So I called this place 2 times rings thencthey hung up on me and Im trying to price out their queen side or full side beds not good if keep hanging up
EXCELLENT CUSTOMER SERVICE!!!!We have had an awesome experience purchasing living room furniture with Sleep Cheep. Our sales associate Jennifer was always extremely helpful. She’s very knowledgeable about the products and gave us helpful perspectives and options. She also was not pushy, and it felt like talking with a friend. Furniture looks great in the place, and we’ll be back for anything else we need. I would highly recommend Jennifer for all your furniture needs.👍🏼
They put cheap prices n then when you go to the store its different
Good service with affordable prices.. thank you Jennifer 😊
Good shopping experience thanks to Jennifer she was very kind and patience. Kept me up to date with my delivery. This place already having good prices still gave us a deal on the furniture. My wife is happy, happy life.
Great experience overall! Jennifer is the best customer service representative I have ever interacted with. Not only did she give us a great deal, she always followed up on a regular basis till the time every item was delivered and assembled. There was a major delay from the end supplier to send one of the items but Jennifer made sure she got us the item as soon as she can. Would highly recommend asking for Jennifer if you visit this store.
Been coming here for a while. They have a lot of good stuff at reasonable price. Ivy took care of me, from start to finish..couldnt ask for better service. The delivery came quick as well.
I just would like to say, I’ve had the best experience at Sleep Cheap, my sales rep. Jennifer, ( Jersey City NJ, Journal Square location) was a dream come true!... They were courteous & patient, the store was clean and neat and welcoming!...the selection that Jennifer referred helped with immensely with my undecided mind, so for that, Thank you!... Yes, I would recommend to my family and friends!... Thanks again Jenn!
Great place to get your furniture and even better the costumer care specially from Jennifer who was very patient and helpful to make up me and my wife’s mind on our purchase. Delivery on time as well.We will definitely be back.
I had a pleasant experience at sleep cheap. The furniture they have is sturdy with reasonable prices. Ivonne, the lady who helped us, was extremely pleasant and helpful. She took keen interest in what we wanted and tried to give us many options so we had many choices. 5 stars to her.We did find some price discrepancy between Ashleys furniture online shopping and sleep cheap for the same piece of furniture. I wish they would keep the price competitive. Despite this Ivonne tried her best to give us the best deal. Whoever decides to buy the furniture from here I would highly recommend dealing with Ivonne.
I was furnishing an apartment in Jersey City and just randomly poked my head in here on my way to IKEA and boy am I glad I did! This place has amazing deals on dressers, tables, beds, mattresses, pillows and rugs. Its higher quality, better prices and best of all, supporting a LOCAL business! I especially LOVE their memory foam pillow. Jennifer did a great job with making me feel held as a customer. Shes a sweet person and she took amazing care of me. Great find!
I recently bought a furniture from here. The price was great and the delivery was fast. Also the customer service was amazing. Especially Ivonne she was very helpful. She explained everything thing in details. I highly recommend this shop to everyone. Great place to shop!
Jennifer was really nice, only because of her good customer service, interest to sell her stuff and great prices I would definitely suggest this place. weve got two closets and one bed. I love the price. Its not the best quality but as per price it is a decent quality. Workers made little damage on closet but they did really hard work so we ignored.
I had a very good experience. They have good furniture at very good price and staff is also very friendly. Jennifer helped me a lot in my overall purchase and she was very supportive throughout my purchase and delivery. I am very satisfied
I am extremely happy with my experience here at Sleep Cheap primarily with the care and concern I received from Jennifer. SHE showed such concern for my needs I was seeking to achieve and at a cst that would work for my budget. SHE went out of her way to take all the time needed to make sure all my needs including my tastes were met. I have referred friends to her because of the care she showed to me well beyond a sales situation. You are so fortunate to have a person of such skill and ability.
Jennifer was very patient and helpful in picking out furniture.She was very pleasant and humble.The price was good 👍.
My experience with sleep cheap was very good. I went there multiple times as we were not able to decide what type of sofa to choose. Jennifer assisted us very well and gave us good deal. Also delivered as promised.
I always get my mattresses from here. Not only are the prices amazing, but the staff is extremely knowledgeable and friendly. I always refer my friends and family to this sleep cheap. Although all staff is great, I suggest speaking to Patrick. His personality is so bubbly and he knows exactly how to speak to customers.
I received such excellent service from Ivonne Bono, who assisted me with my purchases. She was warm, friendly, and professional. Her expertise advice helped me to make better decisions when selecting my items & she was willing to offer options that fit my budget. I honestly can say that she went above & beyond to please me. Ivonne even gave me her own personal # to text her if I had any other questions. I had made several changes with delivery dates & she was so kind & patient to make adjustments to match my schedule. She is truly one of a kind & its rare to experience such exceptional service! Not to mention, Sleep Cheap has unbeatable prices!
Would definitely recommend this furniture store in jersey city. Its affordable and the customer service was awesome. Patrick helped me find such affordable furniture for my new apartment and I am in love. It was delivered on time and the delivery guys handle everything efficiently and I was very pleased. 5 stars for them!
I absolutely liked Jennifer. She helped me purchase a mahogany 5 drawer chest and a mahogany storage. Excellent customer service. I will definitely return again.
After a lot of looking around, we took the advice of google and went to this store. It is a beautiful facility with an excellent staff ready to help. We found two work stations for our computers and a dresser. We will make the purchase next Saturday. This is a wonderful store with superb quality!!!
First bought my bed here, then i came back to get a dresser for my daughter. The service was great. Patrick was very helpful and knowledgeable. Highly recommend this place.
Excellent attention! We love our new mattress!My wife and I went to look for a new mattress, we couldnt decide what we really wanted but the sales girl helped us a lot and was very patient. Thank you Jennifer!!!
I brought a bedroom set from them 8years ago & with 10 grands. My bed is still standing as if it was just put together. You guys are THE BEST!!!!!!!! HIGHLY RECOMMENDED!!!!!! IM PLEASED & still buy from here!!! Very pleasant astompher!! Thank you!
Great experience at this store!My salesperson was Jennifer and she took the time to help me find exactly what I was looking for.From purchase to delivery she stayed on top of things.Friendly, knowledgeable service.
Very good customer service thank you
DO NOT BUY A MATTRESS HERE!!!! I tried a display mattress at the store & purchased it, but when they delivered “the same” mattress in a larger size, it was horribly uncomfortable with twisted springs poking in my back. I don’t know if it was damaged in delivery to them or to me, but the manger is never there & I called at least 6 times to talk to an imaginary manager, who never bothered to call me back. I’ve spent an extra $150 buying pads & feather beds to try to make it more comfortable, with no improvement b/c the springs are broken and bundled up. I’m gonna end up throwing it away & wasting nearly $400, not counting what I spent trying to fix it. Save your $ and go somewhere that will resolve a situation with their defective products.
Great service and extremely friendly people. They take time to explain you everything your options prices and whats great for you and whats not. And the prices really reasonable. And thanks for your help Patrick.
The experience I had at Sleep Cheap was great, the employees were very friendly and helpful. The couch was delivered within a few days and the gentlemen delivering were extremely careful and punctual. The couch itself is nice especially for the price. The only downside was that the Jersey City store has a very small selection of actual products in stock, if you come in with the link for the product you would like they can easily get it from the warehouse for you.
We are very grateful for the great service and kindness of Jennifer, very nice and excellent person! We bought our mattress and night table over ther and she definitely gave us good choices and great price. Thank you!
Hi Miss Ivonne. I was about to contact you (might as well put in in writing so anybody can read) and say THANK YOU so much for your help and excellent customer service. Kindly extend my big THANKS to the hard working delivery guys. Now I got a Happy Wife, Happy Life :-)
Over priced and lacks the finishing of furniture.
They have a wonderful furniture selection and they are very kind and friendly. My husband, brother, and I went to their store over the weekend during 100 degree weather and the staff was so kind and accommodating.I felt like I was welcomed by and treated like family! The staff is very nice and easygoing and it was such a pleasure to shop there. Its probably one of the best (if not, THE BEST) customer service Ive encountered.I dont say things very lightly and for those who know me, I can be quite critical of customer service, but both Denise and Patrick took excellent care of us and our needs. [My apologies if I got or spelled your name wrong].Thank you for your service! :)
I had a very pleasant experience at sleep cheap.. the prices were fair and the guest service was excellent. I got the sofa set I was looking for at a lower price than I expected and I got it with in a week of ordering it.
Awesome selection furnish my whole house 4 Less Than 2000 the people here were kind and courteous help me get exactly what I was looking for however the delivery man that was supposed to deliver my furniture the same day never delivered I called the next morning and complained the delivery people told the store that my furniture was delivered however upon their Discovery they happen to look on the truck and found all of my furniture still sitting there did not receive my furniture until the next night very disappointed with the delivery but I am happy with in-store service
The service and attention at the store was fantastic! I was going to give them 5 stars until the delivery of my chair came. The delivery guys said they could not install the chair. They wouldnt take back the box. And, despite that I told the store not to deliver in the morning, they arrived around 11am. If the box would have been able to fit through the door, they would have just brought in the box and left. Not very customer focused. Too bad since the shop itself was excellent.
Sleep Cheap has some very nice item to choose from... And their customer service are is nice kind and also generous...... My favorite sales Rep is the guy Patrick shes very reliable to getting the job done.
Outstanding service. Went with my wife, we where not happy with our ideas of what we wanted, but Jennifer solved and explained all out issues. Recommended this place 100%.
Do not buy here. They are cheats who dont deliver the products after taking the money. Repeated inquiry about the status of my delivery was met with atrocious rude behavior by the trashy people who run the place. Worst decision of my life was buying here
Ivonne is very helpful. she will explain things in details. I bought from bed frame, mattress and sofa from the shop and very satisfied. delivered on time. i will highly recommend this shop to people. Kudos Ivonne!!!!
I have found staff very helpful in sorting out doubts. Not at all pushy for purchase. Prices of items are very competitive. I would recommend people to visit this store.
Just moved from out of town. Shopped in all the local stores. We were extremely satisfied with the service and speed. They had everything in stock and we had our entire apartment furnished in a single day! We did not expect things to go so fast. :)
I called Patrick from Cincinnati, Oh looking to furnish my boyfriends new apartment in Jersey City. He was friendly from the get go. I found what we wanted online and he checked to see when the pieces would be in. I paid online. It was that easy. We wanted delivery for last Sun, Mothers Day. The furniture came in and delivery was set. We still needed a mattress so we went to the store Sunday morning and found one in stock. Everything was delivered on time Sunday. I would definitely recommend Patrick at Sleep Cheap!!
I cant remember her name, but the lady that works there is so nice and polite, she will go above and beyond to get you the best deal. I ordered whole bedroom and parts of living room-payed everything 30% less than in famous furniture stores. And everything got delivered next day. All recommendations for this furniture shop!
Great costumer service, helped us find exactly what we was looking for. Price is great.. would definitely recommend them
I had a very pleasant experience at sleep cheap . The staff is very knowledgable and very professional. Ivonne helped me find the perfect bedroom set for a reasonable price. She is amazing at her job... I recommend anyone to sleep cheap.
I bought a bed and mattress on the weekend, for me and my wife, excellent customer service, Jennifer is very patient and helpful, same day delivery, 100% recommended
I’ve shopped at sleep cheap several time they always have what I’m looking for.. patrick is always very helpful. I recommend sleep cheap to anyone who’s looking for good quality stuff for an affordable price
They’re the only place that actually has anything in stock. Thank you!
Friendly and reasonable. Delivery on time as expected
No Stars! This store sucks, and they dont give refunds or exchanges. Stay Away! The store receipt says we can exchange within 7 days, but they will not exchange the service is horrible. We brought a foam mattress, and thought we can exchange from the receipt, but the man says, it doesnt apply on mattresses
Only the price is cheap but if you buying a refurbished mattress, please check it many times before buying. I bought one and its spring are out of order the day I slept on that. SleepCheap is not accountable and responsive after selling the mattress.
Hi. I love the show room and the great big bird plastic face female that work at the store.
PLEASE BE AWARE BEFORE YOU BUY A BED FROM THIS COMPANY!!!! I purchase a bed that I thought was brand new. No one in this store told me their beds were refurbished. When bed was delivered and I slept on it thinking I was going to have a nice peaceful sleep .... I WAS SO WRONG...I WOKE UP THAT NIGHT WITH >>>> BEDBUG
I had a very pleasant experience at Sleep cheap. With the kind assistance of Patrick, I was able to purchase 2 beautiful chandelier table lamps and a large floor lamp. The service was very quick and very warm from my experience.
Worse furniture store I can ever think off. Ordered sofas the sofa came in 20 peices, the holes for the screws dont even add up. And lets not take about the quality and bad service of the material & the workers there. waste of my money taking this back & going to bobs. Do not recommend to anyone.
Bought the queen mattress of Ashley, I’m so happy, the sales girl Jennifer is very nice and helpful, I will back, thanks a lot.
I purchased a bed room set.. When we began opening the furniture, the back of the dresser wasnt nailed in properly. The dresser with the mirror had 3 pieces that needed to be screwed in before the drawers stayed in. I also had to screw in loose screws from the inside of the chest before those drawers stayed in. The brackets fell off!! I called.. And called to be told someone is going to call you back.. Or hold on, then again.. Someone will call you back!
Jennifer really helped me find a purple nice head board and frame after ive had a bad experience at another furniture store ... Jennifer assured that my delivery will be next day and it was thanks Jennifer will be back soon
Good Stuff @ Great Prices ! Ivonne is really helpful. I was late - coming in just as the store was to close - I phoned in - & she had the stuff ready before I arrived. Superb customer service ! Thank You !
I bought my mattress and bed last week here, quality it was really good for price and delivery it was fast too, Jennifer had a lot patience, thanks guys
Patrick was very helpful. He knew what I needed. Knowledgeable and that plus. Super happy with the service.
Had a great experience at sleep cheap. Ive been shopping here for years. I had a small issue once when an item came damage but they took care of me without a problem. Thank you Patrick for always taking care of us.
I bought my bed from here mattress was clean box spring was clean the frame was in a box and well taken care of no pits dents scratches or pieces missing it was delivered for free the same day that I bought it without any problems the delivery guy was really nice the lady behind the counter is really nice.
Last week me and my husband purchased a mattress set. The salesperson was very helpful. THe mattress is more comfortable and cheaper than anything I saw around. I highly reccomend
If your buying furniture, your better off going somewhere else! I spent over $1500 with them and I am still waiting for my furniture. My box springs are broken, but according to the people in the store, its brand new. The delivery guys are rude, and all of the sales reps have no idea how to deal with a customer.Next stop..BBB They took my money and once they had it, all Ive been getting is the run around. The status of Poor to Fair is understatement when it comes to Sleep Cheap.
Got a beautiful frontroom set. Delivered on time, and the price was great! I love my new couch!
Excellent store with superb customer service. Patrick was very helpful and even introduced us to the neighborhood.
Bought a sleeper, amazing. The sales girl Jennifer was very helpful
Yvonne was very helpful at making sure we considered everything involved in our purchase. Really good prices.
Spend $50-$100 extra elsewhere where you might expect to get good service and quality. I bought a very expensive mattress from them which started making some kind of weird spring-like sound after a month of purchase. So I went to the store to ask them to replace it. Unfortunately, I had lost my receipt, so I asked for a duplicate receipt which they didnt want to give. They didnt even give me any solution as to what needs to be done to get the mattress replaced. I would advice you not to buy from there.
I went in for an inexpensive mattress and the sales person Patrick Santos was very helpful and extremely patient. Helped me find exactly what I was looking for in a mattress for a good price.
They have a great assortment of furniture sometimes pricey sometimes not
Great Deals and I have been a customer of Sleep Cheap for years. Of note is the customer service by Patrick, quite courteous and always helpful.
Just moved out to Jersey city and I have decorated my home buying from sleep cheap Patrick is amazing always is helpful and gives great guest service I highly recommend this place and ask for Patrick
I love their furniture thanks sleep cheap
Awful store !! I will never buy anything from that store, ı wish ı didnt buy my furnitures from there .They damaged my all wall and my furnitures,First time ı was okey with my furniture ı said nothing, but after my owner said you have to fix it up, ı told them but they said this is not our problem after ı discussed with them they said we are going send somebody for fix it up and they wanted money ı am okey with that too but now she says that ı cant hear you but when she hangs it up she can !!! I will never but anything from that store never ı dont advice definitely . I trusted them
Ivonne Bono was excellent in helping me with everything that I needed... I will definitely shop there again...
Sleep cheap has great quality and always take care of me wen I come here
I bought from you guys, a bed frame queen, and mattress, good deals and delivery on time, The sales girl Jennifer is very helpful, and nice. Ill back for put the couch in layaway
My boy Patrick - and all the staff have been very helpful and on point with their service. Will be back for another service.
I’ve been buying from the sleep cheap store on JKF Jersey City for over five (5) years the customer service I got there is amazing. If you were to shop at sleep cheap Jersey City I’ll recommend you see IVONNE BONO. She’s amazing with excellent customer service she is truly a gem when coming to her customers, she honest sincere and truthful when she sells you a piece of furniture I bet you $ 500 dollars she knows what she’s selling. I bought the memory form mattress from her months ago till this day I have no regrets. Today I plead with her higher superior that IVONNE BONO should be promoted to senior manager. She’s excellent at her job.
Well, i was looking for a good mattress and dresser, here i found it, good price for quality, delivery on time, Jennifer helped me find exactly what i was looking for, thanks guys. See you soon!!
I got my bedroom set from here! good price and quality, Jennifer is nice and she knows take care of the customers, definitevely i will come back...
I went in not knowing what I wanted but the sales person patrick didnt put any pressure he was very helpful and knowledgeable of his product. I ended up buying this really nice area rug for 50 bucks. If you are looking for a deal I definelty recommends this store..
Shopped around a lot of different furniture stores and they had the best prices
I absolutely love this place ! This is my third time buying furniture !! Prices & quality is exactly what you expect ! Ask for Ivonne, you wont regret it !!! :)
Ivonne was of great help, She provided great service in finding a couch...plus the prices are very reasonable. I Would go again and would recommend to anyone looking for furniture at decent prices...
Pat is an amazing person. He was very thorough with the explanation of whats sold.
If you guys are looking for great prices and great quality and super duper fast deliveries .....you know here to go. SleepCheap ! Go see Ivy she will take good care of you ...
Sleep cheap is very good furniture and mattress shop. . I got a nice comfortable matress/bed.. Thanks Patrick. ..!
Quality new mattresses at great prices!
Sleep Cheap have good customer service and great prices come see Patrick
Sleep cheap is wonderful i been buying they stuff since 2014 i love they stuff
Quick service . Ask for patrick. Good customer service
Great place to shop! Go see Ivy shell make you feel special!
The worker named Patrick was very helpful and didnt even try to force me into a sale. I didnt end up buying anything that time however i went back to buy something later on because he was such a great worker.