Great employees, very knowledgeable, have had a sleep number bed for 16 years and loved it, so I went back and bought 2 more, looking forward to many more nights of great sleep.

Laid around, tried out the different settings, seriously thinking about this type of bed. Did not get thrown for trying different numbers and positions.

I had attentive customer service and a few good quick naps while purchasing a split California King to replace our 13 year old Sleep Number queen. Now he will be able to keep his feet flat while I sleep with raised feet!

We had a very good experience shopping for a bed thanks to your sales associate Aisha Mayes at your West Des Moines Iowa Store. She was very nice and knowledgeable making it easy to pick the right bed for us. She is a great asset to your store and should be rewarded. Ron and Judy K.

Tiger was very knowledgeable with the different types of sleep number beds. Definitely recommend talking with him.

Staff was friendly and helpful. Showed us many options. All beds were cleaned before and after we laid on them. We can’t wait to get our bed.

Tammy is the manager at the location we visited in DesMoines, Iowa! She was very attentive and prompt to answer any & all questions we had! She stayed open later than the usual hours withe the Co-Vid there ended up being 3 couple’s in the store I think none of us could say we felt or were slighted in any way thank you again Tammy for making us feel welcome & attend to! Have a Wonderful Thanksgiving! Roger & Pam

The sales person was very helpful and knowledgeable. I informed her upfront that I was there to purchase. I am replacing my 19 year old sleep number bed!

Aisha was very knowledgeable and so sweet. Asked us questions and answered any we had.

Aisha was very knowledgeable and helpful. We were in and out with an order for a new bed in 30 minutes.

We had a wonderful experience. Frank was excellent and we are very excited to sleep in our new I8 upon delivery.

Great no pressure, no up-sale visit with Christian M. Took the time to explain the differences and allowed us to take the time to figure out our wants vs. needs. Very glad to be a repeat customer with the product.

Frank was the salesperson that took care of my wife and myself. hes a very knowledgeable fellow. He explained everything we asked of him......

Very helpful. Answered many questions.

Beds are awesome. Staff very knowledgeable, friendly and helpful.

Dont stock much bedding in the store so agent placed order online for me. Bernie friendly and helpful.

If I could give 0 stars I would. We had a ridiculous experience in the store having our bed ordered without the base. And had to get a completely Downgraded bed due to the salesman not accurately including the base price and our first option so we had to downgrade to a complete other bed and have our entire sale restarted. I asked what it would look like and no one informed me that the base is actually the boxspring so the whole time we thought we were getting an actual bed stand or a real base so now our bed was delivered with just the boxspring that sits on the floor (I am 38 weeks pregnant and this going to make it extremely hard to get out of bed and uncomfortable) No one informed us that a base is actually a damn box spring. The bed gets delivered and they told us we had to have a three prong outlet which no one told us when we bought the bed that that it has to have a three prong outlet Out of everything The bed delivered is damaged when it’s delivered and we have to wait even longer for a correct non-damage bed to be delivered so we don’t even know if our sleep number right now that’s delivered even works right because the delivery guys couldn’t even figure out how to set it up with our Internet so we have to try and figure out how to set it up ourselves. Thinking about returning it immediately and shopping elsewhere. RIDICULOUS

Still the best bed in the world!

Wow does Andrew Harris know his Sleep Number Beds! I would say Select Comfort but then everyone would know what an old fart I really am! Seriously Andrew was professional, honest, genuine...my wife and I really felt he cared about our quality of sleep and respected our budget! Being Great Salespeople ourselves of course we stepped ourselves up from a C-4 to an i-8...that’s NOT Andrews fault however he really answered all our questions and I had a ton! Now Christian Markuson is always so positive, joyous, and friendly he just was the LAGNIAPPE as they say down in good ole New Orleans! Lagniappe for you Mid-Western folk is Cajun for a little something extra or added bonus gift. Speaking of which Christian is such a jokester! The wife and I didnt know we were so special until AFTER we made the decision to purchase. Of course, we had to tease both Andrew and Christian by stating we wanted to go home and sleep on it first to which Andrew replied well in about 2 weeks when your new i-8 arrives you can! BAM-TOUCHE! Anyway, so we find out we are INSIDERS...no not a hot stock IPO tip! It was because we purchased a Select Comfort aka Sleep Number bed a thousand years ago so as INSIDERS we got the July discount AND the 24 months Interest Free AND another discount on the base. Oh...yeah, the adjustable base...so I need to back up. We came in figuring on spending maybe $3,000 on a mattress and maybe a flat foundation. Well that all changed when Andrew got us into ZERO-GRAVITY on the i-8 with the adjustable base! DONE! SOLD! could have been Fifteen Grand (don’t get any bright ideas Sleep Number CFO!) and we would probably still seriously have considered it. Life changing! Anyway, super long story short...great experience and we are super excited to get our Bed on July 5th and sleep like babies all night...and dont forget that SCRAP-BOOKING part! Thats important even at our age!

They were very helpful and not forceful at all

We had a very good experience with the staff and with Frank who assisted us through to the sale. He was very knowledgeable and helpful.

Friendly, very helpful

Very knowledgeable staff. No pressure to buy. I had an enjoyable time.

Everyone is very knowledgeable, helpful, and friendly! And Sleep Number is absolutely the best choice!

Great people took good care of us

Helpful and knowledgeable staff, great selection, good special sale prices

Nice place looks like a great bed system

Very friendly staff. Betty was great to work with!

Great selection!

Poor customer service and management