user
Dollar General
490 New Park Ave, West Hartford, CT 06110, United States
Appearance
Dollar General
Comments
Na
Review №1

Good store with tons of selection. Make sure to check the digital coupons for more savings.

Ti
Review №2

Store manager/employees extremely rude. Whenever I tried to use digital coupons

Za
Review №3

Inventory is extremely sloppy. There is really no order to the chaos. While the employees seem nice enough... They make customers wait extended periods of time while they go on to have long conversations with customers in which they had just rung up. Ill only return here if its a necessity, otherwise Ill stick to other stores. 😔

Wa
Review №4

It was decent. The store is a bit messy with boxes everywhere, and the shelves arent stock but the cashier was friendly and helpful.

Jo
Review №5

I saw a good deal n I grab n headed to the counter. The prices didnt add up,so the cashier called her co worker and went back there took the sign n said I was wrong with a little attitude, then ask her about going on break in front of me I told them I just want 1 thing I paid for it n walk out not going there again.

Pr
Review №6

Usually always has great deals on home care items such as soaps and detergents. Lots of grocery items too. Its definitely in the higher echelon of dollar stores. Friendly staff and lots of supply. My go to spot for tide pods. No military discount though 😩

Re
Review №7

If it could leave zero for this location, i would...shoppers beware--not everyone is welcome here; namely due to the managers discriminatory attitude & lack of common sense.Will be in touch with corporate over extremely rude & unprofessional incident with the manager, to say he had THE MOST ABHORRENT customer service would be an understatement of how terrible it really was.Ive included a picture of my submitted form online for them to contact me after attempting to call & discovering the number is only for weekdays, so the manager can know I will be following up with the report about him asap.

It
Review №8

The store manager is very disrespectful, as I valued customer I asked the cashier if someone else can check me out due to the fact that I customer he was with walked outside of the store to grab additional money from his car and I was already standing in line for a while. The manager then started to address me in an aggressive loud tone when I asked “can your manager ring me up” he then stated that he is “not going to ring anyone up and I can leave if I want to”. I then asked the cashier for the managers name due to the poor service I received he said “I do not have to provide you with any information and I will not give you his name”. This manager is an African American man with natural hair. As a retail manager myself this is poor service

ka
Review №9

Cant shop here wont honor prices. Manager ..at 1006 am. Over charging for can vegetables. Sign say 2 for 1. When i told him he say learn to read when product is in front of sign. Theres goes dollar general. They also refuse to give surveys. Was my favorite store.

Mi
Review №10

I love it nice people that actually help you! The dollar isle needs to expand.

da
Review №11

Always find what I need

AJ
Review №12

The staff are actually pleasant. Always well stocked, more variety than most $1 style stores. Easy access and close parking.

Ch
Review №13

Ive gone to several Dollar Generals before. This one ranks the lowest out of all of them. The store is spacious and somewhat clean however the products werent fully stocked on the shelves some shelves were bare. The person at the cash register also wasnt that friendly. The cashier was ringing up customers and also having an argument with the local Pepsi delivery guy in front of the customers. Dollar General as a whole is pretty good this one so so. Ill stick to the others.

Ri
Review №14

I call it mini-Walmart. Brand names in the same or smaller amounts at a reasonable price. Their brands arent too shabby. Their trail mixes are great. My only gripe is they charge a service fee if you want cash back.

Ph
Review №15

Need more help. Good prices, good selection but nobody at the register. Had to find someone to take my money.

Ad
Review №16

Because whenever you need something. You always find it

Va
Review №17

Its a good place to go into and purchase those items at the last minute.

Ai
Review №18

Great pricesCould use constant tidying upCould also limit customers on quanties of products,

Di
Review №19

Buyer beware. Some things are great. Others if too good to be true, well......

Br
Review №20

The one on New Park Road in Hartford Connecticut is pretty good. It is well maintained and well stocked .

Ta
Review №21

Very neat. Well stocked. Pleasant employees

Sa
Review №22

I rented a rug doctor which I did not need and try to return five minutes later due to my customer being an hour and a half away which I am fortunately did not realize when I try to return the carpet cleaner five minutes later the woman at the kiosk gave me a hard time she called the manager he gave me a hard time they did not want to return the carpet cleaner and give me my money back so ICalled rug doctor directly who stated that Dollar General collected the money and use paperwork it was not in the computer there for a rug doctor could not even refund me the money because Dollar General had possession of it the manager at Dollar General stated that he would not give me my money back and the woman at the kiosk was very ghetto and unruly and she refused to contact her manager a second time after we had spoken with rug doctor and they informed us and instructed Dollar General to refund me my money

He
Review №23

Nice and clean store. Good customer service. Good prices.

Er
Review №24

Went there to grab a quick item and it was only 8:45-8:50 and they had the doors locked. I knocked on the door as well as other customers and they did not open. Google says they close at 9pm. I know last minute customers but that’s business. Won’t waste my time going there again. Highly upset.

Be
Review №25

Service with a smile 👌🏾

So
Review №26

Its very near to my place and mostly have all varities of items.

Em
Review №27

Manager with bad attitude for this reason choice one star. Other employees are good with great customer services...

Cl
Review №28

Staff always helpful - Linda is the friendliest cashier you will meet!One time a staffmember helped me go thrpugh the sgelves to find the last pack of glowsticks for my daughter. They are great!

Mo
Review №29

The staff are very nice and helpfull

Oh
Review №30

I like Dollar General because their items are $1.

Mi
Review №31

Nice, clean and organize. Staff very friendly and helpful

sh
Review №32

The lady was nice. But the store is always a mess whenever I go there. The shelves r a mess and it was dirty

od
Review №33

Friendly environment, great customer service and reasonable prices....Heather is an excellent manager there....

Or
Review №34

Cheap price, good quality

Oi
Review №35

Cleanest dollar general I been 2 that actually had sale items in stock

sy
Review №36

Nice store to buy general products and cheap ones too.

Ga
Review №37

Oz, the manager, was great in helping me find raffle tickets that would have bit me if they were alive they were so close to me lol, thanks Oz!

Am
Review №38

Poor customer service, don’t even greet you when you enter the store nor when you go up to the register. To top it off I had to go find someone to work the register, unprofessional.

Ci
Review №39

Good prices, Great assortment, of products, and. Customer service is great

fr
Review №40

I went to this store and this is the worst managed store I have ever been to. My experience with the store manager was terrible. His name is Oz. This individual has no people skills. He is extremely rude, cocky and disrespectful. He was not only rude to myself but also to other customers and the cashier. This individual is clearly in desperate need of customer service training and behavior management.

Sh
Review №41

After reading that last comment, idk what they are talking about. I been coming in to this store since they opened about a month ago. The team is so pleasant and eger to help me everytime I go in. I actually went in there last week with my grandmother and one of the employees I believe his name was Oz was sooo helpful and kind to her. He even went out of his way to help us carry bags to the car. THIS FOR SURE IS ONE OF THE BEST DOLLAR GENERALS I been to thus far, clean, neat and very organized.

Ki
Review №42

Love how clean it is

Ma
Review №43

I lot messy

Ma
Review №44

A little of everything for a great price.

Li
Review №45

Loved it

T
Review №46

Great bargains! Nice clean store!

Na
Review №47

The prices, item and the employee.

Ed
Review №48

Price are good but a lot item out stock

Si
Review №49

Very nice accesible

Da
Review №50

I LOVE DOLLAR GENERAL

Ro
Review №51

Good

Ad
Review №52

My go-to store

be
Review №53

Great daily bargains

Mi
Review №54

Love shopping there

Li
Review №55

Great place for little things you always need

Ka
Review №56

I tried to by friskies can cat food and had coupons the girl scanned my items which I bought and the coupon wouldnt scan she said she was the manager there and the computer wouldnt take it so there was nothing she could do so I told her to put all five items back 2 cases and 3 cans of cat food this is the 3rd time I have had trouble in that store never going back there.

Er
Review №57

Lines are too long and theres only 1 register open all the time

Ch
Review №58

Very clean and people are pleasant

Ri
Review №59

Shelves where a mess but price just right 😁

Ch
Review №60

Mostly quiet and a quick shop.

Ni
Review №61

Low prices for great stuff

Mi
Review №62

Empty shelves

Fe
Review №63

Good service

As
Review №64

Great stuff here

ja
Review №65

Just not a good 1st experiance at all from walking in to leaving.

Je
Review №66

The manager was yelling at a customer, using profanity during his yelling session (with my kids there in line), and made a guy buy a blanket he didnt want just so he could finish the transaction, then he refused to refund his money.

Te
Review №67

Always has what I need

T.
Review №68

Unusual things bargains

Mi
Review №69

The place is awesome

Do
Review №70

Store is messy

Na
Review №71

Great place to shop

Ca
Review №72

Great prices

Ka
Review №73

Good deals

Do
Review №74

Very nice

Co
Review №75

Not well kept

Jo
Review №76

Very good

Ru
Review №77

Good for quick shopping

Ge
Review №78

Cool place to work

Na
Review №79

Never enough people working

Su
Review №80

Great value

Ja
Review №81

Love it here

En
Review №82

Good, nice and cheap

ke
Review №83

👌 to shop there

Ra
Review №84

Beautiful environment

Na
Review №85

Trash

Sh
Review №86

Clean, friendly cashiers

Jo
Review №87

Beat dollar store

Ma
Review №88

To Spencer

Sa
Review №89

Great

My
Review №90

Low Price

Ys
Review №91

Very bad service..the general manager the cashier today does not give good attention to the customer ... the store is very bad. The store is disorganized and dirty ...

Ma
Review №92

MEGUSTA.POQUEVENDEN. CHEAP.

Ro
Review №93

This very good place

Sa
Review №94

They have everything

Ya
Review №95

I always come here and I like they have everything but sometimes it is a bit disorganized in the area of ​​everything to dollar but they have good prices. You find everything they just have to keep that area organized but otherwise I am not complaining. It is better than dollar tree which is always disorganized and family dollar too.

Ma
Review №96

Excellent 👌

Ka
Review №97

Not too expensive and you find what you want.

Ya
Review №98

Good place when you dont have much $$$$ to spend

Ra
Review №99

Pq I can get everything at low prices

Sa
Review №100

All good cheap

Information
41 Photos
100 Comments
4 Rating
  • Address:490 New Park Ave, West Hartford, CT 06110, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 860-422-4670
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations