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Mountain Ear Hearing Associates
33 W Marshall St, Waynesville, NC 28786, United States
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Mountain Ear Hearing Associates

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Review №1

Dr. Davidson is an excellent audiologist. She is very professional, extremely knowledged, and caring. I developed complete trust in her diagnosis and treatment very quickly. I was convinced she wanted to provide the best possible personal solution for my hearing, which she has done. She also communicated very clearly everything going on with my hearing and what to expect, as well as the fitting and using my hearing aids. Office Manager Wendy is also very helpful, caring, and polite. All my appointments have been conveniently scheduled with very little wait time. All the staff there is very patient focused. Overall, I am extremely pleased with the hearing aids that Dr. Davidson and Mountain Ear Hearing Associates have provided me. Also, my wife is so happy now that I have stopped saying, What was that?

Ze
Review №2

I stopped by without an appointment to get my hearing aid checked out as I thought it wasnt working. I didnt expect any service - just that I would drop them off. I met Dr. Katie for the first time. She was wonderful! She took time to meet with me, hear me out, and she got me up and running and hopefully made some changes in my programming that will make the hearing aids more pleasant to use. Thats a tall order given that I detest them. :)

Cl
Review №3

My visit today with Mountain Ear Hearing was better than I anticipated. Dr. Ramos was very professional taking the time and care to explain every detail to me. She also has one of the best personalities that I have ever met. I would highly recommend Mountain Ear Hearing to anyone.

L
Review №4

Positive experience! Appreciative of opportunity to complete hearing test and get professional guidance by Kati Davidson, Au.D.Pleased with outcome and now having a good baseline with my hearing. See you next September 2022.

ca
Review №5

Friday, I went with my mom to her audiology appointment. Her ability to hear and fully participate in conversations had been declining for several years. She finally agreed to see someone, although still insisting she did not have a hearing loss. Her audiologist was Dr. Kristen Ramos.Dr. Ramos immediately put my mom at ease. When Dr. Ramos completed her hearing test Moms loss was substantial. She went into complete detail, explaining each test, giving examples to clarify anything we did not understand. Mom had several questions and each question was answered completely and patiently. She explained all options to my mom. Mom was able to leave her appointment with her hearing aids. Dr. Ramos gave complete instructions on the use and care of the hearing aids. My mom left feeling confident in using her hearing aids.I was extremely happy with Dr. Ramoss professionalism and her care and patience with my mom. We are so glad we chose Mountain-ear and Dr. Ramos. Thank you Dr. Ramos.Jackie Hall &Frankie Smith

Ba
Review №6

Excellent! Professional, friendly, considerate, caring, and very helpful! Leslie Gant took her time and gave me all the information I needed to make an informed decision regarding my hearing loss. I would recommend Mountain Ear to anyone looking for help with hearing loss.9/21/2021: great follow up visit today. Very professional and helpful. This is one appointment I never dread going to.

St
Review №7

I had a great visit with Doctor Ramos. She answered all my questions and then some. I would highly recommend seeing her at Mountain ear Hearing Associates.Thanks again for all your help.

Bi
Review №8

Lesli Gant is the most caring, loving, person you will ever met. Her skills are unmatched from other Audiologist we have dealt with over 30 yrs and 3 hearing impaired family members. Personal care is super important to her and as long as she will have us we will have her. Billie Jo Hewett

Ma
Review №9

Really helpful staff. I received a free hearing test as part of a promotion they were doing. My dr was very knowledgeable and helpful. Would recommend. Also, they are a small business.

Ja
Review №10

Very friendly. Very professional. Everyone on staff is dedicated to serving their clients. All of my questions were answered. I recommend this business to everyone.

Jo
Review №11

My experience was excellent. Dr. Ramos was personable, patient and answered all my questions. There was no pressure to buy a certain model or to proceed right away. Appointments were easy to make.

Em
Review №12

Dr Leslie was great and so very patient with my 88 year old mother who has dementia. She understood how to work with her and didn’t rush her. She worked with both of us together and was great about getting hearing tests done and taking care of our needs.

Ro
Review №13

My wife and I had a wonderful experience yesterday considering the fact that I have fought for many years buying hearing aids due to stories my friends have shared with me about their negative experiences. By the end of the appointment, I was convinced to make a significant investment especially after experiencing the big difference they made in my hearing ability once I was tested. I am also very impressed with the new technology that will enable me to now enjoy TV and my smart phone with my new hearing aids. The professional and thorough presentation was much appreciated, and I now look forward to a new lease on life. My wife is very excited and relieved that she will no longer have to repeat herself throughout the day. I strongly encourage those who have been thinking about purchasing hearing aids to make an appointment today with Mountain Ear Hearing Associates. You owe it to yourself, your family, and your friends.Robert Hunziker

Mi
Review №14

Excellent, caring experience. Always feel very well cared for. Would recommend anyone coming here for your hearing needs.

Ch
Review №15

Mountain ear hearing associates is a really great place. The hearing doctors are kind and considerate and great in every way. The receptionist is not so nice she is mean and sarcastic.i hope they find a new receptionist.

Ja
Review №16

Had wax in my ear from all the allergies. Dr. Ramos was great. Wendy was very nice and friendly.

Te
Review №17

Dr. Leslie Gant is absolutely the best hearing aid professional I have encountered. Her valuable time is spent on making sure that you receive and know how to use the hearing aids that you need. I have been using hearing aids for many years; therefore my experiences with other hearing professionals, both good and bad with different providers, has not come close to the care I have received from Mountain Ear Hearing Associates. Mountain Ear has a friendly and knowledgeable staff, the latest up to date equipment and products, and a passion to help hearing challenged individuals like myself. My five star rating has been earned over and over as they have helped me with my severe hearing loss. I cannot say enough to praise them properly for what they have done for me.

El
Review №18

Everyone was so professional and competent! So glad to have gotten a referral

La
Review №19

Great experience! Extensive testing and thorough explanation of my hearing situation. Looking for replacement hearing aids and these guys couldn’t have bee more helpful.

ge
Review №20

I had a problem with my hearing aids and on the same day I called they were able to give a me a replacement pair for my own While they were repaired under the warranty, very good customer service!

Bu
Review №21

I was very impressed with the expertise and professionalism shown by my audiologist today.Samantha Lackey not only repaired and updated my hearing aids, she shared valuable information she learned from her own personal experiences.Todays contact will help me provide the best care and welfare for my patients, clients and families- that has been tempered somewhat prior to my office visit- due to my hearing loss.Keep up the good work, it is sincerely appreciatedJames E. Butch Sanders, MSW

Te
Review №22

Excellent hearing professional’s and I highly recommend! 👍

Hi
Review №23

Dr. Gant checked my hearing. She explained each step and was very thorough and professional. Best of all, I don’t need hearing aids...yet!

To
Review №24

Great experience. Everything from reception to check out. Doctor was thorough and very informative about me care.

Ad
Review №25

What a fabulous experience with Dr. Gant! After numerous consultations with other audiologists over the last three years, Dr. Gant made a specific effort to address my individual hearing needs and desires. Why? Because not only is she exceptionally knowledgeable in her field, she is even more gifted at listening!In lieu of the fact that my major hearing loss is in the high frequency area, I can only assume that on previous visits to other audiologists that my hearing aids were rightfully adjusted to address that area of need. And yes, after each visit I could indeed hear sounds that I had not heard in years. But of major significance, I still could not adequately understand my lovely wife of 60 years which is, and has been, the main purpose for my obtaining and wearing hearing aids.Thank you Dr. Gant for being so competent in your field but especially for being such a good listener and addressing my specific hearing needs!John L. HessWhittier, NC

DO
Review №26

My husband and I have been going to Dr. Gillespie for many years and we’re just in there this week. Everyone that works there is extremely nice and takes good care of us. They are very COVID-19 conscious and make sure that everything is clean and all of the rules are followed

Ka
Review №27

I am so thankful to the team at Mountain-Ear! I feel welcome and comfortable the office. The location is great, tucked away IN-town so I dont have to drive for hours! Communicating with the office is EASY, which is difficult to find these days! Wendy is awesome! I get prompt responses to my calls and questions. Dr. Leslie Gant is an excellent provider, and her passion to improve the quality of life for others is apparent in her practice. Dr. Gants clinical expertise and knowledge of advances in technology made it simple for me to make choices about my hearing aid device. The device I have is tailored to fit my ears comfortably and programmed to deliver the individulized corrections that I need. I can hear what I need to hear, and less of what I dont. I can trust my perception and have more confidence in my interpretation of my own experiences! Truly, Again, I am So Thankful for Mountain-Ear!

Ca
Review №28

The test was quick and direct for a thorough evaluation. Then a hearing aid was adjusted for me to experience. It was my first time to hear clearly.

Em
Review №29

Great staff!

An
Review №30

Leslie Gant always helpful. She is very thoughtful and understanding willing to accommodate you in way. So glad Leslie Gant is back doing what she is so good at.

Ja
Review №31

A wonderful experience.

Ga
Review №32

Very professional and helpful, Leslie was very helpful and helped get my hearing aids adjusted so I can hear things I couldn’t before.I would recommend her to anyone needing help with their hearing.

Pe
Review №33

Friendly, helpful and knowledgeable.

Da
Review №34

The staff is so caring and professional!!!! They make every visit a pleasure!!

Ke
Review №35

They have been wonderful! Loving my hearing aids and the help I have received when I have had questions about my hearing aids

Ja
Review №36

Regular tune up visit with no issues and a software update. Very pleased with product quality, performance and features and Dr. Gant keeps things in tune and up to date. No wasted time. Very short wait. Courteous and understanding staff.Today - Another visit for a problem with hearing aid. Immediately gave me a loner, programmed it and sent the faulty one to manufacturer for check and repair. Worked me in immediately.

Je
Review №37

Dr. Gant is really professional and knowledgeable. They got me in for an appointment quickly and had my hearing aid in 1 week. Very impressed!!

Do
Review №38

I am a patient of Audiologist Leslie Gant and have been since 2016. She has always been thorough and patient. She is in a new business now and while I have had just one meeting with her, I am sure there will be no change.

Ra
Review №39

Very,very, pleased with my experience at Mountain Ear Hearing. Staff was super nice and Dr. LESLIE WAS VERY PROFESSIONAL. WOULD RECOMMEND this practice.

Ti
Review №40

Dr. Gant is an amazing doctor of audiology! I had an awesome appointment yesterday and I, of course, will be back! Tim Stiles

Ki
Review №41

After a terrible & frustrating experience with Mountain Audiology closing their doors and totally abandoning us after a FOUR MONTH long process, it was a wonderful experience to meet Rick Moore and have hearing aids in my husbands ears in UNDER 2 WEEKS ~ weeks, not months! Adjustments are having to be made due to feedback issues, but we are hopeful those will resolve soon. Highly recommend Mountain Ear Hearing Associates.

Ly
Review №42

My husbands original hearing aids were so helpful. Then, when those reached their limit, his new ones are life changing. With the skill of Rick Moore and the advances in technology, our quality of life is superior. Thank you so much, Rick and team. I urge anyone in need of hearing assistance, make an appointment with Mountain Ear Hearing Assoc.

Mi
Review №43

I recently purchased hearing aids at Mountain Ear. I must say, my life has totally changed for the better! I had no idea how much I had been missing! The staff is top notch! Thank you so much Mountain Ear! You have totally changed my life!

El
Review №44

I bought my hearing aids about three years ago and haven’t needed to go back since. But recently I made an appointment because one ear was t hearing well. The appointment was made quickly and in just a few days at a time that was convenient. When I arrived, I was immediately brought into the exam room where after a few simple test the technician raised the volume to my satisfaction. He explained what the next steps would be as my hearing decreased, and he gave approximate costs. He was friendly, seemingly competent and there was no pressure to buy something new.

St
Review №45

Very professional, on time. She did not try to oversell hearing aids, suggesting instead that I wait, because my hearing loss was minimal at this point.

Cl
Review №46

Quick and great service

Ja
Review №47

The audiologist is very knowledgeable, professional, and friendly. I recommend Mountain Ear without reservation.

Ma
Review №48

Rick and the staff at Mountain Ear are great! I would highly recommend this business for your hearing needs.

To
Review №49

My dad is a patient of Dr Moore and has ALWAYS been treated with respect by him and Wendy! Very HAPPY with their services!!!😃

Do
Review №50

I have been struggling for several months with a poorly fitting hearing aid and when I finally had time for an appointment I greatly relieved to find such an experienced and knowledgeable staff. I am getting an in the ear mold that will mean I wont have to worry anymore about it falling off my ear. Thank goodness.

Li
Review №51

It is so good to be back in Dr. Gant’s capable hands. She is the consummate professional! She did a thorough assessment and is sending off my hearing aids for a tune-up since they are almost out of warranty. Best of all, I’ve got a loaner pair. She reviewed the Oticon app with me and taught me things I had not known how to use. The office location at 33 Marshall St in Waynesville is so convenient and it was very clean with safety measures honored.

Ja
Review №52

Service has been exellent with little wait time. Rickhas always been very helpful with adjustments to my aides and they are working great.

Ga
Review №53

The visit was interesting and wonderful because I am able to hear 100% better! So happy!

Ch
Review №54

Treats my grandfather very well. Grateful for good care.

Li
Review №55

This office is very professional and friendly. I would not hesitate to recommend them to anyone with a hearing problem.

Bi
Review №56

Staff provided excellent service! I positively would recommend visiting this office!

El
Review №57

Wonderful! Everyone is so nice and makes you feel at home. Helps to know if I have a problem they care here!

Ha
Review №58

Very pleasant experience! I will definately go back.

Mr
Review №59

This is s great place. Steer clear of any place with the word miracle in their name. The staff at Mountain Ear is professional.

Ju
Review №60

Very knowledgable and professional. Did not try to hard sell.

ga
Review №61

Everyone that I had contact with was very professional and friendly.

Ch
Review №62

Mountain Ear Hearing Associates is the best! Great customer service!

Fr
Review №63

I would definately recommend this hearing facility.

Gw
Review №64

I was very happy with the service I received.

Tr
Review №65

Very good, friendly people!

F.
Review №66

I could not be more pleased with the service and the product

To
Review №67

Excellent service!

Information
7 Photos
67 Comments
5 Rating
  • Address:33 W Marshall St, Waynesville, NC 28786, United States
  • Site:https://mountainearhearing.com/
  • Phone:+1 828-456-6666
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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