This place deserves more than 5 stars. My experience was very pleasant. The staff is very professional, very respectful and always with a smile on their faces. I’m glad I chose this place to take my mother. The technician, Alma was very helpful and very professional with my mother. Doctor Jackie, took her time to explain everything with detail. I highly recommend this place.
High tech and high touch in perfect combinationDoctor Jackie was super smart and super niceShe actually explained things on my level and was truly concernedHighly recommended without reservation
Dr Brending, Dr Hernandez, and the staff are all great! All take time to explain the diagnostic process and plan of action moving forward. Almost always on schedule. On the rare occasion not, well worth the wait! Definitely recommend!
Dr Brending and staff where definitely 1st. Class!Examination and evaluation was outstanding.Thank you for making our visit AWESOME!Mary and Ronald White
I literally will drive 99 miles to visit Clear Lake Eye Center. From the moment i walk through the door the staff greets you with a smile. Everyone is friendly & courteous. Dr Hernandez is very thorough & explains the entire exam. She has helped me tremendously. Thank you all. You are all greatly appreciated.
Excellent service from the receptionist to the tech, doctor, and glasses expert. I am 60 yo with a lifetime of nearsightedness, astigmatism, and now bifocals. I ordered both glasses and prescription sunglasses. The staff went above and beyond to make sure what I needed and wanted was achievable. As always, Dr Brending is professional, pleasant, and exceptional in her care. Been a patient for 20 years, I’m currently living in California but visiting family here this week. Don’t want to go anywhere else. So, came from CA to TX to get glasses.
Most thorough eye exam I have ever had. Courteous staff helping every step of the way.
The team at Clear Lake Eye Center are all wonderful to work with. We have trusted them with our eye care for many years, and will continue to do so. They are helpful, courteous, and knowledgeable, and we are so thankful they take such amazing care of us!
My first time coming here. Everyone is so attentive and helpful. My daughter who was getting an eye exam and glasses, is on the autism spectrum and everyone here, especially Dr. Hernandez made my daughter feel comfortable, and less anxious. Im so grateful for all of the people that work there. I recommend this place for all your vision needs. The prices are very reasonable as well. And if you dont have insurance, they offer a low cost family insurance plan, which is very helpful. Im so glad we decided to come here.
The staff is exceptional. I’ve been coming here for 16 years and have always had a good experience. Very professional, knowledgeable, and very helpful.
I was hard pressed to find a negative review of Clear Lake Eye Center. And, after my visit today, I know why. The place feels warm and inviting, if that can be said of any type of doctor office. The receptionist greeted me with warmth and kindness. The technicians and the doctor I seen today were all very knowledgeable. They seems to have the latest technology and are current with the latest Eyewear. They explained things in terms that most any person could easily understand. They took the time to answer my questions. They didnt make me feel like I was wasting their time. I would recommend anyone to Clear Lake Eye Center. You wont be disappointed!
Top notch customer service. They go above and beyond to accommodate you. By far the best eye doctors office I have found in Texas.
It was a pleasure meeting Dr. Hernandez. She made my day very bright. She was very concerned about my vision and very knowledgeable about my vision. I hope to see her again in my next visit. I highly recommend Dr. Hernandez to all people of all ages.
Great experience. Very professional.
Very good experience visiting today. Eye doctor and all personnel greeted you with a smile, they were on time with their examinations and treatment and were very attentive to your concern. They went over with you all that occurred and encouraged any feedback to make your visit beneficial to both. Thanks for your attention to details.
Nice office and waiting area, everyone is very professional. I have been a patient of Dr Brending for over a decade. She is wonderful.
I just moved to clear lake and needed a new eye doc. Clear Lake Eye Center’s office is clean and appears to be well run. All staff I encountered were congenial and frequently sanitized which is reassuring with corona still on the loose. The tech did an excellent job of walking me through the gauntlet of fancy eye machines. Several futuristic ones I hadn’t seen before but I’m confident will keep me from going blind. Dr. Hernandez was personable and knowledgeable. 20/15 until next time.
I’ve purchased glasses here and brought in even more to have adjusted. They are incredibly nice and friendly. Michael, the manager for many years, is awesome and very patient and precise making adjustments. I highly recommend this business.
I was very pleased with the service. The staff was very pleasant! Im glad I chose them.
Clear lake eye center has been really good to us ! Their customer service is spot on. Thank you Jessica for being so nice and going out of your way to help us out.
This place is amazing! My family and I walked in and was greeted immediately. The place was super clean and they are practicing social distancing and sanitizing properly so we felt safe and comfortable. The staff were welcoming and truly made us feel like we could try on the glasses with no worries. They have you put the glasses you try on aside so that they can run them through a UV sanitizing machine. Everyone was excited to help us with anything that wee needed. We were all so amazed at the quality of care and the time taken to fully explain in great detail so that we could understand our eye health and needs. Turns out I didnt need glasses at all, just the drug store cheaters. They did not try to sell me glasses that I really didnt need. Our son also did not needs glasses as his vision only requires the lowest power they can make. They suggested we wait. Again, they did not try to make a sale just to make a sale. They actually care!!!! This is by FAR the best eye center we have ever been visited. I only wish that ALL service/healthcare business could be this good at what they do. Thank you Clear Lake Eye Center for such a great experience. We will certainly be back and tell everyone we know about your great service!
This was my first time going to an eye doctor in 10+ years! Dr. Hernandez was super professional and explained to me exactly what was going on with my vision The accommodating staff is super friendly and helpful going through all the different test they have--dont worry they are very thorough with the current stationary rules in place. Definitely going there for my future needs!
Everyone is very friendly and polite.
I absolutely love this eye center! Dr. Brending and her staff are always so helpful. I have been coming here for years and I wouldn’t go anywhere else. Thank you Clear Lake Eye Center!
15+ years and still receiving the same amazing care. Dr Brending and her staff are always wonderful and most important my prescription is always perfect.
I can’t say enough nice things about Dr. Brending and her staff regarding my checkup today. They were all very professional and personable, including Lydia, Cindi and the receptionists. Dr. Brending’s intern, David, was also very impressive and has a bright future in optometry. I’ve been a satisfied customer for many years!
The office is very clean and organized. Cleanliness activities are performed and clean areas identified during social distancing requirements due to COVID-19. We interacted with four different people during the visit and had excellent experiences with each of them. These included the optometrist technician performing initial tests, optometrist performing eye exam, glasses fitting technician, and office manager for check out and bill payment. I received a thorough explanation of the test results and recommended next steps needed to address a dry eye condition. I would highly recommend this business.
Excellent customer service. They were able to see me quickly when I realized I was out of contacts. When I arrived I was promptly greeted and seen after a short wait. The technicians and doctors are very personable and explained everything thoroughly. The facility is clean and exceeding covid policy to ensure public and staff safety. The on site optical department offers many stylish selections. I’m glad I was referred to this facility. The Flipse family will continue to use them.
My wife and I have been coming to this establishment for years and love it! The staff is friendly and Dr. Brending is top notch!
I have been going to Clear Lake Eye Center for close to 20 years. Dr. Brending is the best: thorough and extremely competent. I appreciate her staff also.
Always very thorough, efficient and not pushy at all. They have a large selection of frames. Theyre always welcoming...even though I havent had an eye exam in over 2 years. Thank yall so much!
Let me just say they have the best staff ive ever met...their work ethic and care is outstanding! I was very impressed with the technology they use for the eye exam...ive never knew how precise and how knowledgeable an eye exam could be...awesome from beginning to end! 😁
Very professional and courteous staff. Will recommend to my friends.
Competent, helpful and expedient staff.
My family and I have been coming here for 15 plus years. We all absolutely love the the doctor and everyone that works there!!! Michael is by far the best of the best!!!Hand s down best optometrist and office in Houston area!!!
Dr. Hernandez is compassionate and patient. She cares about her patients. Shes an all around great eye doctor and caring human being.
Dr. Hernandez is amazing and very knowledgeable. I highly recommend her.
I had very good experience. Thorough eye exam and excellent customer service.
Dr. Brendlings office has a very professional staff. They did an excellent job to include help with selecting glasses frames. I would recommend them to anyone.
Love Dr. Hernandez. She is very friendly and professional. She is caring and shows concern about any issues I may have.
Dr. Brending is great. Her office staff very friendly and professional.
Clear Lake Eye Center staff are professional and very friendly. They have the latest equipment for multiple eye exams. Dr. Brending has been providing excellent care for my eyes for over 20 years,
Office neat and clean. Had only 5 minute waiting period. Doctor and assistants extremely efficient.I was extremely satisfied.
Great office and amazing staff! From the friendly receptionists to the wonderful DO (Dr. Brending), her super talented intern, the skilled assistants, technicians, and opticians, everybody at Clear Lake Eye Center is extremely professional, polite, super patient, and eager to provide best care possible, answer all questions, and make the best recommendations. Wonderful selection of modern frames and brand sunglasses too! Highly recommended.
The office and team were fantastic! I felt I received an outstanding examination and the results were clearly explained to me. Plus, a wide selection of frames. I would highly recommend Clear Lake Eye Center!!!
The staff was very helpful and friendly. Dr Hernandez is very knowledgeable and down to earth (Great chairside manner 😊-- She is awesome, attentive and genuine. I highly recommend this office. I did have a slight wait but the staff made it worth my wait.😊👍
Staff is super nice and very helpful. My ofthethician went out of her way to find me a frame for my glasses that has been discontinued. Made my day.
Jacqueline S. Brending, DO and her staff are awesome. They always go above and beyond to assist their patients. They are informative and willing to assist each individual according each patient’s needs.
Everyone was very helpful. The place was super sanitized as well. I watched several employees wiping down surfaces after each patient. I saw Dr. Alma. She was smart, informative, and answered all my questions
Very friendly and Very clean. I always feel taken care of when I am there.
I have been a patient for over 20 years. Dr. Brending and staff are professionals, very caring, clean. Twice I have had concerns and right away I am asked to come in the same day. They immediately set up appointment with Specialist and explain what will probably go on during the visit. Thank You for caring!
Rude & uneducated!After getting permission by an employee to sit (without a mask) away from the only other person in the lobby until our exam, as we were about to start our paperwork, a man (followed by an employee who obviously decided it was her business to interject herself into the matter) approached us and told us we needed to put on a mask.I told him we were given permission to sit apart from the other person without a mask while waiting and we would mask when we were called back for our exam. I also stated the mandate suggests a mask to be worn WHEN you cannot social distance and we would wear the mask during the exam. He very nervously told us “this establishment requires a mask to protect others who may be immunocompromised“. I could understand if the place was crowded or small, but we were sitting on the other end of the large lobby with no one around us! He said if we were not willing to mask we could leave, so we left.We do not buy into this supposedly “smart” virus that doesn’t spread when you’re eating or drinking, or sitting at a restaurant, or are farther than 6’ 1” from another person, and in order to know if you have it you have to test! All the latest science proves masks do not prevent this virus. They took our temperature at the door and we were not coughing, no running nose, no symptoms of having any illness. It is astounding to me how many fearful sheep there are in this area! GET EDUCATED!We called another eye care center while sitting in the parking lot and they were able to see us. We were able to fill out paperwork unmasked while social distancing, and masked for our exam. They did not require our temperature to be taken. The lobby and rooms were clean and comfortable, the employees were very friendly and the doctor was thorough and professional! We found our new eye care professionals!Response to the nervous guy/manager:The one star rating is due to our extremely negative experience. After our temperatures were taken, we asked, and received permission to distance from others without a mask while waiting for our exam. We did not expect to be confronted after this was deemed “ok”. The issue is your facility is not abiding by the governor’s mandate of “IF you cannot social distant, a mask is to be worn.” Masks cause illnesses. Science and medically proven fact. The less time/instances people have the mask over their nose and mouth, the better for their health. We did not refuse to wear a mask at the beginning. Only after we were given permission by your co-worker to wait sans mask while distancing, and then were confronted by you and permission was revoked, did it become an issue. Your establishment is feeding the fear and as long as businesses keep demanding these cloth face diapers to be worn (that do not protect anyone), the powers that be will continue demanding continuous use! As I stated, your protocol is outside the governor’s suggestions. This is not a law, and you forcing healthy people to mask up when there is more than enough space to distance from others, is ridiculous! No, we will not return to this establishment, ever.
Excellent Staff. Very clean. Dr. was very nice. Had a great experience. They worked with my insurance.
Everyone on the team was very nice and knowledgeable the equipment up to date Dr. Jacqueline always explains what tests mean been in many eye clinics this one is the best
Kind & caring staff. Very professional & very thorough. Very clean office. Wouldnt go anywhere else.
This was my first experience with Clear Lake Eye Center. My daughter needed an exam and new glasses. Everyone that we met was so friendly and helpful! I am definitely looking forward to coming back.
The clinic is clean, the staff is very nice and professional and they actually have real customer service. The price for my glasses was fair and the turnaround was short, they are refreshing compared to how other companies treat customers..
Dr. Brending is a wonderful doctor. She gets my prescription the most precisely it has ever been. I will also say that Michael is a spectacular person to get your glasses fitting perfectly. He has a specialized and historical knowledge about lens materials, coatings, and mechanics of frames that ensures a superior, comfortable fit every time! I came in close to closing time and he spent time carefully considering options with me and getting my glasses to fit just right. Best customer service ever!
Dr. Brending and Gabby were great!Thank you so much!😁
Everyone there was very professional and helpful. I loved how they gave me in great detail what my options were for contacts.
GREAT staff. Happy to be at work. Great people, from the front desk all the way back. Very helpful. The staff stayed late to answer my questions and helped me select glasses until I was satisfied. I have been getting my eyes checked here for over 20 years.
Great attention and expertise.Kind skillful people.
I’ve never had better vision and I owe it to the doctors at Clear Lake Eye Center. They have a lot of technology that many providers don’t. I don’t even have to dilate my eyes and still receive more information about my eye health than I ever have before. The staff all take their time with me and answer my questions. I’ve never had a negative experience since I switched to them a few years ago. I can’t see myself going anywhere else and receiving the same quality of care.
Another great experience at CL Eye Center. Very COVID aware and technically sound staff.
Everyone is very polite and helpful. I especially enjoyed fitting my glasses and choosing new glasses with Michael. I’m excited to get my new glasses but wearing my present glasses will be more comfortable because Michael took the time to make sure they fit me correctly. Thanks to everyone.
Very knowledgeable team. They have the latest technology for various tests. Spent time answering all my questions and helped me select best choice of glasses. They are a great find. Highly recommend them.
This is honestly the best eye practice Ive ever been to. And our entire family goes there. Dr Brending is kind, patient and personable... and her office has all of the latest state-of-the-art equipment to provide superior care. And their optical department is first class. Mikel (pronounced like Michael) is incredible. He will spend HOURS with a patient, patiently helping them first the perfect pair of glasses. I cannot say enough good things about this place!
They carefully check the health of your eyes.
I have seen all 3 doctors at this office and love how personable each one is. They and the staff really care about their patients and overall well being. My dad went in for a red eye and the doctors were asking about his general health. I appreciate the doctors having him go see his PCP to check everything.
My whole family has come here for 10+ years for our vision care. The doctors and staff listen well and are always helpful. They are knowledgeable and keep current with tests and procedures. I’ve seen numerous eye doctors over the past 40 years and Clear Lake Eye Center is top notch!
I have come here various times and each time is as pleasant as the last. Both Dr. Chen and Dr. Hernandez are very nice and knowledgeable, very professional and have a variety of solutions in house for glasses or test and even procedures. I drive from downtown Houston to come here because I trust them.
I have been going to Dr. Chen for a few years now, and I absolutely love her! She always takes the time to listen, talk, and give me the best care possible! She is so sweet! The staff is wonderful! They always provide exceptional service and a friendly atmosphere! It is such a great place!
Very friendly and helpful staff. The Dr( forgot her name, but Asian descent) was very thorough, knowledgeable and thoughtful. She made me feel very comfortable that I was in good hands. I would definitely reccomend.
I came in as a new patient and brought records from my last eye doctors since i have some eye issues & moved from out of state. The staff was friendly and welcoming. Procedures and extra costs clearly explained. Worked with me on certain situations. Doctor spent extra time with me, which I appreciated as a new patient, since there were others waiting. New products introduced and explained but never felt pressured into purchasing anything. Decided to upgrade from readers to actual reading glasses. Optical center on site with a nice selection of frames and extremely helpful staff. Good choice for me on the first try of finding a really great Optometrist.
Very professional staff that was friendly & approachable.Dr. Chen was very knowledgeable and diagnosed an underlying condition that has been giving me trouble for some time now. She even helped find a pharmacy that stocks a difficult to find medication that I need.The glasses were reasonably priced and they do the prescription grinding in-house, which I always appreciate.Over all, Im very impressed with the practice. This will definelty be my new obstetrician office for the foreseeable future.
Dr. Chen and the office staff are so dedicated to ensuring my contact fit is correct and working with my insurance for less out of pocket expense. Office is clean, staff is prompt and efficient at every appointment. I love the reminders for appointments. Very efficient, highly recommend!!!
I just love 💕 the helping eyes to find me and my family great service each year. Cindy the eye tech was so wonderful finding me a great pair of eyeglasses. I love doctor Rachel Chen and staff. I have going here since childhood to Adult. Thankful for great eye center.
Doctors and staff are top notch !!!Great experience all the way around 🤠
Amazing staff, all very welcoming and helpful
I am a very detail oriented and very demanding customer. Very very rare when I am satisfied by service providers. This team of people I have found to be in a league of their own year after year.
What a great experience! I am a first time customer and they were able to squeeze me in at the last minute for an issue I was having. The entire staff was so friendly and the doctor was so thorough with my exam and explaining everything to me. The office is also very nice; not what I expected from an older office plaza exterior. I am so happy with my experience and am already scheduled to go back for my contact examination.
Amazing doctors and staff. Everyone is very knowledgeable and care about their patients. I recommend anyone looking for quality care should visit Clear Lake Eye Center.
Fantastic as Always.Clearlake Eye City Has Provided Great Eye CareFor Many Year. They provide Care as if you were the only patient there. They are very personable and make you feel Like Family. Very Satisfied Customer
I haven been going to Dr. Brending for over 20 years now and I can’t imagine trusting anyone else with my eyes. The office staff is always so kind and will always do anything they can to help. I can’t wait to bring my children for their visits, they will be the 3rd generation of our family to see her! ☺️
Everyone in the center is professional and polite. I had my checkup and purchased glasses and sunglasses. Because I paid upfront I received a good discount. I file the insurance claim myself.
Clear Lake Eye Center expanded its space earlier this year which allowed them to install new high technology testing equipment. All three members of our family went in on the same afternoon. The receptionists, testing staff, Dr. Brending, and fitting staff were excellent, as usual. Cindy and Michael spent a lot of time assuring that we would get the best lenses and frames at the best price combining insurance and discounts. Great, courteous, and friendly service.
My care under Dr. Branding and Dr. Chen is some of the best Ive experienced. I like the fact that they are always progressing to bring the lastest and best care to their customers. The staff is very helpful and have loads of patience, because I am one tuff shopper.I saw Dr. Chen today. She was so nice and took genuine interest in my eye health. Thank you, Dr Chen.
I saw Dr. Brending last year, and this year saw Dr. Chen as Dr. Brending wasnt available on the day I needed (I called last minute, so am very happy they were able to get me in on such short notice). I would recommend either doctor without hesitation. They have the most up-to-date technology (including scanners that mean you dont have to have your eyes dilated with drops), and are sure to explain everything theyre doing. The front office staff and technicians are friendly and helpful. Highly recommended.
The friendliest and most professional staffs I have encountered. Dr. Brending is very knowledgeable and super friendly. The facility has top notch equipments that makes a geek like myself enjoy coming here for yearly exam.
Always looking to help their patient and listen your concerns. Love the 2-year eyeglass warranty - never a problem to replace a frame or lens.Lastly, the attention to making the best use of my VSP funds - thank for alerting me I was eligible in the following month saved me $350
These people were very friendly and helpful . I came here looking for a new doctor and I hope to have this one for a long time.
My my experiences at Clear Lake Eye Center are always upbeat. The staff are always friendly and personable, and the office is run very efficiently so the patients arent sitting and waiting for long periods. Dr. Brending has been my eye doctor for 20+ years and has been amazing. She takes the time to explain in detail all of the various tests and what they mean, as well as what should be done to promote eye health.
Very personable staff and very informative! The only eye doctor Ive ever seen that explains what the tests are doing and what theyre looking at.
Clear Lake Eye Center is an excellent choice for your eye care. I have been going here for several years now and the doctors and staff here are always great. Today I was having quite a bit of discomfort with one of my contacts and assumed I had scratched that eye...I called them up and explained what was going on and asked what was the soonest I could get an appt? They brought me in this same day even though no open appts were available...I know that is the kind of personal care that I want and that is what keeps me coming to them. Two thumbs up!!
As always everyone was very pleasant and professional. Thanks for the great hospitality.
Friendly, helpful, expert service...after living in this area for over 20 years I found my forever eye doctor thanks to the recommendation of my sister...Dr. Chen and her staff are so thorough making sure you know all your options...cant wait for my glasses to arrive...shout out to the technician, Cindy and of course Dr. Chen...🙂
Best optometry place I have been to so far. I was beyond impressed with my time here. Every employee was very professional and helpful with my needs. Her staff is always very nice, and knowledgeable about their products.Im definitely going back!
As always, great service and very friendly people. Ive been going there since they opened at the old location. Did I mention when they schedule an appointment, thats when they see you? Couldnt be more satisfied..
Very friendly staff. I felt no pain 🙂
Very friendly staff, attentive, patient. Place looks great, well maintained. I went through all the glasses place in my area looking for a frame I like and found it here!