Our Technician from Capritta was on time, professional and did a great job. He fixed my cooktop and it is as good as new. Also the technicians who installed my whole remodeled kitchen did an amazing job! Capritta helped make my dream kitchen come through from the sales team to everyone I talked to. Thank You!

Excellent job of replacing AC with heat pump and thermostat. Finished in one day and returned to make wiring adjustment the following day. Courteous, hard working and patient. Responsive to any issues.

Al and I were completely satisfied with Joe’s ability to repair our stove. He was courteous and skilled.Also, we were happy with Adam’s correct determination of what was wrong with the stove when he was here a few weeks ago.

Saturday morning I woke up to find that my central Air decided that she was taking the long holiday weekend off. After two years of taking care of COVID-19 patients AND dealing with my Mothers last battle with Cancer this was the icing on the cake! I called Capritta and left them a message. I received a call back early Monday morning but of course I was at work and didn’t see it until 8pm at night. There’s my amazing luck again. Tuesday morning I woke up and called them. I can’t remember who I spoke with unfortunately, because she was wonderful but she apologized repeatedly that I hadn’t had cold air since Saturday. She then said those golden words I had been praying she’d say “Im so sorry but the earliest we can have someone out there is by 5pm today.” I immediately responded “You’re sorry? THANK YOU SO MUCH!!! I figured it may take a few days for you to be able to send someone out!” We had a nice laugh and hung-up. Now to see if I was going to have to replace my air system. My stomach was in knots all day. I received a phone call from “Joe” well before 5pm stating that he would be arriving within 30 minutes. And 30 minutes later two men pulled up in separate vans. Now seeing two vans I’m thinking the worst, but Joe explained that he was training a new technician Adam. Another sigh of relief! I explained what the problem was and they quickly went to work. About 15 minutes later I walked into my house from doing yard work and felt like I walked into heaven. THE AIR WAS ON AND IT WAS COLD!!!! I excitedly walked outside and Rudely interrupted them to say “The air is on and it’s cold!” Joe smiled and said “yes, we just needed to add some solution to it.” After they fix the issue they continue to thoroughly go through my entire system. I would like to genuinely thank Adam & Joe for everything. JoJo said thank you for being nice to him too. And this is why we will ALWAYS call Capritta!

I was informed promptly of the schedule and recieved a call from the tech, identifying himself, and giving me his arrival time. Upon arrival he quickly was able to detect the probable problem with the washer and confirmed it by telephone with another tech. He was friendly and knowledgeable. I felt he spent an appropriate amount of time in the diagnosis and follow up. I appreciate the care your company takes with customers!

Josh was extremely professional and personable. He was on-time and diagnosed the problems with my appliances. He explained how to repair them and offered a potential solution that saved me some money. I had used a competitor about 18 months ago and regret it. Josh explained that the problem I was having was fully covered under warranty. The former technician did not explain that and charged me nearly $500 to fix something under warranty, that ended up needing a full replacement now, 18 months later. I will recommend Capritta going forward. Thank you.

Congratulations to Capritta Appliance & Air Conditioning on winning the 2021 Parade of Homes Craftsman Award! So happy to see you accomplish so many GREAT things!

We have used Capritta 2 times and both times they were very helpful and professional. Joe came and fixed our oven. He was able to answer questions that I had, as well as explaining what parts needed to be replaced. He was very knowledgeable and personable. I have and will continue to recommend Capritta to others.

Joe did a great job quickly determining that our cooling problem was associated with a blocked drain. He described the issue and carefully disassembled the interior to gain access and clear the blockage. Joe displayed a very professional attitude and was pleasure to talk too!

I had my microwave serviced using Capritta recently and they did an excellent job! The staff is incredibly friendly and helpful, and they went above and beyond to make the experience great. Very fair on pricing as well. This was my first experience with Capritta and felt great about supporting a local family owned business who has been here as long as they have. They certainly have my business in the future.

Ι have been trying to get Capritta to fix our new Samsung hood for weeks . No call or email back .We recently bought all our appliances $$$$$ from you because we trusted your name. A trusted reputation goes along with a trusted name. It’s so disappointing to see that’s not the case. Our hood is still not functioning after 2 months of install and therefor our cooktop is practically useless since we can’t use our hood for venting.

This experience was beyond professional. Not only was he knowledgeable, he also took the time to explain to us how the units in our home work, what kind of work he was doing and even told us about preventative care that would help us out in the long run. I really Recommend this service and the company as they are great so far!

We were the last call on Friday afternoon. Joe D. took his time to check out everything before replacing the ice maker. As he was ready to leave, I told him my digital display on my microwave had gone out that morning. He quickly checked for a loose wire and fixed that too. He told us he only had been working on appliances for a few months…his training is HVAC. It was obvious he likes what he does and he’s a quick learner.It’s difficult to find good technical help these days but Joe is a keeper.Hope you appreciate him, Capritta!We’ll call you again.

Joe D came into our home with polite professionalism both when he was there to diagnose the issue and when he returned with parts. He called ahead of time and was in-time and very efficient. He answered all my dumb questions with instruction on better care of the appliance for the future. Ill call Caprita any time any appliance has an issue from now on.

Peter & Joe ran many tests on the dryer before determining the solution. They were extremely thorough and professional.

Joe was very knowledgeable and professional. His expertise was extremely helpful.

Justin Art and Chase installed our new Dacia refrigerator. They were extra careful on our wood floors and knew what they were doing. I would highly recommend Capritta Appliances and their professional installers. Thank you Capritta!

Joe, the tech, was on time, knowledgeable and professional. Good customer service skills, easy to work with.

Mason and Art came today for the second part of our install for our appliances. They were efficient, arrived on time and communicated with me through every step. What I appreciate the most is that they do absolutely everything - whatever the have to move, they put back. I offered multiple times to move things out of their way, they refused my help. I also appreciate that they take such great care of ensuring my floors are taken care of. Lastly, with a new appliance install they made sure I was able to use both of my appliances before I left.Highly recommend Capritta from a customer service perspective!

OMG! These guys were so nice and so fast. They restored my sink disposal that had not been working for 6 days. Thank you Dylan and Joe!

My experience in the showroom was great when I ordered new appliances. I knew it would take several months for them to come in. It’s been 3 months which is ok. What is not ok is their apparent inability to return a phone call asking for a status. I’ve called 3 times. Twice I was told someone would call me back the next day. It’s been over a week since my first call and still no call back. Update: I drove to the showroom to get an update. The salesperson was very helpful and has since emailed me updates on my order.

We bought a washing machine. Now, I need to say that I am the pickiest facility engineer you could imagine. The two guys (Thomas A. and Art H.) who delivered and installed the washer, were simply amazing! They treated my home with total respect, and they installedand set up the machine in a very professional manner. I believe that Capritta is sincere about their Customer Service!

Joe was great! He called before his arrival, got here on time and was very knowledgeable and helpful. I will certainly use their services again for all my repairs.

Responded quickly, AC tech knew what he was doing, got the problem fixed. Friendly as they come. Would give 8 stars if I was allowed. If you hate Capritta, I hate you. They rock. Hands down only company I will let touch anything in my house.

Very professional service. I have installed washer and dryer by these gentleman: Geterrius C., Masson D., Art H. and they did a great job. I recommend this company.

I placed an order a year ago, only to find it had been recently cancelled. Vince in Parts helped me locate the part I needed and gave me the contact information to be refunded for my cancelled order. Excellent customer service!

Adam and Cristian were our service techs. They were on time, friendly, informative and professional. They explained our problem and the repair process and cost. They repaired the problem, cleaned up and finished promptly. Well done.

They came and got my dryer fixed right away. It works fine now.

Positive experience with stove replacement in new house recently purchased. Technicians Mason D. and Art H. Showed up on time and were very courteous, professional and careful. Much appreciated!

Absolutely wonderful company! They came on a moments notice when my subzero refrigerator went out! They were able to get it cooling right away and order the part needed. Austin was incredibly helpful and professional! They were honest and fair. I would 100% recommend Capritta and will use them again!

This one star rating is given due to Caprittas complete lack of responsiveness to a request that I made online, through their website, on May 23rd. I was provided with a Request ID number and a message stating that someone would follow up with me. Apparently not in a timely manner. I then followed up with a phone call and left a voice message for Capritta on May 31st. Still have yet to receive a response. They have stellar customer service when one visits them at their location in Melbourne and this is extremely disappointing.

Jordan came out same day and fixed my refrigerator/freezer. He called before he arrived, arrived on time and communicated with me the entire time. He had the part needed on the truck and was able to fix my problem in under an hour. Very near, organized, and professional. Highly recommend.

Jordan was just here to replace a broken wire harness in my refrigerator. He was fast and professional. I highly recommend this company and their technicians. The cost was also low. I expected way more and was pleasantly surprised by the price for service and replacement part. If i ever need a repair done again i will us capritta and ask for Jordan :-)

Terrible everything with this company. Took 3 months to get to my home to “try” and fix my ice maker which was a recalled part and under warranty. I had to follow up with them on getting the part and coming out to my home, they cancelled two appts. on the day of, they sent someone very rude and unprofessional twice to install the part and the ice maker still did not work. Do not use this company. It was such a waste of time and very stressful for me. We found a company who got it done in 10 minutes the 1st time.

I ordered an Alfresco grill from Capritta and it was delivered and installed today. I cannot say enough about how good this company is. Mason and Art delivered the grill and did an excellent job. I strongly recommend this company.

Came in with washer issues, unsure if I was going to need a new one. Based on the description I gave, they were pretty confident they could repair mine.Joe showed up at the beginning of the time window they gave me, showed me the bent struts that needed to be replaced and had the parts on hand to get the washer up and running then and there. Taught me how he was doing the repair in the process, too.Thanks so much for coming out!

Bought a beverage center from Capritta, Tom and Glenn came out to install it. They were very professional, and installed it quickly, making sure it was level and that everything worked and then ran me through the operation. Very impressed with both of them and the service they provided.

Beautiful store. Very knowledgeable and professional people. There is more there than I expected. Highly recommend going there before you purchase anywhere else.

Capritta has been out to my house 3 times and every time has been wonderful! Joe D has been out 2/3 and has been very thorough with what he is doing to our AC and how he is going to fix it/how we will be charged. Great personality and very polite!

I would highly recommend Capritta for all your appliance needs. Great sales and customer service! We purchased all of our appliances from Capritta for our new home. Mason D, Thomas A, and Dominic L did a fantastic job installing the appliances and everything looked beautiful!After we moved in we had what turned out to be a minor issue with the washing machine. They had someone out right away to address the problem. The service techs, Mason D and Getarriius C were courteous and professional.

Replaced microwave and stove. installers (Mason, Art, and Geterious) were professional, pleasant, competent and worked well as a team; a credit to this company. Pat, the salesman, was knowledgeable and helpful, not pushy. Overall a very good experience with this company.

Capritta is awesome!! Three gentlemen came to install our appliances, Geterrius (“G”), Mason and Dominick. They were informative, very knowledgeable, and very polite. They installed what they could, the cabinets need tweaking and said they would come back when everything else was ready. They cleaned up after themselves and gave me an in service on the appliances that were installed. I thoroughly enjoyed their sense of humor as well!

My Dad was so impressed with Chad and Dennis. Even though he only needed a small ticket item (hard to find bulb for a microwave) they gave excellent customer service. They went above and beyond until they found what he needed. He highly recommends the company. He will do business with them again!

Joe came out to replace a part on my AC. His knowledge and customer service was some of the best I have ever dealt with. I truly appreciate Joe, and Capritta Appliance for all their hard work, dedication, and amazing customer service. Thank you!

Professionally installed our refrigerator, dish washer and microwave. Geterrius C, Mason D and Art H took very good care not to damage any of our new cabinets. They were very informative about the appliances and was very responsive to all our requests. Outstanding job

We had the best technician come out to service our fridge, Joe O. was incredibly helpful and let us know what the process was and how he was going to take care of it. He took the time to be very thorough. Very reliable company with great employees!

Weve been buying our appliances from Capritta for nearly a decade. Our most recent was a new range. While the products and repair service I receive are always top notch, this review is specifically in regards to the range installation I just had completed. Thomas and Glenn were on time, courteous, professional, and upon removal of the old range, quickly pointed out and repaired an existing fire hazard left over from kitchen reno guys. They offered to clean up area before installing new range and installed the anti-tip brackets that were missing as well, post-reno. Very careful of my walls and furniture to boot. I try hard to keep my money local, companies like Capritta make that easy.

Joe O was thorough and very knowledgeable about my gas range. He was able to make repairs and advice on maintenance issues needed. He was courteous and very professional and observed covid restrictions during his entire stay. Thank you Capritta and Joe O.

Capritta, thank you for my experience yesterday with the delivery of our range. The gentlemen that delivered and installed it really went above and beyond. Not only did they perform their job well and in a timely manner, they had very engaging personalities and accommodated my overly curious children. Thank you Geterrius and Mason. I truly hope you deliver our next appliance!

We received delivery of our new Bosch dishwasher today from Capritta Appliance. This is the second appliance weve purchased from Capritta, the first one being a Bosch range/oven.We enjoy doing business with Capritta because they are a locally owned company with great service and friendly, knowledgeable employees. The three men who installed our dishwasher today were no exception. Geterrius C., Mason D., and Dominick L. were extremely knowledgeable, helpful, and friendly. They made the adjustments necessary to install it perfectly, demonstrated how to use all of its features, and answered all of our questions. I highly recommend Capritta for anyones appliance needs.

Joe D came to our house because our air conditioner just quit this afternoon. Only 5 months old. He looked at the air handler and found the previous owner must have put a scent strip in there and it blocked drip cap. (I think I said that correctly) any how Joe very professional and kind, and explained all that he did. I would definitely recommend Capritta to anyone needing air conditioner repair!!

Very happy customer here. This is not the first appliance I have purchased from Capritta. From the sale all the way to the install everyone is very friendly and professional. Mason and Geterrius installed my new washer and dryer and made a tight fit work seamlessly. I really appreciate how stress free the install was for me. They really took their time to make sure not to damage my home. A bad install can ruin the entire job, these guys get FIVE STARS for customer service. I highly recommended Capritta for all your appliance needs and if Mason and Geterrius come to your house... you are in great hands!!!!!!

Geterrius.C and Mason.D did a great job of installing our cooktop. It was not a straightforward job and they were very professional and patient and made sure it was done correctly. They were very polite and went out of their way to accommodate us. Pat was our salesman and he did a great job of advising us and following up on the order which wound up coming in at least 2 weeks early. Thanks guys!

Capritta and the best! We had a new washer and dryer installed by Geterrius C. and Mason D. They were very careful, polite, attentive to our requests and did an excellent installation job. I highly recommend Capritta, Geterrius and Mason for any appliance replacement. Furthermore, we have used Capritta for our appliance and A/C service through their warranty/service program for over 10 years and have been very happy.Evan K.

Brody was very professional and explained in detail about what could and should be considered. He repaired our oven and advised us about our appliances in the future. I would recommend Capritta to our family and friends. Thank you Brody.

My Samsung refrigerator went on the fritz, purchased it elsewhere, only 3 years old and out of warranty. Had seen great reviews for this business so I called them Monday morning, by that afternoon they had someone at my house. Jordan was professional & friendly, was able to figure out what was wrong with my fridge. Unfortunately, its something that is expensive to repair but is covered by Samsung. I did not know that until they called me and informed me of the extended warranty. That was very awesome of them. Samsung only deals with warranty services from a call center out of South Florida so I wont be able to use Capritta for this issue. But in the future, I highly recommend them for your repair needs. Ill definitely keep them in mind for any future appliance purchases too!

We visited Capritta Appliance to discuss an issue we were having with our dishwasher. We met with Brian and Pat. Both, gentlemen, were knowledgeable, informative and helpful. They listened to us describe our problem and offered possible solutions. In the event, we weren’t able to solve our problem, we asked for information on a replacement dishwasher. Pat provided excellent information and recommendations. But, what was MOST IMPRESSIVE and APPRECIATED was his recommendation and encouragement to attempt the remedies he suggested, before discarding a perfectly good dishwasher. We followed his advice. Amazingly, and much to our satisfaction, Pat’s recommendations worked!! We can keep our dishwasher and, for the time being, don’t have to invest in a replacement. We are so appreciative to Brian and to Pat, for their time, knowledge, kindness and concern to assist us. We will DEFINITELY will go to Capritta Appliances for all of our future appliance needs. We have spread the word to others, encouraging them to check out this honest, knowledgeable and caring business. What a pleasure to do business with people you have confidence in and can trust. Thank you so much.

This was my first experience with Capritta appliances installation and I couldnt be more pleased. Mason D and Geterrius C could not have been more professional, experienced and just all around pleasant to work with.. Every installation is different and they encountered a new situation to them but their training enabled them to trouble shoot and get the installation finished even though it took some time. The whole experience was great and it has reaffirmed to me that Capritta Appliances was the right choice.

My refrigerator and freezer were not cooling. Called and set appointment that day. Joe Ostolski came when they said he would, assessed the problem, replaced 1 part and the problem was fixed. Success! Joe was very efficient and explained what was going on. I would use this company again! Thank you!!

After having a technician replace my icemaker, I noticed the paint bubbling on the adjacent wall. The technician was called back after the new ice maker did not work properly and asked to see if there was a water leak. He said the water line to the ice maker was leaking and he repaired it. After having to come back a third time to replace the new ice maker for a second time, I asked what they were going to do about the damage to my wall and the damaged hard wood floors, that had water bubbles under the finish. The technician said it had nothing to do with him and even though the water line to the ice maker was moved to install the new one, he didnt cause the leak. I waited from September to December to receive a response, only after following up. I was told because I couldnt determine when the water leak began, Capritta was not doing anything. How is it possible to determine when a waterline begins leaking? How would you prove this? Does it make more sense that the technician might have caused the leak when repairing the ice maker. Apparently not according to Capritta. Tried to explain this to Caprittas rep who did nothing but evade questions and not allow me to speak by speaking over me. I will never give this company another nickel. Horrible customer service. For a high end, expensive appliance center their lack of professionalism and rudeness is astounding.

I had a Bosch unit put in and the people at Capritta are always pleasant and responsive. Ive had some minor issues over the years and they back up what they sell and install. Never an issue and always satisfied. They need to be your go to place for quality products and great service. Their prices are also very competitive.

Jordan came by and instantly diagnosed the problem, then came back to fix it. He was fast, kind, and professional. Would recommend both Jordan and Capritta in general

We just had a new washer/dryer delivered and installed and I would give the service techs five stars for efficiency and helpfulness. Geterrius and Mason provided top notch service!

I am extremely satisfied with the service I have received from Capritta Appliance and Air Conditioning. I have used them for several appliance problems in the past several years and have always been happy with their work. This week, I requested a service call for my refrigerator and stove. Two service repair persons arrived, Austin and Joe, and they quickly and expertly assessed the problems and made the necessary repairs. They were knowledgeable, competent, very personable, and completed the repairs for much less than I expected they would cost. This company gets my highest recommendation.

I ordered a complete retrofit for our summer kitchen. Pat recommended Alfresco. Vince and Rene did install and made excellent recommendations on use and maintenance. All work very professional. Great team!

I called Friday afternoon with a Whirlpool refrigerator that wouldnt cool the contents. The rep. who answered the phone was courteous and helpful, placed me on hold for a minute, she returned to say that she would have a tech at my home before the end of the day. Joe Ostoiski showed up at my door like he was shot out of a cannon and went right to work. He diagnosed the problem and suggested the solution. He was knowledgeable, no hes an expert and a nice guy. My kudos to your company, you will be my first call for any service issues in the future.

Capritta was friendly and professional throughout our experience. They helped us Select and installed all new appliances in our new house.They always showed up when they said they would. The techs were respectful, professional and fixed warranty work effortlessly and effectively. They showed the same commitment to excellence as did the sales staff.The sales staff was also responsive in matching the skill level of the tech with the severity of a warranty based defect.Capritta is a home run operation for a seamless installation of appliances. you cannot go wrong skipping the big box and opting for Capritta.

Justin and Jeff were so helpful with the installation of our new appliances and excellent at helping us trouble shoot in areas that were needed.

I went in to Capritta’s today to purchase a Speed Queen washer and dryer set! I had been all over Brevard county and everyone was out of stock. I took the pricing I had from others dealers and Vince & John matched the price. They were awesome to work with and got me out of there quick!

For over a year, I was in an endless search for a washer and dryer. I narrowed it down to Speed Queen and decided to give local business Capritta appliances a try. I am now a very happy customer from the beginning with the excellent service from Lydell and Brian, true customer service and totally guided me through the purchasing process. Within a week, delivery was scheduled and the crew, Dominick, Geterrius and Mason arrived on time and patiently installed my appliances. After a minor issue with the washer, Capritta service Chad quickly followed up and sent out another crew with a washer replacement. The crew Glenn and Thomas made sure I had a total understanding of the appliances and assured me that the appliances were in perfect working condition. The entire Capritta team were professional and made sure everything was done to my satisfaction. The entire Capritta’s team lead by example, every company should communicate and conduct business in this manner. This was a very positive experience, easy breezy and I’m now a customer for life.

The best appliance and air conditioning business in Brevard county best service Ive ever received

On Wednesday November 11,2020 I had Geterrius C. and Mason D. fr4om Caprita, replacing an over the range microwave. Their work was highly professional; very clean done. Both guys were very helpful when asked for information on the new appliance. I gladly recommend the Company and this two employees as a top service delivered.

Geterrius C, Maso D, and Glenn P serviced our dryer exhaust today. Pleasant, professional, and efficient. Everything you want in a repair team. Thank you guys for job well done!

Had stove control knobs repaired very quickly and efficiently by a knowledgeable repairman.

Caprittas response to our urgent call for a refrigerator repair was within an hour. The service repairman, AUSTIN, immediately analyzed the problem. He was courteous, polite, professional and knowledgeable. We felt completely assured of his competence. We were extremely satisfied with the final results.

My A/C went down on a hot weekend, and they came the same day to get it up and running despite needing a new coil. The part was delivered and installed that following Monday. Thanks to Austin for awesome, speedy service!

Our oven quit working last week. Today we stopped in to Capritta hoping they could come sometime soon. They came the same day! The electrician, Eric Harding, was wonderful. He was polite, knowledgeable and worked quickly to make the repair. The cost was appropriate for the time and materials. Would definitely use them again.

A Speed Queen washer computer problem was driving me crazy for months. Capritta sent Jeff who quickly fixed the issue. He was professional, courteous, and fast. Thanks Jeff!

The installers (Getrrrius C and Mason D) did an excellent job installing our dishwasher.

I have been using Capritta appliance repair service for years. They’re always prompt and efficient. They do a good job fixing appliances I wouldn’t call anyone else. Today they fixed my dryer and I’m thrilled! Very professional team all around at Capritta.

Matt Kaczmarczyk is very pleasant, professional and attentive. He took time to explain the difference in features of the dish washers we were considering. When he didnt know something he looked it up - much better than making up an answer, as many sales people do. Matt was cautious in his delivery estimate and our dishwasher arrived sooner.

I recently purchased a Speed Queen washer with the assistance of Matt Kaczmarczyk. Thankfully, it was in stock...I purchased it on a Wednesday, and I was washing clothes on Friday morning. It was a hassle free purchase and delivery. Any future alliance purchases will be made at Capritta.

Mason D and Geterrius were very professional and did a great job installing a new dishwasher.

Our dryer broke. We purchased a new dryer and it was installed and delivered next day! Always great service from Capritta!

Geterrius C. & Mason D. - Neat, courteous & very professional/personable!

Called them about my AC and they got out there in 5 hours and fixed it! Simply the best. Bailey at the front desk and Joe the tech made it all possible.

Very professional, very knowlegable, and they laughed at all my jokes.

The worst customer service ever. We purchase appliances for our new home from Capritta in January. They will not address any issues including sending wrong item. We have tried making contact with multiple times Kevin since February and he hasn’t returned one call. He is by far the most unprofessional person I have ever worked with. The only time we got anything close to a response was after I went to the store to complain. Some one came out two days later and agreed with my complaints. I haven’t heard anything from the company in two weeks. I called office again today, let’s see how long it takes to get a response. I was told Kevin would call I already know the answer!!

Geterrius, Mason, and Art from Capritta replaced our built-in Thermador refrigerator/freezer. They showed up on time and were very courteous and professional while removing the defective unit and installing a new one.

Pat Capritta helped us select the perfect built-in refrigerator and dishwasher for our needs. Tim, Vincent and Mason were the installers and they were great: Polite, friendly, careful and professional, they took out the old and put in the new under challenging access areas. They worked well together, I never heard a complaint or cursing and they were nonsmokers. I would highly recommend Capritta Appliance.

Right now I give them 2 stars. But I can give them the benefit of doubt due to pandemic. I call and no one answers the phone. They say there will call back but do not. Maybe they just want to sell new fridges and not fix them. I dont know.

These people are bad news, stay away!My AC wasn’t cooling, so I called Capritta. The tech Joe came in and removed all the ice from the unit and also unclogged the drain. The unit was low on gas, so he refilled it, but he couldn’t find the leak, which I understand and here is where the problems begin. Afterward the AC condenser (unit outside) wouldn’t start. At this point the tech Joe said “your compresor is bad” and I go how come? I mean it was find until you got here. The tech suggested the only solution was to buy a new AC unit. He was hard press on that, as the only solution. He even gave quotes for new AC on the spot.Long story short, I called another company and our tech Joe had put so much gas on the unit that the pressure was through the roof and the unit was shutting off in order to prevent further damage. Either he did it on purpose to push me to buy a new AC or Capritta’s techs have no clue on how to fix ACs. You will be the judge if you make the mistake of calling them.Ohh and he still charged me $150! For literally breaking the unit! Shameful service!

Great place to go to for any appliance need!! Dont bother going to any other place. Go here first, save yourself time and money!!!!

Unfortunately, Caprita appears to be severely understaffed in its appliance repair department. They proposed scheduling the repair on my non-working refrigerator for three months out. Who can live without a refrigerator for 3 months?

Bought all kitchen appliances. Very happy with them.

After 16 years our built in microwave died. Matt was extremely reliable, professional and followed through with locating a similar microwave product that would accommodate this space. In the past 10 years, we have been satisfied with the sales force and service group in this company.

Good job Geterrivs and Mason installing my dishwasher,👍

Steve at Capritta was fantastic and went way out of his way to help me with my oven. When the tech came to the house he also was very good. I highly recommend this company. Thank you so much for your help.

You should’ve never got rid of Tom Brady.✌️ 😴

Great customer service. Had a minor issue with my refrigerator. They sent a repairman out within a day. It was a very reasonable price to get the part replace. It took a week for the new part, no big deal i was expecting that. Capritta updated me as to when the repair guys would be there and when they were enroute. Would definitely call them again.