My husband and I walked in an hour before closing and was greeted by Gigi - she was very friendly and offered to help immediately. It took us all of 20 mins to find the perfect dining room table and with Gigiβs help the buying process took no more than 10 mins. Shes awesome, ask for her the next time you go in! π
I am not a fan of furniture shopping, but this was a painless experience outside of the Murphy bed death statistics that might be life-scarring.Furniture Lord Cooper was awesome and so helpful. He knows his sectional sofas! His cats are also cute and fluffy. Five stars for exchanging cat photos.
We came in for new couches and Curt treated us immediately. He wasnβt over bearing and gave us enough space and time to look around without feeling any pressure what so ever. He answered all of our questions and went out of his way to help. One of the best experiences weβve had at any rooms to go.
Vickie was amazing! She was very efficient and quick as well as extremely kind. She helped me get a quicker delivery date and found me my favorite products in stock! I am so happy!!
Excellent customer service from the moment we walked into the store all the way to purchasing our new couch. Sonny was very pleasant, helpful, honest and informative. He wasnβt over bearingβ which I hate! He allowed us all the time we wanted to look at the different couches, checked on us periodically and remained patient the whole time! Highly recommend him and his expertise.
We had a great experience today with Curt . Sadly the salesperson we always go to passed away. But Curt filled the shoes nicely and was very patient. Spent several hours with us and waited patiently while we pulled up pictures of our house and matched everything. We will be back to ask for him. Very happy today made the experience pleasant and stress free.
Hershi helped me on 9/23 get my sleeper couch. He was polite, friendly, and very knowledgeable. I am also appreciative how honest he was with letting me know the timing of when my furniture would arrive. The delivery was smooth, and on time. Excellent service from start to finish! Im very happy with my new leather couch!
Jessica and Brittany were the office staff members. They were absolutely amazing! They were very attentive to my needs and were very considerate in addressing my concerns.The salesman, Dan was definitely a gem! Dan does not rush you to get a sale. He listens to every detail and tries very hard to address your household essentials. He is a salesman that cares and works very passionately for the consumer!
Gigi is the best. Gave a room to look and helped with every question that we had. Went back and again Gigi helped and made it easy for us to make a change on our sofa. Gigi, thank you.
Hershi was fantastic. Very helpful! We appreciated how much time he is willing to take with a customer. Great experience.
Our experience today was fantastic specifically because of Vickie! We thought it was going to be a drawn out morning trying to find what we needed but Vickie greeted us at the door and helped us from start to finish! She was very knowledgeable, wanted to help us find what we needed and was willing to work within our budget. She was friendly and a joy to work with and got us out within the hour with everything we needed. We will be back soon and hopefully will get to work with her again!
I visited the store yesterday to purchase furniture for a new home.We were met by Vickie at the door and from that point on, everything went so smooth.She took her time to walk me through every single couch to sit on, so I could find the perfect one (and I did) she helped coordinate almost every room for meShe listened to my needs and wants and found me exactly what I was looking for.This was my 3rd stop on the furniture mission to get what I needed when I wanted it and she got it done for us.
This review is solely for Hershy! The service he process is phenomenal! He is always pleasant and knowledgeable. I donβt feel like heβs trying to sell me something and thatβs what my husband and I love and appreciate. I had to find where he transferred to because thatβs how much we appreciate his service. I will always recommend anyone to see him.
Quick and easy sofa bed shopping with Cooper! Great personality! And it will be here in time for the holidays!And Whitney at the service desk helped to seal the deal!Thanks RTG!
From the greeting we received upon entrance to the conclusion of our visit, Hershi made my wife and I feel like VIP clients. We were impressed by the selections of styles and the quality of the pieces. Being able to personally customize our selections to fit our family allowed us to furnish two rooms instead of just one. We will definitely be back when it is time to update the next room in our home!
This is my first time shopping at Rooms to go online and I thank God I was blessed to get one of the greatest customer service assistant I have ever had. Iβve worked in the public for more than 40 years so I know it can be tuft!Vickie has more patience with people than I had and Iβm definitely going to be a loyal customer of Rooms to go now! Thanks Vickie for all your great help and great suggestions on my shopping experience. Great job Vickie.
Was there yesterday and wanted to get in and out quickly...my saleswoman Vickie made that happen. She was very attentive and helpful, showed me exactly what I was looking for and a couple of other things and I made my purchases and was on my way. She certainly knows the merchandise and was so helpful..
Cooper is an awesome person he is funny and very friendly we will be back to see him for our outdoor furniture. Great experience thank you so much!!!!!
Hershi was my salesman when I visited the store. Excellent customer service and did a great job making me feel welcomed and he clearly had a vast knowledge of the products. His persona was warm and he met all the demands I requested. He spoke clearly and brought the information down to a level I could understand. 10/10 would recommend to all my friends and future visitors to the store.- Janice and Kerry
It was a great experience and I recommend Thomas Heitler if youβre looking for any furniture. The manager the best
Cooper and Margaret were awesome! They are super helpful and make the whole shopping experience easy and fun
I want to express my satisfaction on my experience with buying furniture from Rooms To Go. I had the best salesman ever! His name is Sonny Bryant. He was professional with a wonderful personality. He was very knowledgeable about everything including financing my purchase. I am not a person that deals well with pushy salesmen. That is not Sonny! He couldnβt have been more patient with me and found just what I was looking for. His expertise is outstanding and I would buy again from Rooms to Go because of him. I feel that he is an asset to your company. I hope you appreciate him as an employee of yours. I will be back in the future to buy from the best!
Firstly, Rooms to Go is the best place to shop for all furniture to get great quality for the best prices. After comparison shopping I always wind up at Rooms to Go. Secondly, my salesperson, Vickie, was truly a wonderful person and sales rep. She was great to work with in getting exactly what I needed in a quick, efficient and professional manner. Vickie went out of her way to accommodate my specific needs. She is a true asset to the company and deserves special recognition for the superb sales person she is.
If your looking for a future stand up comedic star..that knows his stuff about rooms to go furnitureβ¦go see Cooper
Dan is awesome! We bought a big sectional, and decided when we got home it was too big. So we went back the next night and completely changed our order. He spent about 3 hours with us over 2 days, and was nothing but patient. He never pressured us and was very easy to work with, even when we couldnt make up our minds! Thank you, Dan!
Extremely rude staff. One sales person pushed my girlfriend out of the way to show another family the modular couch she was sitting on. Another wreaked of cigarettes and followed us around the store despite us saying we were browsing and didnt need any assistance.
I have nothing but good things to say about Hershi. He went above and beyond to help my wife and I find what we were looking for. Great guy and made our experience there great! Definitely go to him if you need help finding anything!
If youre at the Rooms To Go in Wellington- ask for Vickie! Shes the best. So personable and knowledgeable! Great customer service. You will be happy you chose her to work with. Id give her 6 stars, if I could !
We had the opportunity to work with Pete today. He made the process extremely easy and simple. We will definitely use his service again in the future. I would highly recommend that you ask for Pete if you need anything.
Cooper was hysterically entertaining through the entire process. Great customer service
Sonny was our salesman and he was very helpful in showing us what was available and answering all the questions we had
Vickie was WONDERFUL she made it so easy so pleasant and we couldnβt be happier!!! Thank you Vickie for alllll your help!
Went there to casually look at sofas. They have a nice selection. Pete is amazing. He answered all our questions and did the measurements and helped us make our purchase. Highly recommended.
Furniture Lord Cooper was great! Helped my family and I find a great sofa and TV Console!!
Ask for Sonny, he is very helpful. He will give you the space you need to shop, yet be easily available with knowledgeable answers to your most perplexing question. He is kind and hard working. Sonny helped us significantly with some complex purchases. We are very satisfied with put purchased and expect to work with him and Rooms to Go again.
Vickie was so helpful. We had a very unique situation where we lost our couch in a move and were looking for options to replace it. Because of the configuration of our apartment our options were limited. Vickie helped us expand our options and eventually helped us to decide to go a completely different direction, but it is a decision I am very pleased with. I appreciate her thinking out side of the box to get us a great deal and an awesome couch.
I just recently purchased a sectional and Vicky made it such an enjoyable experience when in the past itβs been the opposite. She was so personable and made it a priority to make sure I was happy! Thank so much
Walked into store looking to buy a mattress. Cooper greeted us at the door and took care of us right away. Pleasant and knowledgeable, and very cordial. We need more gentlemen like him as greeters and salesman.
I visited the store this weekend to pre-shop for furniture, as my home isnβt ready. I had the pleasure of being assisted by Sonny. He was awesome! Sonny listened to my needs and offered helpful suggestions. He gave me his 100% undivided attention. Even though I didnβt make a purchase this time, I will definitely return and work with Sonny. He is knowledgeable and personable. Please ask for him should you visit this store.
The sales man Dan was very friendly and helpful. We went in thinking we were going to be in there for hours like always but We told Dan exactly what we wanted. We saw two items and then BAM sold. In and out with in 30 minutes! I highly recommend seeing Dan!
Excellent customer service and beautiful showroom! My salesman, Dan, was not pushy at all. He immediately looked on his tablet to see when the sectional would be available and get me more information. I bought a sectional and I had declined the protection plan. While the supervisor was reviewing my order, he offered the 3 year protection plan free of charge. Throwing in a perk like that goes a long way. Ive bought furniture from Rooms To Go for many years and will continue to do so.
If you come here Furniture Lord Cooper is your guy!!! Hes an amazing salesman whos honest with a great sense of humor. Thanks Cooper my home is going to look amazing because of you.
Cooper was my salesman, he is so knowledgeable and so helpful. He does his best to take care of his customers. Not only cooper was amazing but Carolin from customer service, every time I called her she is always taking care of me, and if she doesnβt have an answer she would call me back. These two made my experience great. Thank you both.
Frank was attentive and very helpful with everything. He was patient with us during our decision making and even took the time to give us different price points that accommodate our budget. I chose 4 stars because another representative who helped us didnβt seem so happy to assist us with a simple question. Other than that great experience and looking forward to buy from them again! Thanks Frank!
Our experience was great! Sonny greater us at the door but let us browse as we really were just looking. The manager Al saw us sitting on a couch that we were contemplating and he told us more details about it. I showed him the floor plan of our new home worried that it wouldnβt fit. Sonny was walking by and the 2 of them changed the sectional arrangement so we could better visualize. Well we ended up buying the couch! Thank you both for you great customer service and low pressure environment.
Gigi was fantastic. She was very knowledgeable and helpful!! We went for a Queen and left purchasing a new king as well as the queen!!
Gigi was awesome! Found our sectional we couldnt find except online. Told us it would be there in 2 days. Called us when it got there. Showed up and loved it. Top notch experience
Tom was the best! He was no pressure and very informative. Great salesperson!!! Ask for Tom if you want great care.
Vickie was amazing and quick. Listened to all my needs. She was kind and patient . She was organized and had her tablet and was able to tell me sizes and colors . She Helped me find something that met my standards and the price was very reasonable and it will be delivered next week. I would recommend her to anyone who goes to the Wellington location.
Curt was very helpful in assisting me with securing a quick turnaround delivery date for a couch. Thank you!
Gigi is absolutely Amazing! She is so knowledgeable & professional. Best weβve ever hadβ¦. Thank you GigiDave & April
We came in right before close and Hershi took excellent care of us. A time that many would have been looking to leave, he showed us around a d found us the couch we wanted, and went the extra mile with financing and delivery dates. Highly recommend him.
Curt was amazing!! Kept checking in making sure if I had any questions. Literally was in the store for 30 minutes. Got what I wanted and everything was just easy flow from there ! Thank you curt!
Gigi Maneri was so nice and attentive! She made my whole experience so easy. I would definitely look for her if you are looking to buy something. 100 points!
We were meet at the door by Curt at the Wellington FL location...a very warm and caring associate! He listened to what we were looking for (mattress and an adjustable base for an aging relative), asked questions and showed us several mattresses. He was very knowledgeable about each one. I really liked that he was so patient, engaged in conversation with us as we tried out the mattresses and was not that pushy sales associate. We are from out of town and appreciated being able to make a goodchoice with Curt as our guide. This was such a painless experiencen and we are quite happy with our purchase thanks to Curt.
Itβs a must to take the sales associate Vicki on your furniture spree...She is usually the one greeting you at the door..if your lucky..itβs was like shopping with a best friend (who just happens to know everything you need to know about the merchandise and everything you need to get it to you smoothly and efficiently) her enthusiasm is contagious..I bought more than I went for and couldnβt be happier! She was on the delivery times before I had a chance to ask...Less than 60 minutes I was out the door..(my kinda shopping with my busy schedule) another reason I donβt take the time for reviews but this experience what a MUST to take the time...My friends have been informed that there is NO where else to shop for furniture and nobody else to assist you better than Rooms to Go and Vicki! Thanks for everything...see you soon!
Very friendly stuff. Sonny Bryant our sales associate was very helpful, respectful, and knowledgeable. The store has a great variety of products.
Sonny was very helpful. He helped us with everything that we needed. He had a really great attitude on the job. He was not pushy and got us the couch that we were looking for. Excellent service would come back again. Would recommend you go to him if you need furniture.
Furniture Lord Cooper was great! Very knowledgeable and patient! Helped me get my vision for my bedroom all set! Happy happy!!
VERY HAPPY! We have been trying to find a couch for a while now. Sonny showed us around and found a couch that works perfect. Thankyou Sonny!!
My sales person Curt Mackiewicz was Patient, professional and very knowledgeable of the products that we purchased. Curt helped us put together a beautiful living room! We are super excited for our living room package that we purchase today and hope to do more business with Curt in the future
I needed new furniture for a relative who was being moved into an assisted living facility in Florida. I am located in New Jersey. Everything had to be done by phone. My salesman Ryan A of the Wellington store was beyond excellent. He knew my time sensitive issue, sent me photos of the furniture for us to approve and set up the quick delivery.Totally hassle free was was important trying to do this all by phone. Hoping to meet Ryan when I return to Florida next month.Thank you again Ryan!!
I had the pleasure of coming across Cooper when I was inquiring about furniture online through online chat. He was very helpful in answering my questions. I ended up talking to him by phone. He put together a fabulous room of furniture for me! I highly recommend him! Hes fabulous at listening to your wants/needs and at decorating and putting pieces together. Great personality too!! I will be using him for future purchases for sure!
Love Rooms to Go. Curt was extremely helpful and had such an amazing and fun person. He helped us find the perfect furniture. I definitely recommend talking to him for help.
Curt was great at helping us get exactly what we wanted.
I have to say Sonny is the best person/salesman I have come across in a long time. We originally came in and purchased a new living room set from him. And just now came back to him for our dining room set.He is warm & extremely knowledgeable in all areas. Makes sure we are getting exactly what we are wanting and will Be HONEST when something just doesnβt make sense, regardless of $$.I can tell you we will not shop with anyone else other than Sonny.
Great service with Vickie. She listened to all of our wants and directed us right to where we needed to be price wise as well in stock.
They really push you with the insurance which is basically a scam. Furniture is as youβd expect. Go during sales events but delay in arrival still 1-3 months for most products
Hersh was very quick to respond to my online chat, found what I wanted right away, made great recommendations for my needs, assisted with the online issues! Excellent service!!
Vickie is super nice & helpful! She always do her best to accommodate our requests! She is the best!
Great experience with Vickie! She really helped us find exactly what we were looking for. Definitely recommend seeing her if youβre looking for excellent customer service!
Furniture Lord Cooper was great! Britney and Jessica were really great and Cooper owes them each 1/3 of his cookie.
Vickie was amazing! She was very helpful and guided us to exactly what our family needs. With COVID and everything going on, buying a couch seemed daunting. Vickie greeted us immediately and was so attentive and friendly patient. Her upbeat personality really made us feel at ease and confident with our selection. I work in sales myself so it was extremely refreshing to just feel normal again. If youβre looking for directions and stumbl e on this review just ask for Vickie!
Sonny was a very awesome, friendly, knowledgeable guy and he took care of all our needs with great prices. Great experience
Want to give a shout out to David the manager! I recently bought a bedroom set and Iβm moving and had no idea how to take it apart and I did not have the tools to do that he talked with me he helped me he actually gave me some Allen wrenches so that I was able to do that π€ I will always come here for all of my furniture thank you so much David π€
Excellent customer service!! Chip welcomed us as soon as we stepped in the store and he got straight to work. Every item we wanted, he was quick to find it. You can tell when someone is genuine and true. His goal was to get the best items for my family not the most expensive ones. We WILL be going back to furnish our entire home with Chips help.
Vicki was great⦠quick and fast service. Very knowledgeable and professional.
Sonny was great! Very helpful. We will definitely shop there again
Cooper was great! Got what we were looking for and he has lots of jokes to keep you entertained.
Salesman Brian was awesome. Walked in not sure of what to buy. Walked out with my furniture sets and excellent customer service. Cared about what I wanted: not the sale. Which sold me.
Hershi was very helpful, friendly and courteous. We purchased the Purple mattress and hopefully we will get lots of restful sleep.... Awesome job Hershi & Thank you
I looooove coming to this Rooms To Go, everyone is super nice and helpful!Today I was assisted by Gigi who was AMAZING, accommodating and friendly!She made my visit very pleasant! Thank you Gigi!!!!
Was looking online to purchase a sofa but all I saw were 2 pieces when I just needed the 1 sofa. I chatted online with Hershi. He answered all my questions and help me in purchasing the item I wanted.Highly recommend. This is my second purchase of this couch. I have had the one I am replacing for well over 10 years.Thanks Hershi for everything.
Curt was our salesman in the Wellington store. He was helpful but not pushy, and very pleasant. We bought a couch with no hassle.
We recently purchased living room furniture from this location. We love our new furniture and the delivery process was great! We decided we needed to replace our area rug with a larger size. Upon entering the store we met Vickie. What a pleasure! She made the purchase very easy! Wonderful shopping experience!
Hershi was amazing! Spent plenty of time helping with options to make a long distance move much easier.
Curt was amazing! So helpful!
Today we went to buy a sofa and our experience we awesome, our sales representative was Vickie and she was wonderful, she helped us with everything and gave us really good recommendations!!!
Great costumer service. Gigi was amazing to work with. Great attention to what we wanted.
Vickie was great to work with. She helped us with understanding what we wanted and worked everything out.
Frank was extremely helpful! He was very patient with us, as we were all over the place about what we wanted. He also gave alternate options if the item we wanted was outside our price range or delivery date. We appreciated Frankβs efforts while we were shopping for our new home.
We had a great experience with Pete Ariaz today! He gave sage advice when picking out our new living room and family room furniture. So helpful with financing and delivery. Very knowledgeable and professional. Highly recommend Rooms To Go-Wellington. Great team!
Curt Mackiewicz was a great sales associate ~ very personable & professional. Most importantly he wasnt the least bit pushy & I appreciate that greatly. Wonderful experience!
If you ever shop ROOMS TO GO on st road 7 Wellington. Ask for Yarisa Peralta she very patient and very understand. It took a month for me to figure out what I was looking for the color and the right size to accommodate the area in my home. She escorted me around the entire store I just couldnβt find what I was looking for, Ladies you know what Iβm talking about you see it but not sure. Thanks so much Peralta your #1on my list for Room To GoβοΈβοΈβοΈβοΈβοΈ
Brian was awesome! Helped us get our couch. No fuss, no upselling, straight forward and easy process. Highly recommend :)
Sonny made the process quick and easy. Had already gone to a few other furniture stores and the experience here was definitely the best, canβt wait for it to get delivered!
Vickie was amazing during this entire process. She hit the nail on the head and found what we wanted in less that 5 min. Maybe less than 3 because we sat on one for about 2 minutes. Great personality and very down to earth. We buy from her again in the near future!
After getting a runaround for weeks from a large mattress chain I visited rooms to goβs website. Within a minute I had a very friendly, knowledgeable and helpful sales associate online named Vicky. she asked if she can call me and I agreed. She had the mattress I was looking at a great price and even arranged for next day delivery. She even went so far as to give me her personal cell number in case I needed to get in touch . If youβre in need of furniture and are in the Wellington vicinity I highly recommend calling the Wellington location and asking for Vicky, you wonβt be disappointed.
Hershi Miscovich was superb to deal with! Hershi patiently listened to my requirements and kindly showed alternatives when my original choices were not available. Iβm going back to buy another piece of furniture from hershi soon!