WOW!!! I cannot express my appreciation and gratitude enough to everybody involved with Culligan water of new jersey. Everyone we had contact with was phenomenal. Mark in sales explained everything to us and made us comfortable with the process and the installation. The plumber they installed the unit was very professional, polite and incredibly neat and talented. May at the office has been so helpful, courteous and warm.Having a water softening system has helped our familys skin health and overall bathing experience. We also have a very fragile salt water reef tank with live corals and beautiful fish. The softer water has greatly improved the water quality and health of all of the animals in the tank.In a nutshell, the system is amazing and everyone involved has been wonderful! God bless you all and please stay healthy!
They’re responsive when they’re courting you to purchase one of their systems. A few months down the line. The salesman that covers my area does not return my call. A manual would be nice too.
The cost was reasonable, the salesman Marc was knowledgeable, and the install crew was clean and courteous. Plumbing inspection passed and the office staff at Culligan resolved an issue that I proactively took care of on my own. Just a FYI for anyone buying a system with a pressure reducing valve (PRV) with a hot water heater, you need an expansion tank by code. Weve had the softener running for a little over 2 months now and its been really great.
Having two little kids in the house made our drinking water a top priority. We looked into water delivery and some other options but were not sure what would be best for our family. After a professional from Culligan Water came to do water tests, they walked us through all of the options and helped us to make a decision that was best for our family. Peter answered ALL of our questions (and trust me, I had a lot!) was so kind, and did an amazing job of following up. We ended up choosing a full house system. Install was seamless and the professionals were cautions of COVID protocols and really explained the system to us after they were done. We were pleased with the work and are now comforted that ALL of the water in our house (including our hoses outside!) are safe for our kids. Highly recommend!
John was very courteous when replacing my old machine . He was thorough and explained everything to me. He went through the most cost effective solution for my needs. I am very happy with the service provided and highly recommend it to others .
We knew Culligan was a great quality company so we decided to have a water softener consultation. The salesman came to our house and was very friendly. He gave us a full explanation of what we would expect and from there on the installation was seamless. We have had our home water softener for about a month now and have truly seen a difference on the water. I highly recommend them!!
Great experience with Culligan sales, install, and product. Marc was very helpful and responsive. Kevin and his partner installed the water softener and their work was very clean. They were very detailed in explaining how the equipment works. After three days of the install the water has been great. I highly recommend Culligan. Thank you!
Professional from beginning to end. Culligan helped me understand my needs within my home and also explained the benefits of a water treatment system that I wasnt even aware of. They walked me through the quote, estimate and install. The install was done within about an hour, in and out. My home is over 100 years old and some of the pipes were frail. The technician managing the install explained to me how he was going to handle it, and got the job done without causing any issues. They even pulled the permits for me. Very satisfied.
Recently replaced old softer with new Culigan softener and water filter. Water is now pretty good for both drinking and regular uses. Old discharge system clock is replaced with electronics, which claims to be more efficient on reducing water discharge to as needed. Technician provided an excellent service.
Very happy with Marc answering all of our questions and helping us select the best system for our home. Ross was very helpful in scheduling the instal and when we had an issue he had someone out the next day to fix it. Frank and Will were excellent with the install and being very careful in our house. We absolutely love the quality of our softer water now and reverse osmosis sink filter. No more filling up filter water jugs.
We had a water softener installed in our home and from beginning to end the experience was wonderful. Everyone we worked with from order to install, was very professional and things we completed exactly as they told us. We also noticed a difference in our water almost immediately. We would definitely recommend Culligan for anyone looking for a water softening system.
After moving into a new home in Bergen County with hard water (very hard water), we were in desperate need of a water softener. We called Culligan and Mark came out to the house immediately to detail all the available products and services. The install came shortly thereafter and the crew was extremely professional and answered all questions we had regarding the state of the art equipment. I highly recommend Culligan for your water softener needs!
Fantastic service beginning with the initial consult here to the install team. Very professional, work done clean and neat. Layout of the equipment in my designated area was thoughtfully placed. Inspector agreed the work was done well.
I have to say my experience with Culligan water has been top notch. I had an old water softener that no longer worked, few months after the initial lockdown of Covid I decided to explore the option of replacing the old water softener. Dana was fantastic and honestly for me which is important was not pushy. She went over everything with me on the different options, emailed it over as well and gave me the time to decide if this was what I wanted to do. After that the rest of the process was easy and simple. Can’t remember the name of the service tech and I wish I did but he was fantastic as well and cleaned up his work space. Very respectful of my home and aware of things. I was recommended to Culligan and I would highly recommend it as well.
Culligan Water installed a new water filter for our whole house. Very happy. Clear communication upfront, no surprises and great service! All happy!
Our water softener was installed a few days after I called and asked for one so it was great they could come so soon. The technician worked quickly and explained everything so I could easily turn it off if needed. The system works great and I am very happy with it.
Very professional. No games. Felt very comfortable during the entire process. Great job by installers. Would highly recommend.
My system needed to be replaced after 18 years of service. An appointment was scheduled, system evaluated and replaced in a reasonable period of time....at the time of replacement I had a FULL supply of salt and rather that creating a large issue the repair person suggested I use the existing salt and when done, he would replace the container and fill it with 8 bags of salt at NO CHARGE! Great service and Great value.
Just moved into Wyckoff, N.J. and went with Culligan as I have used them in the past at another home in New York. This company was very accommodating and professional. Showed up on time and was very thorough and clean. They tested everything to make sure that the installation was successful. They answered all of my questions. I would highly recommend them them to everybody! AAA+++
I had a wonderful experience with Culligan installing a home water softener. Not only did they offer the most competitive price, the consultation and installation were both on schedule and seamless. We are enjoying our softened water and will continue to work with Culligan for salt deliveries.
The good: Happy with the water from reverse osmosis water system. The not so good: The original culligan installer didnt check water pressure from system to ensure properly functioning for refrigerator ice maker. I was clear on reasons for this system. Now I have to purchase a booster pump to increase water pressure from system to ice maker.
We had an excellent experience from start to finish. Obtaining information and an estimate were fast and easy, service was phenomenal and installation was efficient. Technicians were extremely safe with Covid protections, knowledgeable, professional and pleasant!
Took a while to get sorted out but so far it’s good
Great product and service. I had both a whole-house filter and reverse osmosis drinking water system installed. When I came across an issue with my filter, Culligan Water of West Orange came out to handle my issue quickly and fixed the issue at no cost.My drinking water is so delicious!
The process was absolutely seamless, from the time I called the main number and requested a salesperson to the install they were professional and prompt. The equipment was installed without issue and works perfectly. I am so happy we got a water softener and happier we went with Culligan.
I am a happy Culligan customer for over 10 years now and we can’t imagine our life without RO pure drinking water by Culligan. I feel it is a bit on the pricey side though but you get what you pay for and the service is incredible. We used to have the water softener by Culligan along with RO but once we moved to our new house they did a water test and it wasn’t that bad so we decided not to install the softener but we got the drinking water system through them. The 3 gallon tank is perfect for a family of 4.
I had a great experience with Culligan Water. Their system is very through and protects the customer as well. The pre-sales process answers all your questions and helps select the right system. The in home estimate ensures no surprises and details what’s needed and the installation was clean and fast. I really enjoy my RO water filter system. It’s the best tasting water I have ever had. Also, the water softener system helped reduce excessive wear on my appliances and fixtures.
We had Culligan water softener and filtration installed over two years ago. The initial salesperson and tech were very knowledgeable and seemed to do a decent job of setting everything up, designing the system for our house, and then installing the equipment. However, over the course of the last year (so third year of using the equipment) weve had a lot of issues. We had an issue last year that required some maintenance on the softener. Then recently, our meter went bad and needed to be replaced. When the meter was replaced, it looks like one of the hose clamps got jostled loose, which ended up causing a leak. We had to get that fixed as well. In the meantime, and separately, the button that turns on the water filter for my sink is no longer working...its been one thing after the other. The equipment doesnt seem to be made to last. Im fortunate I have the service plan or else Id be spending a lot of money on repairs. One of the repairmen, Jerry, has been fantastic, but I dont think I should be seeing my Culligan repairman every other week. I am also not happy with the fact that the button for the sink water filter is broken and I need to pay for replacing it. Its a terribly designed piece of equipment - you put it near a sink, there is going to be a lot of water, but the button is not water tight and is easily corroded, which is what happened to mine. It was corroded fairly quickly after I got it, but it continued to work until now, and unfortunately Culligan is going to charge me $85 to replace it. Overall, when the system works it works well, but it requires a lot of maintenance and visits from repairmen, which is not ideal
Culligan Water is a very professional water solution company. We had a water softener installed by them this past summer. They had good discounts and prices and the installers were on time and took care of everything. We are going to use their salt replenishing service when our salt gets low. I would recommend them to anyone looking for a solution to their hard water.
Culligan first installed a water softener last year in my home and this year we went with a reverse osmosis system for our fridge’s ice and water lines.For the RO, the sales team Marc and Charles answered all of my questions patiently. The install was done professionally by one of their technicians. And although there was a hiccup with the install and an issue with the ice maker not making ice for a while, Charles found a solution to the problem promptly.Our water tastes great! Would highly recommend Culligan.
We had a purified water system installed a couple of weeks ago and we love it. The salesman told us it would taste much better than bottled water (poland springs, evian, dasani, etc.) and I wasnt sure I was going to agree. He was right! The best water I have ever tasted. The installation was easy and the technician was professional and did a great job. Not only is the water great tasting, but we no longer have to lug all of those cases of bottled water from the supermarket every week. Between the money we will save and helping the environment we should of done this ten years ago. Stop using bottled water!
We have culligan water because of the previous owners of our home but we would gladly use them again if given the choice! We needed a water softener installed and they came out and also did a comprehensive check of our tap and raw water to make sure everything else in our water system was needed. Turns out the UV filter we had from another company that had just broken was not even needed. They saved us hundreds because the other company was pushing us to fix it, culligan could have used this as an opportunity for pushing a sale but they were honest with us instead! We worked mainly with Andy and he really took the time to explain everything to us and give us options that fit our needs and budget.
The water tastes great, save my back from a million trip to store for water. We procrastinated too long to do it, The installation was quick, and we will have for years. A very satisfied customerGR
I had a complicated installation that had to course across my basement. Culligan had the best plan for my home, making sense with the least amount of disruption to my homes layout- they were able to do everything within the ceiling of my finished basement. My communication with the sales agent was always friendly, timely and professional.I did run into a small obstacle with installation for which I wanted a change- the company took care of it immediately; to me this speaks volumes about a company. I am very pleased with the service and highly recommend Culligan
The Culligan team from the installation process to paying the bill everyone was exceptional.Thanks so much
Sales and installation experience was very good with culligan . It is just one month old, we are seeing the difference in the water quality . i will recommend this to my friends.
Thank you Culligan Waters for your great service and excellent product.Whole house water filtering system is working great. Culligan technician did an amazing job on install as well as explaining in detail how to replace filters. Also very happy that the technician wore the proper safety gear as were going through the COVID-19 Pandemic. I will definitely be referring more family and friends to culligan.
Culligan was prompt and professional. They came and gave an accurate quote and then we scheduled an appointment for install. They came on time and finished the work properly. I recommend their service.
Smooth process from initial inquiry upto installation .Our water taste so much better!
Professional service and great customer service support. We had a lot of questions and our rep was very patience and addressed all of our concerns. Definitely recommend Culligan.
I was looking for a water softener for my new home and working with Culligan was a super easy process. Their representative came out to my home, assessed my needs, tested my water and provided me with a quote to install. The Tech came out a few days later, installed the system quickly and easily. Its been about a week and I can already feel the difference in my water.Im so happy with the decision to go with Culligan. I would absolutely recommend them for your water filter/softening needs.
I believe Mark was the sales person, straight to the point and facts. Priced reasonably, no marketing gimmicks, no fluff. Took a day to install and since installation i called a few times to clarify on questions and always got a response. Again no upselling, and if anyone is in doubt if soft water makes a difference, trust me you will notice it. Thx,
I recently had a Culligan system installed on my condo. They made several recommendations about the best and least expensive way to meet my objectives. The installation was done in a very professional manor and the system works extremely well.
Highly recommend!! Water quality feels amazing and the customer service is fantastic!
I had Very pleasant experience with culliganEnd to end process of calling for appointment to installation of water softener and drinking water filter system was smooth and it was done on time and they followed the covid protocol having a mask
Our technician was excellent. He is a tradesman who takes pride in his work. He was excited to show us how particular he was with his plumbing standards (something I can appreciate as an engineer). He was neat and tidy and described the system an its operation clearly. The office staff and sales staff communicated well and answered all questions. We highly and happily recommend them all. Great team!
I got a very reasonable quote and the sales rep was quite knowledgeable and recommend the best option for me. Highly recommended!
Technician was on time. Had thorough knowledge about the product. So far no issues
Contacted Andy for the installation and afterwards the Culligan water team exceeded our expectations. The installation was very professional. We are most pleased with our purchase, special thanks to Andy.
Appreciated for its professionalism and quick turnaround for service maintenance, delivery - a proven customer driven team. highly recommend for homes to upgrade the water quality
Great service! Culligan initially came out for a consultation and quote and answered a ton of questions. We felt very confident with them after that initial visit and were not disappointed after the final result! We love our new water softener. They are well priced and very honest- two things you rarely find together!
I have been very happy with them. everything from getting a water filter put into our house to water delivery. Their rep was extremely knowledgeable and walked us through everything. they even analyzed our water report to help see our needs.
Great customer service and quick/clean installation. Skin is so smooth~~ love it!
My old water softener leaked and caused a minor flood in my basement so I needed a replacement fast. When I called Dana at Culligan, she worked with me to expedite the installation. This system is much better than the Sears brand that it replaced. Overall, I am very happy with the product and the service.
Had a few issues but Culligan did make good on all issues. This included paying for a plumber to fix a leak over a weekend. Made good on 30 day money back guarantee for reverse osmosis system. We do love the whole house softener.
Great experience, Great product! I had a Reverse Osmosis system, whole house filter, and water softener installed. It was a pleasure working with Dana to arrange the installation. She was extremely knowledgeable and answered all of my questions. The installer went the extra mile during the entire installation to ensure optimal functioning units. I would highly recommend this company. Great Job.
We moved into a new house and were looking for an under the sink filtration system. We were very happy with Culligan throughout the process. Dana (sales rep) was great to work with and the install went smoothly. If youre looking for a higher level of service/support I recommend Culligan.
Excellent customer service and very timely. We had a water system installed and they were extremely professional, answered all questions, and price effective! Would definitely use their services again and recommend! Thank you!
Fast, friendly and efficient installation. Great team overall. Bob, Brian and Peter were highly professional, thorough and answered all my questions. Dana provided multipleoptions and helped me choose the system based on various water contaminants reports in the area.
At first I was very skeptical and didn’t believe that the system will make my water soft and my drinking water better than Poland spring. I was spending hundreds of dollars every month and bottled water and I am exceptionally happy with the quality of drinking water and the softness of the water. They were not pushy they kept their word and honored some promotions for me. So far so good.
The Culligan team was great. The salesperson was always responsive and thoroughly explained all of the options and services. The installation team handled everything smoothly and made sure to minimize any disruption from setting up the softener and filtration systems. I would highly recommend!
Had the Culligan Gold Series water softening system installed yesterday as our town has very hard water. Frank did a great, thorough job and was very neat with the installation. The water is already feeling cleaner and softer.Thanks
We are very please with our decision to go with Culligan for our water softener system. The install was fairly quick and the technician took the time to explain the system and was very patient answering all my questions. The difference in our water was almost immediate! I wish we had done this sooner !
Fair price, quick install, knowledgeable technician. Replaced a water softener that stopped working with a new Culligan system. So far so good. Highly recommended.
Very professional staff. They were very flexible with installation timing, and quick to respond. The sales people are knowledgeable and answer any questions you may have. The tech was very knowledgeable as well and answered all my questions. Installation went without any issues. He even alerted me of a small leak I had in one of my pipes. After everything was installed, he took his time explaining the procedure and what to do in case of emergencies or if the unit malfunctions. Pretty happy with everything.
I found our contacts at Culligan to be very professional and helpful. They made the process simple and easy. Install was quick and our serviceman was knowledgable and considerate, explaining what he was doing and asking my preferences. We now we have an additional faucet at our kitchen sink so we can enjoy the convenience of filtered water and eliminate our plastic bottle waste.
Very professional and pleasant people to work with....from the Salesman to the Installer to the people in the office.....highly recommended!!!!
Sales guy was wonderful, very knowledgeable and eager to answer any questions. He didn’t push anything on me or sell me anything I didn’t need. In the end I decided to purchase the gold series system. When the installer came he was ok. Friendly and timely. He installed the system quickly, but I was surprised that he didn’t try to keep the system as tight as possible so that I could enclose the system in a closet. Instead the system is actually taking up even more space than my previous system. Also I was expecting that the piping which I admit my piping was all over the place, but I thought when the system was installed that the piping would be sorted out and moved closer to the wall. In the end, system was installed and working, but just wish it was installed with a little more consideration.
I have been a Culligan customer in another state for years. My contact locally was well received and I was very please with Dana and her presentationThe installer showed up on time, explained exactly what he was going to do and did just that. I will highly recommend Culligan and this officeThank youLarry Gersten
Matt arrived exactly on time. He worked quickly and efficiently. In just over 2 hours the system was installed, he explained all, including how often we would be contacted to change the filters, and he left. Looking under my sink after he left it was easy to see that he had worked neatly. Not much else you can ask for.
Great Job by Frank. Polite, professional and got the install done very efficiently. My only concern is that while the contract indicated the container holding salt was filled with water and salt Frank was sent solo, so I am waiting for your team to show up and remove old salt tank.
Excellent! Installation was simple and efficient. Best tasting water, I wish we had this system installed years ago. So much more convenient than waiting for a water delivery. So well worth it!
Fantastic experience! Very professional and courteous. Extremely knowledgeable about products being installed. Cannot recommend highly enough!
John, was great! He came in worked for a few hours putting our system in, gave me a brief understanding of the system and WALA! we have great water now.
The guy who came to do the installation was super friendly and knowledgeable. He gave us the step by step and showed us where everything was going. Looking forward to drinking our own water from the kitchen sink and not plastic bottles.
Was scheduled to change water softener and was given a schedule of 9-11am. Came exactly at 9:00am. Was explained on what needs to be done and the length of time the water will be shut off. Did a very clean job. Didn’t leave any mess.
Have used Culligan in 3 different homes to date. Pricing is always fair and service has been excellent. Used for water softener, carbon filtration, and reverse osmosis drinking water.
My experience with Culligan was great. We had received a quote that was 4x as much as Culligan. I found Mark, our sales associate, responsive and honest. The same day installation could not have worked out better. Everyone is friendly and professional and we couldn’t be happier.
I had a great experience with Culligan. They were consistently responsive and were able to schedule us for an estimate, and then installation, quickly. The technician worked efficiently and left the sink area neat and clean. I would highly recommend Culligan!
I am so happy with the install. Can’t wait to have the whole system running! Bob & Frank are great. Good job!
Had a very pleasant experience. Charles went above and beyond to help me get exactly what I needed. This is the second home that I have used Culligan for. Very honest and professional company.
I love these guys very personable and very affordable and timely and did a fantastic job. The man who installed the system is the same person who came out and took pictures and he showed me how everything works!! We got other bids but Culligan has been around my entire life, I knew I could trust them!!
We went with Culligan because of their solid reputation in our area. They delivered as promised by our sales rep Mark.Installers was very clean, on time and professional. He also was very patient and explained what I need to do and what I should expect of the new softener system.
Prompt installation service and it was a quick/seamless installation under the kitchen sink. The faucet they gave matched my kitchen faucet well. Water is clear and filter seems to be working great.
Culligan were very professional and went the extra mile to accommodate my requests. I had a basement project going on and so Culligan techs had to come thrice for installation. They were very accommodating and helped us get the best solution. After installation the RO was not working and they replaced the tank to get it to work. Overall satisfied customer who will not hesitate to refer friends.
This company is your best bet for Culligan Water Softeners and other related products! They are exceptional in their customer service, pride of workmanship, and reputation for a long standing family business serving the NJ area. Marc Friedman in sales is a pleasure to speak with over the phone. He will answer any questions, has a great knowledge and understanding of the products they sell and maintain, and tries to offer suggestions for you to attempt before dispatching a service call. Who does that anymore? Our schedule was tight, and he went way beyond normal expectations to resolve our issues and get quick service calls set up. One could not ask for any more! The repair itself was serviced by one of the owners, Brian Everhardt, a very hands on and extremely knowledgeable individual. Brian treated us just like family, took care of all all our water softener needs, and kept us well engaged with his brilliant conversation. This is one of those rare businesses you will find where everyone treats the customer so well and the quality of their workmanship shines through. I highly suggest you use Culligan of West Orange for all of your related needs. You will not be disappointed!Ted P.
Throughout the sales process and installation, Culligans personnel were extremely friendly, prompt and knowledgeable. The installation of our water softener system was done quickly (within 2.5 hours or so) and weve already seen results with respect to the glassware in our dishwasher, etc. I wholeheartedly recommend Culligan. Thanks.
Asked for quotes to install softener system. First they sent installer. He was nice and looked knowledgeable. He took measurements and told me that I will receive quotes within 1-2 days. Quotes never received. I called 4 times. Only message available. Nobody called back. If sales dont bother to call back, I would question how Maintenance calls answered. Looking at other high reviews, not sure what has happened with this company
Excellent customer service and product.
A pleasure dealing with Culligan Water, sales person (Mark) was no pressure, explained everything, showed up on time and tested water hardness and water pressure. Install was done professionally and system is working great. From the installation you can see they take pride in their work.
Installer showed up on time and was knowledgeable of what he had to do. He took his timeand made sure everything was done properly. Cleaned up the work area and answered all myquestions that i had. This was a very good installation.
Had a great experience working with Culligan Water. They were great communicating leading up to installation. My installer was polite and walked me through how the system worked and what maintenance it would need over time. Would definitely recommend them to anyone looking for a water system!
We are so pleased with the service from Culligan Soft Water Service of West Orange. As former NYers we had no idea how hard the water is here. Culligan helped educate us how best to treat the water in our home. With our new water softener installed we could immediately tell the difference. It’s worth every penny!
The culligan installer that came to install our system was knowledgeable and went right to work. After the install he explained the system to me in a way that i could understand. It was a very good experience.
Contacted Culligan when my system started to run continuously. They had a tech out same day to fix the problem. Since there were no parts available for my very old system I had them install a new one. Techs arrived on time and were done in a few hours. Also their office personnel are top notch - helpful and knowledgeable. Great customer service.
Very satisfied with the installation staff and with the water softener...Replaced an original reliable 32 year old Culligan Softner with a new 2019 unit...Installation of new unit and removal of old unit took only about an hour given that they were in the basement...The 2019 unit is so quiet that I had to check to see if it was operating...it was...!!!
Brian was very knowledgeable and patiently shared the fine details of the systems operation, maintenance and function. I am very pleased with the installation and operation so far.
We had an old system and Culligan techs were at our house for hours making sure emergency service was completed due to a leak in system. Thank you for making things easy to fix and taking all the time they did to make sure its working now properly
Our salesman, Andy, did a fine job explaining the equipment and process. So far the system is working well and doing its job. Easy company to work with.