Couldnt be happier with my experience at the West Jordan Mattress Firm. Kelly W displayed a wide range of knowledge, professionalism, and patience in explaining the ins and outs of mattress buying. He made the experience easy, pleasant, and all around awesome. His assistant manager Carolee was also a great asset to our buying experience. I didnt intend to walk out the door with a new mattress, but with the deals, price adjustment policy, and 120 sleeps guarantee, Kelly made it impossible to say no.
Great people to work with, they were kind and professional doing their work helping me and my wife to choose the best option for what we were looking for. Great products, we bought a Tempur-pedic Cloud pillow and my wife told me this morning she slept like long time she didn’t… very comfortable.
We needed to replace a horrible mattress that not many years ago cost us a boatload. I researched online and saw many options, but when you enter the store most of those options are not on the floor. We tried many options at the store and eventually found one at (no surprise) a higher price, but we were willing to pay it after actually trying them. The sales person stayed late, gave us a discount that seemed to make the price more fair, and even worked out shipping options that fit our unique circumstance. Highly recommend.
Carolee was very helpful and very nice. I would recommend asking for her if you are looking for a new mattress
We love this store. Cathy is amazing. She is very knowledgeable and allowed us plenty of time. Didnt rush us or upsell us, and has been wonderful to follow up with for our after purchase questions and needs. We are very happy with our purchase. All in-store experiences should be like this one!
Good selection of beds. Its nice that I was able to try multiple brands and types of beds. The sales guy was a little to eager to help and a little to pushy. He would not leave us alone so that we could talk without him leaning over us. We finally just ended up leaving so we could talk about what we wanted and return later after we have decided.
We walked into mattress firm on Saturday and met a salesman by the name of Kelly great guy showed us all the adjustable bases and mattresses spent a good hour with us showing us and explaining everything to us very honest helpful we were so happy with him and He did not try to talk us into a more expensive bed we told him what we were trying to spend and he helped us out in that and he gave us a set of $300 sheets for free I recommend Kelly at mattress firm in West Jordan
Zach was amazing! He was happy to help and it felt like he really cared about getting us a deal that fit our budget. He took the time to show us all of the product, and even stayed 30 minutes after the store closed to help us look. He got us some great deals and went out of his way to make sure we were happy with what we were paying! Customer service here was definitely 10/10, as were the prices and quality of product. Thank you Zach!
Service was excellent, prices great
Zac, was great! He went through all possible option and explained everything to us along the way.
If you want a salesperson that knows what she is talking about, ask for Mandy at the West Jordan location. She will spend the time necessary to solve your concerns about the best mattress for you and she has superior knowledge about the products in the store. She has a wealth of experience about sleep issues and is willing to take as much time as needed to answer your questions. Please give her a pay raise!!!
Great customer service and excellent knowledge of product! Dean is the best guy they have!
Kelly W helped me when I was ready and was great at explaining every thing to meTatiana B helped the first time I was in and helped me pick out the best Mattress for meBoth did a great job
CATHY!!! Thank you, you’re amazing ! This was one of the best experiences I have had anywhere.I don’t feel like I was trying to be sold anything,I felt like I was talking with a doctor who truly cared about me as a person and was concerned about my sleep and and how it affects my body.Cathy was very informative and able to relate with and understand my concerns. Then she made the checkout process seem so simple and quick, which was something I had been dreading thinking I was going to have to be there an hour or so but it was very seamless and efficient.Thank you Cathy, I wish I could work with someone like you everyday :)Sincerely, April N
Awesome customer service and very knowledgeable. Would totally recommend for anyone looking for a mattress.
We went on a Saturday evening. first dropped my Nicholas was the salesperson that assisted. He took my information to see if I qualified to finance a bed. My wife told him that had to get me from across the shopping center. We got back and then proceeded to ask us what type of mattress we would want. We told him. We also explained we needed a low profile box spring and a heavy duty bed frame. He showed us a few models of beds. We picked one out. He was so kind during the entire process. He was not pushy. He was very friendly. The entire staff was friendly
The employees were nice enough that I didnt give this store one star, but the simple fact is that I bought my mattress two weeks ago and I still dont have it. They still havent even sent me a tracking number. They even had the gall to send me an email asking me to rate them, which took me to their own internal rating system. That wouldnt have been a big deal except for the banner at the top that told me that I had to disable my ad blocker in order to submit a review. Im sorry, what? If I want to tell them about my experience, which they asked for, I can only send it if they can make a few more cents off of me? Ridiculous.
Angelica was amazing to work with. Great customer service. I will be a returning customer
They were very happy to help, and answered every question we had.
Nicholas was amazing to work with. He was informative and took the time to go over all options.
Great experience at the Jordan Landing location! Mandi was really helpful and informative about our decision to pick our mattress. Very friendly atmosphere with no pressure. Will definitely go there again for future mattresses!
Cathy was amazing! We would never buy from anywhere else. I cant remember the other girls name, who also helped us a little. She was also fantastic! There was no pressure or sales pitch, it was the best customer service you could ask for. Thanks again!!!
Went in to browse mattresses, wasnt sure I would leave with anything or have made a decision. Cathy helped us out and she was wonderful, she gave us some mattress care instructions and was very patient, we were there for 3 or 4 hours and she was so helpful the entire time, even suggesting items and options for payment I didnt even know about and explained them. It was a relief because I have never bought furniture or anything large for myself where I would need to consider different repayment options. I left confident about my choice and excited about the new mattress that my partner and I dont have to worry about replacing for a long time. Im so glad I chose this mattress firm and had Cathy there to help me.
Salesman was very friendly and very knowledgeable. Large inventory of mattresses to choose from very reasonable prices. Enjoyable experience recommended highly
We went in undecided about buying a new mattress because of our recent move to Utah. Brady and the gentlemen working last night went above and beyond in assisting us with a purchase we could afford and felt like they were truly helping us out. I appreciate their excellent customer service and kindness. I recommend this store 100%.
I had the most incredible customer service I’ve ever experienced. My sales agent Catherine was so attentive and made sure that what I needed is what I got. There was no upselling for the sake of a sale. She genuinely listened to what I was looking for and my back pains and was able to find the most perfect mattress for me.
We had a great experience! Zach was very informative and friendly without being pushy. He helped us find the right bed for our sleeping positions. He was patient while we tested and retested and discussed. He got is a great deal on the bed we selected. He didnt push us into any add ons, just explained what was available and let us choose. He did a great job of all of that plus did a great job of social distancing. Thanks Zach!
When my interaction with the representative Zach first started I thought it was great. As the conversation progressed though, I lost complete faith in the integrity of the business. I bought my mattress and bases from MattressFirm a few years ago andI was overpriced and never given the correct equipment even after countless calls to customer service and the salesman who sold me the mattress. Despite that, I chose to reach out to MattressFirm again in order to give them another shot.I called and got ahold of Zach at the West Jordan MattressFirm. All I was looking for was a twin size box spring because I had just spend 2 hours assembling a new bed for my daughter only to realize it needed a box spring. Shout out to Wayfair for not putting that in the product description LOL.Zach at first sounded very helpful, telling me that I could go to a warehouse and pick one up the same day. The price he quoted me though was a lot higher than all the ones I had seen online. I asked him if there was any specials and he said that MattressFirm would price match any competitor. I told him I had found many box springs online ranging from $80-$120. He said he believed me and would drop the price to $129.99. None of this sounds like price matching to me lol. I asked if I could send him the quotes I found and he said I could via text. I sent him 3 quotes to start. He started to review them and while doing so I asked if they price matched all competitors or only some. He confirmed that they would match anyone. I explained that some of the best quotes I found were on Amazon.com for $88. Zach then proceeded to try and tell me that Amazon was an “auction” website and that I was most likely looking at a used product and being sold at “cost”.Amazon is NOT an auction website. He clearly was getting confused with eBay and wasn’t reviewing the quotes I was sending. He started to sound like he was going to price match it because he knew the product I sent was comparable. Half way through saying “give me one second” he switched tactics and said he needed to hang up with me and that he would text me the work order with the lowest possible price on it.This was the moment I knew I was getting swindled and cold shouldered.I agreed, hoping Zach would do the right thing and price match in according to his company’s promise. Instead I was sent a work order for $134.99. He had already told me that regardless of anything, he would discount the price to $129.99 and couldn’t even honor his own promise from the beginning.I called the store back to ask to speak to Zach to find out what was going on and determine where the disconnect was. I conveniently couldn’t speak to him (he wouldn’t take my call) and I had to speak to another lady instead. She said “oh he never saved you order in our computer”. I asked if it was because he knew the quote was incorrect and he was trying to fix it in order to resend it to me. She was completely at a loss and sounded like she didn’t know what to say. I could hear Zachs voice in the background saying words like “box spring” & “price match”. I asked the lady if he was standing next to her feeding her what to say and she said “oh…..uh……no. Ummm, he’s with another customer right next to me. Do you want me to have him call you back?” I said “yes please that would be great” and I explained that I would text over more quotes from competitors other than Amazon while I waited for his call.I sent Zach 5 more quotes from other companies besides Amazon while I waited for his call. I said “hopefully the other prices from other companies would be considered more comparable”.He NEVER called me back.I ended up calling a couple other places in the area and explained what was going on. I quickly found a company in the area who was able to get me a new box spring and matched the price of $88.Here’s the deal…..when I first called, all I wanted was just to get a box spring and was willing to pay the full price. Zach’s “batch and switch” b/s though made me not want to do business with MattressFirm.
Im very happy with my mattress and adjustable frame. I had purchased 2 beds for my teenage boys about a few months back. The are so comfortable.The adjuster is nice so you dont have to use a million pillows. This will be great for when I get my knee replacement surgery coming up. thank you
Great selection of mattresses from price to comfort. Cat was the most professional, knowledgeable sales associate I have dealt with in a long time. Highly recommend at least going there to take a look.Placed an order for a king size medium intellibed on 2/20/21. Had to drop the rating a bit due to delivery issues. Delivery scheduled for the 3/1/21, we were contacted on 2/28/21 which is the day before delivery and told a delay has come up the new delivery date is 3/12/21. Not sure if this is typically trending this direction lately but just be aware that it is happening. I think mattress firm should be able to confirm these dates a lot closer to the actual date they tell you.Update: Received mattress and other items on the 12th. The delivery and communication was great. Thanks.
Well when we arrived, we were promptly greeted and allowed to shop, Bo was our salesman he had showed us all the bells and whistles of the adjustable frame we were fond of, he told us of the wifi features that it had, we were sold,We signed papers, and were on our way we waited patiently to for the weekend when it was supposed to be delivered we then found out that it had been postponed we were still very enthusiastic about our new bed set so we waited patiently when the bed set arrived it was a bit of a disappointment to find out that the Wi-Fi features were not available on the bed that was delivered only to find out it was an older model on the showroom floor that had the Wi-Fi features I called the salesman I talk to Bo and he got back with me after a short. Of time after he talked to his manager and said the Wi-Fi feature enabled us to have a second way of controlling the bed the reason I wanted the Wi-Fi feature was to have a second way to control the bed he then told me they would order me in a remote that could be programmed to run with the remote we had so we both had remotes he then offered a Wi-Fi module that wasnt going to be out until the next year still hopeful we decided to give it time for the remote to come in after a while we hadnt heard anything so we decided to stop by the store only to find out that Bo had dropped the ball not only did he drop the ball but he no longer work there so nobody had any idea that we were waiting for anyting and the remote had not been ordered Chuck Lindsay another salesman at the store picked up where Bo had dropped the ball he had talked to his manager and they offered me a solution to my problem Chuck is great I would definitely send my friends to him overall the experience was was good they do take care of their customers if they are aware that theres a problem if it was my choice to buy here again I definitely would but go see Chuck hes a good guy
Came in today not knowing anything about a mattress. Right when we came into the store we felt very welcomed. Cathy helped us out ! She first gave us information about all the purple mattresses. She was well informed about each and every mattress. I’m very glad we went in today. I recommend going to this Mattress Firm, and asking for Cathy!
The folks at Mattress Firm were very friendly and helpful when we selected our mattress. They were able to quickly answer all our questions and knew all the details about each product by heart.
Generally, I feel like we are not the easiest of customers. We ask a lot of questions and can be difficult. Nicholas was great to be patient with us and never once made us feel like we were an inconvenience or bothered by our questions or concerns. We walked in planning to look and get a feel for what we like. We ended up buying a mattress for 47% off. I cant wait for it to be here Wednesday. My only complaint is that I felt like we had to haggle for the price a little. I wish they would have just advertised their lowest possible price instead of being able to drop it when we asked them to.
My experience at Mattress Firm was awesome! Cathy was amazing!! She truly knew her product and was extremely helpful. I would definitely go there again.
Bill is an awesome man! we felt like he was family! he didn’t pressure us or anything like that. after looking and lying on several mattresses he had us try one that he thought i would like. it was perfect and i ordered it. he got a feel for what i wanted. he is very pleasant and personable. we actually enjoyed our experience because of him. bill is great!! he’s definitely a keeper for your company!! thanks Bill we enjoyed meeting you. you are a neat guy!! thanks for taking such good care of us!!
Thanks Dayne for helping us build our dream bed! He made the process so easy. I feel that he was honest with us and didnt pressure us or try to upsell. It was a great experience!!
Wonderful experience! Lady was very nice, even lower cost a bit for my budget.
The lady who helped us was amazing especially since she said she had just recently started working there. But one of the gentleman there was rather rude when I said she was amazing stating that we didnt buy anything. We had to leave and were planning to come back tomorrow but I think now we will go somewhere else
I never give 5 star reviews but this one is well deserved. From the second I walked into the Jordan Landing store, Bill was there to greet us with a warm Welcome. Usually Sales Men/Women bug me but Bill was different, he was empathetic and even took the time to go over different options and listened to my needs from mattress preference to budget. Not once did he try to push us into buying something and was very patient as I was being indecisive. I left the store with an Awesome deal and a friend named Bill.
Nicholas in West Jordan, UT did a great job. He helped us get a warranty on our mattress, and made it an easy process. We will go back again.
Joe made this a very quick and easy decision. I expected to spend way more time in the store, but he helped me out quickly, was very knowledgeable and gave me a great deal! I would highly recommend this store.
Cathy was amazing! Made it simple and easy with a lot of knowledge! Not pushy at all. Highly recommend.
I was pretty sure I knew what I wanted when I walked in the shop but wanted to make sure. Rory welcomed me and asked about my needs in a mattress. He took down what I wanted and we started to look. I tried just about every mattress in that store. Rory was patient and answered every question. I was able to get a purple 3 and got it delivered in a few days. I was in desperate need of a new mattress and getting it quick was necessary. Thanks for helping me out!
The sales staff was effectively good and courteous enjoyed buying my mattress from your store thank you
I hope 5 Stars is for excellent bought a bed today she was great. Had to have a bed fast and she called to see if one was in stock and it was will have my bed on Thursday thank you
One of the best shopping experiences I have had. The store was clean and the employees were wonderful. Not pushy just there to make sure we got the best bed for us. Jake was so helpful. I would recommend this location to everyone looking for a mattress.
$500 for a bed frame they cant even make sure the parts will go together straight? Are you kidding me? Obviously no care goes into their products if its missing a button and its all uneven. Pathetic. Update: Just got my mattress and base. They left some zip ties laying under the bed that I found and theres a hole in the mattress. Really showing what the company is about here.
Cathy was knowledgeable and a great help in helping us get the bed we were looking for.
The lady who helped us was nice and obviously knew her stuff.
Excellent pricing and finance options. Also Nicholas is fantastic 10/10 recommend you go see him there 👍
My wife and I were trying to find our first bed which can be very daunting the first time around. Rory at the Jordan Landing Location helped us by giving us options that fit our price range and also helping us find the right bed for how we sleep. He helped us with an amazing deal and gave us a discount! We weren’t evening planning on buying a King Sized Bed, but the great deal that we got allowed us to buy one! Great service and great deals
It was a very quick and easy going process. The store and the associates didn’t quite understand all the financing options they had available, but I fixed that fairly quickly. I would highly recommend Rory at the Jordan Landing location. Not only did he do his absolute best to find us the best deal, but when we had left with a quote, he called back with another, even better option that we couldn’t turn down
We got a great deal purchasing our mattress and adjustable base with Cathy at the Jordan landing location. She was incredibly knowledgeable and had a lot of great information about the different models of mattresses.
Mattress Firm was a breathe of fresh air because my wife and I had a chance to work with Bill. He Was patient and took the time to answer all of our questions and gave us time alone to chat and feel out what was best for us. We didn’t end up buying right away, but we came back the next day and he greeted us by name and asked if we had any additional questions. Thanks Bill for the great non pressure environment you created for us!
Bill at Mattress Firm in Jordan Landing was fantastic! He informed us on all our options and gave us the space we needed to make the best decision for us. He also made sure we took advantage of all they had to offer. Amazing experience! We can’t wait for our great night’s sleep!
I had a great experience at my local mattress firm, the representative Beau helped me out in a professional and timely manner. He helped me find exactly what I needed and gave a lot of helpful information to assist me in the future. I couldnt be happier that he is at the location by me. Im definitely thinking of mattress firm for any future purchases.
My experience here was absolutely great! Went in not really knowing what I was looking for, was assisted by Cathy in my purchase, she was very friendly and knowledgeable and helped me get exactly what I needed.
Joe was amazing to work with!! He definitely gave me the best price and I’m so happy with it!! Cant wait for the many restful nights!! Thank you Joe!!
Great service and great deals that we got on our new mattress. So helpful! Thank you for taking good care of us. Addendum...I had a bit of trouble getting my mattress after waiting a week and three days to get it from the warehouse, but I now have it and am so excited to get some rest on it. I appreciate all that Rory and Mattress firm did to work it out with me. Thank you!
Had an amazing experience at West Jordan #066002 Mattress Firm in Jordan Landing, Bill was great he assisted me and my husband to get the right Bed for us, Best deal I had for a bed ...we even got an adjustable base to lift my head and my feet up ...he was really patient with me trying the beds so I could be able to make up my mind....answer every question and I learn a couple of things about my new bed ❤ Thank you Bill ! For making our Sleep a lot better .hoping that it helps with my back pain .Fabian & Sandy 💚💜
Had a great experience, very helpful in what we were looking for.
Kathy was great she showed us everything in our price range and never pushed us into somthing we couldnt afford. Kathy was every knowledgeable and answered all our questions. We were in and out in less then a hour it was awsome.
Bill was great! He helped us pick out our new mattress and was very personable and knowledgeable! He was so patient in showing us different mattresses and explaining the differences. I never felt like we were being pressured into spending more, and I believe he worked hard to get us the best deal possible.
Great service, I went in needing help with a new platform for my bed. The sales staff listened to my needs and directed me to several options, they explained the differences and then stepped away and allowed me make my decision with any pressure.
Absolutely the best mattress buying experience! Cathy was so much help when finding a bed that works for both of us!
Greeted promptly and always friendly!
They were helpful knowledgeable and very accommodating. They helped us get what we wanted and they didn’t try to push some thing more costly on us.
This place is great. We went in to try and find a comfortable bed for my son. Cat was super helpful. She had him laydown on 3 or 4 beds and then we went over to the wall of beds. She pulled at least a half dozen out and had him try them out. Based on what he said she pulled out the next one until we found the perfect bed for him. She also asked what our budget was and made sure to stick under that. All in all a fantastic experience!
Quinton helped me out, I was in a little bit of a rush he flooded me with information extremely fast. I found my perfect frame and perfect bed in minutes. Not hours. Very happy with the service! very happy with the quality :) A plus plus
I absolutely loved my experience with Mattress Firm. I was in desperate need of a new mattress for a while and went in to purchase a mattress. I was first helped by Bill and then Rory the next day. They were patient and helpful as we worked through my financing issues. They made it super easy and I am so thankful for their help.
This place is awesome! Bill was so helpful and friendly! Got a great deal on our purple mattress with all the extras! Check this place out if you are looking for a new excellent bed!
Cathy Hoffman was very helpful in helping me with my purchase. I did not plan to buy today but after some conversation with Cathy and some very good discounts I decided to do the purchase. Thanks Mattress Firm, this is my second purchase at Mattress Firm.
The customer service experience here is amazing! This is exactly why I like brick and mortar stores- the team member, Rory, showed us all of our options, features, and very fair prices as many times as we asked to see them, and made sure we were well informed and comfortable before making our selection.
Rory was kind, respectful, professional, and knowledgeable, all without any sales pressure. The store had a great selection of mattresses. It was, overall, easy to do business here. Even, the next day, working with a new associate over the phone to update my order, was easy and he was very helpful, too. I’m impressed.
I arrived just after the store had opened. Rory greeted me & I told him what I wanted. He was very pleasant but professional, as well as knowledgeable about the mattresses. I was in & out in 20 minutes. Very pleased that Rory could give me what I wanted in a short period of time. I hate shopping. But Rory made my day, by finding what I wanted, doing the paperwork & taking my money, quickly.
We had an amazing experience! Bill helped us look for a mattress that fit our needs and our budget. We didnt really know what things to consider when to came to our sleep but he gave us all the info needed to make a good decision. Thank you Bill!
Joe was fantastic. Process was quick and simple. I had no idea what I wanted and he helped me figure it out
Rory helped me out when we went in, and he explained everything perfectly and took his time with us to find what we needed! He gave us a great deal too! Awesome place to go. Best part is he doesn’t pressure you to spend on the higher marked beds but makes sure your comfortable with your price and quality!
Rory has a really good costumer service, he give us a lot of options.One of the things that we really like is that he give us his own opinion and he was giving us really good deals in everything that we pick, he was recommending other stuff too for the things that we explain him and he totally was listening and helping us all time we were there. We personally love this location and with such good costumer service
The folks at Matress Firm were very knowledgeable and helpful when we bought our purple mattress. We are so glad we went in and tried them our first or we would have ordered a purple matress that wasn’t the best fit for us. (They have 4 different kinds of purple mattresses!!)
We had been shopping around for nearly a year when we decided to head to Mattress Firm. Bill, the sales representative, exceeded our expectations. He was very attentive, didn’t push extras or a particular brand, up front, and helped us choose the perfect mattress. Both to meet our comfort needs and our budget.
Joe was great. He was very knowledgeable which made it very helpful to find the perfect mattress.Will definitely be back for future mattress.
Michael was extremely helpful welcoming from the moment we walked into the store. He worked with us financially and went above and beyond to ensure that we got a bed that we loved. Would definitely recommend coming here.
Rory was very kind and helpful with everything. He was willing to do whatever it takes to get us the best deal there was. Definitely the best place to shop for mattresses!
My wife and I went into this store just planning on looking but thanks to BILL we completely changed our minds!! We got an amazing mattress and adjustable base! He was so much help with the whole experience. My wife and I were originally looking at the most expensive name brand adjustable base and instead of bill just trying to sell us on that one he was the one who mentioned that there was another adjustable base that was at a lower price and he even gave us a discount on top of the great deal. Bill Wasn’t pushy and was patient through the whole process. THIS WAS BEST CUSTOMER EXPERIENCE EVER! Thanks again BILL!!
Rory helped me find the perfect inexpensive mattress to go with the mattress cover I already have. Quick, friendly, and knowledgeable service with no pushy sales techniques. Much appreciated.
Sales rep Bill really helped me find the perfect mattress! Excellent customer service. He even stayed after closing hour to completely help me. I 100% recommend Bill !
My husband and I, had the BEST experience at Mattress Firm in Jordan Landing! Rory is the Best!!! He was very knowledgeable and helpful, he made us feel very comfortable, and we didn’t feel pressured at all. We will definitely be going back to Mattress Firm, the next time we anything! If your looking for a new mattress go see Rory at the Jordan Landing location!!!
I called Rory at the West Jordan store to see if he could help me with a platform for my queen bed. I told him I wanted to pick it up do that day. He said that the warehouse closed at 5 so I had about 25 minutes. He said he could help he over the phone if someone else could drive me there. He wrote it up, called the warehouse to tell them I was on my way, and sent me a link to pay. It was so perfect and I left the warehouse at 4:58 pm with my platform. He obviously knows what he is doing and he was kind, thorough, and knowledgeable. I will buy my next mattress from him.
A very welcoming presence was set when I entered the store. Bill immediately acknowledged my concerns. He was very informative and honest. I will def be returning to complete FULL purchase.
I went into the store with a strange request. All I needed was a bed frame for a mattress. Rory was awesome he didnt have one at his store but phoned Chuck and he had one. I payed Rory and when I arrived at Chucks store he brought it right out to the truck! I am so impressed with the customer service between both stores!
I went to the Mattress firm because I needed a new bed to help with my lower back. My salesperson BILL was very knowledgeable and helped me pick a bed that would help with my pain management. His extraordinary customer service made us feel like life long friends. He bent over backwards to assure that I had my mattress and accessories in time for my upcoming surgery. I will definitely recommend him to all my friends and family.
I highly recommend going to this mattress firm! Bill was helpful about all the questions we had, extremely patient guy and well informed about the mattresses and bases. He didn’t make us feel we had to buy a mattress that day but we ended up buying one!
The manager and staff here are absolutely wonderful not only did they work with me but they also worked around my limited budget. Great customer service great people. Would recommend and come here again for my next purchase. Rory is a great guy and helped me carry the mattress in my car for me!
I worked with Bill to find the best mattress for my son. Bill is knowledgeable, friendly and had great customer service. I will definitely go back when I need another mattress.
Michael was amazing. He listened to what we were asking for and was able to help us make a selection. He was super friendly and eager to help. Had an amazing experience and would recommend them to anyone
Bill at the West Jordan mattress firm helped us out. He made it easy giving us his recommendations. Was not pushy at all we took the night to think about the bed and he made sure we didn’t leave with any questions.