This is my first time with Extra Space Storage, and its been an amazing experience to say the least. I obtained my unit via telephone with Brantley and it went as well as I could have expected. She was incredibly helpful and friendly. I met Monica at my local location and shes already gone above and beyond for me. My girlfriend had gone up there recently and the lock wasnt properly secured and Monica called to advise me of such. I hugely appreciate the wonderful experience Ive had with this company indeed, thank yall so very much!! Highly recommend, FIVE STARS πβββββ
I was so thankful for Monica at Extra Space Storage in Weatherford! We ended up unloading our storage unit just a couple of days after we had already paid the monthly bill, and Monica refunded us for the days we didnβt end up using but had already paid for! She was so sweet and helpful and made the entire process quick and easy! Thank you for excellent service, Monica! Keep up the great work!
Went here to check out some storage prices since Ive got a lot of extra furniture I need put away for now, and Monica was super friendly and very down to earth. She was really informative about the current promotions and even showcased a unit for me. I felt like she was really professional and had my best interests in mind and I really appreciate that! Thank you!!! π
What a wonderful experience. I was helped by Monica who helped me find the right unit for my needs. And helped me get all the supplies.This place is extremely clean inside and out.Once again Monica was professional and courteous. I highly recommend Extra Space Storage in Weatherford Texas for all your storage and supply needs. Wish I could give 10 stars they deserve it.
I was so blessed to meet Monica at Extra Space Storage. She provided first rate, customer service. She made me feel like I was at home. I would highly recommend Extra Space Storage not just because it is a first class facility, but because of Monica. Management is everything. Thank you Monica!!
Monica was Great!! She helped with the temporary storage as well as making the whole transition smooth in a very stressful move from Nevada to Texas. Both units were ready and clean when we got there to begin filling them up with all of our junk LOL.
Monica was terrific! Her hospitality reminds me of great memories growing up in a traditional family. Great company and great service.
Very sweet quick service! Nice & clean units!Also the temperature is amazing in side during this summer heat. π she super sweet during the moving process when your brain doesnβt want to think straight .
Monica consistently goes above and beyond to help us with both of our storage rooms. Any question weve ever had has been answered in a timely manner, not to mention any maintenance issues.I could not recommend this place enough.
Thank you Monica for getting us a unit so quickly for my father-in-law! It was the perfect size for what we needed. Appreciate all your help! Rhonda Harvey
Monica made my move in super easy. She is professional and polite. I had called two other storage places in town and she was the best by far!
5 stars! Super clean and Monica was extra helpful on a stressful day! Couldnt recommend this place enough.
We had to rent multiple units to store our household goods during a move, and Monica had great suggestions and made the process go so smoothly. Thank you so much for your help, Monica!
Monica took great care of me ! Fast friendly and helpful thanks for a great experience π
The facility manager, Monica has some.of the beat customer service. She is accommodating, friendly and super sweet..
Monica did a great job meeting our needs at move-in. Pleasant and informative and highly recommend
Monica was very nice and everything was excellent. Thank you.
Needed a last minute storage. Called Extra Space and Monica had me 2 storage units within 20 min. Highly recommend. Place is well kept and Monica is very knowledgeable and friendly.
I dont normally post reviews but Monica was so sweet and helpful! Always was happy to answer any questions I had! Thank you so much!
Monica was an extremely helpful person. Cheerful too!
I have been to this place two times. Each time the staff has been so nice, it reminds me of the people that I see in church.At the end of my registration, I was asked to provide a 5-star review. I will give staff a 5-STAR.The complex has good blacktop and there are multiple mouse traps around the area. The landscaping crew were there, and they were walking on the roof of the storage units blowing off debris. The units are well built with expanding foam sealing off any holes or gabs that might be there. There was no water in the unit.The units are well made with no way that a person could hop over to the next unit. Units are single wall.Electrical - The area is well lit with multiple security cameras. I was disappointment to see multiple places where electrical conduit was broken in half. When I approached the employee (nice lady) she stated that she never noticed that before (which no average person ever would).Three places where conduit connections were unsupported, broke and now you have expose wiring. Is it really a fire hazard β No. It is just not up to NEC code. It was stated that it was for the camera, but upon further review, the exposed wiring, which is now holding up the conduit, powered the security lights β 120-volt AC.I also pointed out where there was a square junction box without a cover. I was told that there was a security camera there and the camera was removed. They should have put a cover on the box upon removing the wire.There is the main entrance and the back entrance. If you take the middle lane, it will do a loop back to the front gate. On my first solo visit to my rented storage unit, I took the top lane and it led me to the rear gate. Since I was pulling an 18-foot trailer, I did not want to back up so I decided to exit the facility, turn around at an intersection, and come back through the gate. I saw two yellow poles on the outside of the gate which made me think there was a keypad there. These yellow poles are the same ones inside the facility and at the main entrance to protect the keypads from being hit by vehicles. I exited, turned around and then realized that there was no keypad to input the gate code to get back inside the premises.I called the facility and told them where I was, who I was, and what happened. Upon verifying where I was and who I was, the employee actually stepped out of the office to verify, she opened the gate β good job. It was nice to see that the employee did not just open the gate for someone that called and said, βI canβt get in.βI wish there was a sign that stated, EXIT ONLY β NO RE-ENTRYThe gates are operated by an inputting a 5-digit code. The gates have a pressure switch so that if they close onto a vehicle or trailer, it will not do damage. This is similar type of protection that you see on elevators.I was disappointed to see that the strain relief for the cable that connects to said gate pressure switch was not properly attached and secured. It is so noticeable; it should have been corrected.If you want to store you stuff here, you will be fine. Good location, and plenty of space to maneuver a trailer. The complex is completely made of concrete and metal β thus there is nothing to burn. There are multiple fire extinguishers that have been checked out by an 3rd party to be operations around the site.It should also be stated that there is a good slope to the complex to move water away from the units. The units have a βlipβ so that water can not flow into the storage units.Once again, I was asked to give a five-star review and they deserve it. If these issues that I brought up are corrected, I will modify my rating to five-star.
Monica was great to work with! Made everything very easy for me. Thank you!
Monica was great! Very easy process. Like a breeze
Monica is very kind and worked to get us a unit quickly! Nice, clean and secure storage in Weatherford.
Awesome service answered all our questions and accommodated us definitely recommend
Easy online reservation and contracting process. Received personal attention from store management for questions, was provided a map to my unit, access codes worked first time, very clean property.
Everything at Extra Space Storage was awesome! It is kept very clean and my wife and I felt very safe leaving our belongings there as the safety protocols were top notch. Monica was very pleasant and so very helpful. We would store all our belongings there again.
I rented a space today. Monica was so nice. She had everything ready in no time. Great place with great people.
Went and rented a 10x10 this morning. The rate ended up being lower than we thought and the lady helping me was awesome! I wish I could remember her name.
Manager is always friendly and very helpful.
Clean and dry storage space. Great service and friendly. Very professional.
Kay was very helpful and very professional she was kind cheerful and willing to help and answer any questions that I needed all in all it was a very good experience it was really nice to deal with someone that was professional and knowledgeable and very kind thank you very much Ill recommend extra space storage to all my friends and family theyre very clean and welcoming environment thank you sincerely Catherine Martin
Monica was so very helpful! It took less than ten minutes and we were out the door!
Monica was very professional yet had a very sweet attitude. The storage facility is very clean and impressive. I was impressed with the security measures . Monica made a seeming mistake into a brighter day.
First time ever getting a storage unit it was inexpensive and very easy to get. The service was excellent
Had a wonderful experience here and will be coming back! All the ladies are friendly, provide fast and efficient service, and are very helpful. Highly recommend.
Had a great experience today
Quick and easy rental, great staff. Facility is well maintained.
Monica was very helpful in selecting a unit. Great service and the facilities seem clean and well maintained.
First time having to lease a storage unit, Mrs. Monica Pagan (Store Manager) was very nice and had all the information I needed when I did have a question. I will definitely recommend this location to anyone whos in need of some storage space.
The staff and storage at Extra Space are both awesome!
I was able to rent quickly and efficiently and had a storage building that day. Kaye was friendly, knowledgeable and went out of her way to make sure I understood how everything worked.
Wonderful customer service! Monica was super helpful and the process was quick and easy. I would definitely recommend using them.
The professionalism of the staff at Extra Space is by far the best I have experienced in Parker County. They are thoughtful and helpful to ones needs rather than renting you something you do not need. I got a call to make sure I changed our my lock for security reasons and WOW!! People still do this in our society of cell phones and computers? Yes....Extra Space storage doesnβt! Thank you ladies I appreciate you!
The customer service at Extra Space Storage was above exceptional. Kay made move in easy and hassle free. Super clean facilities as compared to others in Weatherford as well. Highly recommend.
Monica was amazing, she was extremely nice and talkative, she helped us get out storage building in under ten minutes!
A very clean and well kept facility. Monica was a delight to work with during my move. Thank you for making everything so easy! I will recommend this site to everyone I know!!!
This place is amazing was able to make an appointment and get a tour of the area. Definitely recommend this storage facility!
Great storage facility! Very accommodating and flexible. Easy auto pay each month. Monica made the moving process stress free!
Recommended by a friend. Great service!
Renting a storage unit from Extra Space Storage was easy and the staff was super friendly and helpful explaining all details. Highly recommend!
Ladies up front were very kinda and helpful with my last minute move in! Clean place, reasonable price and great service!
Its the best! The lady working was the best... I loved every bit of my experience and am glad to have a reasonable priced storage unit
Monica was just exceptional in her handling of our rental this morning. Very friendly, very knowledgeable about the site, and she took the time to show us our locker to insure it met our needs, and once we signed, she also took us out to lock our storage room up. Great experience, Great Employee, very happy to be on board.
GREAT CUSTOMER SERVICE!! Prices are a little high, but worth every penny. Facility is secure, clean, and convenient. I wish all companys had the customer service skills that these ladies have. Would recommend to anyone.
Monica was great! Clean facility and easy to setup account.
Every thing went smooth. We have rented before so all our information was still in the system! Staff was very helpful!
Very nice...quick and took care of what we needed
This is a professional establishment, with a great staff. It is easy to get in and out of. Storage cost is on the high side, but worth it due to cleanliness and security. I would use their services again.
Great Place! Very quick start up! The lay out of the facility is easy to load and unload the stuff.
I rented three storage units & received excellent service and help form each employee... the Manager & Kay both were excellent to work with... the facilities were very clean & well run. I will recommend them to anyone need storage units. Thank you!
Location1774. Monica did a great job. We figured out the amount of space I needed during our visit. We found the right space that would fit. It all worked out great. Thank you Monica!
Monica was great help and very professional!! I would highly recommend anyone to go talk to her if they need extra storage space!!
Monica was very professional in assisting with our storage needs. The process was quick and easy, the location is perfect, and the storage unit was clean. Perfect, perfect
Clean, quick, and easy! Nice staff and most importantly, hassle free!
I reserved a unit online. I went to the facility the next morning and Kaye was very helpful in getting me set up with an account, showed me the unit and around the facility. Very convenient and friendly place, would recommend.
Great customer service from Monica! Super friendly and provided a awesome rate! Definitely will continue coming here!
Great experience. Friendly people! Definitely be back if I need storage again.
We have been happily renting here for months and tonight we needed to get another room. We came in right at closing and Monica kindly stayed late and checked us in. Lots of other places would have complained or made us wait but not at Extra Space. Thank You Monica for helping out.Extra space storage is well maintained with friendly helpful staff. The location is secure and I feel very safe when I am alone at my unit.
Staff is very friendly and extremely helpful. The spaces are nice, its kept very clean. We liked that it is gated and has 24 hr surveillance.
First storage unit and a great decision on that. They have good prices, clean units, and a friendly staff. Will definitely use this place from now on.
Maria the woman who help me get my storage space was very efficient and explained things fully to me. I found her to be very helpful and pleasant to deal with as well.
Professional, responsive service and a spotless well-cared for facility. Excellent staffing, security, lighting, and options. Good job!!!
Super nice lady! AMAZING customer service and the prices canβt be beat! We were moving very very quickly and she was so so so helpful!
I just wanted to let everyone know that this company has great customer service. I had a very stressful situation and needed information about the units and the area, as I was calling from another state. I spoke with Kay who was very polite and patient me. She was able to answer all my questions . In the end I didnβt need to rent anything but if I ever had to rent a unit I would definitely call them first.
Easy to set up and very secure. An overall great experience.
Kaye-Cindy was very hospitable and very helpful. I donβt ever use storage spaces, but if you need one this is the spot. Thank you ladies very much!
My mother-in-law (91) rented a 10x10 storage unit yesterday with Kayβs help. Kay was absolutely wonderful at walking us through the complete process and showing us everything. She is a company treasure and was great to work with.
5 stars isnt enough! This is the BEST facility Ive ever used! I rent frequently in many areas of town but none compare to this one for professional and courteous service and a super clean facility. Cindy is the nicest manager, always smiling and welcoming and efficient. Recommended to all!!
New clean place. Front office is professional and helpful. Nice place.
Greatest service ever! Clean. Honest. Helpful. Secure. Love theses peeps!!
Very nice + clean facility. Great customer service! Monica was great + very helpful!
Monica was soooo helpful and friendly. The process was quick, easy and the price was great!
Get service and very friendly
Very polite and helpful. Informative as well. Feel secure leaving my belongings here.
It was a pleasure working with Monica. Everything was very professional and a stress free experience.
Good experience Monicaβs the best very friendly good prices
I was very impressed with the cleanliness and the security of the facility. Kaye was very friendly and informative. Definately would recommend to my friends who asked me to check out some storage facilities for them in anticipation of moving to the area.
Thank you beet much! Very knowledgeable and sweet personnel. Even though we actually didnβt end up needing a unit I would rent there in a heartbeat, great people to deal with.
Monica was great! Very professional and a very clean facility! Would definitely recommend.
Monica Pagan was extremely helpful and knowledgeable as well as very fast and efficient!! The unit we rented was emaculant! Cant say enough about our experience at this location!!
Awesome service. Extremely friendly and informative. Will return if needed.
Iβve only been at this storage unit a month and both ladies that Iβve had the pleasure of talking with have been EXTREMLY well communicative with me. My first payment didnβt go through and they called right away before payment deadline and got the situation figured out the day of. I thought that was so wonderful because I never wouldβve realized with auto payments. Thank you ladies!
Constantly raising rates without informing anyone.
Monica was very friendly, courteous, informative and helpful. She made our visit very enjoyable.Thank you!
Monica was super helpful got me in and out addressed all my questions and got me the best deal. Storage was super clean.
Excellent place, safe and clean also friendly
This is the best place to get a storage unit!! They are so friendly and courteous! They helped me the day I moved to town and I donβt regret coming here at all. 5 out of 5!!
Awesome Customer Service and great prices for new customers.