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JOANN Fabrics and Crafts
1537 W New Haven Ave, West Melbourne, FL 32904, United States
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JOANN Fabrics and Crafts
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MA
Review №1

Lots of discounts storewide. Holiday decor galore! Friendly and helpful staff!

La
Review №2

Very frustrating experience at this Joanne fabrics. Zack was great helping me find the right belt material. The cashier, was terrible. She tries to put 2 coupons on the order but they system then took only the lower one. She them got an attitude when we demanded she put it in right. Then she over charged us. It took 1/2 an hour to fix it. No one was happy including us as the customer.

Ro
Review №3

The fabric team inside Joann was very helpful. We bought in some old vinyl and they helped us identify a suitable replacement and color scheme. Additionally they were very helpful when I asked where to find staples. The gentleman at checkout was very polite.

Gi
Review №4

It was an okay experience. There werent too many workers around to help me find the things I needed. Im just starting my sewing journey and had no idea what I needed or where things were so more workers would have been nice. The line was also long and there were only 2 cashiers the whole time.

Li
Review №5

Good sale for Halloween stuff.Got some great upholstery fabric on sale. Good service.

Ma
Review №6

Like other JoAnn stores, this one has most crafting and sewing items you may need. Occasionally I have to shop online instead. Their app usually offers a 40% off coupon on a single, regular priced item so make sure to check that out. Anne Marie at the front register is always a delight. Even if its not a holiday shes always wearing some fun items and its very friendly.

Bi
Review №7

The kids loved it.

Am
Review №8

In the process of resetting departments so things were not where they used to be and staff didnt know where items were either. Cashier was very friendly and sweet.

Pr
Review №9

This Joanns is THE BEST! They have amazing sales ALL the time, and the employees are so friendly. I go all the time, and I love it!

Mi
Review №10

Very helpful! Great shopping experience...

Rh
Review №11

With so much fabric I should have found what I wanted... but no sunflower fabric with a black background... actually couldnt find any that had sunflowers at all... plenty of other options but I need a specific theme for an upcoming project...

Ha
Review №12

Everything was fine and dandy until Annie the cashier was ringing up my mom and then asked my mom to get small bags for her behind the counter? So she could bag it? My mom doesn’t work there, Annie does. Very confusing.

Ra
Review №13

Great place for crafters!

Jo
Review №14

Staff was upbeat and helpful product was in stock..

V
Review №15

Fairly good fabric & crafting selection but has become TOO PRICEY.

Ei
Review №16

Not overly impressed, the store has a lot of products but in my opinion not enough staffing. I found it difficult to find what I needed and for the most part there was only one cashier. I felt bad for her. 😔

Ai
Review №17

I love to crochet and they have the best selection of yarn and for not so crazy prices.

Ja
Review №18

Thank you so much Ruth! When I was short 50¢, she wanted my daughter to have her Surprise and covered it for me. I had a nice warm welcome. I highly highly suggest Joanns. Theyre beyond friendly and always running great deals!PS Ruth bless you hunny! Forever grateful.

M
Review №19

Best location Ive been to thus far. I found some fabric that Ive been searching for quite sometime. Great selection.

Je
Review №20

Lots of selection at a reasonable price. Associates very helpful. Would recommend to family and friends.

Me
Review №21

My favorite store they always have good prices

Pa
Review №22

Love Joanns; however, the fabric selection during this visit was lacking. I dont know if its because they just had inventory? Ill try back in another month.

Ca
Review №23

Wonderful selection and friendly staff.

De
Review №24

Dont really have too much stocked inside anymore it kind of looks barren in areas...

De
Review №25

Got a great sale on my Craft stuffing today

Do
Review №26

Great selection of craft materials. I go mainly for yarn but always find something else I have to have for home decor. The selection is generally great and the order online, pick up in store is very convenient. My reason for a 4 star review is because they are usually short staffed on the registers and you might end up spending more time in line than you did shopping! Overall a great craft store.

Ju
Review №27

They did a great job helping me return some material. Very nice employees

Ka
Review №28

Seriously how could anyone give more than one star? It used to be nice a couple of years ago. Now its filthy. And nearly nothing on the shelves. Certainly nothing unique. Ick!

Te
Review №29

Had what i needed and some nice home decor but the staff was rude and unhelpful. I did NOT wear a mask and neither did a couple other people. Those employees helped and were polite only to mask wearers. so... now i wont go back and instead ill go to michaels where they keep their politics out of their customers service. I walked out of joanns not buying a thing even though they had what i needed. I will NOT be disrespected by 19yr old liberals with shaved heads

Su
Review №30

Need to fix the A/C, but other than that nice store.

Mi
Review №31

Had exactly what I went in for. Fun to look around and get ideas or inspiration for future projects. Friendly service. It was very busy.

Pa
Review №32

Clean store. Helpful and friendly staff

ka
Review №33

They are very informative and helpful!

Ta
Review №34

This is the only place to buy the diamond dotz in person and not just online!

Ba
Review №35

Went in on my day off to pick up a few items. Wlking in I noticed the store is filthy and disorganized but the 1st thing I see is outside cushions that i have been looking for for months, On SALE!!! Very happy I am ready to grab 3 sets and I get them price checked since they are also 30% off. Only to have the cashier state that the cost is $115???? The price tag said $34.99 on both of the floor displays. All the employee said is oops. It is mislabeled. And has another employee run over to grab the price tags off the display. Thats a pretty big opps. Then employees are following us around the store while I try to finish my shopping. Finding out they dont have half of what I need. Go to check out and she cant figure out the price for the fabric even though it is right there, I will never be using joann fabrics again. Id rather spend 2x as much at any other craft store.

Ga
Review №36

I love this store... Great fabric selection.. has a little bit if everything crafty... Thanks

He
Review №37

I like this store BUT I really wish theyd streamline the organization of the fabric department. I dont think its just this store but all of them. The people who work here are always nice and helpful but usually hard to find as theyre consistently understaffed. Never the less, I always manage to leave with more than I anticipated, but I think thats a crafter issue not a store issue 😅

Br
Review №38

Nice clean store. Good size. Usually have stock of items.

Cr
Review №39

Amazing, very good costumer service, the girl who checked out super helpful and very nice, I love the place.

Tr
Review №40

Good variety but checkout is always SLOW!

Re
Review №41

While the shopping and selection is great, the checkout process is not. This store rarely has enough associates to check out the patrons in a timely manner, especially on weekends and heavy shopping holidays.

Pe
Review №42

JOANNs never a bad shopping experience.

Sc
Review №43

Very nice staff But takes way too long to check out.

77
Review №44

I sew a lot. Visit many Joanns across the USA. This one was surprisingly dingy and unclean. I was a bit shocked. Could use a good cleaning and care.

Ir
Review №45

Went shopping with my daughter and a friend to pick up supplies for her work to on some sewing projects. Purchased several cross stitch kits and several bins to use on her shelving unit in her kitchen. The store was well stocked and customer service was very helpful and friendly.

Ll
Review №46

Store was short of many items. Was looking specifically for bamboo sticks.

Jo
Review №47

Favorite place to buy craft stuff

Wa
Review №48

Prices were ridiculously high..$30 for an 8x10 picture frame is crazy..and store seemed dirtier than I remember with lots of broken merchandise...very disappointing

Li
Review №49

Very messy and dirty. I was absolutely shocked! Will make the drive to Waterford Lakes instead!

Ni
Review №50

Joanns is back in action after the serious run on fabric during the initial mask-making days. The store seemed fully stocked again. I reduced a star because they werent taking numbers at the cut counter (and that caused a little confusion amongst patrons as to who was there first). I am not sure if this was an isolated incident or a new way of doing things.

Je
Review №51

Great place for all my crafting needs! I went to get some dye for tye dying. The organization of the shirt section was horrible.. myself and another customer were very confused on the layout of the shirts. Other than that the staff is always helpful and friendly. When I was checking out the cashiers computer was not working properly so she had to enter everything in manually but she continued to give me 5 star service! 😊 I left happy with everything I needed.

Le
Review №52

The salesperson was very helpful and pleasant too.

La
Review №53

They are so helpful, a good price, and I LOVE everything they have to offer.

JO
Review №54

Had everything I needed. I go there for all my quilting projects.

Ma
Review №55

Wide variety of products in store. Great sale on fabric. Good coupons! 3 check-out lanes open. Time to restock your craft closet!

He
Review №56

Love Joanns. Always find what I went in gor. Did notice alot of empty shelves today. Not sure if they are rearranging or doing inventory. Hope they are not closing.

Br
Review №57

Great fast curbside pick-up!Good prices and coupons too.

Sa
Review №58

Joanns had what we wanted, the staff was very helpful but the place was really empty and very run down.

Ga
Review №59

I would normally give them 5 stars but they still dont have any material to speak of and you still cant order any to ship. The rest of the store was pretty much stocked with almost everything else except paper crafting. Their air conditioning was down also and there front doors were stuck in the open position which made it a living hell for anyone who was working up on the registers. I saw a total of 6 people working there and that was including the lady who was working in the Husqvarna sewing area. I sure will be happy when things get back to normal.. 🙏

He
Review №60

They had 1 cashier for a line of 7 customers. There was no attempt to call anyone to help. The cashier was pleasant and was working as fast as she could. The picture framing area was closed and the advice we were given was I heard Michaels opened theirs.

F.
Review №61

Very friendly. We were past close and not once did we get attitude or asked to leave. Not to mention I bill was $115.00 and the employee scanned us some coupons and we was down to $85 awesome customer service.

Ke
Review №62

They have a large selection of craft supplies. I will say the fabric area can get a bit backed up. I got the supplies and pattern for my cosplay cape a few years back and it came out really well.

Gr
Review №63

Employees are very helpfully. Store is huge. Sales and markdowns are deep discounts. Never settle on first find. Look in every clearance area. Its worthwhile checking

Ch
Review №64

They lack workers to help out

Ni
Review №65

Less choice of fabrics than is available at other Joanns locations

My
Review №66

Great deals!!! 70% off Christmas items. Stocked up on wrapping paper. Buy 1 get 4 for free!!

Ly
Review №67

FYI. Cashiers are a hoot. They crack me up every time.

Ma
Review №68

Nice customer service but always a line and not enough check out clerks.

Sh
Review №69

Great for material, crafts, and some items already made.

Ch
Review №70

Great fabric selection. Always good deals. If you need crafting supplies, theyve got it!

Nu
Review №71

Got these for 70% off. Was $29, but got them for $8

Ca
Review №72

The Guy Name Eurk, god i hope i have hes name right lovely Young man very polite.They have so many beautiful things in this store a bit pricey but they have good deals.

De
Review №73

Had a 20% off coupon in my email was unable to use it due to my inability to access the wifi. Showed the email to cashier she claimed it was for online order only. Left store & later pulled up email. Instore or online use. Bummer. Could/should have saved $10.00. Had it not been pouring rain I would have returned and screenshot the coupon. Thumbs down on customer service

CK
Review №74

Many others are crafting. Material section was not full, BUT they have some fall, Halloween, and Christmas prints out!!! Also some amazing sales! I picked up some crafts for my 9 year old.

Za
Review №75

You can find any type off fabrics. Any Art material. It a perfect place.

Na
Review №76

Love this store. Its a good 2 hr. trip with my girlfriend! They have a wide variety of fabric choices. They also have so many craft items, candles, seasonal items to decorate your home. You should check it out!

Jo
Review №77

Didnt have anything I was looking for.Didnt have much

Ma
Review №78

Great selection

Ma
Review №79

The store is always pleasant to browse through and the staff on the floor are always so sweet, however, as soon as you hit the register you better have your coupons ready. Even though there are 40% off a regular priced item or 20% off your purchase clearly on their app. The sales clerk at the register WILL snub you even if you ask for help. Kohls if there are coupons available and your a member gladly honor it. Work on the customer service!

An
Review №80

Old building. Helpful staff. Typical Joanns.

Ka
Review №81

Disappointed on coastal fabric, there wasnt any

Al
Review №82

I love JoAnn Fabrics... Just make sure you read the fine print on their coupons!

La
Review №83

Staff is attentive when needed.

Le
Review №84

Fleece fabric selection getting to be very poor. less and less each time we go.

Da
Review №85

Wife love this place. 😀

St
Review №86

Cant beat these folks for sewing and craft supplies...got everything you need and usually there is an applicable coupon on line.

De
Review №87

Very helpful customer service. I was looking for something and the 2 employees helped me.

El
Review №88

Great selections, value and couponsFriendly cashier.

Ma
Review №89

Great place to get what you need. Very helpful staff. Hoping to help with the face masks for the hospitals. TY for all the help we need right now!!! Maureen (MO)

Ga
Review №90

Long wait today because there is only one cashier. Another associate walks up seeing how busy it is and then walks away. This is not new. Expect to wait to check out most times.

Ti
Review №91

Decent selection of fabrics. Can be hit or miss, especially with knits. Not a lot of associate interaction. Unless you are buying high-end equipment, you usually have to look for help. Hint: they are at register or near sewing machines. Overall Im not usually asking for help except to know where something is. The person working the cut table has been nice and not even same individual over several visits. Have had to wait some either for someone to come cut or in line.

Mr
Review №92

Hardly any fabric to choose from, again Pandemic related, but the price has sky 🚀.

G
Review №93

Love the store, love the selection, the people who work here are great and very helpful. I come here because they have everything for every project.Im taking one star for corporate policy on pricing. Jack the prices up then put everything on sale at intervals making it look like your buyers are getting a deal when theyre really paying a normative retail price. This is why I try to shop everywhere else until I have to go here.

Ki
Review №94

This Joann Fabrics has a good selection of quilting and apparel fabric. They also have reasonably sized baking, paper crafts, flower, and home decor selections. It’s definitely one of the bigger Joann’s I’ve been to, but not the most up to date in renovations. I’ve been impressed with their mobile ordering system even if the app is sometimes hard to use. Every employee I’ve interacted with has been helpful and friendly.

De
Review №95

The cashier was very helpful.But the manager was mean to cashier...not right

MG
Review №96

Good really i expect you again be the best next time.if you want to see the products my wife have made with your products send me an email, I will show you the pictures

Jo
Review №97

LOVE Joann! I crochet and do some embroidery. I love the selection of yarn and embroidery supplies. Their sales are pretty good. The few times I’ve been in their restroom it was clean. The line to check out can get long but they are pretty good about calling for more cashiers. Love the order online and pickup in store... it saves so much time especially when I know what I need.

Ja
Review №98

Clean and organized. 7 minutes at checkout.

CK
Review №99

They have everything you might need for your sewing, floral or craft projects. But staff are hard to find, and finding your way around can be very confusing.

Br
Review №100

The worse experience in my life and I was not even there it was over the phone.I ordered online and saw that there was a link for curb side pick up that said that if you order before 5 you could get your order today. I ordered in the morning and by the time it hit 6 I decided to call. Side note I am a Publix employee (which values costumer service more than anything) and it has been nothing but chaos on my one day off that I have from the mayhem and people yelling at me I get more people yelling at me and mostly people who should know their place. When I called I asked about their policy for curbside pick up and I only wish I got the name of the employee she started laughing and said “I do not know where you people are getting this information but you are wrong” and she put me on hold before I even had a chance to say anything to her disrespect. I eventually got on the phone with the manager and she said she would talk to her but she did not even care about what happen she was worried that she had a line outside. I canceled my three item order and said that I was never going back again and I mean it. I called the corporate office and got no answer because they said that they did not have the options for phone calls because of the high volume. I think that is weak and they should have more pride than that. I do not complain ever and I do not ever post things online but this cannot be ignored. I told them that I would be blasting them on the internet and they did not care. Maybe they will care now.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:1537 W New Haven Ave, West Melbourne, FL 32904, United States
  • Site:https://stores.joann.com/fl/west-melbourne/2118/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 321-953-0147
Categories
  • Baking supply store
  • Fabric store
  • Bead store
  • Craft store
  • Knit shop
  • Picture frame shop
  • Scrapbooking store
  • Seasonal goods store
  • Sewing shop
  • Yarn store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–7PM
  • Sunday:9AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
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