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Continental Carbo Jewelers
5902 Bergenline Ave, West New York, NJ 07093, United States
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Continental Carbo Jewelers
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pa
Review №1

Friendly, professional and super helpful. Great customer service I would come back.

Ni
Review №2

I wish I could give them more stars! They have amazing jewelry. I have already bought several pieces for myself, husband and my family. Its family-run and the staff is incredible and patient, they helped pick out what I liked and I get so many compliments. I trust them with my heirloom pieces that needed repairs, I finally got to wear them again! Expect to get exactly what you want and come back for more. Thanks Carbo Jewelers

No
Review №3

Ive been coming to this Jewelry store for quite a long time. This family owned business has always done a great job with repair of my stuff. Staff is always a pleasure to deal with. Very nice selection.

Pa
Review №4

The jewelry they have looks amazing....Im driving today 3 hours away to purchase a bracelet....Im hoping on getting it for a good price....good luck to me.

Jo
Review №5

I called the store wanting to find out how to authenticate a Casio G-Shock watch. I had the pleasure of talking with Sergio who was extremely helpful. He was professional, courteous, and responsive with his vast knowledge of G-Shock watches. Sergio definitely exceeded my expectations with the quality of customer service. Thank you so much for taking time out of your valuable time to help a customer out.

St
Review №6

Friendly staff very knowledgeable family-owned business great reputation very well priced jewelry and service fast no other jewelry store I would go to

Je
Review №7

Amazing staff! Super friendly and kind, beautiful jewelry and at the best price. BEST JEWLERY STORE IN NEW JERSEY!

Sa
Review №8

We bought wedding rings here, and were very happy with them!

Xi
Review №9

Excellent repairs at this place. Never had a complaint in 50yrs.

Je
Review №10

Thanks so much for selling us our wedding rings! My husband and I are extremely happy! Thanks again! -- Jessie and Jack Breman

Go
Review №11

My dad got my necklace here and I love it and they have great customer service ✨💫

Li
Review №12

I was looking for a special piece of jewelry for my nephew who is fighting cancer. We walked in with heavy hearts. The staff in this beautiful jewelry store were compassionate, and catered to my need of a LGBT bracelet. My nephew had just announced to us that he was a part of this community. The staff listened to my story and designed a bracelet for us that was just beautiful and personal. They went as far as looking online for symbols that they were able to create. I was touched in a way that I will never go to another jewelry store. Continental is it for our family. The store is immaculate. The staff are professionally dressed and the customer service is personable and welcoming. Fantastic experience. I am extremely satisfied. Thank you so much.My nephew received the bracelet in the hospital and just cried. He absolutely loves it!

Da
Review №13

This review is long overdue!I came here to have a new ring resized (The designer I bought it from did not make half sizes) and after looking at it, they suggested having to cut it to make it smaller which I agreed to. When I came to pick it up they actually surprised me by not having to cut it and instead just pulling the end tail a bit and refastening/fusing it. It was a 14k gold coiled snake ring. They did an impeccable job - you can’t even tell it was resized! I was really happy with the level of detail and care they took towards my ring. So much so, that I came back and had my husbands gold and diamond wedding band resized, and had my wedding rings fused together here. The service here is thorough, quick, and honest. Their costs are also reasonable. I plan to return with my diamond earrings as well! If you need work done and want an honest jeweler and want to support local small businesses - this is your spot!

kl
Review №14

Nicolás was very helpful and very attentive. They are amazing, very polite and they have a variety of jewelry available. ♥️

To
Review №15

Do NOT leave your diamonds overnight here. The front desk woman was rude when asked about same day service with repositioning / adjusting a diamond on a wedding ring and she immediately blamed me for not trusting her and conducted herself unprofessionally and obnoxiously. Customer service and trust starts at first sight - specially during these critical times!*For the owner that responded to my complain, I Never Demanded anything to the front desk lady or had any special expectations and never been referred to you by anyone. I simply walked in and respectfully asked a routine question such as doing same-day service and what her response to me was to tell me that I dont trust her and if dont trust the establishment then I shouldnt be there, then she put blame on me, was obnoxious and sarcastic. A simple NO SIR, please make an appointment or here are the steps you can take would have been more professional. My issue with your business is unprofessionalism and I deserve an apology for such uncomfortable and unwelcoming first time experience. For the record, I took my diamond ring and my watches to the Diamond Doctor on Park Ave 5 minutes from your shop and he did an amazing job same-day and educated me on how to maintain gold and diamonds in good impeccable conditions. Do not put blame on customers, just be professional and respectful.

Ni
Review №16

A really nice local jewelry store! They have a really interesting selection of items that are not your typical offerings. I recently purchased my wedding band here I cant recommend enough!

St
Review №17

Nicholas is a very helpful and knows exactly what I want and if he doesnt have what I feel could be different.he sees my vision and creates the piece of jewelry I need.ive gotten 4 items so far and they turned out beautiful.i thought the prices would be high but they have great deals and are worth the money.

Ni
Review №18

Very wide selection of merchandise, by far the nicest Jewelry store on Bergenline hands down. The staff is very knowledgeable and they work within your price range. They dont try to up-sell you like a lot of other places. I wouldnt go anywhere else.

Pe
Review №19

Came away with an awesome Citizen Eco Drive Military Band watch at a discounted price. Super excited and thankful these guys exist!! FIVE

F
Review №20

Believe the Star nice family business since 1964! Good selection and atmosphere. Open Sunday and worth the extra 10 minute drive from Palisades Park for a trusted business.

Jo
Review №21

The best jewelry shop I have ever been to. Great service! Caring and attentive assistants. Not very crowded. The atmosphere was special.

No
Review №22

I had to get a gift for a special occasion and Continental jewelers is the best place to go. They treat you like family. I like the fact you never feel rushed and the experience was relaxing.

Ga
Review №23

The best jewelry store in New Jersey.

Jo
Review №24

Friendly and helpful staff! Love their selection of watches for both men and women. Would highly recommend if looking for good quality merchandise at an affordable price.

An
Review №25

Top notch service, could not have been happier with my experience. Would recommend to anyone I know. I had done a ton of research into the piece I wanted and the staff couldnt have made the process better. They are true professionals running a upstanding business.

Jo
Review №26

Thanks again you guys for helping me out again this year for Christmas! I saved about 100. on the watch my Wife was wanting me to get her! thanks again - John

Co
Review №27

You guys saved us a lot of money! Beautiful clean store and everyone was very helpful! Good prices too. Thanks again for everything!

Ph
Review №28

The friendly, helpful, expert staff and the quality of the jewelry are outstanding. At this store each customer is treated as an individual, and the staff are extremely knowledgeable about the gems and jewelry that they sell.

El
Review №29

Thank you again Carbo Jewelers for making my wife happy again this year! our Anniversary is 12/2 and she was extra happy this year! thanks again - Eli

Ke
Review №30

Bought a GORGEOUSS 14K gold flower motif earring set off their website. Super fast shipment and exceptional quality! Thanks Continental Carbo!

La
Review №31

Lovely jewlery store. Gift items for all budget situations. Very nice!

sa
Review №32

You guys are the sweetest! A+ for professionalism and A+ for kindess! The best in town! Thanks again Nick and the other people that was here during my purchase!

El
Review №33

First off let me tell everyone this, Im not the kind of person that shops for jeweler without my wife. This year I went out on my own without here, and the people at Carbo Jewelers was extremely helpful, I didnt feel embarrassed or anything. They chose the perfect ring for my wife for our 20 year anniversary and she was extremely happy! Thank you guys at Carbo Jewelers.

Ja
Review №34

Everyone was super friendly! and not overpriced! Thanks again for selling me what I wanted!

De
Review №35

My husband has a pasion for skull jewellery. Christmas season i saw a skull pendant with chain in the window. I went into the store an a very nice man named Nicolas helped me. I told him that i wanted to buy the jewelry for my husband. He also told me it was returnable. I was surprised it could be returned as a kind gesture. In the following months. My husband admired a skull watch on a man. My husband asked him where he purxhased it so he could buy one. My husband tried in many jewelry stores to find it but no luck. So then we went back to continental and to our surprise the man that helped us the first time sent us the exact picture of the watch my husband was looking for. I never met anyone so dedicated to helping us. I dont plan on going anywhere else for my jewelry anymore.

St
Review №36

Thanks again for selling me that beautiful necklace I bought last weekend. Also, you guys are / were extremely friendly and helpful! thanks!

Sa
Review №37

Had a really great experience here - everyone was so nice and not pushy at all. Love the selection and the customer service.

Sh
Review №38

Thanks you guys again Nick for everything! You guys are awesome! Prices was cheaper than I thought and my friends Christmas Presents will be amazing! thanks!

Pa
Review №39

A+ Service! Friendliest staff, Good prices too! They saved me a lot of money on my Daughters Wedding Ring! I wouldnt never go anywhere else!

Ja
Review №40

You guys just really dont know how much I love you guys. I bought my mom a gift right, and come to find out she didnt really like it, now I ended up giving it to my girlfriend and now I think im the luckiest man alive. thanks again you guys.

Jo
Review №41

Everyone was very helpful! Good prices too. Thanks again for everything!

Je
Review №42

Carbo Jewelers has never let me down when Im placing a purchase each year for Christmas, this year I decided to buy my little sister a cute necklace for her to have and Im sure shell love it! thanks so much

Ri
Review №43

Excellent service, very experienced staff dealing with them for a long time recamend them highly

Sh
Review №44

Continental Carbo Jewelers huge help in my decision making process, great people with honest intention would recommend them to any body looking for jewelry.

jo
Review №45

I bought few watches from you guys!!, ... and I just went to get my watches cleaned up and shined and was told they can not do it because it’s not real gold ............ You guys a liars!!!! You sold me and expensive watch!! For it to be FAKKEEEEEE GOLD!!!I been ripped off!!!!! And I can’t even go and confront you guys due to the fact that I moved to another state!!

Sa
Review №46

There customer service is great. Took my watch to be fix. With in 3 hours they call me. And told me what the problem was. By the next day my watch was fix. And its working great.

Me
Review №47

Their jewelry is beautiful and the 14k gold bands are gorgeous. Must see

An
Review №48

My sister and I have both done business here, and were both extremely happy! thanks again!

Sa
Review №49

Thanks again Carbo Jewelers for selling me a the perfect watch for my Husband and Is anniversary! You guys are awesome!

Os
Review №50

Just wanted to tell you guys thanks again for helping me out. My wife was soo upset because her ring was all bent and everything and you guys was able to fix it! thanks again

Ki
Review №51

My Wife and I thank you guys again for helping us save some money on Jewelry for our Daughters for Christmas, thank you again Nick for helping us out!

st
Review №52

I bought a beautiful locket from here for my wife. She will be really happy on Christmas Day!

Ke
Review №53

Nick, I just wanted to tell you again, thanks a lot for selling me the best watch ever for my son, hell be soo happy on Christmas Day. Thank you so much!

Ro
Review №54

Thank you guys again for helping me get a ring re-sized! damn good job!

Ro
Review №55

The service here is terrible! I came here because I wanted chicken wings and the lady insisted that this was a Jewelry store. This is unbelievable all I wanted was some chicken wings and the lady threaten to call the cops on me, this is no way to treat a customer no matter how high they are!

Ja
Review №56

Like my husband said, thanks again for helping the Daughters out with their gifts for Christmas, theyll be happy!

Ga
Review №57

Would highly recommend if looking for good quality merchandise at an affordable price!!

Za
Review №58

I got Nick to resize my moms wedding ring, thank you guys so much! shes extremely happy!

Sc
Review №59

Nice store,lots of top end brands.Had a very pleasant transaction. Staff is also very friendly and professional.

Ha
Review №60

Ll be soo happy for good service.Thank you so much!

So
Review №61

Good friendly service! Good Quality Jewelry, Like My wife was saying, were extremely happy!

Bo
Review №62

Great service, very helpful and polite staff, great prices will do everything they can to help - would highly recommend!

Ja
Review №63

Good prices and friendly service! thats all that matters! :)

Ch
Review №64

Found these guys online a few days ago and figured I would try them out because of all the good reviews! Good friendly people as described online!

Ka
Review №65

Thanks you guys for resizing my wedding ring for me! you guys are awesome!

St
Review №66

Good Quality Jewelry! Nice friendly people!

Jo
Review №67

My Daughters Wedding Ring! I Good Service!!!

Jh
Review №68

Great experience when I had my watchs spring bar replaced which was $5. Then decided to have my other watch fixed and the experience was disappointing. The second watch I had sent to fix had a problem with the movement/hands. I ended up paying $15 just for that which seems ridiculous, $10 fine but, $15 not fine. The person who attended me said $5 for battery replacement, and I corrected the person who attended me, by telling them that I replaced the battery myself before I had it fixed. The receipt even stated as a dionostic that the watch had a battery replacement and it was something inside that was not working. As a result I got ripped off, never coming back, which is a disappointment becuase the owner seems like a great guy. $15!!! Shaking my head.Beware future customers, I guess they assumed I didnt know much about the inner workings of a watch and as a car mechanic would do, decided to overcharge me. If anyone is willing to $15 to fix a watch that is not related to a sring bar or battery replacement then go for it. If you want any other watch service done, be cautious or go somewhere you can trust better. That one experience ruined mine so, Ill look for another place.

Ni
Review №69

Fantastic service! Very knowledgeable and friendly staff!

Ha
Review №70

Good prices and friendly all!

Se
Review №71

Great store, they replaced my watch battery very quickly.

Sh
Review №72

I lovee their jewelry and the service is fantastic!!

Ka
Review №73

Super nice staff that assisted me with all my jewelry questions! Everyone needs to go here!

Da
Review №74

I do not usually do reviews but I had to leave my satisfaction here, I was looking for a gift for my boyfriend, and the attendants did everything I could to find exactly what I wanted within my budget, thank you!

Ca
Review №75

Good friendly people! A+ service!

Os
Review №76

I like every piece of jewelry of them

Ju
Review №77

Good Prices! Friendly people!

Co
Review №78

I bought an 18KT white gold engagement ring last week for them to surprise wife for our 20 year anniversary, Thanks Continental Carbo Jewelers!

Jo
Review №79

Overall happiness with his services.

Qu
Review №80

Really fantastic service!

As
Review №81

My mom and I went in the other day and we fell in love! We thought you guys was very friendly too! Not too cheap and not too high!

Os
Review №82

Horrible prices what a rip off, if i would could put 0 stars I would and that Cuban young girl no sense of humor and flirting with some guy next to me I DONT KNOW if it was her husband or a customer but very uncomfortable.

Ju
Review №83

All the best.

Ma
Review №84

Beautiful

Jo
Review №85

Fast, friendly !

Ru
Review №86

Great customer service!!!

Ga
Review №87

I love this place !!!!

Jo
Review №88

Great!!

Jo
Review №89

Super!!!

Al
Review №90

Excellent service when choosing what you are looking for. In the same way advising according to the economic scope of each one. ⭐⭐⭐⭐⭐🇨🇺🇺🇲🇨🇺🇺🇲🇨🇺

Hi
Review №91

I am satisfied with my purchase.

Ra
Review №92

Very good service, very attentive staff and excellent product quality. I recommend them 100%.

Ti
Review №93

They take a long time to attend and they cant even tell you give me a few seconds they act as if you were unbeatable> :-(

Ar
Review №94

This is the best jewelry store on Bergenline Ave. They offer very good prices and make special orders with a lot of professionalism. Ive been to other jewelry stores and the attention they offer doesnt compare to what they offer at Continental for their quality. The owner is very professional as well as his workers. The last purchase I made was some earrings for my daughter that I sent them to make personalized with diamonds and 18kt gold .. They are a beauty .. I love this place !!!!

Ju
Review №95

The attention is normal but they take a probe of everything, I do not go there anymore, to rectify an error of them in a garment that I send you they charge extra are some brazen talk to the owner and gives you some more stupid explanations I do not go but that place more than the recording on the garment again they were wrong I prefer to go to Manhattan and do it have the super bad experience first and last time I go there

cu
Review №96

Very good customer service, they have a good jewelry box to repair the jewels every time I am going to repair any jewel they do it as quickly as possible and they do a very good job I also take my watches to replace batteries they do it at the moment and they give very good discounts in the garments they bless. They have a very good selection of watches and jewels the finest you can see.

Ra
Review №97

Good people with nice things

Go
Review №98

They help me with my watches.

Information
100 Photos
98 Comments
4.8 Rating
  • Address:5902 Bergenline Ave, West New York, NJ 07093, United States
  • Site:http://carbojewelers.com/
  • Phone:+1 201-866-3311
Categories
  • Diamond dealer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry repair service
  • Watch repair service
  • Watch store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:10:30AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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