Jorge helped us pick out a new cheese to try for grilled cheeses tonight! Listened to what we like and made a great suggestion. He even let us try it before we bought it! Havarti cheese is a new found favorite! Thank you Jorge and your amazing customer service 👏🏼

I soooo love this harmons location. The pharmacist Dave and Michelle are the best!! Zack in the deli is super awesome! Keep that fantastic attitude going! 😊

These guys are amazing! From ordering special items for me to cutting me a piece of new exotic produce for me so I can taste it before I buy it. The butcher even gives me bone marrow bones for my puppy! I dont know about other locations, but my Harmons is awesome!!!!

I have been a customer for over 40 years and this is the first negative experience I have had. I was in the self checkout and when I ran my card it charged part of it and the cashier said it was a partial payment and I told her I have cash for the remaining and she rolled her eyes and said You have NO other way to pay? and I said I do but with cash. and she kept sighing and saying they cant do that and I told her I have been able to pay with cash before and she said she had to get her manager. A line started to gather behind me where the manager announced We dont take cash here in these lanes. Really? After what seemed like an eternity a told them both I would transfer money over from my savings to my checking and the cashier said Yeah thats probably a better idea. First of all the better idea would have been to not roll your eyes, sigh and be annoyed helping a customer. Second this has happened to me and several other customers before where the cashier was helpful and took a cash payment at her register so why was this time different? Is it because Im Polynesian? Is it because I had my grandson with me? No I think it is 100% lack of empathy of your cashier. Would she be the same if this were someone she knows? Probably not. It would have been fine. Hopefully no one else will have to experience this in the future. Come on Harmons, customer service is a big part of what keeps your loyal customers coming.

This review is for the delicatessenThe food there is always fresh and high quality. Many items to choose from and friendly employees that help you out. Cheaper option for fried chicken dinner versus fast food chains. They also have healthy side dishes or many fried options. Overall I would recommend trying it out.

Good place for simple groceries, and things you dont want a whole lot of

A few weeks ago while I was waiting in line I watched as a gentleman was unable to pay for his items. After a moment someone from management came over and cleared the purchase even though this person did not have sufficient funds and his card had been denied several times. I was really impressed by how this person from management read the situation and handle it.I will also say Harmons is one of the few businesses that have made me feel comfortable during a pandemic. From the very beginning they have taking covid-19 seriously and enacted procedures to help employees and customers be and feel safe while working or shopping.I appreciate that they are local and seem to have invested in the local economy and community. For what its worth I think its important to reward that kind of behavior.

This is an excellent Harmons location.There is a bank, USPS, fuel station, and if you need the additional assistance, a drive up grocery loading area right next to the check out.If you need assistance loading your groceries, after checking out, let your cashier know and the bagger will assist you. You will drive your car into the loading zone, where they will load up your groceries. Its such a helpful service for those who are in need of a helping hand!Their products are great and I love their meats and produce. Far superior to Smiths or other grocery stores in the area.Pharmacy Specific Portion:The pharmacy is also very helpful. My medication is very expensive and uncommon, so no pharmacy carries it regularly. It always has to be special ordered. At Walgreens, this could take up to 3-5 business days. Being heart medication, thats not acceptable.Harmons pharmacy can have my medication in next day, around mid day. Some of my other medication I only use specific variants of generics (some generic and name brands use different inactive ingredients, which in my case is important) so we special order multiple medications of mine. Never had an issue and they are very helpful and quick.The one time there was a delay, they drove to a store a few miles away and picked it up so they could partially fill my prescription. I was called and notified I would get a partial and the rest would be delayed, but because they went out of their way, I didnt mind one bit.

Love the store theyre always so clean

Today I went to the cougar location to check out the seafood sale. I bought some salmon, it was $12 a pound. I didnt think it was that great of a sale, but I am faithful to harmons. Well, I went to Smiths to use a gift card I had. Their salmon was $6 a pound! I called to see if harmons price matched. I was transferred to the meat department. The Male employee that answered the phone was extremely rude. He told me they dont price match and if I take it back, all they do is throw it away. Look, Im not talking about a $1 difference. A $6 difference is unbelievable! I took the salmon back and got my $27 back. I will be using Smiths in the future.

Young, uneducated store managers who are ignorant about Mask laws and Virus transmission. This is from the CDC, but ignorance won! Try again and shop elsewhere.

Harmons has been my store since I moved to Utah 3 years ago. The service and especially the food has consistently been outstanding. I get deli meat slices as soon as I walk in the store and even if there’s one person back there, they help me right away every time. I’ve never found out of date food on their shelves and the quality of all of their brand name food is the best. I even bought masks there! Keep up the great work and thank you!

On Saturday, October 31, 2020, we took some balloons to Harmons to have them filled with helium. They were balloons I ordered online and went with a certain theme that I would not be able to find at Harmons. I had a friend get them filled with helium for me, I just didnt have time to do it myself that day. I found out today, they charged the same price as if I were to buy them there. $50.00!!! I realize helium may not be cheap, and I dont mind paying that, but to charge me for balloons I didnt purchase there, is not what a neighborhood grocery store should do. They werent even filled to capacity and the mylar ballons keep falling down.

A little pricey best for specialty items and sales. Pretty pleasant place to shop as long as you dont get one of the two snarky cashiers.

Great place to get a wagyu American steak 11/20

Think twice on coming here for your usps needs at the customer service desk. These ladies are incompetent and do not take any responsibility for their mistakes. After being told and confirmed that they made the mistake showed no remose or empathy. Customer service was no where to be seen. Make sure you double check their work before shipping anything out, especially for the holidays.

I have been shopping at the Cougar Harmons location for five years and it is my favorite grocery store around. I pass another Harmons and at least two other grocery stores to shop at the Cougar Harmons location. Their team is always available, they will walk you to the item you are looking for, not just tell you where it is. From the deli, to produce, meat, and bakery, always the highest quality service and food. They always bag the groceries, offer drive and load, and I can always find a close parking spot at this location. A great store overall.

Ive been going to this Harmons for over 5 years and for the most part its been good to shop at. I like to use the self checkout because to be honest Im faster then your cashiers at the registers. Well theyve now changed it to be a 20 item or less for self checkout. Which the woman Manning them was quite rude in pointing out. So I sat in on of the two register lines (which really? Only two open miday on Saturday.) And waited the 10 minutes for it to be my turn to checkout. When I asked how to make a formal complaint with them about my experience today they just said well you can write something if you feel like you need to but its not going to do anything.So needless to say it does make me feel better to write something about my experience because honestly as a consumer I would want to know if I had a concern that it would be properly addressed.

Terrible employees (Holly) that work there. They kept questioning my service dog and threatened to kick me out. I showed them the proper paperwork. To have them leave me alone.

I’ve been shopping at this Harmons for 22 years religiously. It’s a great friendly location EXCEPT the Deli. I buy your Boars head meat once a week and EVERY SINGLE TIME no one acknowledges me or helps me for at least 10 minutes. It’s ridiculous. I’ve worked in customer service for 28 years and this is not how you treat loyal customers. Step up your game in the deli...... at least train your people to acknowledge paying customers right in front of them.

This is a great Harmons store! Their floral department does fantastic work, especially around the holidays. The store layout is similar to other stores and is very organized. One of the great things about Harmons is the quality of their meats, their selection of rare candies, and that they sell fresh cheese curds. The parking lot is large and free to the public.

I needed some bison meat for a stew i was making. and i called everywhere! and no one had any. but i called harmons and of course they had it! harmons is always so kind and helpfull. they are the best.

I drive 20 minutes (40 round trip) to get my specialty items, and I am always treated as family. Brooke and Willie back in the meat department always makes my shopping experience a positive one. Thank you!

Harmons has been a great place to work. When striving to get in to new positions - you really have to prove you can be the best you can be in every way. Harmons gives you the opportunity to go beyond yourself to be better than you are. I love that about Harmons, and Ive never worked anywhere else that pushes you to be even better than average. Thank you

I was shopping and had an A-Fib attack and the manager called 911 and I was taken to the hospital. I left my groceries along with the rest of my grocery list in the basket and told them to please just put the items back and I would come back another day. Well a few hours after getting home from the hospital I get a knock on my door and its the manager at Harmons and she had finished my grocery shopping and delievered my groceries to me! THAT my friend is excellent customer service and just plain sweetness! Thank you Thank you Thank you.

Tonight was by far the worst experience I have yet to have at any grocery store. I had a large cart of groceries. I pulled my reusable bags that I have already paid for out of the bottom of the cart, I one reusable bag, with 7 reusable bags stuffed inside. I got to the register, and I handed the checker the collection of bags. He looked at me and asked me if I paid for the reusable bags. I was caught off guard, but I responded with yes. He pulled a bag out of my collection and it happened to have a tag still on it. He asked again if I was sure that I bought my reusable bags. I repeated again that I had paid for the bags. He then responded with, We ALWAYS take the tags off when we sell them. I asked if he was insinuating that I stole the bags. He said no. I asked why he continued to ask. He said because if you paid for them you wouldnt have the tags on the bags because we always remove them. I told him they were in fact paid for, and I dont inspect the bags to ensure the tags are removed.As we were having this conversation, I ended up bagging 90% my $175 dollar order. When I come to Harmons I am paying premium price. When I pay premium price I expect premium service. That was not the case tonight. I was harassed over 3 $0.75 bags. I easily spend $1,000 per month between groceries and gas at that store.... I wont be going back.

Went to get gas this morning at the harmons fuel pumps. And I was greeted by the older gentleman who was working the pumps I believe his name was ray Im not sure. He asked me how I was doing, and sparked up a nice conversation, then he proceeded to clean my windows and invited me to sit down as he would finish filling my car up with gas. This man definitely made my day. He went above and beyond and deserves to be recognized for it. The past 2 years I have been going there for gas I have never been treated as great as I was today and I really appreciate his Great customer service!

Best deli in THE WORLD!!! Fried chicken is the best Ive ever had, and I know fried chicken! (although I only get the chicken if their fry cook Casey is doing the cooking... all other items are spot on and always delicious).

This grocery store is unique in its produce department they have a huge variety of cut up fruits and vegetables with a nice selection of everything else.👍

After shopping here for three years I’m done. Tonya was absolutely ridiculous today when I told her I think she had the wrong price. Simply calling the produce area and asking or asking a bagger to check would have seemed like a normal part of her job? Well today she decided rolling her eyes and informing me that “asparagus is never that cheap” was the correct coarse of action. Every time I get her as my checker she’s in a terrible mood, the younger folks that works here are all very nice and talkative but all the people that have worked here a while all seem to be very bitter and rude. Harmons isn’t cheap and I’ve always shopped here anyways well not anymore!

Harmons cougar has eternal natural alkaline water 4/$5 all month long

We shop Harmons all the time... always great customers service however we purchased 4 lbs of jumbo shrimp for Easter and it was dry, once package was opened up it smelled my entire fridge up and still trying get rid of the smell as I type this. (Two weeks) very pricey and not impressed!

I have shopped almost exclusively here for over 3 years. Very friendly staff and always clean. Best place I have found to shop for food in if you like to eat healthy.

They have varieties of ketogenic ice cream. They are expensive but good for ketogenic diet

The worst customer service ever!Purchase some balloons soonest I got home the balloons were all down. I went back, the lady was extremely rude and saying things about me to the manager like it was my fault!I will never waste my gas shopping at this location again!

I don’t normally write reviews, but this morning we decided to take our pup to Harmon’s today instead of Smith’s. Darla, a manager stepped up to us and told us our dog wasn’t permitted in the store (mind you, as we had a full cart of grocery standing in a checkout line). When we asked her what policies she had regarding not bringing dogs in, she later admitted that dogs are normally welcome, but apparently ours was “too big” and “scary looking”. Our dog was extremely well behaved, on leash, and kids around the store, adults, staff included, was in LOVE with our pup. I didn’t realize your stores discriminated against certain breeds (German Shepherd) who are actually better equipped and trained than most breeds, only based off of appearance of the dogs. Needless to say, since she waited until I wasted my time filling my cart to kick my furry family member out, We left without a single purchase. For a seemingly “progressive” store, you perpetuate terrible stigmas, and it’s unfortunate how out of line your store manager was, with no legitimate store policies to back up her behavior. I suppose grocery stores aren’t about community anymore.

I ordered a cake at bakery the lady that helped me when I made the order was great very helpful, turns out she is the one that made the cake that I ordered and was nothing like we had talked about total different cake than we had discussed. They are very nice but that doesnt matter if you dont get what you order.

This is the best Harmons location I have found. The selection is wider than other locations. I would like to see the side options improve as their combo meals from the deli are a great deal

Great selection. Shelves are always stocked up. The staff is always friendly and very helpful. I do all my grocery shopping here and will continue to unless I move away from the area

Store is on the spendy side, however their produce and cakes are great👍

Getting to my car with a four pack of root bear in each hand and my four year old carrying a cake, one of the four packs fell and busted in the parking lot. While Im cleaning up the glass, the fuel stop attendant saw it and before heading over wit a broom she called and got another pack of the root beer on the way out. Just great that they are looking out for their customers, and genuinely wanted to help out.

CHECK YOUR RECEIPTS! I normally don’t shop here because you can find the same brands way cheaper at other stores. I went in today because I was in a time crunch and when I checked my receipt I saw I didn’t get my foodie points even though I specifically asked the cashier to make sure. And I was also charged more than what the sales tags throughout the store said. The customer service person acted like she didn’t know what I was talking about. So check and check again, don’t let them steal your hard earned money.

I will gladly pay a smidge more for the excellent variety, selection and customer service! I love the produce and cheese sections! The cheese maungers always teach me and help me so much.

The 2018 Valentines Day display is beautiful!! The customer service is wonderful and the store is always in stock, and clean. I highly recommend this place.

Hello Shoppers!!!! If youre in the mood for some good Gluten free mac and cheese DO NOT I REPEAT DO NOT buy an yellow box with an elephant or a whale on them !!! They have MAGGOTS inside all their boxes inside the noodles and cheese packets. They might have known this which is why they marcked them down to 88 cents.

Lovely place I love shopping at this harmons its always clean and neat.

I have to say, Billie in the bakery has some of the best customer service skills Ive ever seen. I very rarely come to Harmons but its always nice being greeted by her in the bakery.

I love this place, but they need paper towels in the bathroom. Air dryers dont work for everyone. If I have to touch the door to get out, you should have paper towels.

I love this store..I dont shop anywhere else. Everyone is very friendly and always have what I want..

Clean, high end grocer. They have a good variety of each item.

This is the 3rd time that I have ordered the scalloped potatoes from the deli. Each time the potatoes were crunchy raw. Will not make that mistake again. Three strikes and Im out!

I loved my local Harmons until they decided to put those nasty scented pine cones in prominent places through the store. These pine cones make me violently sick. I get nausea, migraines, and asthma from them. The smell is so overpowering and offensive. I would give them a wonderful review if they take out those terrible pine cones so I can continue to shop there. This is a yearly frustration.

Harmons is a great store and I like this location. However, this bakery department is probably the worst bakery of any Harmons in the state. Ive been disappointed by this bakery department too many times to count. Youre better off going to another store if you need anything from the bakery.

I was pleasantly surprised at all low carb options they carry in all the departments. Items for carb free baking, Grass fed ground beef which was very good, cage free eggs, ect. Many Keto friendly options.

I have always liked Harmons for my grocery trips, especially for their produce. However, my big mistake was trusting their bakery with the cake order for my sons first birthday. I placed the order a little over a week in advance for a cake to be used as a smash cake for his one year pictures (that I will have forever!) Unfortunately, when I went to go pick up my cake a half hour before his shoot, there was no cake to pick up, nor any record of my order being placed. I dont know why I was so surprised, since the lady who took my order really seemed like she probably had more important things to do than worry about anything I needed. The only reason Im giving this 2 stars (cause Id really like to give it negative 5) is because the lady who helped me really did try her hardest to make it right. She called another store by the photography studio to see if they could accommodate me, and when they couldnt she gave me a free cake the same size I ordered that was in the display case. Unfortunately, what I expected to leave with was a cute blue and green polka dot cake, and instead, I left with a chocolate cake with almost black chocolate icing that did not look like it was meant for a young boy at all (But better than nothing I guess). Luckily, Grandma pulled through and was able to find another cake at a different store that worked well enough. I definitely will not be ordering from their bakery again.

Staff are excellent and always helpful. Just wish the prices were a little lower.

Pleasent

Too expensive. Youre better off going to fresh market plus its less crowded. The checkstands take forever even when youre next in line😌 way over priced $ if I was to spend 500$ here I could go to fresh market and save 200$.

Ordered a birthday cake online over a month in advance. When we went to pick it up 2 hours after the promised time, they never made it. Apparently this isn’t the first time this has happened.Thank you for ruining my 3 year old’s birthday party, get it together.

Everyone is friendly here..they actually have a lot of canning supplies for such a small store! I sure like it better than Wal-Mart..you dont have to walk through a huge building to get what you need.

Ive been coming to this store for years. i have always had good luck with the butcher and the produce. i think Harmons has always been the best grocery store in Utah.

The staff is super friendly - I live less than a mile away from here now and it is super convenient for it to be so close. I go here for a lot of shopping needs or just a last minute run to get something. They have the greatest bagger. I am unsure of her name but it seems as though she has some sort of disability which is totally fine with me. Shes super friendly, screw anyone who says that she should be fired or anything rude to her. I praise harmons for having a very diverse staff. She is so sweet and she deserves to accomplish anything she wants in life

Wonderful location and very clean. The entire staff is very friendly here. Most, if not all, Harmons have Android Pay including this one - which is a huge plus.

This is the lowest end harmons in all the valley.Its pretty much a run down Smiths from the 90s.Just go to a different harmons, you will need to go to another one just to get all of your groceries.

This is my go to grocery store, and used to really love it and the people. However, recently the customer service has really gone down hill! They can never seem to agree on foodie rewards - you get told by a department what item you can collect then at checkout it doesnt ring up right and a manager on duty basically yells at you, calling you a liar in so many words. That situation has littlerally happened more than once. Then just today the manager literally yelled at me for attempting to go to the 20 items or less checkout saying had too many (I had 7). I spend so much money here each week, and the behavior of most managers there is unacceptable.. There are other stores I can give my business too.

I absolutely love this Harmons. Every time I come here its clean and very organized. The staff is helpful and always smiling. I stopped going to Walmart because this Harmons has fresh vegetables and meat. Also the cashiers are so sweet and never make me feel rushed when I go get my WIC here. Unlike Walmart that always has an issue and cant ever get anything done right. The cashiers are always paying attention if they see you waiting in line they will call you over so you dont have to wait. I love it. Keep up the great work!

Decided to buy a salad during lunch from the Salad Bar in Harmons grocery store. $11.00 for a salad and I only filled the container to a quarter full. Avoid the salad bar at Harmons unless you have deep pockets.

I love Harmons! The bakery and the produce departments have some of the best selection anywhere!

Anytime I go to Harmons everyone is friendly and willing to help me find stuff they have an awesome salad bar and Deli and I will keep going back.

I brought 10 Avocados at HARMONS, they all blacked inside. Don’t be a fool to an Egg’s HARMONS, old bad ass. What’s ever Harmons on sale, it’s about time to thrown it in to the trash. shame!

Harmons has the best cut pineapple, you can always count on it to taste fresh, be fresh, be bite size and not have core in it. walmarts sucks!!

Just had a man at the self checkout threaten to assault me, the staff did nothing about it.

Went to the deli area and got a few corn dogs. Once I got home noticed the gentleman charged me for an extra one, no biggie. I figured id go back when eventually and ill talk to them about it and they would just give me an extra one, but thats not what happened.Jorge the guy helping me was very nice but the way he handled my situation could very well be improved for future occurrences. I told him the situation and he asked who it was that helped me. I described a hispanic gentleman with longer hair but he wasnt buying it. He asked if I had a receipt for the single kissing corn dog, I said no. He said, there is nothing I can do.I asked jorge, you cant just throw in the corn dog? It was just $1.50?. He said, sorry I cant do that. So I asked if there was anyone I could talk to about this, and he said yes customer service. Customer service over a mere 1.50 cent corn dog. I could not believe it. I walked to customer service and the lady apolagized. She mentioned she would speak with them about missing food items and how to better deal with this issue.All this because Jorge was being difficult about a single corn dog, thanks Harmons

Great selection and local offerings. I enjoy shopping here

Ive been shopping here for over 2 years now and have never had a problem. There was a while I was sort of addicted to there baked goods.

The people who work there around closing time are super nice and helpful and store is amazing as well

Had some bagels here and I can taste how fresh it is! People are so helpful here :)

This is the first time Ive had a bad experience.. it was past 11am on a Saturday and multiple people were around the salad and soup bar but there were no tongs to serve the salad. I asked one of the employees and she glanced at me and rudely told me hold on Im helping someone else and walked away. I didnt want to deal with her again so I just left. Dont work in customer service if youre rude.

No sense of community! I was heartbroken by the ignorance & cruelty of the worker Cindy who yelled at Kearns Highschool football players for standing outside selling coupon books for their team fundraiser. The boys looked mortified & didnt know what to say or do. I mentioned to Cindy that I had seen others from the team there for weeks & it wasnt a problem before. She said the owner Paul had made a donation to another schools football team and didnt want the Kearns team at his store. What the heck?!?! I will no longer shop here because schools in Utah are wildly underfunded & they should have contacted the coaches or adult coordinators instead of attacking teenagers.

“LOVE HARMONS WARM SOUPS. SPECIALLY THE BROCCOLI AND CHEESE!”

Dear Harmons your salad bar is way overpriced it needs to be like half of what your charging. Other than that I love the whole store

Good customer service and have a wide selection of items available.

I always loved Harmon’s, growing up buying everything I needed with the convience being so close, Tonight I was very disappointed being accused of shoplifting with no proof, just by two staffers word, I work hard to make money to feed my family and Harmon’s is a big consumer of my check because we eat everyday like everyone else, I don’t personally eat fried chicken from here, but I was being accused of stealing fried chicken, the manager came up to me and ask me to leave the store in aggressive manner, he didn’t try to give me room to speak until I showed him it was in the cart with the rest of my things I was going to purchase, No Proof or anything on me, said I ditch it somewhere, but it’s in my cart where you put things you want to buy, and the kitchen chef repeatedly harassed us with his stare down, this isn’t or ever was the Harmon’s I knew, but I’m sorry to see what the community trust level has gotten too, I understand people steal and get caught and everyone is capable of stealing, but I hope this comment will leave a reminder, that we work hard to feed our families, being a thief was never on my mind, and to get blind sided to exit the store with no proof is a little scary, I hope racially profiling wasn’t the core of this incident, I shop here everyday with my wife and kids my mother father and neighbors, friends we are happy to see our clerks, and everyone who has made us happy here, I’m really sad sad sad and hurt, I don’t know about the theif situation at Harmon’s but I’m sorry we had this stupid moment, I wish you would have proof before confronting anybody because that’s a serious accusation, i don’t know who’s stealing your fried chicken, But you way wrong this time#foodycardmemberhurray

Love harmons i have been shopping there for years.

Great place great customer services I love it

Grass-fed beef, wonderful customer service.

Love this Harmons. Great produce and deli!

On the more expensive end. Great pre-made food and large selection of fresh meat and cheese.

The couger harmans has the best meat department on.the west side

When ever I need something at the last minute, and dont have time to hope it is at Walmart, I can always count on Harmons to have it in stock. I dont waste my time going any where else.

Great employees, but really busy most of the time.

Love harmons. It has most every thing I need

Excellent deli, good service. Would go again.

Whole foods pricing for Wal Mart quality food?

Clean...well stocked...good pricing

Great Challah bread! We love it!

The people are very friendly and helpful

Clean with great meat and produce.

The fresh food is always so great!!!

Great selection, friendly people.