Extremely helpful...answered all of questions...going with Storage Mart will make my move to Florida so much easier
Lil pricey but units are insulated. Crazy gate hope a storm doesnt come through while the gate is u pp and car is go long to under. Some guy had one job to design the gate any f that up lol!
Had a great experience when going there to get my storage unit! Fast, great service and a very clean facility. I would highly recommend if you are in need of a storage unit!
Cant say enough about the service we received at the Polo Dr location in Melbourne. Marissa was great to work with. She knows what true customer service is. She was courteous and helpful. Id recommend Storage Mart to anyone in the future. Thank you for making this an actual pleasant and easy experience.
Carmen was of great help in getting my storage units.
Used StorageMart as a temporary storage in between house move for approximately 3 weeks. The unit was clean and secure. About all you can ask for in a storage unit. Billing is a bit sketchy. As a heads up, they will not send you a notice that your bill is due, only when it is past due. So, if you rent from them and have intentions on keeping the unit, recommend setting a reminder that the bill will be coming due.
Very clean buildings and areas. Very secure buildings also. Good prices. Carmen, property manager, very personable, helpful and knowledgeable.
Maritza is AMAZING! she goes way above and beyond to help you. Very polite!Our day was so crazy with moving everything and she was outstanding at making our day better.She even helped when I needed a bandaid!The units at this facility are very nice and clean.
Thank you Missy for helping get my storage unit, I must have called at least 10 other storage facilities in the area and you were able to help me and reserve my unit, I will be coming back for sure for my storage facilities needs. Awesome customer service!
Great service provided by Carmen, didnt have what I needed but was placed on a waiting list by Manager who was great.
New Management is great, very professional and thorough. Highly recommend.
Was fast and helpful the office staff were nice and the place is clean
The units are tidy and renting them online was an easy process. It’s unfortunate that the worker on site was very moody and irritable, making me feel very uncomfortable. Kindness goes a long way, especially when dealing with customer service.
Manager went above and beyond in customer service. Will definitely recommend
Very easy reservation over the phone. The property manager, at the location wasn’t the nicest person. Not exactly rude, but very stand off-ish like she didn’t want to actually speak to people.
Very easy to make the arrangements, thanks to Tim!
We just got a storage unit here and the GM Martiza was super nice, helpful, and she made the overall process very pleasant. I am glad i chose this facility for my stuff, the gate is very secure, the units are clean and in a great location.Thank you Martitza-Leo&Kacie
Maritza was great, attended my needs and was able to find a storage near the elevator for me and my wife. Highly recommend this facility.
Nice clean facility, with great management, highly recommend.
Thanks to Maritza for being such an amazing and thoughtful person. With her help, I was able to take care of my storage needs with peace of mind!
Moving is stressful, but I had a stress free experience thanks to Maritza at StorageMart! Maritza was very kind, patient, and knowledgeable! Thanks!
I just changed ownership but great place to store your stuff
Maritsa is great. Sorted out my issue promptly and is extremely hard working
My experience with Rauoul was very positive. He went above and beyond in assisting me, and made every effort to see my needs were met.
Great place good prices friendly staff and clean
Pricing is about what youd expect for a storage unit. The lady in the office (I forget her name) is incredibly helpful and kind.
Shelly was very helpful, the process was quick and that’s exactly what I was looking for! Thank you!
Just started out with the storage but so far so good - very good price and very professional service.
Great place to store my stuff!
Customer service awesome! Easy process.
Had a great introductory phone call with Annie. I look forward to checking out the storage units in person!
Great service provided, easy set up.
Good customer service.
Camerons customer service was excellent! A very easy and smooth process. Thanks!
I like the online app.I like not having to go into the office to sign paperwork and doing everything online...,Great experience !!!
I had the best experience with Cube Smart. I could not have been more pleased with the customer service, the information I was given, and the overall atmosphere of this particular location. For the entire time that I was there, I felt informed and respected. I would highly recommend this CubeSmart location to any friends or family that would be looking to rent a storage unit. The pricing was also good, if I ever needed storage again, I would definitely choose CubeSmart.
Staff was friendly and storage was clean and easily accessible. The only issue I had was when I reserved the unit online which came with the first month free. the storage called to confirm my rental and explained that the first month would be free but I would have to pay $25 admin fee to move in which is fine, when I got to the unit to move in I was told I would also have to pay an additional $12 for mandatory insurance. It would have been fine if I would have been informed of that information when I asked what the total move in would be over the phone and not side-blinded at checkout.
Clean units,,nice and helpful staff..price good too
The service was on point, even when I left my storage unit unlocked I was given a call immediately when it was found so that I was able to go back and lock my unit. To me that means they are looking out for our security of our personal belongings.
Move-in process is really easy, the girls in the office are extremely polite and professional, the property is very convenient and clean. Highly recommend to anyone looking for self storage.
I needed storage in a pinch and wanted a central location. Cubesmart was right where i needed it. I reserved online and no later than an hour received a call from a very helpful customer service representative who gave me all the relevant information. I moved in my stuff later that day.They have always provided me with great information and excellent service. I would definitely recommend this facility. They are very professional and capable.
Maritza is the BEST
The prices were great. I saw so many other places with the higher prices of the same unit size. The ladies at the counter were amazingly helpful and so nice. They even went as far as to look up some apartment complexes for me when I said we were trying to move. Great prices and amazing customer service. 😁
Alex and Tyra have been great to work with. I leased a smaller unit and then needed a bigger unit, they helped transfer everything quickly. They have been awesome and professional. The property has been clean, and I like that the ceilings of units are spray foam insulated.
Great customer service and outstanding personnel Cube Smart. I had a broken lock on my unit and cubesmart drilled out my lock and replaced it then called for me to pick up new keys. Always top notch customer service AAA+. Thank You Cube Smart # 1.
I would give less stars if I could. The staff is unbelievably lazy and will not have anything properly repaired. They never have anything done in a timely manor. They would fix our storage light because they told us we don’t pay a light bill!! The gate is and has been broken for months and they keep slapping a bandage on it. So you unit is not in a secured place. The dial pad for the gate is laying on the ground because someone hit it and after 3 calls to corporate it finally had a bad aid slapped on it.
Went in to get a storage unit today and the staff was very knowledgeable, friendly, and reassuring. Prices are great as well. Felt like I made friends and people I can trust with my belongings. I would recommend them to anyone looking to store their belongings in Brevard County!
Ive always had a good experience with cubesmart, this one is no different. Our Uhaul got a flat, and they gave us cold water while we waited for roadside assistance. Nice people, great facility, never had any issues.
Very clean and reasonable prices.
The ladies where fantastic and friendly and very helpful this morning. They made it so fast and easy. Friendly people are so rare where we our from love it here.
The whole process was quick and simple.
I was upset about the extra charges that where not explayo me over the phone and find out after I visited the office to make my payment
I only needed a. Space for a short period. These people were great ! Made it simple . easy to manage .no problems. Very clean . no hassle very kind and friendly workers in the office .
Very clean. Easy access to each unit.
Very good prices. Friendly staff. Obviously good location for me. I had some issues getting them to receive my payment but thats resolved now.
A great place to store your items, great prices. Nice and clean. Excellent location! Staff is very helpful.
Recliner in few months nothing but mold allOver it in a brand new climate controlled building Leather and power 1500 bucks ruined
Alex and Tyra were awesome helping us with our unit. Great customer service
So Clean!!!
This facility is not a good place if youre looking to store anything outside. Its decent for inside storage, but I felt like other customers took priority and it didnt sit well with me. Decrepit boats with flats took priority over my swapping my daily driver for my work van. Life storage down the street, I felt, is a much better storage facilty and property, also cheaper than the parallel parking they rented me. Just my personal experience.
Came in to buy some boxes the place is spotless and both Alex and Tyra are super helpful.
From day one, I have never had a problem with the staff or my storage unit.
Its sad to know, your family goods can be gone if you are 30days behind. With no lead way to work things out. Leins to put you further behind. The people are very nice but!
I cant rave enough about about my experience here at Cubesmart (previously Princeton) Ive been with this particular location for 3+ years, and one of the first smiling faces that welcomed me all those years ago was a employee named Alex! They just dont make them like her anymore! Out the gate, she provided flawless service! Always puts customers first. Greets you with a smile, and one of the little things that I find important is she takes the time to know her customers . What a blessing she was to Princeton, and now Cubesmart!I couldnt imagine taking my business anywhere else!Anybody looking to store some items, come and expierience this little hidden gem! Thank you Cubesmart! Most importantly...Thank you Alex!
Fast and easy I love them
Super kind staff. Tyra especially has been amazing. I am so happy to have chosen this location to store our stuff.
I was looking for storage and this place definitely helped me. Both Alex and Tyra were extremely helpful and welcoming, I couldnt ask for better service
Staff is very friendly and knowledgeable. Units are affordable and cleanly, and the location is great!
Great storage facility! Location is very convenient. Staff is helpful and friendly. Storage units are clean and fairly priced.
Great facility very clean in a safe area friendly staff 2 thumbs up
Im a new customer and Ive checked out a lot of storage units but by far this place is amazing the young ladies there are so amazing they are very professional and highly knowledgeable thanks for giving great business .
Very friendly, easy process and very knowledgeable!
Very pleasant experience! Nice facility professional personnel. Highly recommend!
Convenient, easily accessible and the staff are ridiculously accommodating and friendly. Highly recommend.
The two girls that work there are awesome and customer service is excellent ..
Was very happy with people inside store. Very friendly.close to home
Great place got a large, says it can fit a big room and i fit my entire house! nice staff very helpful and good boxes for sale!
Alex and Tyra are very personable, helpful, and knowledgeable! I would recommend storing here!
Quick,easy and affordable . Staff was awesome
Tyra and Alex where so friendly when I came in just to ask for rates and look for storage they seem to really care about customers here they even offered me a water bottle since its so hot outside!
THIS STORAGE IS MUCH BETTER THAN PUBLIC STORAGE THAT GOES UP TWICE A YEAR. I ENDED UP PAYING $181.00 FOR A 5 X 10 UNIT. NO THANK YOU!!
Worst place ever to rent lighting is very bad at night they dont have a clue to what u owe at any time one month it will be one price but when u go pay next month its totally different an they cannot explain to u why also the workers tell u can be there till 10 to 1030 at night with no problems getting out but not true I was leaving at 1002 one night an the gate would not go up so I could leave I was locked I called the 800 #but no answer so went looking around seen a door with lights on so I knocked someone came to door after a few mins then he was very rude telling me to calm down an thats my fault why was locked in I should have been out before 10 PM thats when they close I would not recommend this place to anyone not even an enemy worst ever
Reception was very helpful and answered all myquestions with all the information.
Great prices and great customer serviceCheck the website for promotions 👍🏼
Great Service Alex is the best
Easy and very affordable! Helpful, friendly staff!
Nice storage facility, close to the house, fit our needs
Professionalism and willingness to work with customers.
Good Security. Nice and clean.
Employee was very informative and courteous.
I rented a storage unit from them for about 2 years! Very poor communication!!! Won’t return phone calls! Management terrible!!! I removed my belongings in December! Paid off my account in full!!! Received a bill this month (January) for $440!!! Tried multiple times to contact them! Left voicemails no return call!!! I am out of town travel nurse and I cannot just show up!! Very frustrated and want my bill taken care of!! No reply from them! Even called the emergency line and still no one will call me back!! WTH!?!?!
No one is ever in the office and the property manager never calls back I was on a waiting list for over a year for outdoor storage they never called talked to a customer who just got a spot in outdoor storage he never was on a list and got a spot I went to complain to manager and its her family that works there got no where so if your looking for a place keep your stuff keep looking the girl in office leaves security gate wide open and leaves the property for hours thats how much they care thier customers
Poured concrete there. No idea
Staff was extremely helpful
Best Prices in town!
Poured concrete, no idea
Storage
McKenzie was my agent. She was outstanding!!! McKenzie was very friendly, professional, and polite. She has a can-do attitude and ensured I received the unit I required. She always answered my questions to my satisfaction. What a pleasure it was to work with her. After twenty-one years of working and supervision in customer service, I would hire her immediately. Thank you, McKenzie