CJ and the staff at Fuel Powersports made buying our brand new and hard to find Polaris Sportsman easy. The whole process went smooth from start to finish. I recommend dealing with CJ, he was honest and up front about all pricing and he was very knowledgeable about all machines, including optional accessories. I would buy from this dealership again. And did I mention they all treat you like family? Thanks again for a hassle free buying experience!
The staff at fuel were great to work with so far. Ryan Schrank was very nice. Looking forward to doing more business with them.Thanks again
I bought a Suzuki GSX-S750 from Fuel Powersports this summer. The staff was knowledgeable and friendly. They had a great selection of motorcycles and accessories. Would highly recommend Fuel Powersports for all your motorcycle needs!
My experience was excellent in the purchase of my new RZR. The staff was friendly and very knowledgeable. I like buying locally, and I have used there service department in the past. Its great to have a dealership that offers great service and products at a good price.
I sent a message to Ryan and got a response back immediately. I live about 250 miles from there and they had what I was looking for. I left the very next day and was greeted by him, very courteous and showed me a few units. In the future if I need anything I would return. All staff from parts to service, and financing department were great. Thank for a great experience.
My salesperson Andrew was extremely helpful and knowledgeable, really fun and great guy to talk to. Jeff in finance was very down to earth and worked hard to get my deal done. Fuel Powersports has a great staff and everybody was nice and friendly. I will definitely be coming back in the future!
Hubby ordered a ranger 500. Sales guy said hed call every week with an update on delivery eta. He didnt call until it arrived...about a month later. Pushing hubby to pick it up Stat...they didnt want it sold to another customer if we didnt pick up right away. What?! Shady comment and bad business practice. He also ordered an led light bar, buspar and windshield. Over 2 months later were still waiting for that. Also when we got it home we couldnt get it over 11mph. They didnt connect the plug under the seat. Im glad my hubby is mechanically inclined. They were very congenial until they got their $.Update 9/29/21:All accessory parts received. Order is fulfilled.
This deal goes above and beyond just the purchase they make sure you have everything you need and more. Nothing but a 5 star review for these great people
The people at Fuel Powersports in West Bend are wonderful to deal with. Our salesman, Ryan, was awesome. Extremely helpful, knowledgeable, and polite. We were able to arrange the deal over the phone and online, so that when got there, everything was ready to go. Defiantly worth the 400 mile drive. Thanks again to the team there, it was a pleasurable buying experience!
Fuel power sports had exactly what I wanted and at a great price. I drive an hour and a half to come here and Dominick F. took care of me every step of the way. Staff from all departments introduced them selfs and made me want to come back with friends and family. Great place and friendly staff.
Great experience! My wife and I drove 80+ miles to check out their inventory of snowmobiles. We were greeted as soon as we walked in, walked around for a few minutes and was again greeted by Harry in sales. He answered our questions, found answers to questions that he did not know, and sold us 2 new sleds. Everyone was nice throughout the sales, parts, and service dept. Definitely would recommend. They were our first and only stop. We had about 8 others that would be closer and we will be back.
Great place,business. Very friendly staff. Recently purchased a 2016 tri glide from there. Only took about 4 hrs and was able to take it home. Very friendly and helpful to make a deal happen. Would recommend them to anyone looking to purchase a mew toy,item from
Very thorough on making sure your new ride is perfect. 3 inspections by 3 different employees, including service manager, before it goes out the door, takes a little longer but worth it. All staff very knowledgeable from sales to technical support.
Great staff, easy buying experience. Thanks again CJ.
I had the Gold package done on my Kawasaki mule. The service people were very easy to deal with and answered all my questions before the work started. They adjusted everything, changed all the fluids, and cleaned it up spotless. I was very happy with everything and will definitely go there again for service!
Dominic was a super friendly and knowledgeable sales representative. I wouldbuy from him and Fuel Power sports again.Great experience for sure!
I bought an ATV and CJ my sales person was so helpful! He answered all of my questions and made sure I was buying the right one for what I was going to be using it for! Awesome experience! I will definately be going back for my next big purchase!!
Made our first big purchase this week and it was super easy and seemless. Ordered machine came in much quicker than expected with all the additions on it by the time we picked it up. Dominic is a great honest salesman.
Dan, the Service Manager, is excellent. I live about 45 minutes away and theyre always accommodating in getting me in when its convenient for me. They are very thorough. They will not only fix a problem, they find out why it exists so it doesnt happen again.
I took my 70cc Dirt bike in a few months back for just a rear tire to be installed and I got a phone call asking me when the last time I drove the bike was. I knew immediately there was an issue and he says the bike won’t start. I said I drove it this morning before I brought it in. Know I’m thinking in my head what the heck. He said hold on I’ll call you back, he then calls me back later and says the mechanic was trying to start it without a key……WHAT? Are you a mechanic? For god knows how long he was doing that…..To this day the bike hasn’t ran the same. First and last experience with Fuel.
Dan Pool, Service Manager, has been outstanding with our service issues regarding our UTVs. Truly a professional who takes great pride in keeping customers informed of what is going on. With todays challenges of getting parts, Dan is a master at finding the parts and getting them to his store. I have purchased several UTVs from Fuel Powersports and even though I reside 222 miles from them, I will always bring my UTVs to them for service because of Dans professionalism and strong commitment to customer service. Fuel Powersports is a 5 star business!
Big shoutout to Blake, Kyle, Eric and Sammie for a great buying experience! They made the entire process smooth and easy! If you’re in the market for a new bike, snow mobile or UTV def check out Fuel Powersports in West Bend!
A great experience. Beyond expectations.
Had a great experience. 10/10 would hand over all my money again. Proud owner of a 2021 MT-09 and couldnt be happier. Both sales and service really knew their stuff and I left feeling confident in continued business with Fuel. Thanks guys. Ride safe.
Awesome experience in buying my motor cycle from Fuel Powersports. Dominick and Samantha were really helpful in making my purchase easy. Highly recommend Fuel Powersports, West Bend WI
Amazing staff. Help with every step of our experience. Highly recommend. Definitely will be back. Thank you CJ, Eric, and Kyle!
Excellent customer service all around. Bought 2 jet skis and a trailer from them. Everything was smooth and easy from sale, to service department. Took back in for 10 hour service and was better and done sooner then expected. Would give more stars then 5 if we could. Also had them prepared for winter and the vip service made it quick and simple.
I highly suggest working with Cj Leyton! He is an awesome person to talk to and will be able to help you out with anything!
Our sales experience has been great and our service has been fantastic since our purchase over a year ago. Highly recommend getting the service package. They live up to their word by making you a priority when you’ve purchased it. Thanks Fuel!
Joe and Branden worked with us on the technical and sales issues concerning our damaged Kymco scooter. They were both instrumental in us deciding to purchase a new Yamaha Zuma 125. They both did jobs that your company can be proud of. When it came to all of the paperwork involved in the transaction, Jeff did an excellent job also.
Awesome, everything went quick, fast and easy and my tech Aaron, same as last year, I like thatThank you Joe
Staff & inventory get high marks. Large selection Motor Sports.Courtesy Soft Drink area.
Purchased (3) 4-wheelers here and everyone is always friendly and helpful. Quick and reasonable service!
Had the vehicle I wanted and after some haggling the deal was done. Love the slingshot and it helped with introducing to people from every department including parts and service.
The staff here is very helpful and informative. Even sent me to a competing dealership so I could get what I needed.
My shopping and purchase experience was excellent at fuel motorsports. Andy did a grab job in all aspects along with Allen and the rest of the team. Highly recommended
I wanted to take a moment to compliment the service manager (Dan Pool) at Fuel Motorsports. Dan worked with me to resolve a handful of issues and mechanical problems on my ranger side by side. Dan was extremely responsive and worked hard to get beyond some obstacles and get my service work done in a timely fashion. He and his team left me with a positive outlook on the operation and wont hesitate to call on them again.I also want to point out that Dan went out of his way to troubleshoot my mechanical problem even before I committed to bring it to Fuel Powersports for the service work I needed. He took one on one time with me to help me understand the likely problem and provided me reasonable expectations around what it was going to cost to fix the problems with aggressive timelines to complete the work.Thanks Dan and Team!
Service department does a great job. Great over all experience.
Had my bike serviced. All went well, prices were good, service team were great. Just discovered that one issue is still happening so need to have them investigate further. After calling them, it was just a miscommunication on my part and will be taken care of quickly.
They did a great job in a timely manner at a fair price. Highly recommend
In all honesty Ive never worked with a group of great people that are so respectful and outstanding as the fuel powersport team. I appreciate you guys hospitality and enjoy greatly enjoy doing business with you. Shout out to you all and Thanks again!
Bought my machine here, have had great service from start of sale through all scheduled maintenance. Great place
Very helpful with finding what gear fits you and helping pick what bike you would want. Will definitely do more business with them
Ian was awesome to work with, worked with me untill we found the right bike for me. Then he did everything he could to make it happen!
Very nice staff. Helpful and friendly. Ryan was my sales guy, great to work with. Next time I am looking for a motorcycle, atv,at, utv, snowmobile, I will look here first.
We stopped in on a Saturday to look at a used Kawasaki motorcycle. It wasnt on the floor, but they were able to get it out for us to look at. Bike looked great, but we were told no test drives on Saturdays as theyre just too busy. Really? Too busy to make a sale? We got online, found another Kawasaki dealer 30 minutes away. That other dealer was swamped, as they were down 2 sales people. They had the bike we wanted to see, brought it out from the showroom floor, did a test drive and we bought on the spot. We were on our way home with the bike in under 2 hours including all the paperwork. We are actually thrilled we did not buy from Fuel, as we got a newer model with fewer miles for less money!
Dom is awesome!! Our go to guy!! Great help, very knowledgeable! Highly recommend!!
Most dealers wont even touch older bikes, Fuel had no problem working on it and sourcing the parts I needed. Highly recommend them for anything you need!
Extremely helpful, went out of their way to accommodate for me.
Always a stellar staff that gets my machine in and out on a timely manner!
Worked with me to make me feel like I got a good deal and left with a fantastic bike :) good place. Thorough
Great experience. Andrew and everyone who was involved was great to talk to. They really want you to like your purchase and be satisfied with your new bike.
I called to set up an appointment to get my bike ready for summer. I talked to Joe and gave him all the information on my bike, to get a work order started. I brought my bike in that day and he said it will be about 10 days and my bike will be ready. On the 10th day he called, and it was ready. We looked it over, then I took it for a ride and realize there was an issue and brought it back. Joe took care of it right away. I was very pleased with the service.Yes, I would come back and have my bike serviced there again.
I started coming to this place because i heard the service for routine maintenance was very good and i ended up getting a new indian scout while waiting for an oil change could not be happier with the employees or service
The business is put together really well. We went there on a SUPER busy day with everyone kicking off spring. Always had an employee to talk to and give us updates. Employees are very professional and eager to help. Traveled 5 1/2 hours and would gladly make the trip again for more toys. Big selection of all wave runners, razors, motorcycles, and trailers for hauling, definitely worth checking out
Purchased a 2022 Polaris Ranger 570 Sportsman. The short wait for Polaris to manufacture the unit has been worth it. We previously purchased a 2015 Polaris 570 Sportsman from Fuel Powersports and that experience brought us back to them for the purchase of the Ranger.
Dominick in sales was great to work with, he helped us get the machine we were looking at.
Drove over 200 miles to pick up a MT07. Would do it again with out hesitation. Everyone I dealt with was very friendly and very knowledgeable. From start too end had a great experience.
Fantastic service as always. Staff goes out of their way to make accommodations for anything you need. Friendly and helpful, they make sure to answer any questions and ensure that your experience exceeds your expectations.
The service we got from CJ was excellent. His knowledge was excellent and what a wonderful sense of humor. well be back for more products in the near future
Ive bought many things here and have always been treated well. The service department is excellent, friendly, and I always get my items back fixed and washed.
Just bought my pre-owned Yamaha motorcycle today. Have been in contact for a couple of weeks, they worked with me on the exact bike I was looking for, price was fair and I paid cash up front so aside from a $186 doc fee I paid what we settled on. CJ, Ryan and parts rep Jeremy were all very helpful. Im a very thorough person and they accommodated most of my needs/expectations, are going to work with me on future servicing and parts, and sent me home with a beautiful new(to me😁) motorcycle. My first dealership experience I, might add. I dont do financing so Im not sure from that perspective, but if you are buying outright, this is definitely the place to go!
Everyone at fuel was great, I purchased a 2019 yamaha xsr through them and they were very helpful throughout my buying experience! Would highly recommend.
Great buying experience! Brandon was extremely helpful throughout the entire purchase process and Austin in the parts department helped make sure I got all the accessories needed. I will definitely be back.
We walked in just looking around at a few RZRs and got the chance to work with Ryan! By far the best salesman we have ever worked with and made the experience the best it could be. No pressuring and was able to get our payments just where we wanted them! Would recommend Ryan and Fuel Powersports to anyone!!
I am from Illinois but always had a better impressions from dealers of Wisconsin, bit this one is so special!I called them twice to verify the final price of used bike and clarify that there is no additional fees, but when arrived to buy they found out that there is additional $150 service fee, they replied that they dont know who I was talking and blah-blah-blah, did reduce it after long debates to $63. After that I was asked to wait to cashier 20 minutes - there is 1 person in front of me, after 40 minutes I asked whats going on? and they replied me there are 2 guys now and the told me from beginning 2 guys and it will be soon... I waited 1 hour and 45 minutes.... Liars. They also forced me to sign waivers that I agree them to share any of my information to another companies, otherwise they will not sell bike to me! Beware!
We had a great purchase experience. We were treated well and fair and the staff took great care of us! Well worth the 7 hour drive.
Bought a 2020 Yamaha. So far so good! :-)
I purchased a 2021 Yamaha PW 50 dirt bike for my sons first dirt bike. This was an excellent experience overall. Andrew Douglas helped me through the process and made quick work of it. In and out but they ensured they covered everything I needed to know about my purchase and answered all of my questions. I have also purchased other items in the past and the service department was very helpful in finding my parts. I would highly recommend Fuel Motorsports for any purchase.
First time visiting fuel. Overall great experience. Time frame to get service done was a little longer than should have taken (3 days for alignment check) not a big deal, didnt need it back right away. . HOWEVER when I picked it up, my teryx has never been so clean. They did an amazing job and didnt even know it was going to get cleaned! Ill be back for more.
Everyone was friendly And helpful and made buying a really awesome experience!
I took my Indian Scout in for front fork seals, they did a fantastic job in a timely manner. Would recommend Fuel Powersports to all my friends and family!! Thank you.
Dealing with Fuel Power Sports was so easy! Everyone was knowledgeable and took to explain everything! I highly recommend them for your power sports needs!
They are all very friendly and helpful. I am pleased with the staff.
Great customer service couldn’t ask for a better dealership and got an awesome deal on my brand new 2021 Kawasaki Ninja ZX-6R go see Dominic or Andrew to get the bike you want for a good price and fast!
Very friendly from the moment we entered. We were greeted by Ian and he promptly helped us out. We bought my son a 2021 KX85 and the process was seamless. He worked very quickly and we met with the different departments and soon we were on our way with a brand new 85! Excellent crew and Ian was great! Thanks Fuel
Happy with service on my UTV definitely recommend
Friendly and professional group at Fuel Power sports. Highly recommend CJ if you’re looking to purchase a UTV.
Best customer service! Quick and helpful! Great experience! I will be back when I’m ready to purchase my next toy! Brandon and the rest of the team made my day!
I bought a 2019 DH Chieftain DH in the spring. It was a demo model. Its a beautiful bike.Thank you. I ended up having a starter issue with it a couple months later. Since I live near Appleton I called Dan (service dept) on a friday 6/4 and he said to bring it right in Saturday 6/5 since it was still under warranty. He said he would get it at it that thursday 6/10. I was blown away because a different dealer had it for a week and never touched it. Dan got to it on Wed 6/9, a day early. Had parts ordered already. Amazing! Dan said parts were backordered until July15, but pulled some strings and had the parts come in a couple days. Again, Amazing! He told me now is the time to install a stage 1 or 2 kit if I was thinking about it since the engine would be dismantled anyway to save me money, I chose the stage two, well, why not! He got it back to me on 6/19 with everything done, A lot better than 7/15 for sure. Dan helped me out so much and answered every question even after I called 5 minutes before closing time (didnt realize the time) searched for parts for 15 minutes even after they were closed, Amazing again! Dan was out for a week or so and Joe stepped in, had the experience with Joe. There are some fantastic people working here and seem to really care about the customer. The service tech were amazing to as they got this bike done extremely fast and it runs great. These guys went above and beyond to help me out with my first road bike. Thanks so much, 5 stars for sure.
Fantastic service every time I go there ! Great staff. Highly recommend
Dominic was awesome answered every question I had the finance guy was awesome too great buying experience
Took my Vegas here to be looked at. Got it back and was told there was nothing they could do. Got it home and my air box cover just fell off. They had stripped it out and tried to hide it. Will never return. Dont recommend going here.
I had an excellent experience at fuel powers ports. They brought my 18 year old quad up to date. Fixed tire, winch, heated grips, and they performed their silver service. It looks, acts and runs like new. I highly recommend their service department
Bought a new Wolverine in November and the experience hasnt changed. I had an appointment to finalize my purchase and ended up waiting almost 2hrs after that time to get 5 minutes of paperwork complete. The tech who did my walk around knew less about the machine than I did. Today I go in to have the coolant level looked at as its almost completely empty and has 3 hrs on it. I am told it evaporated, really? How does coolant evaporate in winter with almost 0 use? Tells me as long as you see coolant it is fine, if so, why have a full and low mark on the reservoir? Told me to buy some and top it off. Really? A brand new machine with 3 hrs on it and I should top it off. Head to parts dept, none in stock, surprise! Definitely my last purchase!
I worked with Brandon in buying my new Yamaha sidewinder. He really focused on what I wanted and didn’t act biased towards other brands. The finance people were great as well for showing me all my options for payment. Overall great experience
Ive dealt with Fuel multiple times for sales and parts and never a bad transaction. All the salesman are super helpful and the parts guys are the same. Will definitely be buying more from these guys!
Excellent customer service and package deals! Andrew Douglas and the finance team were extremely helpful and found us the best deal, very impressive 👏 and this made our experience more enjoyable 😀 They even worked us in on Christmas Eve to ensure our family a very Merry Christmas with our new Sportsman 570 HD Utility ATV & trailer. Thank you for your amazing service, highly recommended 👍
My first experience visiting Fuel Powersports was awesome. The stuff embraced me right away with help . And the process of purchasing me bike was fast . Thank you .
Bought a “floor model” Yamaha sled w/ 0.2 miles on it in November of 2018. Walk in price was suppose to be $6,995. After all the paperwork and fees it was around $11,000. Me being excited I still went with it. Come to find out it comes with zero warranty, zero maintenance, zero anything. Basically walk out the door and that’s it. They wouldn’t even clutch it to the correct altitude and I had to buy the weights from their parts Dept (all $11)10/10 not recommend this place
Everyone at Fuel was excellent to work with!! I worked with Ian in sales, Samantha in parts, and Jeff in finance and they were all AMAZING! They answered all my questions and were patient with me while I had to make multiple phone calls to my husband who wasn’t able to be there because of work. They made purchasing my first ATV (with a plow) easy and worry free. I would highly recommend Fuel Powersports!!!
Thanks for such a smooth process purchasing my my new bike. Everyone at Fuel is so great to work with. Thanks again!
I would have gave it a five but they sold me a brand new bike with a dead battery I had a get my bike trailer back up to the dealership they put a brand new battery in no charge but I did have to go through the hassle of getting it off the street onto my trailer and up to the dealership other than that everything is good
3rd waverunner I’ve bought here. Won’t go anywhere else. Easy going. No hassle in and out in 2 hours. Great experience yet again
Staff was friendly and helpful. Installed a new back tire for my Victory. Took good care of me.
Fast and amazing service! Brandon in the service department was very knowledgeable and helpful! I will recommend to friends and family!
Joe was my service representative. He was fantastic he made sure my atv and I were well taken care of. I highly recommend fuel power sports. I will continue to bring my 2 atvs and snowmobile to Joe and his service team.