I unfortunately could not ship my equipment from work because the personnel said they were not allowed to sign the declared value paperwork. It was disappointing to drive there and carry 40lb instruments around their internal maze even though no customers were present, only to be turned away. Im sure they are amazing for other more simple shipments.

Amazing store, amazing service. They bailed me out of a printing problem for a very important project. Thank you so much.

Very nice to deal with. Employees go above and beyond to help you.

Well staffed with knowledgeable individuals, good amount of supplies on site. They process transactions quickly. Note, this store is visible from Lew Dewitt Boulevard, but the entrance is in the mall.

For some inexplicable reason, my local UPS guy occasionally (very rarely, actually) delivers packages that I miss to this store, which is not particularly convenient -instead of just dropping them off at my delivery address. But the fine folks at the UPS Store on Lew Dewitt Blvd arranged to make everything all right by arranging re-delivery to the correct address the next day!Thanks folks!

I brought in a long thin uniquely shaped object to send to my brother. I had no idea how to wrap it so I let them do it for me. They were cheerful and confident, so I happily left it in their care.

I always have an amazing experience at this location. The staff is courteous and friendly. I am able to ship all my items with ease and assurance they will get to their destinations. I was shipping some personalized items and I didn’t check the labels matched the person for which the items were being shipped. I called the store and the attendant quickly got the labels changed for me with no problems. That was completely my error and she took care of it. I am thankful they were able to do that for me.

I had a large document that needed to be faxed. The amazing employees here initially said that because of the size they would have to break it up into separate taxes, but that wasnt possible for what I needed. Instead, they took the time to wait with the machine and make sure it handled the job in one go for me. This document was for medical purposes and time sensitive and very important, and they did an amazing job helping me get it where it needed to go, despite the challenges.

Customer service at its best here. I spent an hour trying to get some items shipped at the regular post office with horrible service. It took 10 minutes for the staff at this location to let me ask questions and send my items. Use them before anyone else and now I will come here for all my needs. GREAT SERVICE!!!!!!

Wow! Amazing customer service from a kind lady! I ran out of tape and had a wonky home printed return label that had to be shrunk down with the copy machine and the kindest gal took care of it for me. Her service and friendly attitude is so rare it made my day!

Stopped in to drop off a Amazon Return. So quick and convenient... The Staff was so helpful... Even taped my mailer for me.. Thanks so much.. No wonder the owner has been in business for over 30 years....,

Great for shipping but unable to print or scan custom documents. Disappointing.

Awesome service! We received personal attention from the staff even when the store was busy.

Terrific customer service! Optional use of their doing your copies or you can do them yourself. I like the fact that the copiers are USB friendly, makes my work easy! Definitely a return customer! Thanks!!

Always cheery, makes every task easy and efficient.

I am a student, so every 3-4 mos. Im returning textbooks that I have rented for use during the semester. The staff at this location graciously accept my open boxes full of textbooks, seal them with tape, affix the shipping labels, and send them off all while keeping a smile on their face. I have many things I need to worry about but returning my textbooks isnt one. Thank you!

Best owner and staff I ever had the pleasure to do business with!Always helpful, smiling and offering assistance.THANK YOU

Always closed. Change their hours a lot. Waste of time going there.

If I could give this store 0 stars I absolutely would. They NOTORIOUSLY have wrong addresses in their system and will ship to WRONG addresses instead of what I give them. Don’t go here, don’t use this store, and if you are going to use them make sure you repeat the address to them 5 times so they might have a prayer of getting it right. Terrible store run by incompetent people.

Excellent service and attention to detail. Easy access,lots of parking.

Slow and ignored customers...

Staff are friendly and helpful. Store itself is always clean and put together.

Always have great experiences at this location!

They are the best!! never use any other carrier.

Called to ask a very complex question about shipping overseas and the gentleman who answered the phone was very patient with me and VERY helpful! Keep up the great work UPS!

Sub-par customer service on several occasions, wont recommend this location

Printing services do not allow for printing from a USB drive. The desk clerk said they could but it would take an hour. I only needed 5 sheets of paper....

Friendly, courteous, and helpful!

Always pleasant and helpful.

Fast and friendly

They are awesome. !!!!!