The employees are very helpful. Jenny the manager help me with a major problem I had and she solve my problem with her supervisor Annie. I am very thankful for the help I received. I will always get my parts from them. π»πΊπΈ
The location is great and the items in stock are also great. The location isnt the easiest to find. I also felt somewhat unimportant as there were there staff members not doing much of anything and there was only one staff member at the register. It would seem to me that there should have been at least two staff working the registers. I saw one person helping outside and another putting items away or on shelves. I had to wait for the one person working the registers to finish up before I could get assistance. It took more time than it needed to based on the number of staff in the store.
A huge shout out to Chris from West Haverstraw Autozone... i was having check engine light issues on my 06 Honda Pilot. When the mechanic said i need to change catalytic converter. I went to Autozone to see if they could scan it for me to make sure it truly is cat converter problem,...along comes Chris..he mentioned dont change it yet, it might just need a cleaning. Offered me to buy Cataclean to clean emission components. I did as he mentioned instructions. Not only has the engine light turned off, my cars performance is now golden. Thank you brother. Its hard finding true blue people like you nowadays papa!! God bless and all the best.. #therealchrisfix Going to Autozone from now on,, #goodbyeadvancedautoparts
Very well stocked and professionally run place. They have plenty of things and probably know exactly what your looking for. Joe and the rest of the employees are all very knowledgeable and helpful. Its always a great experience shopping here!
Be patient they are good
Chris was super helpful and knowledgeable on the many items I was looking for.
My man Chris at auto zone in West Haverstraw saved me hundreds by taking his time and going over my check engine light and catalytic code. I could not pass inspection n mechanics were salavating at charging me hundreds for a new converter.Chris showed me the $27 iliquid I needed and how to proceed. Passes with zero codes!!!! Fantastic customer service.
They lost my battery... and nothing would be done about it . Not even a simple apology. I Asked for at least a discount so I would buy a new one...the attendant offered a 10% . No thanks... took my business next door. Never will set foot at that place again.
I went to autozone today looking for something for my car the service that I got from Chris was exceptional.He was really friendly. He went above and beyond to help me
Well stocked of auto items.
Exelent service
Excellent service. The store employee Ron offered and put on my windshield wipers and did a great job - free of charge. Even though one of my old wipers was stuck, he was able to accomplish putting on the new wipers. Thanks!
Bery friendly alwas available to help
Ordered part on sat came tues morning right on time
Very helpful sales clerks
AutoZone Auto Parts West Haverstraw,Ny ( a little SEO help ) wink.I had a AC Refill problem and (Tony) fixed/Had the solution for meI highly recommend this place!He knew what to do right away Thanks again
Always Clean, Clear, and Organized.
Looked for wipers for 2 cars, went to the wiper book and they were in stock. Walk up to register and paid for them. All within 10 minutes.
Quick service and knowledgeable staff
I spent money that I had that if I was told earlier I didnt need what I bought could be saved for something else. Please be more helpful not everyone is auto savvy. I understand there can be issues with liability but they to help the customer make helpful purchases.
Good one. Got help from one of the guys to install new wipers. I saved $20 and at the same time I got great quality from strong rubber. Happy with the Autozone.
Store was clean and neat. Red shirt was helpful .
When I came in I was greeted enthusiastically by Joey he was very friendly and really tried to help guide me towards the cleaning products I asked for. He seemed very genuine. He educated me on their policies there for huge parts like rotors. I had no idea I could buy them there and return/replace them at no cost down the line. The store was neat and clean and well lit. It felt like an upscaled auto parts store compared to other places Ive been. Would def. Return!
Nice and helpful staff.
Bought a truck with six-month old Duralast Gold battery that wont hold a charge. AutoZone wont warranty the six-month old battery that has a five-year guarantee because Im not the original purchaser and despite my asking the specific question, nobody told me this until I pulled the battery and brought it in. For a $170 battery, thats nonsense. Thanks for wasting my time, AutoZone. Your warranty is pretty u$ele$$.Lucky for me Costco has an Interstate brand battery for $90. And its Costco, so Ill know the warranty means something.
Very good staff and computer system never wrong
Helped me replace windshield wipers and showed me how
Employees are always there to help when you need it.
Just went on to look around they where pretty busy
Made me pay first for other then never called when it came in like they said they would this was the Haverstraw branch
Its AutoZone. Staff is friendly highly recommend.
Good place to buy car parts with good customer service.
Good store
Ron could not have been more polite and professional!! These guys are the best.
Grest friendly and helpful staff
Very helpful employees, store hold most of what you need for car repairs
Its autozone.... But these guys have a pretty professional and attentive staff
Very helpful, late hours, and always have what I need.
Helpful over the phone
Ronald was awesome and very helpful!
Good service. Free stuff
Have what you need, but not as cheap as online from other retailers. If you can wait, order online. But when you need it now...you pay.
Excellent services
Helpful staff
Great service great selection.
My favorite store. See Gabe, hell get you what you need.
Good store
Great service very helpful people
Good customer service
Fast friendly service
They give veteran discount with ID
The new guy is awesome
It was cold and dark at night. Staff went above and beyond despite being short staff to change my battery
Great service
Helpful employees
Helpful staff
Ok
Cheap parts
Cheap
Hispanic employeesThey dont want to attend in Spanish and when you go to the store, they make fun of you,
Very bad very bad they need training they dont help at all nothing they only know how to say I dont know
Friendly staff.
Some of the worst stores selling auto parts
Excellent good attention ππ
Excellent attention