We got in so quick and my son got seen so quickly..it literally shocked me! The staff, the nurses was so great there & Dr. Toebben (easy on the eyes lol). They also were great & patient with helping us find the perfect eyeglasses.
Everyone in the office is amazing! I just recently became a patient but have had 3 encounters already and I just love how pleasant and helpful everyone is. And, it’s not just towards the patient but they show that same kindness and willingness to help towards one another. I’m very pleased with my not so easy decision to switch eye care Providers. I plan to be a long time patient of theirs and will also tell others who I know are looking for great eye care professionals. Keep doing what you’re doing Regional we appreciate the great service you are providing!!!
Wonderful staff, LOTS of frame choices and clean, professional atmosphere! The office admin was very helpful and understanding when I had issues with my insurance while I was checking in for my first visit.Teresa, the optometrist tech, talked me through all the optional tests I could do if I wanted at the time and she let me know up front how much any add ons would cost as she was aware I was paying out of pocket since my insurance wasn’t working. She was friendly and also very patient as I had to try multiple contact strengths and I’m pretty slow at taking my contacts in and out.Dr. Toebben was timely (HUGE plus for that! It’s always a bummer when you have to wait 30+ minutes for a doctor to finally get to you. Not the case here!), courteous and kind enough to explain to me what my scans showed in terms I could actually understand.I will definitely be a returning patient!
I have been coming to regional eye care for years and they are always so friendly, personable, and helpful. From the second you walk in to the time you leave they make you feel at home. I would highly recommend them to anyone. Customer service is so important and they absolutely nail it every time we come. For example today, I was looking at so many different pairs of glasses and one of the team members helped me with suggestions and honest opinions. Not sure I could have been able to choose without her help! Give them a try, they dont disappoint!
My wife and I both needed to pick out new frames and showed up at the Wentzville office with no appointment. We were greeted by Kristin and Sophia who helped us find frames that fit us correctly, looked good on us, and were stylish. Amy also joined us and shared her professional advice. Great service from very personable employees. Another nice experience at REC!
Great experience! The staff is kind and helpful. Dr. Toebben was personable and thorough with the eye exam for my daughter. Filling in the new patient forms online electronically before our appointment was convenient and eliminated the stress of completing pages of paperwork in the office prior to her visit.
Dr. Holland and the Wentzville Regional Eyecare staff were wonderful! I’ve never left an eye exam feeling so well informed! Everyone was very kind and down to earth— my husband and I are new to the area and are so grateful to have found this team!
I’ve been going to the Wentzville location for a long time. The staff is so friendly and helpful. My last visit I had Dr Samantha Holland and she is awesome she is very knowledgeable, kind, and her friendly personality puts you at ease. I highly recommend.
We love Regional Eyecare! I brought 3 kiddos in at the same time and they handled it with ease. They were kind, patient and helpful! I loved the staff and atmosphere!
First time going and the team is very welcoming. Dr Holland and Gabby was the ones who worked with me and they were both amazing. Would definitely recommend.
Well, I was running a little behind from a garbage truck, and when I arrived, Michelle looked at me, gave me a huge smile and said.. Made it! Not liking the garbage truck experience? We both had a good laugh! I walked in with less than a minute to spare! Sophia helped me get logged in efficiently and helped me with all my questions! Kristen, Dr Tobins assistant, talked me through each step of the process. Understanding my needs and having fun with the weird R2-D2 looking space robot! Go in! Have a peek! Youll see it too! Dr Tobin has always been quick, efficient, and able to get me what I need to see better! He is kind, understanding, and engages in the conversation making you feel very important when youre there!And once again, Miss Michelle! She was the one that helped me get new frames, both for regular and sunglasses. She was honest about how they looked, tried to get me into rose gold colored frames 😄😆 and laughed with me! She helped with a small complication with my insurance willingly and aggressively! And best of all... she took the time to make sure that I had the best knowledge possible when it came getting me adjusted to a new bifocal life!All in all, I really like Regional Eyecare! I would and will recommend them to anyone! Great staff! Good glasses selection! And their friendliness is 2nd to none!A very big thank you to all the staff!Happiest regards!Joel
Had my first visit today and love everyone! The whole experience was great and you can tell they love what they do! Definitely found my place!
First time here this morning and they were time efficient, amazingly friendly and professional. Loved each person I met and a very clean office 10/10
This is place is top notch! My first time here ans I loved it! The doctor was quick, friendly, informative. The girls were super helpful in helping pick out glasses that would look good ok my face and were styles I showed interest in. Definitely my new eye doctor.
My daughter felt comfortable and loved going there! She told me after we left she made friends with all the girls there we got to work with!❤️ The staff is amazing I am so glad we switched to you all!
Wonderful, extremely friendly Dr. & Staff. Every last Staff member we came into contact with was awesome. Thank you so much for making our visit so easy!
Everyone was great here, no waiting and great selection. Highly recommend.
Very professional service and great selection of glasses! I will go back again!! Dr. Mackey was wonderful!
These people (in Wentzville) are a scam and dont believe what they tell you. I paid $500, for new glasses with a warranty on the lenses but when I broke a lense and contacted Regional Eye Care they told me my warranty didnt cover my lenses and it would be $400 to replace them. So anyhow, there are many places to buy glasses so hopefully this helps you decide not to go here.There will not be a next time as Im big on first impressions and you FAILED!!! Ive reached out to some of your competitors and I found someone who will honor your warranty and replace my lenses for free. Once they found out there were 8 members of my immediate family who needed new glasses (they were planning on coming to see you, so im glad this happened when it did) they were quick to jump at an opportunity to help me. Youre loss!!! And I will continue let people know you guys are no good thru all my social media platforms.
I absolutely loved this place!! Dr. McCoy was awesome and his staff was wonderful! Will definitely be going back.
Super nice staff! Most thorough eye examIn yrs.Highly recommend Dr Toebben.
Great service! Dr. Holland was super friendly through my exam and answered all of my questions. The ladies who helped me try on a bunch of different glasses looking for the right fit were knowledgeable and helpful. And Im the end, this is the first time Ive found extra wide frames actually in stock at a local retailer. Very happy with my decision to come to REA.
We love Regional Eyecare! Dr. Toebben is thorough and easy to talk to, and Bethany is amazing!! Also, their tablet check-in is nice and convenient- Great, efficient, staff and service- highly recommend!!
The facility staff made me and my kiddos feel very welcome. I felt the optometrist really took the time in finding the right prescription for my 7 year old. I just wish they had more options in kids frames. Overall satisfied with the friendly staff.
This place was AMAZING! I brought my almost 2 year old, who is normally very very shy, and they all we’re so wonderful he opened up right away and even took a walk around the office with the nurse! He had so much fun he didn’t even know he was at a doctors office.
This was our first visit and my wife and I were very impressed at the professionalism of everyone.
First time client, Dr Toebben and his staff were great to work with. We switched form another Dr that we were not happy with and we are glad that we did.
The whole office staff and atmosphere are pleasant helpful and enjoyed the visit
My daughter & I have been seeing Dr. Toebben in the Wentzville office for years. At my most recent visit, Gabby at the Wentzville office was very patient and helpful in assisting me choose our glasses and order contacts. After second guessing my selection, she let me come back in and go through the whole try-on process again and changed my order. All requests were handled as expected. No complaints here. We are satisfied customers.
Every step of the way, Id give them 5 stars! Excellent customer service, knowledgeable staff, nice selection of frames, affordable. I gave them a try because of the 5 star reviews and they did not disappoint!
Hands down, BEST optical experience weve ever had. Every single employee goes above and beyond to listen, help, and provide a positive experience. Kind, friendly, down to earth, and they make how much they care obvious. Wont go anywhere else.
Loved going here! Great customer service! They went above and beyond to help obtain my prescription from another doctor and to find the glasses just for me! Very patient, kind, and customer-focused!
Very impressed with the technology they use and everyone was super friendly
Everyone here is really nice. I also appreciated how efficient the staff is. I barely had to wait and my appointment was quick and easy. I Highly recommend Regional Eyecare.
Friendly, courteous staff, very helpful when selecting new glasses
I have been seeing Dr. Tobben for a couple years now and I am satisfied with the experiences Ive had. They have a great selection of frames to choose from and they help me make sure I get the perfect ones each time!
I have been going to the O’Fallon (Winghaven) Regional Eyecare Center for several years and am very pleased with all of my encounters with Dr. Mackey, whether routine or when having a problem. The entire staff is professional and kind. The facility is well set up to support safe visits even during Covid. They get you in quickly when experiencing a problem and their up-to-date equipment provides them with the best details to support good ocular health and better vision. Thank you!
Fantastic professional service, caring staff all of whom were very helpful. Glasses were ready in only one week!
While I have not spoken to anyone yet, the owner addressed my concerns. I spoke to my daughter and her husband and they believe they will simply go to another office. Since my daughter and husband live in lake Saint Louis, perhaps the ofallon branch will be able to assist us. Hopefully the manager gets a stern talking to.
Very friendly and informative service. Prompt and thorough. Meets high quality in serving.
Very nice and personable workers. Quick and easy to schedule.
The staff and Dr. Toebben are always so helpful, nice and friendly. It makes for a good experience.
New in town having to find all new providers! I made an appointment with Regional Eyecare, I was warmly welcomed at the door, the entire staff Theresa and Gabby and Doctor Toebben were so friendly and professional! I found my vision professionals on my first try!
My experience at Regional Eyecare was a very pleasant experience. Staff was friendly and efficient. Testing was painless. Dr. Toebben was knowledgeable. I will return next year for my annual examination.
The staff was so friendly. We felt comfortable from the moment we walked in the door. They were awesome with my son, and had great follow up too.
Called had no problem getting in so that they could remove something stuck in my eye. Everyone was very nice and helpful
All covid 19 precautions were followed to ensure safety at the Wentzville location.
Very good experience. Got right in. Quick and friendly.
Everyone there was extremely friendly. I took my 3 year old who was referred by her pediatrician due to astigmatism in her eyes. Every single person we met there, including the doctor, was extremely kind and helpful. My little one is still working on her numbers and letters. They were very patient and nice about trying other ways to test her. I walked out of there thinking “I can’t wait to review them, they went above and beyond.”
I developed an eye infection over the weekend. I called as soon as they opened on Monday morning & they were able to get me in that afternoon. So thankful!
Regional Eyecare is simply amazing. I would give them 10 stars.The Doctors are very thorough, polite and professional.The staff is extremely courteous, knowledgeable and patient.Regional Eyecare has provided eyecare for myself and my family for over 13 years. I look forward to many more.
Excellent eye Dr! I have been going there for many years and am very pleased. Excellent service and they always know what is going on!
The group of people that work their are so kind and very thorough in doing each of their jobs.Dr. Tobin made me feel very comfortable in explaining my cataract and what needed to be done to correct my vision.The equipment they have to check your vision is truly state of the art.
My family and I have been using this facility for our eye care needs for over 10 years. Everyone has been very attentive and personable. The frame selections are nice too. You will be very happy with their services.
Very efficient and friendly. Our contacts and glasses came in very fast as well. We highly recommend going here for eye care needs!
They are very friendly, & proper Safety Rules! I had a very pleasant visit.
Dr Younger is WONDERFUL. The office staff is friendly, fun, cares about their clients and the whole experience was just great. Thanks so much!
You know how you make an appointment, youre there on time and you wait? I had an 11am appointment, at 11am the exam started. Not a fan of people messing with my eyes but everything was relaxed and went smoothly. Top notch experience.
Staff very friendly and professional. They are always playing Christian music which I love . Very easy to get appointment. Very pleased with the service.
I have a 5 year old and they were so good with her. This was her first eye appointment. The entire staff and doctor were great and adjusted the visit to her needs. I also had an appointment and the glasses fitting went very well and the staff helped me pick out a great pair of frames that I would not have tried on myself.
Very fast and friendly service. Nice and clean and professional all around. Had a great first experience and highly recommend Regional Eye care to anyone who is looking for great service.
Very warm, friendly, and knowledgeable staff! The level of customer service was exceedingly kind. Would highly recommend them to anyone!
Dr, Tobin always gives a very thorough eye exam. The staff is always friendly and helpful. They have an excellent stock of eyeglasses with quality coatings available. They always adjust my glasses if I bend them when I stop by. They have very good equipment relating to eye exams-and I always feel that they are always on top of keeping my visual acuity it tip top condition. I feel it is in by best interest to get an annual eye exam at Regional Eyecare Wentzville. This year I even paid for the optional pictures of my eyes by a machine that sees my eyes so clearly that iteven has the capability to catch health issues unrelated to your eyes.
People were friendly, attentive, and efficient. Hassle free eye care at its best. A definite quality operation. Will use again when glasses are required to be replaced.
First visit yesterday and it was great. The staff was professional and also welcoming. I highly recommend Regional Eye Care
The associates were very helpful. They did not pressure me into over--spending and they took the time to make sure I found a good fit. Thanks!
Always friendly staff and timeliness of doctor. Treated well and with care. I recommend Regional Eyecare.
Great clean office. Very polite and caring with a very comfortable atmosphere. My doctor is well educated, listens and is able to answer all of my questions and concerns in a understanding and compassionate manner.
I have been a patient here for several years and Regional always does a great job taking care of me and my vision. Great turnaround time for my glasses as well.
Friendliest and most helpful staff ever! I have been going to Regional for the last fours years, love everything about this place!
Awesome eye doc. Staff is very friendly and helpful, at both the Wentzville & OFallon locations. Wouldnt trust anyone else with my eyes.
Wonderful experience. Doctors and staff are all friendly and very professional. Highly recommend
Treated my daughter very respectfully and kindly. Shes 17, and doesnt always get treated so kindly, they were AWESOME!!
Every doctor, tech, assistant, and office worker is kind, thorough, and pleasant. The care we receive is excellent! It is always a pleasure to go to their office. Been to both Winghaven and Wentzville and it is the same way both places. Plus, love the music they play!
Dr. Toebben at the Wentzville location is awesome - very thorough, patient and kind. I tend to be a perfectionist with lots of questions (especially about cataract surgery), and he carefully addressed all my many concerns. I also have seen excellent doctors at the Winghaven location on short notice due to a sports injury. The staff at both locations are wonderful. Ive contacted them often during the past year, and theyve been amazing.
Went in with an unusual Eye Experience and team was very understanding and worked to a very Good conclusion. They took lots of time to explain what happened and the best option for me going forward.
Everyone is so friendly and helpful. Look forward to having future visits as a family. Thanks so much!
Friendly, always willing to answer questions and give you individual attention.
We have been patients of Dr. Wickhams for years. He is better than the average eye doctor out there. They have always served us well with excellent care and advice. The staff at both Wentzville and Lake St. Louis have always been pleasant and helpful.
Great experience as a new patient. Short wait time. Friendly staff. Dr. was very nice and answered all questions.
I took my non verbal mentally handicap daughter to see Dr. Toebben for an eye examine, I was so nervous because she can be difficult to work with but the Dr. and Nurse that worked with her did a fantastic job explaining everything and getting my daughter to do what they needed to tell us she needed glasses, we would have not known how poor her vision was without them !
Great eyedoctor. Prices are good and they were very quick getting my contacts to me.
Easy to schedule appointments, the office is clean and the staff is efficient and friendly.
Ive been going to Regional Eyecare for several years now and they have always provided excellent care and service. If you are looking for a quality doctor and professional, caring staff, Id highly recommend you give Regional Eyecare a call today.
Very professional and on time appointments, we had 3 family members get their eyes checked and the doctor and staff were very accommodating.
I was very pleased with Dr. Tobin and the staff at Regional Eyecare. This was my first visit and was pleased.
Very thorough, super nice. Best eye doctors I have ever been to.
Very fast, friendly, and professional
The staff is always pleasant and helpful. Great selection of frames and knowledgeable staff.
Great office they are very friendly always take great of my family!
We love the people and service in this office. They are very helpful with insurance and make this a simple process.
Highly recommend Regional Eyecare. Friendly, knowledgeable and I felt like they listened to what I had to say.
Everyone is very friendly and are extremely helpful when picking out glasses.
Great doctor and staff! They do care and are very helpful!
Bought my glasses and contacts from them and they were always happy and friendly..
The staff at the Wentzville location are super nice and they take good care of you!
Always friendly and professional. Love this group!!!
The best staff and doctors in the industry, always trusting them to take care of me & my family, the staff is the best.
We are always satisfied with our experiences at Regional Eyecare, Wentzville and Winghaven. All staff is friendly, patient and knowledgeable. And the office is always very clean.
They always get you in and out quickly and have a friendly staff