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Pro Gym Supply
37 Edison Ave, West Babylon, NY 11704, United States
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Pro Gym Supply
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Review β„–1

Not surprised at all these five star reviews. I actually walked in there a few weeks ago to look for a punching bag. While speaking with Christine (she is great) I mentioned that I would love to put some sort of equipment in my basement but my ceilings were not to high. She immediately went to get a tape measure and we started to measure all the potential machines. Once we found one that would work I went home to confirm the measurements and we made a deal.Unfortunately the day it was being delivered I was not able to be home and there were some issues fitting it into my basement. So I did not delay anyone else’s delivery I had them load it back in the truck and take it away so we could come up with a better game plan.Christine immediately called me, we went over a few other measurements in my house and said she would have her crew take the whole machine apart and try again. As I am typing this review the delivery guys literally just left and now I am about to enjoy my new home gym! πŸ’ͺ🏼 Thank you Christine and Pro Gym Supply for all your help with this transaction. We’ll be doing more business 😎

Et
Review β„–2

I purchased a used commercial elliptical from Pro Gym Supply and couldnt be happier with my decision. I dealt with Christine who was friendly, helpful and got me the machine I wanted, delivered and installed at a fair price.The elliptical was clean, oiled and working 100% as soon as plugged in.I will be buying more equipment from them when I get my next machine.

AC
Review β„–3

I strongly recommend Pro Gym Supply for Sales and Service of pro and home gym equipment. I purchased a Freemotion elliptical direct from the vendor and Pro Gym Supply provided delivery and Installation. Their team arrived within the promised delivery window, we’re dressed in proper branded attire, we’re professional and prompt with the installation.I appreciate their entire teams efforts! They’re great to work with!

De
Review β„–4

I called looking for a very specific weightlifting bar and Christine W. is who assisted me. Let me tell you...she is an excellent representative!! The company is so blessed to have her. They unfortunately did not have what I was looking for in stock, but she went above and beyond to assist me in every way possible! 5 stars for sure. She was so personable, professional and helpful!

Ch
Review β„–5

Highly recommended. Fair price. No nonsense at all. Everything handled in a thoroughly professional manner. Delivery of new treadmill on time and exactly as promised. Installers were EXCEPTIONAL. They were extremely careful and respectful, and able to navigate very tight corners and stairway down to the basement with no damage. Before unloading, they walked through to see what needed to be done (essentially disassemble entire machine) in advance. Couldnt be more pleased.

Jo
Review β„–6

I had a great experience at Pro Gym Supply. I was able to purchase a new Precor stationary bike. I did not think this was possible before because of tight supply. Christine helped me select the most suitable bike for me.The delivery staff are also careful and professional.

Jo
Review β„–7

Fantastic service. Accommodating time slots. Honest. Thank you so much for your help.

Vi
Review β„–8

This company goes above and beyond to make their customers happy. They are wonderful. So much better than the last company I used on the north shore of Long Island. Great staff!

Mi
Review β„–9

My wife and I purchased a used commercial grade recumbent bike from Pro Gym. Pro Gym delivered everything they promised us and more. Every step of the process was easy and extremely professional. The product we received was in better condition than when it was new. Pro Gym even upgraded our console to the newer version at no cost.

Da
Review β„–10

I bought an used Cybex 770C upright exercise bike from Pro Gym Supply. I shopped around a good bit and found Pro Gym to offer a very competitive product. Christine at Pro Gym was extremely knowledgeable about exercise bike options and was generous in answering my questions and helping me sort through options. I would not hesitate to recommend Pro Gym to others looking for exercise equipment and I myself will make it my first stop if pursuing additional purchases for my home gym.

St
Review β„–11

Amazing service, friendly people and affordable price. Whats not to like!

R
Review β„–12

We visited Pro Gym Supply to find a piece of gym equipment we could use in our home to substitute for a gym membership. Christine Wright was super helpful in showing us all our options. She did not pressure us in any way. After many months, we followed up with Christine and she provided us a list of options that would work for our budget and needs. We secured an option that works really well for us. We priced it against other stores offerings and other stores cannot beat Pro Gym Supply. The delivery and set up went really well. Christine is also a very friendly and accommodating person and she responds quickly to emails/phone calls. I recommend Pro Gym Supply and I recommend Christine Wright!

Ch
Review β„–13

I’ve bought almost half of my machines and all my plates from Pro-gym supply. Tons of new equipment coming in constantly, very fair pricing and great people to work with. Anyone looking for equipment for a home gym or commercial space I’d definitely recommend Pro-gym supply.

Je
Review β„–14

So disappointed ordering was a breeze...of course. Machine arrived late from the promised 72 hr. They don’t tell you that you have to figure out how to get the machine in your house. My 3000 machine is damaged, Steve made everything sound like a dream 5 year warranty! Yay! But good luck getting quality service purchased some time late February it is now may still no one has come to check the machine. I texted Brie to get status no reply...Oh no refunds buyer beware!! The credit card company they use to finance on the other hand are very helpful so far.

Ca
Review β„–15

They are FANTASTIC!Christine Wright has been the associate that has helped me with ALL of my equipment requests / helped me build an INCREDIBLE Gym... Over the past couple of months she has helped me with designing the gym, providing the equipment at a GREAT price, and having her install team get the products in place... I cant say enough good things about their team!

Te
Review β„–16

Great Source of Quality Equipment! We were looking for high quality equipment for a fitness center at a new multifamily property our company had just completed, and Christine and that staff put together the perfect package and was very professional and timely through the whole transaction. Our residents love the new facility!

Er
Review β„–17

I highly recommend pro gym . Christine is a gem to do business with. She really cares about her customers and its obvious that herself and the rest of the staff enjoy what they do . If your looking to up your fitness / health regimen please stop in and check this place out. You wont be disappointed.

De
Review β„–18

Great customer service explain every part of the product and are able to work together to get you the gym piece you want.

Da
Review β„–19

I purchased some jelly bell weights from Pro Gym early August 2020. Christine is beyond helpful and super pleasant to deal with. I highly recommend Pro Gym supply!!! Pro Gym Supply is like β€œeye candy” to us gym junkies!!!! 5 stars and 2 thumbs up. Great sales staff and high quality great condition gym weights/supply

PH
Review β„–20

A great friend of mine referred me to Pro Gym Supply after I ran into a numerous amount of problems with a different (well known treadmill company) for nearly four months. I see why this company has a 5 star rating and I would HIGHLY recommend them to anyone in the market for a treadmill. My experience with them from start to finish was amazing. I ordered a remanufactured treadmill that arrived in 5 weeks and proud to report that the machine arrived in great shape and I have had no issues with my morning workouts. If youre on the fence about this company or comparing options, do yourself a favor and stop what youre doing and move forward with Pro Gym Supply!

Ge
Review β„–21

It was a pleasure working with Christine Wright from Pro Gym Supply since we started crafting our Personal Training studio in downtown Syosset. She was extremely knowledgeable and helpful every step of the way!! We highly recommend them for any and all fitness equipment needs.George & GG2 Training

Jo
Review β„–22

Terrific Service, Price and quality of equipment ! Extremely Happy.

Si
Review β„–23

Pro Gym Supply did an excellent job installing new gym equipment for me. Despite bad weather, their technicians arrived on time and set about working efficiently. They were polite and clearly knew their stuff. Ill definitely use them again for all my gym needs.

Ri
Review β„–24

We here at Islandwide Physical Therapy & Chiropractic want to thank Christine and Pro Gym Supply for their professional and prompt service. Unlike other companies we have used, Christine was always available to answer any questions we had regarding our equipment. Our equipment was delivered as promised on time & professionally installed by their delivery team. We appreciate you Chris!!πŸ’ͺ🏻

Ch
Review β„–25

Very professional and clean. Amit was extremely knowledgeable highly recommend.

Ch
Review β„–26

My sales representative Christine was attentive and made sure I was able to purchase a great spin bike. She worked with her production colleagues to insure my bike was delivered in a great condition. I am going on day 5 of spinning and have enjoyed each workout. She is a true professional. Joanne Graziano

A
Review β„–27

Just got a Cybex ArcTrainer delivered! They delivered on New Years Eve. They took their time with bringing the machine inside the house. They had to take the doors off the hinges, and were very careful not to scuff up the floors or walls! Very Professional delivery team! Would recommend this company!

Ri
Review β„–28

Bought a Precor treadmill from Christine and couldn’t be happier. The price, quality of the machine, delivery were all fantastic. If you are looking for commercial grade equipment, this is the place to go.

Gr
Review β„–29

I would recommend this company to everyone. Christine in sales is knowledgeable, personable and not too pushy. Their equipment is fairly priced and delivery prompt. Alex, an owner, personally delivered the equipment to my home and subsequently came by twice in a week to ensure my happiness. Machine needed a minor adjustment and Alex came to do it. Fantastic customer service.

St
Review β„–30

Christine did a great job of assuaging our concerns about buying refurbished equipment, and the entire buying experience couldnt have been better. We got our Precor elliptical faster than promised, and it looks and works as if brand new! So glad we chose to go with Pro Gym Supply!

Ba
Review β„–31

I purchased a abductor/adductor from P.J. which I love. Great piece of equipment. P.J. was a pleasure to do business with. I highly recommend buying equipment from this company.

Ro
Review β„–32

Amazing people. Drove in from Southampton and didn’t know I had to make an appointment but christine was more than happy to make time for me. Help me find what I needed and get me on my way home. Literally in and out in less than 15 minutes and really great prices on weights!

Ma
Review β„–33

I recently bought a treadmill for my home from Pro Gym. Everything went flawlessly from start to finish. Christine Wright is absolutely the best! She went above and beyond to find the perfect treadmill for me. Her knowledge and customer service are exceptional. The delivery guys were great and removed my old treadmill seamlessly. The remanufactured treadmill that I bought looks and feels brand new. I highly recommend Pro Gym!

Th
Review β„–34

What an incredible service! We would not hesitate to refer Pro Gym supply for all your equipment needs. We specifically want to thank Christine for her patience and dedication. She took her time with us to make sure we got right equipment with competitive pricing. And her follow through was superb and we are very happy with everything we received.

Jo
Review β„–35

I own a small gym with $250K + worth of new equipment that I bought 7 years ago. I wish I knew about Pro Gym Supply 7 years ago because I should of bought all my equipment from them. I was hesitant in buying used because of all the negative talk I’ve heard from sales representatives of new equipment. I was looking for 1 certain piece without any luck and one day I clicked on something on my computer and the next day I received a call from Christine Wright. When I told her I couldn’t afford a brand new Life Fitness MJ4 and couldn’t find a used one anywhere, she went above and beyond to get me what I wanted. She was very knowledgeable with a super personality and acted like she was my partner in my business. Can’t say enough positive things about her throughout the whole process from wiring the money to the delivery, which she made me measure every corner to make sure the pieces would get in my door without problems. My delivery went smooth and timely in which Andrew was pleasant, professional, and considerate. Members in my gym can’t believe the pieces I bought are used. I am very happy with the quality of everything, not a mark on the frames and all works smoothly. Any piece I buy going forward here or the possibly of another gym will be bought with Pro Gym Supply.John FrancisWorkouts 24/7

Ro
Review β„–36

Theses guys were amazing. They relocated a huge home gym for me. They were prompt, so professional, and highly knowledgeable about the unit. My crew was Nat, Chris, and David. I wouldn’t use anyone else.

Jo
Review β„–37

Blake and Turner installed our new Precor elliptical and were really knowledgeable and helpful. Installation was a a 10 and the guys were the best!!!

Ph
Review β„–38

I had a spectacular experience with Pro Gym. Christine was extremely helpful, accommodating, available, and responsive. I wanted a quality, used gym treadmill with a low deck on it. Within days (three days?), she made one available to me. I had a hundred questions, and she fielded each like a pro. The arranged delivery was professional, timely, and fast. The deliverers even dismantled part of it to fit it through my door. Miscalculation on my part, which left me unable on my own to move it to my basement, had me reaching out to Christine again. Once more, she arranged to have movers come and get it down my stairs, into place, and rebuilt. While purchase and both moves cost money, each was fair. Pro Gym Supply is HIGHLY recommended.

Sa
Review β„–39

Pro Gym Supply is amazing!! I am a small gym owner in a small town struggling to make ends meet and Christina at Pro Gym Supply saved my business! I needed to upgrade and replace a lot of equipment and got quotes from many other suppliers and was sinking into dispair! Decided to Google one last time for a company that could help on my tiny budget and found Pro Gym Supply! I received FIVE pieces of excellent quality, commercial grade equipment for LESS than all the other companies quoted me for 2 pieces of used equipment! One item I purchased was new and the other 4 were refurbished and I was blown away by their quality when they arrived. Christina stayed in constant contact with me and worked tirelessly to get me the maximum equipment for my small budget! So very pleased! As an added bonus the driver that deliverred my equipment went above and beyond to help during the delivery. This company cares about your business! Thank you, Pro Gym Supply and Christina!!Salisbury Fitness CenterSalisbury, Missouri

Ni
Review β„–40

Simply the best- Professional, fast, willing to do anything to make sure it is done right and customer is happy. They moved thousands of pounds of equipment and 40+machines to our new fitness center. They had it installed and in perfect working condition in less the two business days! Blake, Turner, Craig, and Dave will be my first call if anything comes up in the future! 5 out of 5!

Mi
Review β„–41

The whole team were professional and efficient. I thought they gave us a very fair price for our used machines, compared to others, and the products we purchased were really well done, everything looks brand new. We had a bit of an issue with our building regarding delivery and their team worked with us to help push it through and make sure we got everything done. Highly recommend them for any gym equipment purchase/trade in.

ca
Review β„–42

My wife recently purchased an elliptical from Christine Wright at pro gym supply. she was insightful and great to work with. the equipment was in great working order and exceeded our expectations. We want to thank everyone who had a hand in our purchase. Pro Gym Supply has been wonderful to work with.THANK YOUSILVERBACK GYM and FITNESS CENTER

Ni
Review β„–43

I was looking for some 45 pound plates and called Pro Gym Supply. Christine Wright was the sales person that I talk to. Even though it wasn’t a big sale, just a few 45 pound plates she was accommodating and very eager to help. I was coming up from Syracuse on a Saturday, which was her day off but she came into work anyway to meet me and make sure everything went well. I was running late, which intern would make her late for her appointment but she rescheduled her appointment and waited for me with no issue. She never made me feel like I was a nuisance or a pain, (which I was)! When I got there she ended up showing me around the whole facility and explained toΒ me what exactly they do with all the equipment when it comes in and when they ship it out. It was pretty impressive!Β After she showed me around and I loaded the plates into my truck she took me back into the office and gave me detailed directions on how to best get home, while driving with the trailer on the back of a truck. Driving through New York City can be tricky and expensive if you take your truck and trailer on the wrong roadway, which I didn’t know. She also gave me bottled water and sent me on my way.Β I own my own business and I know what it’s like to give good service and I can tell you Christine from Pro Gym Supply went above and beyond in every way! I would not only recommend Pro Gym Supply but would recommend reaching out to Christine Wright if you need anything for your home or commercialΒ gym!

St
Review β„–44

Jose and Christine were awesome. We inquired into two pieces of equipment. We got a great deal on both items with excellent service. We also got a tour of the facility and all of the equipment with no pressure to purchase anything.Simply awesome.Steven and Jamie Ross

Jo
Review β„–45

While browsing the company’s website, I found an option to chat with someone via WhatsApp, and I was quickly connected with Christine. I stopped in a few days later and she set me up with exactly what I wanted - about 360 lb. of used, rubber coated Olympic weights (45s, 25s, 10s and 5s) and a barbell for my home gym. And she gave me the best price I’d found anywhere - better than Amazon as well as various gym supply stores in the area. I will definitely be back as I expand my home gym. Thank you Christine!

Ja
Review β„–46

Pro Gym Supply did a great job on the equipment we bought from them, everything looked very sleek. Christine Wright was amazing to work with. She was very good about communicating with me on the progress of our equipment and always got back to me anytime I called or text. She also helped me with equipment layout for our gym and was great about listening to me and really understood how I wanted things to flow.

Ka
Review β„–47

Great deals. I bought equipments for my Physical therapy clinic and Christine was my sales rep- she is awesome. They work with you in pricing, delivery and installation. Delivery is prompt and very professional. Definitely will recommend them 100% :)

Ko
Review β„–48

Christine Wright is a rock star. Her assistance and guidance are unparalleled. The time she spent going over all of my gyms needs and the level of knowledge and expertise is truly invaluable. The only reason I am giving 5 stars is because 6 is not an option!!!

Ch
Review β„–49

Excellent customer service and outstanding equipment. Straightforward about prices and guarantees. We will never purchase our gym equipment from anyone else. Very highly recommend!

Al
Review β„–50

The staff at Pro Gym Supply is phenomenal and their customer service is impeccable. I worked with them to revamp our office gym and they were great at working within our budget, and their delivery team was amazing. I would definitely work with them anytime!

Ka
Review β„–51

Pro Gym Supply is excellent for gym equipment. I just received my Keiser M3i. It’s like brand new. Christine was wonderful to work with, very responsive and genuinely interested in ensuring a positive purchase experience. I highly recommend them if you are in the market for exercise equipment.

TH
Review β„–52

I dont typically leave online reviews. But Christine and the staff at Pro Gym Supply have earned it. Her knowledge, expertise and outstanding service is commended. Im very happy with the machine she recommended. The staff at Pro Gym Supply did an incredible job cleaning and servicing the machine prior to delivery; it looks and functions like a brand new machine. I highly recommend Pro Gym Supply to anyone in the market for quality exercise equipment.

Bo
Review β„–53

From beginning to end the service was great. The equipment was just installed and I could not be happier nor could I recommend ProGym enough. If there were more stars available I would award them.

To
Review β„–54

Christine at Pro Gym Supply was Off the Charts GOOD...Period! Her down to earth approach and attention to seeking to help me was something that is rarely matched. If Christine is even a small representation of this company then this is truly an AMAZING Company! So Impressed with Christine and her ability to serve, lead and be extremely knowledgeable in the Fitness and Strength Industry. Thank You So Much Pro Gym Supply and a BIG Thank You to Christine. 100% Champion!

Ja
Review β„–55

Was buying a gym and found Pro Gym Supply to purchase equipment. Extremely pleased with their service and especially with their SUPERSTAR Christine Wright. She went above and beyond with her professionalism from picking out equipment to delivery. Truly an outstanding experience because of her and highly recommend Pro Gym Supply for any fitness equipment needs hands down.

Ri
Review β„–56

I purchased an elliptical for personal use. I worked with Christine and we were able to find a good machine for my home. There were a lot of things that Christine brought up that I hadn’t considered such as floor material, ceiling height, and door width (to make sure the machine will fit). With her help I was able to find a machine in my budget. Delivery was within the promised time window and was installed within a few hours. I highly recommend Pro Gym Supply for anyone considering used gym equipment.

ta
Review β„–57

I recently purchased a spinning bike and I give Christine 5 stars ⭐️⭐️⭐️⭐️⭐️ She is very knowledgeable and was very quick to give me any information I needed. I definitely recommend any one who’s interested in any gym equipment go to Pro gym supply !!!!

Ti
Review β„–58

I am so pleased with my purchase but even more amazed with the customer service! Every person at ProGym Supply was friendly and extremely patient as this was my first online purchase of equipment. My step Mill worlds great and I’m already considering making another purchase for my home gym. I would recommend them to anyone looking to make a purchase!

Ra
Review β„–59

They have a mountain Of all kinds of equipment available. The best deals are there and Christine makes it fun, informative and a breeze!We will be back!!!David and Rasa

Bo
Review β„–60

Pro gym SUPPLY is the best place to get Equipment in NY. Christine does a great job analyzing your space and finding the right equipment for you. She knows every make and style so to say she thorough is an understatement. It made spending 10s of thousands of dollars a lot less stressful and really kept me focused on what I needed and not so much the price. I could not have done what Ive done with my space without her and pro gym supply. I will also add when the delivery came Mikhail and his guys were professional, on time and put a floor plan together that seemed to flow seamlessly. If youre looking to build a gym of any size PRO GYM SUPPLY without question the best.

Ri
Review β„–61

I was originally looking for new commercial quality equipment for my home that would give me the same workout as I would receive at an actual gym. I checked out a few different options and they were all extremely pricey at other places. I then searched online and found Pro gym Supply so I decided to see what they have available. I called to get some info and spoke to Christine who was extremely helpful from the beginning. I went in to meet with her and she showed me everything that I had on my own personal list. There were many options. She worked with me to find exactly what I needed and they were able to have it ready and shipped to me within days. The delivery was flawless and the equipment looked amazing. It was extremely cost-effective and I couldnt be happier with their helpfulness, pricing, and all around professionalism. After delivery, Christine followed up to make sure that I was 100% satisfied with everything. I would definitely recommend giving them a call if you are looking for top notch equipment at a fraction of the price, as well as amazing customer service.

Mi
Review β„–62

I cant say enough about this company and the customer service you WILL receive from Christine Wright. The equipment received looks brand new, and the quality of work is outstanding. Highly recommend Pro Gym Supply for any gym equipment.

Di
Review β„–63

Excellent service from the company in regards to prices, products and above all customer service. I dealt with christine, who ensured that I received a first class service in regards to my account. I look forward to using this company on a regular basis in the future even though Im from the united kingdom.

Di
Review β„–64

As a small business owner I was nervous to place an order of 11 indoor cycling bikes over the phone without actually getting to see them. However, Christine really put my mind at ease. She was very knowledgeable and even help me save some money by helping me pick bikes that were more budget friendly and ended up being exactly what I was looking for. The whole process was so easy.... from ordering to delivery!!

Sa
Review β„–65

This company is top notch! I have always wanted an arc trainer for the house but thought it would be too expensive and complicated. Pro Gym Supply has great prices and made the entire process easy and enjoyable. Christine did an excellent job assessing the space, making arrangements and following up! They were super fast with the delivery and set-up as well. I ordered it on Monday and it was here Wednesday of the same week. I would definately recommend them!

Ke
Review β„–66

Excellent communication. Professional delivery. Delivered sooner than expected. Product exactly as described. Give Christine Wright the chance to find the wRight piece(s) of gym equipment for you 😁😁Totally satisfied Meat Head! πŸ˜‚

Ma
Review β„–67

The used equipment i purchased was in mint condition and shipped right away. Everybody was very nice on the phone and let me know when my gym equipment was picked up by the trucking company. Excelent deal!!

Mi
Review β„–68

We recently purchased a spin bike from Pro Gym Supply and must say the experience and equipment are top notch. The sales rep, Christine, was professional and extremely knowledgeable. Moreover, she was very helpful in assisting my wife pick the right bike. In fact, everyone at Pro Gym Supply went out of their way for us.Not to be overlooked, the bike looked and performed as if it was brand new when delivered. I highly recommend Pro GYM Supply. I will certainly purchase equipment from them again.

Mi
Review β„–69

My experience with Pro Gym Supply was amazing! Christine made the process effortless on my part. From my first phone call to inquire right through the delivery, everything was made simple. Christine is super knowledgeable and I did have a lot of questions and she was able to answer all of them. I love my machine! I purchased an Arc Trainer and I was not able to find one anywhere else for a reasonable price. Go see Christine!!

Su
Review β„–70

Excellent customer service and product knowledge. They meant what they said and did what they promised - refreshing! Will definitely use as my source for equipment needs again. Christine was the best !

Sh
Review β„–71

The workers were reliable, fast and polite. The company did their job nice and early; I highly recommend the company to anyone needing assistance with their gym supplies! Thank you Gym Pro- you guys really earn your name.

Da
Review β„–72

Christine Wright was fantastic! She listened to me and provided many photos so I could choose the equipment that was right for me. Christine, on numerous occasions, followed up and kept me updated on the entire process. The whole experience was smooth and professional. I feel I received a great product at a great price. Thank you Christine and Pro Gym Supply!

mo
Review β„–73

Purchased a full squat cage and a 2 hammer strength machines from them. went flawlessly and had them in hand 2 weeks later despite having been shipped across the country. excellent service. very helpful and competent. would happily buy from them again.

Ge
Review β„–74

I just bought my spin bike and had an excellent experience working with Christine. She was knowledgeable, non pushy and honest.I knew the exact bike I wanted and was looking for a used, refurbished or a demo version to save some money. I’ve called at least 15 exercise equipment stores and Craigslist vendors and many of them were very pushy and/or sketchy. They were not upfront on the condition of their bikes and were β€œvague” on their refurbishing process.Pro Gym Supply is a legitimate vendor for new, used, refurbished or demo equipment. Christine gave me a tour of the facility and walked me through their workshop where they refurbish the equipment - they even have their own in-house spray booth.I highly recommend Pro Gym and working with Christine.__________________This is an updated review.I had another great experience with Pro Gym. A month after I purchased my bike, it developed a squeaky noise. I emailed Christine and she responded immediately. I was surprised the next day, Alex, the President of Pro Gym reached out to me directly. It turned out to be a simple fix/adjustment.I’m very appreciative of Pro Gym prompt and professional customer service.

So
Review β„–75

From day 1, Wayne, was very attentive and prompt with my equipment requirements. I actually carried out my research in great length, before purchasing my commercial grade equipment from Pro Gym Supply. I definitely had my doubts, not because I was dealing with this particular company, but just in general, due to some terrible experiences with companies who never put their customers first. Wayne, was definitely very patient and understanding in the time which I took to inquire about this piece of equipment, to thinking about my decision and finally ordering. His customer service skills are truly exceptional, he did not treat me just like another customer who is seen only as a quick sale to the company.One thing Wayne always said to me when I started to communicate with Pro Gym Supply was that he was working with a very reputable company who have and will always do the right thing by their customers. Again, I was skeptical about this and let him know of this! He has so much confidence in working with Pro Gym Supply, however he did prove this to me. I understand that not every transaction is going to be a clean transaction, there are so many variables involved, needless to say that my transaction was one of them, however, Pro Gym Supply, did do the right thing, not just at the end, but from the beginning of the process, as time showed me. They truly took care of me as their customer. They came to a very fair and honorable resolution for me and I truly do not see myself dealing with any other company or person for future equipment sales. I am extremely satisfied and content with my experience with Pro Gym Supply.Wayne, I can’t thank you enough for being there for me through the whole process, even when we had issues which needed to be resolved, you could have easily said that certain areas where not your problem or department, you were right there, making phone calls, getting updates and giving me constant follow ups on progress, whether via text, email or phone, no matter what time of day. Your customer service is beyond outstanding, I told you this before and I will say it again, yes, Pro Gym Supply has proved to be a very reputable and customer driven company, but they are also extremely lucky to have someone like you as part of their team. You truly are an asset and will be to any company. Thank you for everything and I look forward to many future purchases with you and Pro Gym Supply.

Sh
Review β„–76

Christine made finishing out my gym so easy and exciting!! She kept me up to date on every step from procurement, refurbishing and shipping of my Cybex Squat Press and my Life Fitness Signature Smith Machine!!All done so much faster than I ever expected!!!Highly recommend Pro Gym Supply and Christine Wright for any gym equipment needs!!!

Jo
Review β„–77

These guys are great. Easy to work with, professional, flexible. Our move was a tough one, difficult logistics. They got the job done and did not disrupt our club operations or members. Total Pros.

Ry
Review β„–78

I noticed on their website that there is a whole link dedicated to rentals. When I drove up to the place of business today they informed me that they do not offer rentals and that website was wrong. I wish they would take their down as it is false advertisement.

Er
Review β„–79

Christine was/is awesome. We had an outstanding experience with her and Pro Gym. Highly responsive, always ready for a question, went truly above and beyond. This is the place to go for gym equipment - for the price and the experience.

Pe
Review β„–80

I received my Procor elliptical machine today and I want to thank Christine Wright for her excellent help with this purchase. Christine was always available to answer any and all questions and was very pleasant to deal with. I highly recommend Ms Wright in the event you require any gym equipment.Regards, Peter

Bo
Review β„–81

I purchased a Cybex for my wife (and, lets face, it, for me, too) for delivery to my home in southern Virginia. The entire experience was really very pleasant. Christine Wright was a true pleasure to work with. I was looking for a specific model, re-manufactured, and she worked for weeks trying to find me the right model. It was so helpful to not have to re-explain everything every time I spoke with or emailed her. Christine is the best! The unit was shipped very carefully and delivered to my house - no damage, no issues, and the thing looks brand new. I assure you - you cannot go wrong working with Pro Gym Supply and Christine Wright. Id give them six stars if I could!

Vi
Review β„–82

This company’s is by FAR the best ever when it comes to purchasing gym equipment! Christine Wright was the absolute perfect sales woman ever and it was a joy and a pleasure working with her! She was very knowledgeable on the inventory and extremely helpful with what to ask other companies and what to be aware of. She answered every question I had and was there the entire way from production to shipping to the end. I appreciate her and this company so much for all of the help I received. My stairmaster is absolutely amazing!!! I’m SO happy! Such quality and care with every step! πŸ˜ƒ

Ch
Review β„–83

So convenient right here on the island, prices are unbeatable and service was outstanding. Christine was an absolute delight to work with very prompt on responses just overall a great experience purchasing from them. The equipment when I picked it up looked and felt brand new.

wi
Review β„–84

My experience from Pro gym supply was amazing. No hassel. And amazing prices. I am a new gym owner. And I will never go anywhere else to buy equipment. Christine in sales who helped me, was so kind and went out of her way to Help me/make sure I got everything I needed at a price I could afford. Thank you pro gym supply for helping me start my business venture off right !-Willingness Fitness

Ch
Review β„–85

Before heading to Pro Gym Fitness supply I had a phone conversation with Christine. Very nice and knowledgeable woman. Helped me pick a treadmill based on what she felt I needed. Didn’t focus on selling the most expensive or anything in terms of money but based on what she felt best suited our facility. I was very appreciative of her help and most of all she’s very patient. She explains everything to the tea. I suggest anyone that needs fitness equipment to come to her.

Sa
Review β„–86

Awesome workout bike! It was recommended by a friend and I recommend it to anyone. And for the price you cant go wrong. Its simple and sturdy which can be both good and bad because Im petite. I absolutely love my purchase. I was going to buy the NXT new but after pricing a few places I decided to buy it used from Pro Gym Supply. They did a great job with the finishing, delivery was fast and they even placed it for me. Thank God! The chain needed to be replaced after a few weeks but their customer service was understanding and worked with my schedule. I would definitely recommend buying from Pro Gym Supply.

Gr
Review β„–87

Christine with Pro gym supply was great to work with. She provided valuable feedback which directed us towards getting the right machine for our budget. She walked me through the ordering and shipping process and got back to any call or question usually within an hour.Thanks again Christine! Exceptional caring and customer service is an art that is fading, but you are fantastic with both!The cybex arc trainer is built like a tank and is very smooth. Great workout!

An
Review β„–88

My Life Cycle Bike is fantastic! Christine at ProGym spent quite a bit of time with me helping to select the best equipment for my needs. She was very knowledgeable about the great selection of equipment and I cant wait to go back for my next purchase! The installers were prompt, professional and knowledgeable as well.

Ch
Review β„–89

I ordered a Precor AMT machine. It was affordable. I had it shipped and received it in 1 week! I highly recommend this company. They were courteous and friendly. When I needed customer service, they were very attentive and helped me resolve my problems quickly. I am so glad I ordered this machine from them and I will recommend them.

fa
Review β„–90

Great guys and made sure all was ok after setup!

No
Review β„–91

I’d like to thank everyone at Pro Gym Supply for such a great buying experience. I was lucky to find an elliptical Life Fitness model that was already wrapped and ready to go. I have to especially thank the technicians and helpers for the care and efficiency that they took with the installation.

Ka
Review β„–92

Great customer service!! Quickly resolved some issues with some treadmills we purchased (problem was not a result of Pro Gym Supply). Equipment is always great quality! Top notch company!! Highly recommend them!!

Le
Review β„–93

Turner and Connor did an excellent job installing my treadmill

Pa
Review β„–94

Wayne Fader was a fantastic rep who always answered my emails the same day and usually within a couple hour window. The company did not have the first item I was interested in (to be fair it was a clearance special item that had been sold earlier that day), but offered a comparable item in the price range I was looking at...the model was newer than the one I requested. The shipping was fantastic, product arrived in perfect condition and ready to use immediately. Even though it was a refurbished elliptical, it looked brand new and everything worked perfectly. Thank you Pro Gym Supply for offering a quality product at a very reasonable price!

Ar
Review β„–95

I reached out to Pro Gym Supply after I was unable to purchase a hard to find item from my original vendor ( Pro Gym Supply would have been my first choice but I didnt know of them until after the fact). I worked with Christine. She was super helpful. Ive found that being a new gym owner is quite stressful especially when sourcing equipment. Christine and the team definitely made it easy. I look forward to working them again.

Em
Review β„–96

Very helpful and quick to respond with any questions I had. Even helped me find a service technician in my area that could come to my house and fix my bike! Excellent service.

sa
Review β„–97

Great place to get gym equipment. I have to say the staff is very knowledgeable and Incredibly efficient. It was a very pleasant experience

Am
Review β„–98

Alex the owner was great. We sold all of our gym equipment and needed it out of our space fast. Alex and his crew of guys came up to Albany over night and carefully moved all the pieces in a matter of hours.I would highly recommend doing business with them.

An
Review β„–99

We had a great experience working with Christine.She made it easy to buy a Cybex Arc, and we did it without issues. We were doubtful about buying on-line, so Christine took pictures of the warehouse and production, to put our minds at ease. We even received it faster than was expected.The delivery trucking company they chose, YRC alsodid a perfect job.All in all it was fantastic, and would highly recommend this company!

An
Review β„–100

I came to Know about Pro Gym Supply through internet. I dealt with their sales representative Ms. Christine Wright. The company is very professional and kept to their words. i finalized the deal only by phone, emails and wattsapp. The delivery was on time the documentation was perfect. The equipment i got was exactly the way it was explained to me. Even though i bought used equipment, but it was in excellent condition. I would not hesitate to recommend this company to any of my friends or customers.

Information
75 Photos
100 Comments
5 Rating
  • Address:37 Edison Ave, West Babylon, NY 11704, United States
  • Site:https://progymsupply.com/
  • Phone:+1 800-504-6068
Categories
  • Exercise equipment store
  • Fitness equipment wholesaler
  • Sporting goods store
  • Sports equipment rental service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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