I can’t say enough good things about this shop. Their high ethics takes me back to simpler times where “your word” was enough, where honesty and integrity was the norm and not the exception. Today Bobbie, Anna and his mechanics are the exception. He is one of those human beings that don’t care about money, he just cares to do it right, do it better than anyone else and to charge more than fair. If the world had more shops like these, the old adage “mechanics rip you off” would cease to exist.
After constant poor customer experiences at Mercedes Palm Beach, I started to look for new options for servicing my car. Bobby and team have been outstanding treating my car and me with excellent service as it is based on his genuine passion and love for Mercedes. Bobby looks at your car as if a doctor were looking at a patient, and he lets you know what you might need and what you might be able to hold off repair wise. He is a true southern gentleman and looks to foster a long term relationship with Mercedes Benz owners- not one off and get you out the door. His pricing is fair and what he says he is going to do he does (Time, Price and delivery) If you are looking for great service and professional care of your car and look forward to having a more personalized and trusting relationship for your Car Maintenance needs again, call up Bobby and team to get set up. I will not bring my car anywhere else now and my Mercedes Wagon is now better cared for then ever!
I have a 2003 G55 truck and was experiencing about 9 different issues, most of which I tried to have addressed by two different mechanics who claimed they had experience with Mercedes vehicles and could fix our issues. But, they could not and only made things worse. Someone told me about Bobby at MSC and I took the truck to him. Bobby fixed all 9 issues on my list and he did it within a few days time. He was also very reasonable with his labor time and charges. I will never take this truck to anyone but Bobby moving forward. If you have a Mercedes, whether new or old, and you dont want to get ripped off by the Mercedes dealer or take it to a sketchy mechanic that does not have the requisite knowledge and experience with Mercedes vehicles, take it to Bobby at MSC. You will be thankful that you did. I know I am.
I have been using MSC of the Palm Beaches for repairs to my Mercedes since 2017. The work has always been professional. Customer satisfaction still means something to this business and I highly recommend them based on my experience.
I took the R class in for diagnostic today. I was greeted with a warm reception and a very friendly staff. They offered cookies and coffee and I gladly indulged. :) I ended up leaving the car for diagnostics and received a call in the early afternoon with the diagnosis. We went ahead with the repair and it was ready before the end of the day. We are very pleased with the entire experience at MSC. Thank you to the entire staff for such a professional yet easy going environment. See you soon with the S class for a once over.
These folks rebuilt my 30 year old transmission. It works like new and the price was right.
Got my 06 E320 Cdi all fixed up and back on the road in a day. Had an injector with blowby and a transmission that needed a fluid and filter change. Injector is sealed and the transmission is shifting smooth and fine again. Price was reasonable. Im not one to let anyone else work my stuff, but Im confident this shop has done a great job.
Bob is everything you could wish for in a mechanic ! Knowledgeable, thorough, reliable and of great character. If you own a mercedes, this is the place for you.
Best auto mechanic in Palm Beach County. Been going to Bob for over 20 years always happy everythings great and done correctly the first time at a reasonable price
My whole family has been bringing Mercedes here for over 15 years and never go anywhere else! Very friendly staff, quick service, reasonable prices and honest- Bobby and his team are fantastic. Have brought the car to MB dealerships and for quotes and its easily 2x the price of MSC.
I came to this place by happenstance, but then was told by a friend that they are the best! Best in the business, especially for diesel vehicles. Bobby, the owner, is a cool dude. Really rare to find in Florida.
Came in for an oil change and a repair quote for a suspension problem a couple times for the same repair, both times I was quoted different prices, the first visit, the mechanic there quoted me the job about 30 mins for an upper control arm and told me it would be no more then $450, when I returned for the repair I was quoted $800, the owner seemed reluctant to give me an actual quote and when he did he printed out the wrong part and the wrong repair quote and it said $750, he didn’t want me to know what the part was and how much the labor would be because he feared that I would take the quote and compare it to another service provider. I basically drove over there and wasted my time because I was provided with the wrong information after 2 attempts to get the work done. This was not my first visit there, I routinely get my maintenance done there (oil changes) and believed that they where good honest people, I drive a 2008 Mercedes s550. The diagnosis of the problem was wrong the price was extremely high, I got the repair done at another shop who did an amazing job timely honest and fair with a 2 year parts and labor warranty. I was charged $275 for parts and labor for the same repair they attempted to charge me $800 for. Consumers beware this place is dishonest and they don’t do good work, they misdiagnosed an issue with my vehicle and the supposedly specialize in Mercedes Benz, needless to say I will never return here again
I needed my check engine light read on my 1994 sl320 and MSC had the right equipment to do a read out. The owner Bobby was extremely helpful and was able to answer all of my questions. I would definitely recommend this place!!!
Very knowledgable and experienced when it comes to Mercedes of any age. Always willing to help you out whether its with parts or providing valuable information for the maintenance and care of your car. Repairs done promptly and at a fair price.
The only place I would ever take my Mercedes Benz. I am on my 7th Benz in 30 years, Bob (Owner) & Warren have has always done a great job keeping my cars running and looking great. Why pay all that money at the dealer when you get professional Mercedes Benz care at MSC. With any years of experience certified Mercedes Benz Mechanics, hey work on Mercedes Benz only, why would you go anywhere else.
Exceptional Customer Service!
MSC Mercedes Automotive Services Excellent Customer Service. Honest, Friendly, Reliable + Reasonable. Top Notch! Win-Win Free Wi-Fi!
This is an awesome place for service of your Mercedes Benz
Fantastic choice for any Mercedes repair.
Awesome shop
The best in mercedes