This place got some bad reviews, but I had a great experience. The gentlemen even took the time and showed me different options I may like based on my current selections. Prices were very reasonable! I will be back!

Owner is so unpleasant that I will never buy again from that store. there are good cigars stores near by with better attitude.

Guy was too cool for us. Closed the register an hour early right in front of us. Go somewhere else. *Owner got in my face over this review.

Selection of cigars varies a lot but staff is always helpful.

Great experience every time I am there. They have always made great recommendations and service is good. Relaxing place to hang out and take a load off while enjoying a great cigar. The TV roomIs great!

Love it here. Great cigars! Everytime I go in Im always greeted with a hand shack and taken care of. Highly recommend.

Overall nice decent selection. The prices was the best part. Staff was nice but the guy there looks like he just started. Couldve been a little more friendly. If you know what you want its good, If not do your research before you walk in. Get in get out.

I had a good experience here overall. Staff was friendly and attentive, and the selection was VERY good. Unfortunately, I was intending on smoking in their lounge because it was somewhat cold outside, but they said it was members-only. Thats unfortunate because I dont think Ill be going back there again because its further from my other local shop (JM Cigars). Nice selection, good prices, but Im not paying to smoke indoors.

I have visited here prior and wanted to reserve judgment until another visit. Prices were decent, the person behind the counter asked if I needed help (generally friendly), however the state of the walk in humidor made me CRINGE! There were cigars laid out in open shelves with ripped, cracked wrappers with the pieces strewn about. Not a big deal as they can dry out and become brittle, etc (though they shouldnt in the humidor). What truly DISGUSTED me was the mold on several cigars. If someone were to buy them and place them in their humidor, there stash would be contaminated. The mold was not the occasional fleck, but several patches, sometimes on the same cigar. This tells me several things about this store a) someone is not monitoring the humidity (typically 75%+ humidity and warm is ripe for mold), b) someone is not monitoring the cigars, and c) with these moldy stogies sitting in plain sight (albeit a lower shelf), how are things that you cant see. For example, if you were to purchase any sticks in that humidor, there is a potential for many of the sticks to hold spores and spread. I noticed mold the last time I was in, but thought it might be a fluke or some bad stogies. This time confirmed it. Skip it for another cigar shop.

Knowledgeable help is not regularly available now that Gavin is very part time. The current full time salesman is very pleasant, but not knowledgeable. The fact that their events are not open to non-members and paying customers irks me. Their prices are higher then other Chester County shops.

The staff is horrible. Actually this place has changed owners recently and the new staff is horrible. The staff is usually in the back and takes their good old time to come out front. The prices are OK, there are cheaper places but there prices are not good enough to deal with the staff. Go somewhere else!

Great cigar selection, not too may accessories. Friendly and helpful.

Very nice humidor. Excellent selection!

DO NOT BUY FROM HERE! If i could give this place 0 stars i would! I went in yesterday and the owner asked to see my id and asks “so are you spending money here?” I respond with “possibly” and he tells me to get out. I usually don’t write reviews but this guy does not deserve ANY business. He was also very sexist to my lady friend.

G&G Cigars is an embarrassment to the cigar industry. Customer service at G&G was inattentive (watching TV in the back) and rude. Instead of hello my friend and I received a hurry up and buy rush from the staff... Just disappointing. Ive been a cigar smoker for 4 years now and feel brothers of the leaf are almost always friendly and respectful to one another... G&G is like a ghetto cigar K-Mart... I wont buy from there again!

Great selection. Mike is the man.

My dad loves this place

I love the people and the friendly atmosphere.

Great selection, expert advice!

...it would serve the owner WELL if he had the staff take some Customer Service 101 classes...the sad thing is they may not recognize it...my business and referrals elsewhere...

Great place

Great cigarshop