Bad bad and very very poor service I will never do business again. First of all this cashier was so sluggish and she dragged her word so slowly it took her like 10 minutes. I didn’t had any more time to give I just left. You lost 1 customer.
I always shop here. The staff is kind and helpful.
Its closed forever.......
Let me start by saying, I truly hate even writing something like this. I know most people are so quick to complain over any little issue, and that is not my intention.Let me also say, I worked in customer service for years and my experience was awful enough that I still felt compelled to write this.I first had my online order sent to the wrong store. When it was finally sent to the right store, I was now being charged $68 for an order I already paid for online for $27. Diana, the operations manager, and a sales associate, Jenna, assisted me. After nearly an hour of trying to sort out this pricing ordeal, I was left standing at the counter in tears in front of the entire store with no consolation, apology, or literally even a single word or acknowledgment of existence. The treatment was nearly inhumane.There was absolutely zero willingness to help me, zero professionalism (in the very few words they even spoke to me at all), and to top it off, they laughed at me for not wanting to pay a higher price than what I had already paid online.After stating that a higher price was not something I could just deal with, I was berated by Diana for the fact that she has to start the checkout process over every time the price didnt come out right, which also led to it being my fault then that it was taking so long.I dont find it necessary to go through every example of pettiness that was present in this exchange, and I know for certain that the employees will dispute it and dismiss me as some crazy customer (I did it to many people myself in my CS days).However, I wanted to make it clear that very sadly, unfortunately, and more importantly, unnecessarily, Office Depot has become a place I will never step foot in again. I write this in hopes that something can be done to prevent others from feeling this way and making this same decision in the future.I have never left an establishment feeling more unimportant, humiliated, and frustrated as I did today leaving Office Depot. Thank you, Jenna and Diana... what a shame. :(
Terrible customer service. Two staff members have no interest in helping. Been to many office depots, do yourself a favor and skip this one.
I ordered a desk here. I live in a new development and the delivery company was no particularly good at contacting me. That experience was painful, but Shari, one of the store managers, had them drop it off at the store. I was able to pick it up from there and it was in perfect condition. Got a great deal on the desk. Overall, pretty good experience with a few minor hiccups. The store staff was fantastic.
Been going to Office Depot for years, great store and sales! I hope they stay in business. My wife and I prefer Office Depot over Staples.
The staff is incredibly helpful. Its nice to see people willing to assist with a smile in the world we live in today.
Me and my pepper pup always enjoy coming here.
Staff very helpful with finding products and also assisted me with ordering more online when they only had one item I wanted in stock. Free to my home the next business day!
Fast and friendly staff. Inexpensive office supplies
Dont do business here on line they take your payment then when you get there they say sorry actually what you bought and paid for is not in stock then they keep your money crooks
The associate that helped me was very knowledgeable in his job.
Their copy center is awesome. The staff always has the right solutions to my situations.
Bad experience overall
I honestly dont think the mens room has been cleaned since the building was built.
Best price for flash drive
At the printing center a guy named Billy is very helpful & friendly he tries to make you, your things come out the way you want it
Very nice, informative and helpful
Excellent service...
Yep yep
Plaasant