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American Tire Depot - West Covina
215 N Azusa Ave, West Covina, CA 91791, United States
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American Tire Depot - West Covina

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Review №1

Walked in, asked for prices of best tires. Sales really understood what I was looking for without me being specific. Not badly priced and was able to change all four tires at once. I definitely recommend and would come back for future tire needs.

Os
Review №2

I bought 4 tire for my f150 Hardly Davidson, the service was good but when I got home I was missing two of the tires wheel caps . I talk to the manger Angel several times and he assure me I will get reimburse for the price of the replacement part, until now still waiting it has been over four months. just be aware when you leave you have everything put back as it was when you got there

ER
Review №3

Got here at 5:40 with a flat tire, luckily I was able to get off the freeway safely with my 3 kids in the car, and the manager turned me away because they close at 6 and said he would then have to be there past 6. I only saw one car parked in there and one drove away which the manager said he had turned away too and since he didn’t help them he wasn’t going to help me either. Didn’t make sense to me since they should accept business until 6 in my opinion.

H.
Review №4

Re-edited review: $132 installation fee for four tires? Well, I have to drop the 5-star to 1star. I don’t know why they charge me $33 per tire just for mount it on a spare wheel rim, way more expensive than last time I visited here. I have done the new tire installation for seven or eight times before, but never seen $32.99 installation fee. However, the employee said they always do this same price.The first time review: Great and quick service, fair price and friendly staffs! I’m happy this is closed to us! They can provide many services including brake, suspensions, alignment and tries service. Also there is a tinting store beside. This time it took a hour for swapping tires, make an appointment before you come, and you can leave in one hour as me.

Li
Review №5

This is my go to spot for tires! Always fast and friendly with great prices! Thanks guys ♥️

Br
Review №6

Angel and the mechanics that work there are awesome. They always take good care of me and my cars. They have no problem explaining what needs to be done and when. Then they take care of it promptly and for a reasonable price.

Na
Review №7

This was the first time I have gone to buy tires myself and these guys were so great. I didnt feel intimidated or pressured into buying anything. They were all friendly with me and every customer that walked in while I was there. They thanked me for being patient but I thank them for being so great. I am definitely coming back to this place again. Thank you for all of your hard work and caring and respectful manner. I spoke to another customer their who said he loved coming to this place too, which really reassures the quality of the people who work there.

El
Review №8

This is the first time shopping here at the West Covina tire shop and Renee is awesome ordered my tires during labor day and just got my tires today and Im really happy w the price and excellent service

Ka
Review №9

The manager at this store is very helpful and goes out of his way to make sure you, the customer, are taken care of quickly and he is there to answer all your concerns. I am more than satisfied with their service and will come back for service on my vehicle when needed.Thank you Angel (manager@American Tire Depot) for your prompt attention to my needs

Ma
Review №10

Got great service and the price of the tires I bought was unbelievable!!. Beat ALL Competors pricing out the door! Included all the whistle and bells. Nobody could beat ATD price.. Highly recommend them. Mark R. Montoya from Pasadena CA.

Th
Review №11

After further review they called and clarified my invoiced and made sure I understand what all the parts that were charged and replaced.

Jo
Review №12

What an amazing experience! Customer service is above and beyond. Super helpful and they always go the extra mile. They even price match! Highly recommend American Tire Depot!

Mr
Review №13

Not only was American tire depot the cheapest in town with good, quality tires but, the staff was amazing and very helpful! Would highly recommend them to anyone that is looking for a good deal!!!

C
Review №14

This was my first visit to American tire depot. When i called in the morning Angel answered and was very polite and helpful! I also got a lower price quote then with the dealership and a few other places i called. Angel told me that they weren’t that busy and to come by anytime! I showed up about an hour later and when i got to the desk and let him know what car i was there for he remembered instantly including the price he quoted me! I immediately felt comfortable and like a valued customer. Once my tires were done angel came out to let me know they were checking the alignment and quoted me some prices, about 10 min later he came back out to let me know how the alignment check went and how long it would be to fix it! I like that he kept coming out to keep me informed! The service didnt take too long and Angel was very friendly and welcoming! I will definitely be back and refer my friends and family here because of him!

Da
Review №15

Made an online appointment, I showed up 10 minutes early and Angel assisted me right away with great attitude and professionalism. From the time I arrived til the time I left less than 45 minutes had past. Great representatives for your company work here. I will absolutely recommend American Tire Depot to anyone I know, without hesitation.

Ni
Review №16

So fast, I think I was there maybe 30 minutes from thinking I’d drop off my car to driving it off the lot. Got all four tires mounted and balanced and it feels so much smoother now. They even gave me a discount “buy 3 get one free”. So I sent my brother to get his done too. So important to keep the tires in good shape. I’ll be back for the next set...

Ru
Review №17

Great service. They didn’t charge me for my alignment after buying a new set of tires so I was very pleased.

Gi
Review №18

Good customer service,I buy 2 newtires,and the services is nuce and quickly 😀. I recomended

Sa
Review №19

Called them to ask to see if they had my tire size because i had a blowout, put me on hold and never picked up the phone after that

Da
Review №20

Today is the second time Ive been here to get a tire fixed under warranty from a set of tires that I purchased from them and both times Ive gotten the run around! The first time they said they didnt have it and sent me to Glendora bc they called and said they had it when I got to glendora they never called and didnt have any in stock long story short I ended up in Rosemead. Now this time same story no tire sent me to Glendora I get to Glendora and they have them but are super busy with appointments cant get me in. They ask me why did I drive all the way over here if I live next to the West covina store when they can come and get it for me! I called West Covina and I get told they cant get me the tire for 4 days because they would have to come pick it up and they dont have time even though they are nowhere near as busy as the Glendora store. I talked to the manager in Glendora he made me an appointment for the next day very helpful even though I have to drive the extra 12 miles seems like my local store cant get there stuff together last time I buy a set of tires from the West Covina store!!!!

Gi
Review №21

Good place to go n get your brakes n tires friendly service n everything was explained to point overall good prices n service thanks again

Ph
Review №22

Excellent customer service and very professional. Best prices that Ive ever heard of. No hassle, easy in and out. Highly recommend 😎👊🏼

lo
Review №23

I will not recommend people to change tires in this shop. Because you will do tire maintenance at his house in the future, and will not do it for you for various reasons.

Gi
Review №24

Thanks Angel for your help! I appreciate you squeezing me in to get my tire replaced even though you had a full lot. I will return and refer others.

Al
Review №25

They didnt have water in the water container ☹️

Br
Review №26

I made an appointment and they gave me an alignment for 79.99, the service was fast, the only reason why I cant give them five stars is because when I called ahead to check my appointment they said I could come in early and they will take me, I arrived 35 mins early and they took me at my appointment time. What was the point of me coming in early to just be served at my appointment time.

Lo
Review №27

Very professional. Arrived at my appointment time and they were expecting me. Within five minutes, my car was up on the lift and new tires were being replaced. Thank you.

Ka
Review №28

Everything was great from start to finish, easy to make an appointment. Tires were not in stock but they got them the next day. Service was quick and efficient I would highly recommend this place. The only thing I would say is wipe the tires down a bit so they don’t look dirty or used. I know tires get dirty, but when they rolled out one of my tires I thought it was used. Other than this excellent service would highly recommend.

je
Review №29

Great customer service explain what need ed and patient with me l will return back the crew are trustworthy

Bo
Review №30

Very Nice manager. Excellent Service by the Technician

Ja
Review №31

The manager, Angel took care of an error on my bill quickly. They gave me the best prices on my tires. I didnt have to wait too long before my car was ready and I was able to get on with my day. I would buy tires from them again.

Su
Review №32

Excellent customer experience and courteous service! Received very good pricing and options over the phone. There were no surprises after the installation. I would highly recommend!

he
Review №33

Excellent fast customer service. Friendly staff

Ca
Review №34

Had a good experience. I was in the area purchasing some shoes and my brakes started squeaking. They didnt hesitate to get the job done in a timely manner. The manager was very helpful and so was the shop staff. Thank you guys for the wonderful experience.

An
Review №35

Great service in a timely manner, along with a great deal for a whole set of tires.

Ki
Review №36

Overall the experience went well. Considering that I went for a specific tire, made an appointment and it wasnt ready for the time of my appointment. Could have used a little bit more customer service as far as having things done in a timely matter. Overall the experience went well and the prices for my tire were the best I have seen. Ill be back 100%

sa
Review №37

Five-star customer service I received from Angel today August 10. He absolutely took care of my oil change and rotation needs and helped me immediately. Thank you what a great service I would be sure to come back and to recommend this place to family and friends. I’m now a loyal customer ❤️❤️❤️

Ed
Review №38

Chris and Angel went above and beyond to find my very hard to find the tire sizes. Installation went quick and easy.

ki
Review №39

The service was great and the price was as advertised. My only issue with this place was that the tires were filled with nitrogen which was an extra cost I wasnt told of.

An
Review №40

They gladly put air in my tires when my light came on!

Sa
Review №41

Good fast service & low prices.

Pe
Review №42

I am a repeat customer at the West Covina, Ca. AMERICAN TIRE DEPOT.The Staff, Angel was very friendly and helpful.Purchased tires for my PRUIS and also ended up getting my front breaks done too.They are friendly, helpful and knowledgeable.Good service and pricing.I am a satisfied customer.

Ji
Review №43

This is a horrible experience to have tire replacement in that place. The staff has refused to provide alignment as promised after completion of tire replacement. The price that was offered was way higher than regular tire replacement price. It is so obvious that the offer price includes tire replacement and alignment. But he said not including. And he can not explain why offer price was higher than regular replacement. Extremely no credit. This is not a correct way of doing business. Don’t believe it.

BE
Review №44

Very helpful. Did my oil change very quickly.

Re
Review №45

Walked into this shop at 5:42pm, they close at 6pm. I asked if I had time to purchase a tire, he kindly said yes, come on in! I pulled out of there by 6:02pm, great customer service!!! I will go back!

RO
Review №46

Angel is remarkable and the whole staff is very friendly and professional. Angel explains every detail and goes above and beyond to make you feel like a customer and not a number. Technicians dont mind explaining they are very knowledgeable. Glad I found this place I will now be going here for continued business. Thank you guys so much

Je
Review №47

Fast friendly service! So awesome

HE
Review №48

Im in baldwin park, yes it dont deserve capital letters anyways when I called that voice drew me in. So polite and professional. I got there, it was heaven, now i found my home for my car. Out of my city but worth it.his name was Angel.now i know why they named him that.thank you so much for making me feel at home. Also the employees were excellent.most places you ask a question they give you an answer. Angel gave me more than that and that is the confidence and security of knowing you can drive away feeling safe in your car.they deserve more than 5 stars👍

Ev
Review №49

Not good service, the cannot fix my tires right. Tires are brand new. I go to have them check at least every other month.

Jo
Review №50

Friendly staff. I set up an appointment for wheel alignment and was out within one hour.I will definitely come back for my next service.

Jo
Review №51

Very good customer service ask for manager Angel he knows his job really good. really great reasonable prices I recommend to all.

Ja
Review №52

Went in to get my tires changed. And Michael was extremely helpful! I don’t think I’ve ever had customer service that good in an auto shop. I’ll be back to get my brakes done too! Good prices good service.

Hi
Review №53

Always friendly, trustworthy, and professional. I take all my vehicles here for maintenance and repairs. I have lived in West Covina for fifteen years. Staff is awesome. Two thumbs up for Angel. Thank you.

Je
Review №54

I had my brakes repaired and also I think it was called Ignition Flush to make your car run better and better gas mileage .Jeremy manager I assumed was very patient and answered all my questions and knowledgeable in his explanations. The tech was efficient and finished the repairs in a timely manner without waiting around for a length of time. I will recommend coming here for service and talking to Jeremy he is nice with a beautiful aura. As for the repairs I had done today if I dont repost any repair issues then I will be going back again.

Da
Review №55

If you order online the price will change when you get to the store, it was only $15 dollars more but still unethical. I set an appointment for 9 am so I could attend a family event, Im still here at 2 pm waiting because they didnt have the tires on hand that I had preordered. Also they charge for alignments on whole new sets of tires. And everything the upcharge you for is company policy. Buyer beware.

Ke
Review №56

Great service! Angel was incredibly helpful and personable. He let me know additional issues I may run into with my breaks and alignment but he was never pushy. Best of all, He made sure I stayed in my budget!!

Jo
Review №57

Wow! The manager there was awesome! Great service, 100000% honest people and got a SUPER GREAT DEAL ON 4 NEW TIRES!!!!

sh
Review №58

I was a first time customer. They had my car in a dock within 15min. Saw and solved my problem. I highly recommend this location. The staff was first class.

Dr
Review №59

Raymond and his team provided excellent service. Reasonable prices. I would recommend others to have their tires serviced here. Four new tires took just over an hour to install. Thanks guys.

El
Review №60

The service was awesome quick and a good deal!!! I will definitely be going back.

De
Review №61

Fast and friendly!

Fr
Review №62

Dude!!! I had gone to 4 different places including the dealer so they can fix my flat tire.This was my last stop, I saw them as I was driving by. Never been there before. I asked if they can check my tire out and see if they can fix a flat. They took me right in! They guys were super nice. Aurelio was super calm and cool! He told me that they actually fixed my flat! I almost cried because other places told me they couldn’t fix it! I felt other places were giving me the woman tax, but Aurelio and the team didn’t!!! Thank you again for their kind service! You gained a customer!!!

Ca
Review №63

Had an absolutely amazing experience what the staff here at American Tire Depot. From the Manager Ray, advisor George, to the technician Raul. Super friendly and straightforward people. Theyll do what it takes to make it happen, great deals. They got the exact tires I was looking for as well as installing some lowering springs I had bought for my car. Definitely recommend this location. Take advantage of their great specials!

de
Review №64

I received great service and a good price, I will return to this location again

Gl
Review №65

My first time here. Angel was very good at explaining the products and process. They practice social distance seating. Was in and out in no time.

ja
Review №66

Great service.. great prices..Works definitely recommend this place for your tires

Ma
Review №67

I was in need of Four new Tires... So I heard about American Tires. which i went to see on their prices... Wow... I had such a Great Experience there... Customer Satisfaction 100% and Great prices on the tires.. which i was able to get Today all Four new Tires. Sharing My Experience with Friends and Family... Thank you for being So kind and Helpful... I found My New Tire Place...

Mi
Review №68

Had a great experience here. And would like everyone to know that I had Phillip helping me and was sympathetic to my situation. Helped me out with getting another tire and covered all four of my tires for road hazard for a great deal! I placed a little more detail in my yelp review. Def would recommend anyone to go here.

Me
Review №69

They took such good care of me in my vehicle they went above and beyond my expectations! I will absolutely be coming back for anything my car may need. wonderful staff and mechanics they have there at America tire depot! Extremely professional and I cant say it enough amazing customer service! Thank you guys again :)

Fa
Review №70

From the beginning to the end, everyone was very helpful polite and the best price anywhere.The quote was fast they ordered the tires and had the same day thank you very much!!!

lt
Review №71

Good service. Will come again.

Mi
Review №72

Great service.

mo
Review №73

The service was amaZing ! The manager AngelWas polite and had amazing customer service

st
Review №74

Great customer service and they do a great job.

An
Review №75

Its one of the most best greeting Ive got & the manager & employees where awesome. They took care of business in a professional way. I would recommend anyone to get any kind of work there, They are professionals. Thanks

Ri
Review №76

OUTSTANDING service. They did not have the tires I needed in stock, but George went above and beyond to take care of me and chased down the shoes my Durango RT needed. As a matter of fact, he had to go to OCEANSIDE! George was a tremendous help, with several things. American Tire Depot should be proud to have him. The price was GREAT as well. What more can you ask for?!!!!!Todd S.

we
Review №77

George and his team was absolutely professional. George worked with the budget I had in mind and the service time it took was absolutely acceptable. I will be coming back for feature services. Completely satisfied. Very hard to find outstanding service like this. Thank you to George and his team once again.

Li
Review №78

This guy charges $10.00 extra to call you that the car is ready to be picked up. I don’t know any business that charges you for calling?And they over charged for the labor they did. If you want to go here be prepared to pay for extra fees.

Ma
Review №79

My rear passenger tire blew out on the freeway and I was really upset. Made it to this location and they were great. I left with two new tires, much needed shocks also got alignment done. Very efficient and the two men even stayed past closing time to finish the job. I really appreciated it and feel safe in my car again.

Da
Review №80

Great job and thx 👍

Ja
Review №81

Great service. The staff are very patient and knowledgeable.

B.
Review №82

Best price on Firestone tires, bought all 4 and the price included insurance I wasn’t even aware of. Thank you Angel and Jose, my car is riding like new again 👍

Ro
Review №83

Fairly clean shop, quick service

De
Review №84

Excellent service and great prices.

Ri
Review №85

They were very professional, and were able to set 4 new tires and change my rear shocks in a timely manner.

Mi
Review №86

Thank You. Great service, Was in and out for a car alignment

Bi
Review №87

Stopped in on a Thursday for a Saturday install appointment.Tires were not in stock but ordered for Saturday install.Arrived at 8:45.George had the appointment ready to go.Very professional and friendly staff.4 new tires and alignment was completed in about three hours.Highly recommend this store!

si
Review №88

Great service! Very attentive to customers even the techs when they saw the manager busy they approached me and ask if I needed help. Manager john was super polite and kept me informed. The tech Ramiro was quick and did a clean jobWill definitely go back for more tires and service

Ja
Review №89

Just came down to do a tire fix. They’re customer service is great and the team works fast, if you visit ask for Edward, really helpful. Very pleased with my experience. Definitely recommend.

Li
Review №90

My favorite place to take my Honda Civic. The new manager, Angel, I met and I have to say.... The kindness shown to me today by These two men (Mr. Brian) makes me realize how glad they have a shop here in West Covina. The most honest and reliable service men that take time to not only tell you about a problem but to literally take you to your car and show you where the problem is. Now that to me is professionalism ! Good Job Team!. Thank you Brian!

Ge
Review №91

This place did not try nickel and dime me. They were upfront and honest. Definitely will come back again.

Ak
Review №92

Super fast and very friendly as others have mentioned. I had a nail in my tire and took it to Toyota twice. They said they could replace my tire for a fee. I then found American Tire Depot and they fixed the problem ASAP and for FREE!!! Wow, I will definitely go back in the future! Awesome people and terrific service! Thank you Raul and Hugo!!! You guys made exceeded my expectations and made me feel safer driving on the road as a mom with my little girl😁😁😁

An
Review №93

Got my tires here and new brakes. Great price and great customer service! Edward was very helpful to me and even showed me what he was talking about about so I can have a better understanding of my car. Great experience!

El
Review №94

I drove in with a low tire alert. Received excellent customer service from the moment I drove in. The attendant was readily available to assist and explained his findings. I was also assisted in the office by a gentleman I believe may have been the manager who assisted me in getting windshield wipers. He was very courteous. Sorry, I didnt pay attention to names they definitely made my day.

Er
Review №95

Team was very helpful. I called first and Albert was very friendly and helpful and that carried over when my husband went into the store. Very good experience.

Vi
Review №96

Great service. Very friendly and professional

Cl
Review №97

Its a amazing and great friendly place. Staff is awesome nd service is amazing. I reccomend it to anyone thats needs a great place, great pricess nd service. Cant beat that.

Ch
Review №98

This was my first time here at American Tire Depot. I usually go to the similarly named store. While the prices are higher here, they customer service experience at this location makes up for it.I was also very grateful for the fact that they also do oil changes. This allowed me to kill two birds with one stone.Looking forward to my next experience.

In
Review №99

I had a very positive experience at American Tire Depot. I was fortunate to catch a great deal during their grand opening weekend. I bought 4 tires for the price of 3 — and with free installment! Jorge and Adrianna were both very kind and gave me honest advice so that I could make the best purchase for my car (and my pockets). To top it all off, they had a rep grilling burgers and hot dogs! I left with brand new tires, free lunch, and the confidence in knowing I have a new auto place that I can trust! Doesn’t get any better. :)

Wi
Review №100

Very friendly service. My problem was solved pretty quickly and at a good price. I left being happy, which cant be said about very many mechanic shops.

Information
89 Photos
100 Comments
4.6 Rating
  • Address:215 N Azusa Ave, West Covina, CA 91791, United States
  • Site:https://americantiredepot.com/store/West-Covina/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=West_Covina
  • Phone:+1 626-966-3642
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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