Great experience, very caring and explained everything to me. I will recommend to my family and friends.
My dad recently got his hearing aid from Connect hearing West Covina. While he is still adjusting to his new hearing aid, I do want to take a moment to recognize the exceptional customer service and professional expertise of the wonderful Connect Hearing West Covina care team! They took such compassionate and thoughtful care of my dad from his pre-screening hearing test to the fitting process of the hearing aid. Crystal (the office coordinator) took great care of my dad and went above and beyond in making sure that the insurance paperwork went through for my dad and that everything worked smoothly and efficiently...shes so polite and thoughtful that she often personally checked in to make sure that everything was working for my dad. Eric (the hearing instrument specialist) was also great in making recommendations for my dad to try out as he adjusts to his hearing aid. Overall, its an truly exceptional experience that we would recommend to everyone whos looking for hearing assessment and hearing interventions.
Was so pleased with the service and Eric was so great and experienced my mom got her hearing aid and was so happy we appreciate them so much I already recommended them to other family members too
I always have a great experience at Connect Hearing with Eric Mayer!! He is very knowledgeable and thorough and has a nice personality! It’s an all around professional office!’
Eric is great. Been going to him for years. Very knowledgeable and patient. Set hearing aids perfectly. Excellent follow up service as well.
Excellent Service quality hearing aids if your looking for hearing aids this is the place to go.
Connect Hearing was very accommodating to getting me in and out quickly because I had another doctor appointment that same morning. Also they have an automated system that send email and text appointment reminders which is AWESOME!And in their email offers the in-take forms to fill out ahead of time. All medical offices should offer this easy way of streamlining an appointment so the forms are already in office for the day of appointment and once a patient arrives they are seen quickly rather than making them fill out 5 pages of information in the lobby.The tech who conducted my comprehensive hearing exam was Eric Mayer and he was very sweet caring and gentle mannered. Eric was only trying to be helpful when he reviewed the results of the exam afterwards but it sort of startled me however I will wait until I see my ENT to go over the results thoroughly.All in all it was a very pleasant experience.
Elizabeth at the front desk is amazing. Her patience is truly appreciated!!
Great experience. Time, care, and professionalism are all top notch.
Dr Eric very helpful, friendly
I had a good visit they were very courtious, and very knowledgeable took time to make sure I understood the information I was receiving and genuinely concerned and eager to find and solution to my problem I felt like there is hope
Im very happy with my new hearing aids and it had been a good experience, thank you Eric!
Good services..
Very astute knowledgeable and courteous staff. The secretary in the front office is on her game and Eric is very informative and shows a degree of compassion beyond the requirements of the profession. I will definitely return in the future.
Eric Mayer is, of course, professional, knowledgeable, thorough. He is also especially kind and patient! Cindy, the office manager runs a tight ship; everything done in an expert, efficient manner. What a great team! Thanks to them both! E.R.R
I would like to share that this office provides great customer service. I called and I spoke with Liz she was very informative. Thank you for all your help I appreciate it liz !
Great experience
They were so helpful and attended my uncle very quickly. They took care of him and set his check up appointment with the people working there were soo polite and caring with their customers
Eric spent a lot of time explaining everything and was very patient with all of my many questions.I felt very comfortable with purchasing my new hearing aids at Connect Hearing.The front office person was kind and friendly.I will be recommending Connect Hearing to my friends and aquaintances .
Very helpful, friendly and free coffee. The hearing test after a physical ear examination will take a little more than an hour, but worth the time. They took extra time to make my health insurance able to cover the hearing-aids. I wish I found this place earlier.
This is the right place to come for a hearing test and or hearing aid(s)!! I dont think I have had such a thorough hearing test before. Eric and Liz are very helpful and attentive. I havehad a great experience with this office. 👍
Erick Myers, an Excellent and Expert AudiologistVery Attentive to detail.He Assisted me to Expertly Set and Program my hearing aids
The doctor took the time to explain all the questions that was asked and if there was someone who needed help there hearing i would refer him does a great job.
This am awsome place, verry happy with service and VERRY happy with new hearing aids... THANK YOU GUYS HIGH 5
Im very happy with Eric at connect hearing he and his staff were very welcoming and very professional and worked with my husband to make his hearing better
Wonderful service provided by Liz and appreciated how well they took care of my grandma.
My mom had a great experience with Connect Hearing . Eric and Cindy were very helpful and professional.
Eric Mayor is a professional hearing aid specialist. He is friendly and nice. He listened, cared and concerned his client‘s needs. Thank you Eric!From Patty :)
I am very happy with the staff here and my hearing aids. The best part of evaluating if you have the correct hearing aids is to have a demo time in the real world you live in to see how they work for you.
Im a senior citizen I needed hearing aids, Connect Hearing help me Immensely Good Service
It was a great experience and i will definitely continue to return. Eric and Liz were supportive.
Liz and Eric are professional courteous and especially patient. Very good experience at this location.
Very friendly. Great service!
The service is very good. Staffs are friendly and patiently .
Very knowledgeable about hearing needs
Service was wonderful and happy with the results
Good communication
Knowledgeable and helpful
Excellent and courteous service!!!!
I received hearing aids from a family and Eric was able to get them fitted and working for me in minutes. It is so good to hear again, and its almost like I didnt have a problem at all. Everyone is so friendly and welcoming. I couldnt recommend them more.
It is the best clinic that I know because it serves you better and in your language an experience since you arrive at your first appointment the best service and the best of them