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Wenatchee Kia
120 S Worthen St, Wenatchee, WA 98801, United States
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Wenatchee Kia
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Al
Review №1

If I could give more than 5 stars, I would! Everyone that has assisted us at Wenatchee Kia over the last 20 years has been very helpful, from the top down. We just purchased our 6th KIA and every one one of them has come from Wenatchee Kia. We dont even live in the area, but we refuse to go anywhere else for our vehicles. They make it as easy and seamless as possible. They do all the legwork they can ahead of time for us and we always leave extremely satisfied. They live their motto that if they dont serve their customer someone else will. Thank you Dave, and all at Wenatchee Kia, we appreciate you! Wenatchee Kia customers for life!

Al
Review №2

Cant say enough good things about this dealership. Great to work with and so accommodating! They really went out of their way to make sure I was taken care of.Dave and Mark were the two gentlemen I worked with. Mark was quick to respond, answered all my questions, and even provided additional pictures to make sure i was comfortable with my out-of-state purchase.Dave went above and beyond helping me wade through the paperwork process and even called the bank for me to work out one of the issues.Great Team and Great Company!Would absolutely recommend to anyone looking for a good car buying experience.

We
Review №3

Thank you for hour help, we loved buying our new car at Wenatchee Kia! Your sales team was patient, honest and helpful. We really felt like you listened to our needs and went out of your way to help us find the perfect car. Thank you for your commitment to your customers and for providing such great feedback through the buying process. We are extremely happy with our decision! Thank you Kia Team!

Re
Review №4

Thank you to Mike and David for helping us out! I called them to get a vehicle for a friend and they were prompt and respectful. We appreciated the help! Thanks again!

Bo
Review №5

Just love my Kia Sportage I just bought. The entire transaction was smooth and seamless. Everyone that we dealt with was a pleasure. The guys were great and I personally would recommend Wenatchee Kia to anyone buying a car!!!

S
Review №6

After driving 3 hours to look at a vehicle and test drive the car and agreeing on a price, the dealership did not honor our price agreed upon. I worked with John who was great, but the manager came into the lobby to tell me that he thought we were talking about a different car that was the base model of the vehicle that we agreed upon. Both cars were priced the same and were listed on several websites with that price. So, the manager basically denied the agreement because he made a mistake. He did not honor our final agreement and to me that is poor salesmanship. If a company lists something or makes an agreement on a price they should honor the price. Basically I was told the next day that car would be listed for $2000 more like it was my fault that it was listed for the price they did. They also made it my problem when the agreed to pay for the taxes and licensing and then turned it around wanting me to pay the fees to get the car. They stated that I would have to pay taxes and licensing where ever I go. True, but we had an agreement and the customer should be right in this instance. Not happy with any part of the situation. They do not honor all deals. Avoid them at all cost.

An
Review №7

Took my car in for a service call. I showed up early and they got me in early. I was in and out in what felt like no time and they were friendly. I would definitely consider buying a car from them based on their service dept.

Ma
Review №8

Never in my life have I had such an easy experience buying a car! The Kia family at Wenatchee Kia made it painless and enjoyable. No spending hours in a sales room, no haggling over a better price, no what are they going to throw at me next. It was in one word AMAZING! I will be back to buy another car, again and again. Special thanks to Michael (Taco;) he knows the cars inside and out. Good luck in the future, you are a wonderful person. And to Randy who had everything in order, he listened and took care of my needs, you Rock sir.FYI to anyone thinking of buying a Kia, the 2015 Soul is soooo quiet and handles beautifully. Now I know why I see so many on the road.Thanks again KIA:)

Ju
Review №9

Wenatchee KIA are really great people! They are always making sure your vehicle is safe to drive after service has been done. Their customer service is really great!

Ba
Review №10

I purchased a used car from the guys at Wenatchee Kia. Great experience. They made it easy for me. Their service department has very good service and a $17.95 oil change. My mom purchased three vehicles from them already and she loves them too.

Ke
Review №11

I went car shopping with my son-in-law to buy a car for them. I have purchased several cars in my life and I have to say that I dont think Ive had a better car buying experience. Mark Anderson was our salesman and he was no pressure and very helpful. Even though it was used, they took care of the tires, fender and couple other small issues. The car was fairly priced before they did the repairs and we didnt even have to ask!

Sh
Review №12

When I decided to purchase a new car, I did lots of research and decided that I wanted a Kia Sportage. I worked with Randy Sage at Wenatchee Kia and my expectations were exceeded. The car rocks, but the professionalism and small town honesty were so refreshing after coming from a big city. I explained what I wanted and he sold me exactly that...without trying to sell me more then I needed. When I talk to someone purchasing a car, I will definitely refer them to Randy at Wenatchee Kia. The complete team was wonderful. The follow up care and reminders have been very helpful. The car was loaded with lots of features that I love, including the moon roof and sun roof, heated seats, towing package, GPS and of course all wheel drive. It handles really well on snowy roads. I always feel in complete control. Thank you at Wenatchee Kia.

pa
Review №13

I drove a 2004 Kia Optima for 13 years and just got a 2011 Kia Soul through Wenatchee Kia. They gave me a sweet deal and are great to work with. I’m very happy to do business with them and continue driving a Kia.

Ha
Review №14

5 stars all the way! They got us into the car we wanted at the price we needed in no time. Completely amazing!!

El
Review №15

I love Wenatchee Kia! Randy Sage was my salesman and he was honest and super helpful. Looking forward to being able to trade my car in with him in the future!!!! (Purchased my fiances car from him most recently!)

Ph
Review №16

Rodger was great. You got me in right away and my brake service was done in the time he said. I couldnt be happier

Cr
Review №17

Great service, with honest info about the vehicles. Bought a vehicle and very pleased with the whole experience.

Mi
Review №18

The employees at Wenatchee Kia have helped us for the lase 3 years and have gone above and beyond any other dealership that we have ever dealt with. I would gladly recommend anyone who is looking for an affordable, gas efficient vehicle to check our the crew at the Wenatchee Kia car lot before checking anywhere else.

Ro
Review №19

Woke up this morning, thinking my wife needed a car. Got the run around from Impact Auto. Went to KIA. It took a little time, but everyone was nice and friendly. Michael Vazquez, and Randy Sage are awesome. Thank you Wenatchee KIA.

Jo
Review №20

I bought a used car from Wenatchee Kia two years ago. The Hyundai Azera has been great. The staff was friendly, respectful and helpful. I would recommend that you go by and ask for Randy Sage. He sold two other friends cars and they have been very pleased, too!

Te
Review №21

Great People..they really made getting approved and purchasing our new truck so easy🌹

Ma
Review №22

Excellent service; friendly staff...always get excellent treatment from the wonderful guys in the service department. Will definitely recommend them as they go above and beyond every time.

Th
Review №23

Trevor knows his Kias and the way to set up your phone to make it work with your car and he always helps with a smile Marvs an all-around good guy I highly recommend Kia in Wenatchee for a good deal and backup support their that place to go.

Ru
Review №24

I always shop here first for vehicles. Mike staples and David Gilliver have always taken the best care of my vehicle needs. As long as they sale cars thats where and who I will buy them from.

Am
Review №25

Fast service and great lobby to hang out in while your car is in the shop.

Al
Review №26

Had a great experience at Wenatchee Kia buying my first car, from the first encounter out on the lot with Mark to signing papers with Mike. Wouldnt have wanted it any other way, thanks again!!

63
Review №27

Excellent service, seamless process. Definitely would recommend Wenatchee KIA.

Ta
Review №28

The entire staff at Wenatchee Kia went above and beyond all expectations during the purchase of my 2017 Kia Sorento. My salesman, Mark Anderson, was prepared, knowledgable, and supportive. This was the first nice car I have every purchased and he kept me calm and kept me within my expected payment. When I got in a fender bender shortly after purchasing the car, they were super supportive of the entire process, making sure to make sure that I got back into my car, or to get a replacement if needed. Dave gave me his home number and made sure to meet my car at the body shop to give his advice on the best fix. Fortunately, the car was an easy fix and I was kept safe in very dangerous road conditions. I would definitely recommend Wenatchee Kia, and I have!

AL
Review №29

I just bought a Kia Sportage last month. Mark Anderson, salesman, was very helpful and patient with me while I made my selection. He went above and beyond all my expectations. You can TRUST him.

To
Review №30

After trying to broker a deal with the owner / manager of this lot Dave (which I by no means have to do since I have the car plug also i have a perfect credit file) I was met with a puffed chest and him getting 1 inch away from my persons and face and yelling at me loudly. I would assume that is a threat of violence. Very disappointed with these folks as I am trying to PAY them. I will take my business to my family contact to get my vehicle for pennies on the dollar while I continue to watch there lot sit idle and not sell from afar. Sorry we could not do business and You were so upset today David. I was really hoping to make you some money and more importantly make a new friend today. Enjoy your local kia dealer Wenatchee ill take my business to the next guy or the next guy or the next guy or the next guy,

Sa
Review №31

My husband and I had a very positive experience with Wenatchee Kia. We especially appreciated working with the honest and helpful Secundino Cuevas! He took the time to help us find what we were looking for in our budget. Thank you, Wenatchee Kia!

Po
Review №32

Very friendly and helpful everytime we visit them to get a new vehicle.

E.
Review №33

Paid about $800 for repairs and had a 22 point safety check done yesterday. My car died today in 100+ degree weather. You clearly didnt do a thorough job. You even joked you wouldnt leave me stranded. Well, you did. Never coming back. Moreover, they kept messing with the schedule even though I wrote it down as they were telling me when to be there in my scheduler. They kept blaming me but I wrote it down twice. Avoid this place.

Ma
Review №34

These are very, very dishonest people. They sold me a car that had issues before it even left the lot. They agreed to repair it when I brought the vehicle back. When I returned, they had forgotten about the promised repairs and did not want to honor their promise. They then rudely agreed and their inept mechanics couldnt get the problems fixed. They fixed an unrelated issue and patted themselves on the back. The problems still persist and they refuse to fix them because they say they cant find them. I brought the vehicle to another mechanic that confirmed everything that I had been telling Kia. On top of that, they wont give me my warranty paperwork. I paid and extra $1000+ for a warranty that doesnt mean anything because these people are the ones that have to honor the warranty. Ive been to the dealership twice to get paperwork and both times they refused to give it to me. They also altered the carfax report they gave me so it didnt show that this was a fleet vehicle. They purchased it at an auction in Canada knowing it was a previous budget rental car and omitted that from the carfax report. When you purchase a former rental car it usually comes at a substantial discount but they sold it to me at full price knowing they were ripping me off. I never would have purchased a former rental vehicle had they not blatantly lied to me. You put my family in danger you disgusting filth. You may enjoy your experience when they are polite and trying to sell you a vehicle. As soon as you have an issue they will be rude and disregard you. These people are extremely dishonest at worst, extremely inept at best. Either way you dont want to work with people who are either stupid or dishonest, and would treat a military veteran with this amount of disregard.Update: I contacted Kia and they had the GM of this dealership contact me. He was as slimy and they come. Lied to me the entire conversation and only tried to discredit everything I said, even though I have documented proof. I contacted the state AG but theyre toothless. If you deal with these scumbags this is what you can expect. I only wish I could remember the loser GMs name so I could call him out publicly. Stereotypical dirt bag used car salesman.

No
Review №35

Yeah first car i ever bought and i was entirely exploitedno room to haggle. This fat lump of a salesman knew,as i had explained to him that it was my collage fundwe were working with, and now i get to go into debtjust to go to school.To all interested stay away unless you like to be robbedTo that Kia salesman you are a sick selfish and depravedman for what you did to me and my future.

fr
Review №36

Good service and good prices, did not try to hustle us . We bought a nice car at a fair price.

Ja
Review №37

The service people are friendly and helpful.

Ke
Review №38

Repeat business is the ultimate form of flattery. i returned to Wenatchee Kia 2 years after buying my Sedona and bought another car. The experience was just as amazing as the first time. I was approached by great staff that made the purchase seamless. From the price, to the communication, to the ease of purchase, Wenatchee Kia has once again exceeded my expectations. Thank you Wenatchee Kia for being the exception to the car dealership stereotype.This is my review from 2 years agoI just had the best experience purchasing a new Sedona. The Sedona has everything I was looking for and was priced right. The friendly sales staff at Wenatchee Kia made the process of purchasing the Sedona extremely easy. They were clear with the cost of everything and treated me as a valued customer. I dont usually write reviews, but being that I dread buying new cars so much and had such a great experience, I just had to.

Ro
Review №39

When it came time that our familys vehicle needs changed, Wenatchee KIA (Randy Sage) reassured us it could be done.......and sure enough they made it happen for us! We now are a two car family. The service department also has gone over and above my expectations.Thanks Wenatchee KIA you ROCK!

K.
Review №40

No longer in business. Same owner, no new cars. Used only and not very clean.

Ju
Review №41

I bought my 07 Dodge Nitro from Cundo at Wenatchee Kia. Randy and Cundo made it a great experience. I would recommend to anyone looking to purchase a vehicle.

Ch
Review №42

Great people! Thanks Marvin.

Ma
Review №43

My friend bought a used car from kia 6 months later it overheated. Took it to a trusted shop and they found so many different problems. The air filter saw really dirty with rat poo.ZERO STARS FOR KIA

St
Review №44

Oil change was completed as scheduled, information given as to the next maintenance needed and when its due.

B
Review №45

Good customer service

je
Review №46

Great Deals on cars

No
Review №47

Dont give them your number, they call you every day

Br
Review №48

They are Great and Efficient

Re
Review №49

My girl Jessica thank for a car for Kia and the color red

Ri
Review №50

Great service

Ma
Review №51

I went there and I ordered blower control for my Kia a week later they didnt have it, I have to show the receipt to be refunded, poor customer service.

Sh
Review №52

17.95 oil change used to drum up business and get you back in for unnecessary repairs

Wo
Review №53

Cheap oil changes

To
Review №54

Cheap Oil Changes

Information
9 Photos
54 Comments
4.1 Rating
  • Address:120 S Worthen St, Wenatchee, WA 98801, United States
  • Site:http://wenatcheekia.com/
Categories
  • Kia dealer
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–6:30PM
  • Tuesday:10AM–5PM
  • Wednesday:8:30AM–6:30PM
  • Thursday:8:30AM–6:30PM
  • Friday:8:30AM–6:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6:30PM
Payments
  • Debit cards:Yes
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