Love the customer service at this store! Everytime I have came here, Alex, Shawn (Shaun?) or Jenna have always been such an amazing help! They always know exactly what I, or my wife are looking for and that buy1get1 60 dollars off always gets me! Great sales team, great customer service, great store!
Good selection of top brands. Alexander is on point. Extremely helpful without being pushy and overbearing. Alexander was super super helpful and allowed us to try on what we liked and didnt hover but stayed close enough to help when needed. Extremely happy with our purchase and our experience in the store today
Very nice customer service. Love my glasses!! Highly recommend this store (Melbourne Mall).
Sean (or Shawn) and Jenna were extremely patient and helpful with finding a great pair of glasses that fit my face. They were just as helpful and proactive when I decided to just get a pair from online through the store (:
I have had nothing but problems with this store…I purchased a set of ray bans fan from the day I got them I Kept going back to the store and saying I had a bad lens…. They would do nothing…. Went to other stores and was told we can see the defect but you need to go back to the store you got them at. Did this many times and m any people all had different reasons they can’t help…. well no COVID hits and stores are closed and no one to help yet still. Now I am told it will cost h my e about $100 to fix them…. Because I am out of warranty….. what the hell get people in your stores that can help and know what they are doing very upset.
Huge shoutout to Alex! I had to return some sunglasses I bought the other day to downsize them! No hassle, great experience!
The best service!
As always Ruth made my experience here amazing. If you are looking for someone to help you she is the best hands down.George made me feel very rushed while shopping and it was unsteady. If Ruth is not there I won’t go in.
Love this place, great styles and service
Stood behind their product
Great selection
Good variety