I highly recommend Jacobson Autobody. I stopped by for an estimate for a damaged front bumper. The office manager was friendly, professional, and was able to email me an estimate quickly. Not only was their estimate lower than others I received, but the final charge was even lower than the estimate. The work was done well and ready sooner than expected! Great overall experience!!

Made appointment weeks in advance. When I got there I was informed they didnt have the part and would have to reschedule. Didnt even have the common courtesy to call me. Who does that? Ill never go back. I suggest if you make an appointment you call the week of so this doesnt happen to you. Or better yet just go somewhere else.

Jacobsen Auto Body does exceptional work. They are friendly, courteous and honest! We would not trust anyone else to repair our vehicles!

Unfortunately I was in the need of their services. Like an idiot I had backed into a pole. They were recommended by a co-worker and they are really close to my house so I thought I would give them a try.They are not a preferred vendor by my insurance company, but I decided to use them anyhow and the process went very smoothly. The lady that works up front was very nice and was quick to provide a quote, which was then provided to my insurance company.It took a week and a half to fix my SUV, but it looks perfect. They even vacuumed and cleaned the interior. Although, I didnt care for the scent of their cleaning product, but this is personal preference and I just need to let it air out.Hopefully it holds up for years to come, I will update this post if any issues arise. I wouldnt hesitate to recommend them to anyone if you are in the unfortunate need of their services.

While I havent had my vehicle serviced by them. I have interacted with Matt twice about water leaking into my vehicle. Both times he was helpful, kind, and gave me great advice!

They do excellent work! They are very fact and great to work with. They work with insurance as well.

Car repair after hail damage. The car looks great

Best auto body shop in town! I can’t say enough good things! They always get me in right away, their prices are always lower then other auto shops, the service is impeccable, and Laci at the front desk is always so sweet and welcoming. They will continue to get my service. Thank you so much Jacobsen Auto Body!!

Excellent work very nice people they do a great job

Wonderful customer service, fast service, and my car looks good as new! Highly recommend!

Went way above and beyond any other body shop I stopped by. The others barely looked at my door and said it would be over $500. Their guy came right out, spent 2 minutes on my door and had it fixed. Didnt even charge me, although I tossed them some cash anyways.I would certainly go back, although hopefully I never need to!

My first autobody repair experience in 20 years and Jabobsen delivered! Timeline was good, communication was good, and my 4Runner looks great! Thanks.

Unfortunately I have been here a few times. Receptionist worked hard to find the correct part and cost was actually less than I anticipated.

Always friendly, great service, great work!

Very detail oriented. Very down to earth and do good work!

Took my 2003 bmw in a few years ago to get the hood repainted, and one of the employees asked me what kind of quality I wanted. That should have been a red flag right off the bat but didnt think much of it at the time. Told him I wanted it perfect. When I came back in to pick it up, I noticed the old rock chips were not sanded down smooth, so it was all pitted out. The employee said he had to use 80 grit sand paper to even get it to the quality he got it to and it was the best he could do. When I complained, he didnt hesitate at all to take off the labor charge, which leads me to believe that there was no labor done to sand it down. And within a year the painted started to chip out around the emblem and rust started forming underneath. The staff was friendly but I was not impressed with the work.

I called in needing help on my Jeep. They were prompt and super helpful! I would reccomend them to anyone who needs work done on their vehicle.

Clark and the boys do great work.

Great service, the technicians are very helpful and I am always happy with the work.

I dont write reviews...Ive been in the car business for 38 years and Im all too aware of the damage a review can do for a business.Jacobsen Auto Body...Im singing your praises on Google because you deserve the applause.When a kid on a Ninja slammed into my car on a Friday night, all I needed to do after the Urbandale PD and FD handled the mess was call Clark Jacobsen, and he and his crew jumped into action. Seriously, I called, told him I was in need, and the man handled a rental car for me (that night!!), Laci had my car towed to their shop, and Matt and Pat jumped in to begin the damage assessment.Sweet, funny, beautiful little Laci Donahoo is the leader of the pack. The girl knows how to handle the insurance company so that YOUR rights are protected, and the insurance company? Yep, they dont even know theyre the ones being steered and handled.Matt Brown and Pat McCarthy, quite simply the best in the business. The guys let me know right away what was needed in order to make my car driveable while prepping the metal to be painted. All the while letting Laci get the Insurance jackals in line.Clark Jacobsen, owner for 33 years, boss, coach, friend of the crew...painted up the repaired panels from the guys and, my right hand in oath position, there is absolutely no sign that the panels arent original to the vehicle. The man can paint ANYTHING and you would never know it wasnt done by a robot at the plant.I cant begin to extol the talents of the team at Jacobsen Auto Body. I was a wreck after my wreck...this team repaired me as much as they repaired my car. Caring, sincere, talented, and champions of the vehicle owners...youll never be disappointed when you have your body repairs (and emotional repairs) performed by and with this crew of kids.

I will only go to Jacobsen from now on! Fantastic customer service, everyone was very kind and attentive and I actually felt like they cared.

I went to Jacobsen Auto Body for repairs to my bumper. The staff was very helpful and got my car looking great and back on the road quickly.