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GameStop
209 Thomas Rd, West Monroe, LA 71291, United States
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GameStop
Comments
El
Review №1

I had this game for a few months and loved it until it started freezing at a certain part of the game,none of the buttons on my controller would do anything,I tried turning off my console and going back to the game and it was still frozen.please fix this game!

Av
Review №2

They are always really helpful and nice. Never had problems with this GameStop. other GameStop’s I have had a few problems with. Somehow everytime I go in they get me to buy something but that’s the reason I go in😂😂

As
Review №3

Awesome and wonderful staff, its always a joy to come here !

Br
Review №4

Very helpful knowledgeable staff

Re
Review №5

Our local GameStop employees are super helpful. I prefer this location over others simply because of the staff.

Sa
Review №6

Good service, but product ordered had a sticker on it for $30 less than I purchased online for. Picked up at the door and was told I could receive the $30 difference when stores opened back up to the public. Its been over a month now and still havent been taken care of as stored are still closed. Why couldnt customer service have taken care of the price difference for me by now?

Ms
Review №7

I love Gamestop and it reminds me of my childhood.

An
Review №8

Wonderful experience with great help. Gabe was very patient as I shopped for my sons birthday and answered all my questions on games and picking just the right console. Out of all the staff he is hands down the best.

Ma
Review №9

My husbands go to store for gaming. There is always something on sale and the staff are quick to assist with suggested selections.

Ke
Review №10

Staff was great but paid a pre order for a steering wheel in October and they have no record of it it was supposed to be released oct 28 but has been pushed back to Nov 20 so problem I have is that my order is not showing in computer and that I was not notified when release date was pushed back

Cl
Review №11

Great service awesome people helpful and respectful always leave with a smile

Je
Review №12

Was told to leave because I didn’t have a mask. We were the only people in the building. Won’t be back.

Ca
Review №13

This is a great place to go if you need a game or accessories. They always have what I need, the hours are fantastic & the people who work the store are helpful & nice!

Sh
Review №14

Omg I ONLY shop for games here!! And I will never stop! When you walk in, the employees make you feel like theyre your best friend ( we all know they just wanna meet that quota tho 😅 ) Im Just Kidding GameStop! I love ya lol

Kr
Review №15

My favorite location in this area. Great staff always able to answer questions and very helpful with selecting appropriate games for my children ages 11 and 6. Comfortable atmosphere and great employees makes this location my go to place for all of our families gaming needs.

Mr
Review №16

Didnt have product in stock and but they help me save some cash on another purchase while I was there

Mi
Review №17

Very professional! Stopped in here on my travels to unload my consoles due to some money issues on the road. They helped me get the maximum for my PS4 and Xbox one. Wish I could visit again, but I was just traveling through. They had the absolute biggest selection of gamer toys I have ever seen. If you dont believe me go take a look its like that kid in a candy store feeling right when you walk through the door.

La
Review №18

Clean store. Knowledgeable and friendly staff . Nice selection of merchandise.

Br
Review №19

I bought an xbox 360 game lol... They are still sold at gamestop for us collectors.

Ch
Review №20

Good service trash devices and equipment dont buy controllers from these people! Over 600$ in controllers in a year time and not a single one is good

Jo
Review №21

I love it! The workers give you there best opinion on what your asking. Always asking if help is need or naming details, there great deals. This is my #1 spot.

PC
Review №22

Easily the best service Ive ever had at any Gamestop anywhere. The selection is also very nice. The staff is high in number so there is always someone walking around, willing to talk about games you want to buy and helping you out in any way they can

V
Review №23

Lots of selection but need more help to get people in and out

Th
Review №24

Great experience most the time. the man at the register talked with me about RB6 and helped me pick a operator to use. Great service!

No
Review №25

Absolutely love this location.. Everyone is well knowledged and east to talk to. I always have excellent service! Thank you!

J.
Review №26

Cool items, knowledgeable staff, but they RIP OFF young gamers with their trade in system. Any parents/grandparents buying gifts, Id recommend going to Walmart if at all possible.

Me
Review №27

I love going in there... They always having sales and they workers are always helpful and friendly.

Sa
Review №28

Great place the buy games or game related items and the service is great

Pa
Review №29

Super helpful staff.

Jo
Review №30

Every time i go there they are always friendly and help with anything I need

Ba
Review №31

The place is a God send for gamers like myself! Just awesome service and help, and the staff is always so friendly! They are also so intelligent when it comes to all types of entertainment. Whether your a Nintendo nerd like me, playstion, Xbox, all is welcome and family here! And they always help so much by knowing what your looking for!

Sa
Review №32

Just now starting to go to game stop. The associate there was very nice and helpful. Will be returning

Ph
Review №33

Gamestop is great. Corporate jusrt meeds to rework their sales system

Hu
Review №34

The workers they were really nice and super helpful thats why I love to go into that GameStop

Ro
Review №35

Rip offs tried to sell my sons PS3 cause he doesnt play it anymore in good shape nothing wrong with it. Them idiots only offered me 5.00 for it. Its in good condition & it have everything that came with it

Tr
Review №36

Nice Place to Carry your Children to get Game Systems as well as Games and other...

Am
Review №37

Friendly and very helpful

Th
Review №38

The manager is disgustingly incompetent, most of the staff is extremely rude and more interested in flirting with each other than actually doing their jobs and Ive overheard staff being extremely rude not only to other employees but also to customers. 10/10 would never recommend you shop here.

Al
Review №39

Great place... Friendly, helpful staff.

Mi
Review №40

Great service. Lots of stuff

Ro
Review №41

A little pricey on some items,but a good visit overall...Helpful Staff

So
Review №42

Nice selection and very helpful employees willing to order anything they do not have in store!

Al
Review №43

Very helpful wasnt long at all in out services

Ci
Review №44

Staff was friendly and helpful in making my choice of gifts.

Ch
Review №45

Always very helpful! Love the group of employees at this location. Always friendly.

Lo
Review №46

Not bad game selection but there was only 1 checker and 30 people buying

Ca
Review №47

Love going into this place staff is always top notch and super helpful

Je
Review №48

It would be better if the employees would stop trying to sell me things I dont need or want. Or if they actually did their research on games.

Pa
Review №49

Great help and I can always find the games Im looking for there

Bo
Review №50

Great selection of games, friendly, but no money back on game trade ins

Kr
Review №51

Nice people. Great service.

Jo
Review №52

Amanda is great

Wi
Review №53

Very spacious, fresh, vibrant, cool and well stocked Game Stopp location. Open layout that ends up giving you a welcoming I viting

Jo
Review №54

Great store, been going here since they opened. Top notch service.

Jo
Review №55

If your a gamenerd great place to go get info on upcoming releases and games

Fr
Review №56

Always very friendly and willing to help with any thing I need.

Ap
Review №57

I love it they are always so nice and helpfull

Da
Review №58

Got placed on hold twice before even speaking, then hung up on after they answered a third time 👌🏼 A1 expected GameStop service.

Sa
Review №59

Helpful employees and a great atmosphere.

Le
Review №60

I love game stop..

Ca
Review №61

A lot of games a lot of videos price as most video stores in town

Ei
Review №62

There are some excellent customer service

An
Review №63

My kids love this store. Thanks

Ni
Review №64

Staff is ALWAYS super helpful and friendly! If they dont have what you are looking for, they will give suggestions on where you can find it.

Do
Review №65

ALWAYS alert and informative! Customer service is on point and friendly!

Ja
Review №66

I was turned away today and told I cannot be in the store due to a medical condition (and no, Im not covid-19 positive). It was demeaning and humiliating. Ive never seen the staff that was in there before and very likely wont be returning either

Le
Review №67

Nice workers :)

so
Review №68

Whats to say? You a gamer? This is your place. If I could live here I would

Cl
Review №69

Staff is really tries here. Very personable.

Sh
Review №70

Very helpful staff

Th
Review №71

Great experience with a gorgeous manager😁

La
Review №72

Employees​ are usually knowledgeable about there merchandise

Re
Review №73

Was just told bye store they dont do site to Store . Theyou are advertising it . I also just did site to Store for a Playstation a month ago

Ra
Review №74

The staff at this location are great 👍

DU
Review №75

Helpful assistance from employees.

Ki
Review №76

Prices are too high. Used games, good ones, theyre high too. Trading in games is very laughable. Im done dealing with them. I get all my preorders and games digitally.

Pr
Review №77

My sons favorite store ✋ down..

Ti
Review №78

I love this place

ed
Review №79

Never have enough of the bundle limited edition games but ok

Do
Review №80

Friendly staff, expedient service.

Te
Review №81

Knowledgable and courteous staff

X
Review №82

These guys know their games!

Ja
Review №83

Its the place to go to get your gaming on.

Do
Review №84

My favorite place in the world

Be
Review №85

Friendly and helpful staff

Wa
Review №86

Not really a fan of GameStop policy, but theres not many options.

Jo
Review №87

Good selection of games expensive they are

Do
Review №88

Friendly and knowledgeable

Ve
Review №89

Found what I wanted

Sh
Review №90

The only place I buy my games.

wi
Review №91

Quality customer service

An
Review №92

Go to place for anything to do with games

Al
Review №93

Excellent.

Ga
Review №94

Great service

Ro
Review №95

Love the service

Ch
Review №96

Slow service

Ni
Review №97

Awesome place

Ki
Review №98

Great variety

Er
Review №99

A bit pricey

Ca
Review №100

Awesome

Information
6 Photos
100 Comments
4.4 Rating
  • Address:209 Thomas Rd, West Monroe, LA 71291, United States
  • Site:https://gamestop.com/store/us/la/west-monroe/7502/thomas-rd-west-monroe-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 318-340-0805
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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