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Quality Door & Hardware Inc.
780 Railroad Ave, West Babylon, NY 11704, United States
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Quality Door & Hardware Inc.
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La
Review №1

Jeff is Awesome, he is detail oriented and provides great service. He is always responsive to my queries. I would recommend Quality Door & Hardware for your speciality Commercial Door Hardware.

Jo
Review №2

Great turnaround on responses. Excellent customer service! JD Jr is the best.

Ch
Review №3

I needed a specialty piece of door hardware on short notice for a project and they were able to find it for me in stock and get it shipped out quickly enough to meet my deadline. Thanks for the quick turnaround time.

Sc
Review №4

Great service! They had the specialty door hardware that I needed and got it delivered quickly to keep the project on-time.

Ch
Review №5

Jeff is super helpful and knowledgeable in hardware. Shipment comes in a timely manner if not sooner.

Ha
Review №6

Great customer services, very reliable, keep tracking the order even after they already ship the order out to make sure their clients receive the order in time. Products arrive as expected and carefully packed.

Da
Review №7

Ordered next day air....CAME THE NEXT DAY !!! Alos the call to confrim everything ... OUTSTANDING to work with. THANKS

Ri
Review №8

Your salesman went over and beyond to help us get the order right!. It was the first time we have used you guys but when we need an Arm-A-Dor we will be using you guys. Thanks for the great customer service

Ch
Review №9

Great customer service! Looking forward to working with them again on our next project.

Ja
Review №10

Received my order much sooner than expected. When I failed to print the receipt and needed it a couple weeks later, I had an email response in under 5 mins with it. Quick polite service, would definitely use again

Ra
Review №11

Quality service and quality products, what more can you ask for? The staff at Quality Door & Hardware don’t stop there. I had to order several doors and hardware for my building, Jeff made sure every detail was covered. I appreciate the thoroughness and from start to finish they were a pleasure to deal with. I look forward to giving them more business in the future.

Bo
Review №12

GREAT CUSTOMER SERVICE. EXCELLENT HELP FINDING WHAT WE NEED AND FOLLOWING UP ON OUR ORDER. DEFINATELY WILL PURCHASE FROM THEM AGAIN. THANKS EDGAR FOR ALL YOUR EFFORTS.

Ge
Review №13

Jeff was a pleasure to work with on the needs for Yale Locksets for a recent project. They had great pricing and the delivery time was faster than expected and not to forget the packaging was excellent. Great JOB!!!

Ni
Review №14

Fantastic service!The original weatherstripping we ordered from a vendor wasnt working with our doors so a few Google searches for an alternative landed me on Qualitys website. This was a critical item for us since we were supposed to be closing out the following day. The salesman, Jeff Jr., had the item in stock but couldnt guarantee that the product would get to us by the next day or the following because of weather and COVID. We placed the order anyway because they were the only ones with the product in stock and could get it to us the quickest.Just shy of 24 hours later and the weatherstripping we ordered arrived on our doorstop! We were able to meet our deadline and wrap up the project.They saved our project and the team is thrilled with their effort.You wont regret working with them :)

Ma
Review №15

Crown Construction has had nothing less than outstanding customer service over the past few years with Quality Door and Hardware! Knowledge of commercial and specialty hardware is the reason why we continue to do business. Every order and shipment is on time and 100% correct. We sought out a new supplier after experiencing dissatisfaction with local vendors in Seattle......our long distance relationship has been an awesome experience! Thanks again Jeff and Quality Door Team.....Happy Holidays!

Qu
Review №16

Jeff at QualityDoor is awesome. He helped me understand exactly what I needed, but the best part is even after we purchased the equipment we could reach out for support. We will always shop here.

Da
Review №17

Always a pleasure working with Jeff and his team. They are responsive, prompt, and very professional. Highly recommend.

Ri
Review №18

Knowledgeable, Responsive and fast shipping. I recommend Quality Door & Hardware Inc. for the great experience I have with them!

Mi
Review №19

Jeff has been amazing in helping me find exactly what I need. Pricing is amazing, and since I found this company-- Quality Door & Hardware Inc. has been my one stop shop for all my hardware needs in our venue.

Jo
Review №20

Great, fast and reliable service!

Lu
Review №21

Their customer service was on point and very easy to get ahold of!The hardware came on time and top of the line. Highly recommended!

Ch
Review №22

We have worked with QDH on several projects and have always had a great experience. They are always responsive to inquiries and keep us up to date on deliveries. Any problems with product are quickly resolved.

Be
Review №23

Excellent customer service and fast processing times, only up to couple of days turnaround for the package to be shipped to the customer. They stock a lot of custom finish hardware that are usually a very long lead time from any Canadian suppliers.

Re
Review №24

The workers at Quality Door & Hardware Inc. are professionals that do a great job. They are always on top of things and provide excellent value for your money.

Ro
Review №25

Quality Door & Hardware is a great company with great customer service! Especially Jeff Dinardo! He was very professional and saved one of my orders. Very thankful!

tr
Review №26

Delivery is always on time :)Customer Service is awesome! The members who work at quality door and hardware are AWESOME! Easy to find parts.

jo
Review №27

It’s really a fast service, I was taking care of, answering all my question, I have no complaints at all, the company name says it all QUALITY.

Fe
Review №28

Quality service, quality people, fast delivery. I highly recommend!

J
Review №29

Jeff @ quality door & Hardware is always incredibly helpful, products are top notch and guaranteed to meet all standards.

Br
Review №30

The best selection and the fastest delivery. Cant thank the Quality Door Team enough!

Ed
Review №31

Customer service like no other. Salesman was very helpful pointed me in the right direction when I supplied the wrong part number. To my surprise they stocked what I ordered shipped same day and received within a couple days. I highly recommend Quality Door & Hardware will definitely come back for next project.

Mi
Review №32

Very Easy, and thorough in helping us find the correct product for job.

St
Review №33

I called and spoke with a sales rep, who was very helpful and took his time to help make sure the part I needed was what I was ordering. The shipment came in the time frame I was given, item was expected. Smooth and Easy transaction, I plan on using them again in the future.

Ro
Review №34

Excellent service and great attitude!. It is a pleasure to work with these folks!

Fa
Review №35

Amazing quality ! And great customer service . Beyond happy with This product highly recommended .

St
Review №36

Go to place for prison hinges highly recommended fast delivery.

Jo
Review №37

Amazing customer service!thank you for your assistance today!

Da
Review №38

We work with Ralph and Jeff tremendously and would highly recommend them to any company looking for any hardware.

gl
Review №39

Thank you John for your expertise knowledge and service, perfect in every way, you definitely know your hardware!! Thanks to your friendly staff. I will recommend you highly!! Many blessings, Thanks again🤗

bi
Review №40

Great service, awesome people will def buy from again

Se
Review №41

Excelent support,Quick servicealways good experiences

Ja
Review №42

I was interested in buying a threshold for my door. The cost is about $55, but then there is a $25 add on fee for purchasing less than $75 worth of goods combined with a $16 shipping fee. I called and spoke with Jeff about seeing if he could waive one of these fees--why pay $95 for something that costs $55 and he was rude and said, No, no. I wouldve been happy with an explanation, at least. Lost my business. I found another supplier and paid only $51. This business is not only rude but a rip-off. In response, to the owners response 1. he NEVER told me he doesnt ship to residential addresses 2. if he would have, I would have had our contractor or architect call. The owner is not being truthful.

Da
Review №43

Best place to get heavy duty hinges

Mi
Review №44

Terrible experience. Ordered the wrong product and blamed me. Going back to hl flake if I need anything. Very unprofessional. 1 star because I couldnt leave 0. The response below is incorrect due to the fact that the only reason the lever was a special order item was its obscure finish which was clearly described multiple times over the phone, not sure why the email was screwed up. Everybody stocks the 26d finish so if thats what I needed I would not have placed the order

Ja
Review №45

Great Customer Service ! Very Professional

Je
Review №46

Great customer service, will buy again for future purchases.

Lo
Review №47

Great experience and customer service!

Jo
Review №48

If a zero star rating was possible this would be the company that gets it...... completely unprofessional, arrogant group, from the owner down through the ranks. I would highly recommend that if you are reading this review that run to any other door & hardware supplier.

Ka
Review №49

Called with an admittedly far fetched question, but I have never had a business say Oh, please. and hang up on me like they did.

Il
Review №50

Product was delivered as promised, on time,

Je
Review №51

Great Service ! Highly recommend !

Je
Review №52

Great Service!!! Awesome to deal with

Ar
Review №53

Impressive

Jo
Review №54

Very helpful. They noticed a possible mistake in my hardware order and called me to verify the details of the hardware i ordered to make sure it was exactly what i was going to need. Very rare to find attention to detail when ordering building materials online.

Ru
Review №55

THE SERVICE IS PERFECT !!!

Information
73 Photos
55 Comments
4 Rating
  • Address:780 Railroad Ave, West Babylon, NY 11704, United States
  • Site:http://qualitydoor.com/
  • Phone:+1 800-992-3667
Categories
  • Door supplier
  • Door manufacturer
  • Door shop
  • Industrial equipment supplier
  • Door warehouse
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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