and kind. They remember us, and always take time to interact with my little girl.

Gr
Review №30

Been 2 years self checkout machines still terrible and they will not fix them..The machine stopped scanning 8 times on a 14 item purchase. Kroger has the associate checking everything like everyone a thief..

Do
Review №31

Expensive

Ma
Review №32

Dont visit after 8:30pm they will force you to use self checkout and wont assist no matter how much you have. They need to keep at least 1 checkout open. I left my cart tonight and Walmart got my business.

Ro
Review №33

Not a big fan of this Kroger. First of all, I was totally bummed when the Lew Dewitt store closed. It was like shopping with family. The store was always clean, great food and awesome produce. I visited Arch ave. Kroger last week. Crowded, seemed to be missing a lot of items, layout of the aisles were a bit unorganized and not as clean feeling as the Lew Dewitt store (I am being kind here). If and when I shop at Kroger (both stores are not in convenient locations for me), I will shop at the more upscale Staunton store. Sadly, neither store compares to the friendliness and great shopping experience that was at the Lou Dewitt store. I miss everyone of the great employees as well as the service and fresh food!

la
Review №34

Love the store but I live in Waynesboro so I usually shop there. But you have a fine store.

ma
Review №35

The floors are filthy. They have been for years. I know people who shop elsewhere because the place is so dirty. I do most of my shopping at other stores so well because of this.I have notified management of the filthy floors for years. They have done nothing.

Cl
Review №36

Wonderful. Staff always polite and friendly. Excellent sales and my gas points. Love shopping at this Kroger

su
Review №37

Very good prices. Just make sure you have a krogers card. I bought a $40 ham for $17. With my card.

Ma
Review №38

Kroger is my favorite grocery store! They have the best deals, employees are always very helpful, I find what I need. Its my one stop store!!!

Ja
Review №39

Have them steam yout shrimp while you wait. Super friendly. Great prices.

De
Review №40

This is one of the best places to go shopping. They akways have good prices

Jo
Review №41

Open 24 hours useful location. Interior design is dated. One employee Lisa was extremely rude to me. I spoke with store manager. I recommend reporting employees to management instead of condemning the store as a whole.

Fr
Review №42

Very clean and respectful and considerate Everytime I go n there its like they have gotten to know me by my name

Wa
Review №43

I can find things easy. The clerk are friendly and very helpful. The store is very clean. Also I just like the store and the size of the store

Li
Review №44

I wont shop anywhere else. Always find bargains. The staff is polite.

Yv
Review №45

Great place! Great prices! Friendly staff and cashiers.

Wi
Review №46

I grew up with this store so its near and dear to my heart. Theyve always had the best foods.

St
Review №47

The building could use an update but Ive found the employees mostly to be very pleasant and helpful, especially the younger staff. Kroger mails us great coupons. Im curious to see how the new Walmart Market will compete. Walmart is not known for great customer service. Im fine to continue shopping at the older Kroger if the staff there is more friendly.

un
Review №48

Grand reopening? No. 1. Figure out where the bathroom is there are two signs which are misleading. 2. Why were there Hazardous Materials near the bathroom? 3.Why were their garbage bags laying on the floor near the entrance? 4. The floors didnt look new. 5. It felt like a very dirty store. Please fix these and other things I would really appreciate it.-Fuzzball

Je
Review №49

Clean well lit and well stocked. Need I say more?

Ti
Review №50

Employees are very nice . I had a problem where items that was on sale didnt ring up as sale price associate sent me to customer service desk to have problem taking care of . the lady at customer service was really nice and made sure I got credit for everything that was on sale . and wanted me to double check to make sure everything was completly taking care of before I left Kroger on arch ave in waynesboro. amazing staff that works there.

Ta
Review №51

This kroger has the absolute best customer service of any store Ive been too. Even the pharmacy is 5 star.

Wh
Review №52

The only think great about this store are a few of the employees.

Da
Review №53

Older store, but has everything you need. Organic section is subpar. People are decent. Produce is pretty good.

Jo
Review №54

Always friendly and helpful. Meat dept and dairy. Dept also terrific.

Ba
Review №55

Busy but still got in and out fast .

Mi
Review №56

Great place buy your groceries. Friendly service

To
Review №57

Not the largest or most handsome Kroger Ive visited but, as always, great prices and good quality products.

Ra
Review №58

Its a nice clean store but comepaired to Walmart I cant afford to shop at Kroger just about everything here is priced to high

Jo
Review №59

This Kroger is dirty and produce is terrible. I stopped going here because the employees would smoke out front of the entrance. The entire store has a old musty smell. Better to drive across town to Martins or the other Kroger.

MI
Review №60

Awesome store and price and people who work there

He
Review №61

I love the Free Friday Download adds some fun to my weekly shopping trips.

Ju
Review №62

Always good service at self serve.

St
Review №63

Clean, friendly staff, good food at good prices.

Ro
Review №64

Overall this isnt a bad Kroger location but the look and feel of the inside of the store could be a little more welcoming. To me it feels crowded and confusing as soon as you walk in.

Je
Review №65

Thanks again for your help and support and your new items. Will be back soon.

Ma
Review №66

The building is definitely old, but the staff are friendly and the danishes I picked up from the bakery were good!

Ka
Review №67

The Deli gets worse by the minute, you have to wait for service, not friendly and they act like you are bothering them. I leave 2 blocks away and truly like some of the employees but managament is not working.

Zi
Review №68

Good

Br
Review №69

Great store. Friendly people. Easy checkout.

ch
Review №70

Good store, good prices and gas discounts

Ed
Review №71

This store is a full service Kroger. It is of good enough size for the city its in and is very close to downtown Waynesboro, within walking distance of Fishburn Military School. It also contains a pharmacy inside.What some of us could not figure out was why is the entrance and exit doors switched around, making you have to run through people on the way in and on the way back out...

An
Review №72

Good food lowest prices.

At
Review №73

To far into town for me to go to but other than that pretty good store.

Ro
Review №74

Kroger was nice, the staff was helpful and I was in and out quickly

Br
Review №75

Always friendly and 24 hr service.Occasionally a lil more pricey and/or dont have exactly what you may need but mostly spot on.

Ro
Review №76

Very good store, lots of sales and specials.

Gr
Review №77

Good for special items.

Mr
Review №78

Love the deals. Fast, friendly service.

Sh
Review №79

This location is a little bit more run down than other locations. The store has a dated feel and the produce is usually not as good as other grocers nearby, but the customer service is always pleasant.

Jt
Review №80

It has an adequate store. Parking lot is always dirty. Scotters available for handicapped but difficult to retrieve.

Je
Review №81

Very friendly staff and great bakery and Halloween decorations! The bathroom could have used a little cleaning

Ch
Review №82

Kroger has good deals, decent prices and very good produce, including organics.

Je
Review №83

This my store. Great all around!

La
Review №84

Close to home. Well stocked shelves with brand name and Kroger brand choices

Ce
Review №85

This is a good place to shop

B
Review №86

Good for basic shopping. Store needs some renovation.

Jo
Review №87

Reasonably priced groceries and pleasant staff.

Ro
Review №88

Clean well layed out mostly friendly employees good variety of merchdise but a little pricey

Ch
Review №89

Clean, well organized and helpful workers.

Da
Review №90

Nice clean Union grocery store

RO
Review №91

They claim that they have lower prices but untrue

Mi
Review №92

Gas pumps would not keep pumping gasTried 2 pumps they both would cut off after 1 or 2 seconds

An
Review №93

Great for late evening shopping..

Br
Review №94

My favorite place to go grocery shopping. Always smiling employees

Do
Review №95

My only real complaint is the overcrowded parking lot. With the oversized trucks and SUVs that people seem to favor now, theres quite a few blind spots, and some folks dont care if they park in only one space.

Ju
Review №96

Great groceries and great customer service!

Re
Review №97

Best Kroger in Waynesboro. Been going there for years.

Lu
Review №98

My favorite grocery chain. I can get everything I want here.

Ho
Review №99

It was good thank s

Ma
Review №100

Great place to shop .Awensome prices.

Information
74 Photos
100 Comments
4.1 Rating
  • Address:245 Arch Ave, Waynesboro, VA 22980, United States
  • Site:https://kroger.com/stores/details/029/00228?cid=loc_02900228_gmb
  • Phone:+1 540-943-3172
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Organic products:Yes
  • Passport photos:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations