Excellent Quality of both service and instruments.
In store service is good but can never call the Hartford Rayburn Music. Electronic voice prompts to dial 0 for an attendant but when do so it says Your call cannot be transferred been a customer for about 3 years. Never could get done anything over phone. Have to visit store for everything.
STAY AWAY from this company! I rented a cello early 2019. We returned the cello in Aug 2019 and are still getting billed for it! I’ve called and left messages since no one picks up the phone in the Milford office where I rented and returned the instrument. No call back and monthly payments for the cello are still getting charged off my bank card. Had to file a complaint with my bank to stop payments. Terrible terrible business practice!
Very friendly fast and efficient service! I love shopping local
We rented a viola from Rayburn. The first viola wasnt put together right (something to do with the bridge). after switching to another viola we realized the bow doesnt quite fit with the viola.we rented from the music store in the center and it was a great experience but pricier. though Rayburn isnt cheap eitherthey will be replacing the viola once more, lets see how it goes this time...
Fast and friendly service