Not what I remember as a child, as with most things not much is. 3 people working. When asking a question I was given a sour face and a finger point to get me out of her hair as quickly as possible. The gentleman working another counter was very helpful. When checking out, not sure if the lady said but 2 words, she seemed upset I was not buying more. I told her to have a good day and silence in return.
Not what I remember. This place has just cheaply made outfits. They’re selling Native American regalia and other offensive costumes. It also smelled really bad in there.
Selection availability is high but focuses on cheap, single-use costumes & accessories. Great for kids
1st time in here. Lots and lots of costumes, dance stuff, all kinds of theatrical, dress up type of things. Very nice woman helped us and was much appreciated.
Horrible Staff . Terrible Prices
Staff is great, store is clean, easy to find what you are looking for.
Employees are helpful without being overwhelming. I wasnt expecting much if a selection for costumes, especially plus sized ones but there is quite a few choices... much better than the bigger Halloween stores!
Stopped in to see if they had Something,No LUCK!
Located in Historic Valley Junction, the store is unique and easy to find with a big lit-up movie sign that shows Now Playing videos on theater fronts, but made it as part of their store.When you walk in you see lots of ballerina items, I didnt know they sell stuff for dance. You walk down some stairs into a big room with all the costumes, accessories, masks, and wigs. They have Ben Nye makeup which is from what I understand very good makeup for theatrics. Everyone that worked there was very nice even while it was jam-packed busy.Kate helped us pick out makeup and how much we needed. She was very knowledgeable and very helpful.You can also rent costumes there. Our costumes were reasonably priced and there are no returns, but you can exchanged unused and unopened product for other items in the store.Costumes were a little hard to shop through and its a little small between aisles. Be sure to look behind the costumes that are on a hanger because there are several different ones in the same section. They have the costumes organized by theme AND you can try them on to make sure they fit.Overall, I had a great experience in this store.
One of the girls working there was friendly & helpful . But the other one followed me around like I was gonna steal or something!?? I didnt appreciate that!!! It was rude, disrespectful, and completely uncalled for! I love their selection of merchandise but being treated like a criminal makes me not want to go there again!
This is one of my favorite places on Earth. A wide and wild selection of costumes and accessories, including nearly everything you can possibly think of for a party, Halloween or just some casual cosplay. They provide costume rental as well as purchase, their staff is always been polite and willing to help me out. I have nothing but good things to say about this group 😁
I have no complaints. Very friendly. They helped to size tap and ballet shoes for our child. Good prices. Quick service. The pluses go on and on.
This is the best place to go costume shopping in the Des Moines area year round.
Staff was SO KIND and knowledgeable, they had everything I needed. Highly recommend.
This theatrical store offers a wide array of costumes including outfits and masks. The lower floor is very crowded with merchandise, the isles are hard to navigate if you are of the larger variety. There was good help from the staff there when I was looking for something very particular and were very nice people all around. I wish they would update their checkout system as to make it go faster as this process took quite awhile because they add up and do the tax all on a calculator. All around good experience and will come back again.
Great place for costumes year round. Rent plenty in advance from the extensive selection or just buy. They also carry dance outfits.
Love this place... not just seasonal its a year round store! They have everything you can think of for a costume party. Also, the staff is the BEST, always very helpful.
What an amazing place. They have everything you could want and to create what you want. From masks to makeup to renting costumes. Just a great place. Not to mention... The staff is amazing and always know who you are and recognize you. Such service!!! Xoxo
I love the small town atmosphere you have in Valley Junction. We stop into the Theatrical Shop every year. Very unique costumes. And a huge selection.
Very good selection of any type of item you would ever need. Centrally located in valley junction, surrounded by all types of little shops. Very helpful staff, store laid out well and very organized.
Really cool shop! Has just about whatever you need for a costume.
Great place to pick up your general special effects make up and needs. Lots of costumes and great outfits for theater and Halloween! Farmers market is on Thursday and the stay open later and give a discount. Fun place to look and go check out Rubies around the corner for more lighting and sales.
Always a great place to shop. A big assortment of costumes and party favors. The staff is always friendly and helpful. I like to go and just look around.
The Theatrical Shop has been a staple of Des Moines for a long time. Great employees and great service. The costume rentals are cheap but the quality is not. They even gave me an extra day on my rental for no extra charge!
Great little small town feel in Valley Junction. Prices are in line with other shops around town. Selection for 2 year olds is slim but still great stuff and service!
A great place to spend time any season.
Went in to rent a renaissance costume. Acted like they had no idea what I was talking about. Pulled out 2 costumes. Acted disinterested in helping me. I left. Not impressed by this place!
This place is just plain cool. From Elvis to Frankenstein if they dont have it here, it doesnt exist.
Great inventory and AWESOME customer service. Above and beyond. Our Santa and Mrs Santa promise to be the best!!!!
Halloween, birthday, friendsgiving, cosplay or whatever the reason they have the suit, costume you need! Well unless your going to just use your birthday suit that is 😎, but even then they have some killer excesories. So 5 stars for sure go check it out you wont be sorry. You can thank me later. Like always if you found this review helpful give it a thumbs up or if you just want to cause you love my reviewing skills 😉it would be appreciated thanks.
This place is a definite land mark in Valley junction. Love this place!
OMGs! Love this store! Not wheelchair/handicap accessible, but if you can take a few stairs this shop is a must when in Des Moines.
Found lots of cool items for our Halloween party
Love this shop!!!!
Staff offered a lot of suggestions and help! They had practical application experience!
I love it here cuz it has face paint dip stick things and they are a great tool for fundraisers and babysitting
Minimal dance attire. Basics only and not much variety of brands.
Great place to go for partying supplies
Great prices on everything you could want in costumes and accessories
Dancing shoes and TuTus! Great service good value.
Always a fun place to visit. Friendly staff suggest items if something is out of stock.
Get your dance and Halloween stuff here.
Great place to find anything you need in the way of costumes and accessories for adults and children. They also carry dance supplies--shoes, leotards, tights and tu-tus.
You will always find at least something here!
Fun little shop with so many things!
This is a great place to get costumes and the prices are reasonable and the service is great
Fun place to dream up an amazing costume for a special event.
Fun, interesting and fascinating. THATS the Theatrical Shop!
The owner is extremely disrespectful to anyone she comes in contact with. I’ve spoken with three other people who have interacted directly with her. I honestly don’t know how they’ve stayed in business with her. Their technology is completely out of date, along with their approach to customer service (or complete disregard for). I’ll never spend a penny here!
This store is good for rentals on Halloween costumes and more.
Staff can be standoffish but I love coming in here. So much to look at!!!
Lots of laughs! Great costume selections!
Fun filled place for all your costume and dance needs
Always a great place for every type of costume need!
Very cool items.
Lots of stuff. Reasonably priced
I have been trying to rent a costume from out of state for a party and they were very rude. They would not work with me to provide sizing or take a credit card over the phone for a deposit.
Got everything we needed for trinity to do what she wants
Excellent variety of costumes and accessories!
Great place for dance attire and accessories
Never know what you’ll find.
One of our favorite places!
This place has all of your costume needs
Terrible customer service. Also, their hours are wrong on Google, and they take no responsibility even though they are the business owner who is responsible. Spend your money on overpriced costumes elsewhere.
Had many costumes just not what I needed
Has many choices for costumes and custom ideas
Always helpful and friendly
Favorite place for costumes!
They have everything you can think of.
Great place for costumes
Good selection of costumes
One of a kind!!
Fun place
They have everything!
Love this place
Super fun
Awesome place
Good costumes
Love this place
Great selection!!!
What an amazing store! If you have a party or a child that wants to play dress up then head to the store. We bought Construction hats for $1 each for 8 people and my 3 year old loved that everyone had a hard hat at his construction party.
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