Full price bad service badrepair had vehicle 3 days . Hes too busy to spend quality time. Received rushjob was charged for quality jobHe did say he would fix again. Couldnt risk it because of amount of down time.
I have used Trail Auto Electric many times since. The staff is friendly and helpful. More importantly, these guys know their stuff. I was referred to Trail Auto Electric by my previous mechanic. He said they are who he goes to when they get stumped on a problem. I have always been treated fairly and honestly. Top rate firm. Highly recommended.
Needed to reprogram new ABS Module. Called around & George picked up and was very professional and quick with professional advice and service. Car runs great with no issues with the ABS Module. Thank you George! Highly recommend.
George is a nice guy, but my experience was pretty bad. I had to source and supply parts when I was told they werent available (they were, on eBay). After two weeks, I was told the vehicle was repaired, and arrived to pick it up only to discover that many of things I asked to be fixed were still broken! George replied with, I didnt think you wanted to spend $1,000 taking apart a crumbly old dashboard, after Id told him when I brought the vehicle in that I was willing to spend up to $5,000 to get the vehicle in top shape. Ridiculous!George than asked me to drive the vehicle to see if I could live with it as is, which I refused after checking the AC to find it was still blowing warm, and I couldnt direct the air flow to the windshield or foot area. I asked George to repair the vehicle this time and left it there.I was told two days later that I needed more parts that he couldnt source! Again, I found one of these impossible parts on eBay with a simple search, and got my mechanic back home in Connecticut to source the remaining part. My mechanic called George about the vehicle on a Friday and was told to call back on Monday because George thought he could partially fix one issue with parts he had. My mechanic called back on Tuesday, and George told him that he couldnt fix the vehicle at all!So, I wasted approximately 3 weeks with George, paid $515 in labor, plus $275 in parts that I had to source and buy myself, and ended up with a vehicle with most of the problems I asked to be fixed, not repaired, and extra parts I have no use for.After leaving Trail Auto Electric, I took the vehicle to a competitor and was told that everything George told me was likely wrong, and theyd have it ready for me in two days (who knows if thats accurate or not, but thats what I was told).So, while a nice guy, the service I received, the lengthy delays, and the overall terrible experience of having to source my own parts over and over, means that I wouldnt recommend this business for any serious repairs.
We had a great experience at Trail Auto Electric. George and his team are very knowledgeable. When I called I was able to talk with George himself and he was so patient explaining the details of my cars problem. I really like my car so it meant a lot to me that he was honest and considerate. I feel that Trail Auto Electric is a great asset to West Palm Beach and recommend them highly!
George is excellent in what he does. Polite, good communication, decent pricing. Would recommend to any w auto wiring problems. Go there first and save yourself headaches and money!
Honest company with honest guys. Was recommended to go to Trail Auto Electric by local Firestone since I believed I had a circuit problem to my headlights. After bringing my vehicle to Trail Auto Electric, I came to find out my problem was not as serious as I thought it was. Really appreciated the honesty. Highly recommend!
Best auto electric repair place in town. They do excellent work at a fair price.
I truly appreciate the professionalism and manner they helped me. It was rapid, thorough and very informative. George is very business oriented, lets you know what his charge to diagnose your problem will be, and kept me informed by phone.
$125 per hour to just diagnose what is wrong???
I have taken two of my vehicles to Trail Auto Electric. George is knowledgeable, honest and fair. I was referred to him by several people and I’m so glad I went to him. He explained everything in detail before he began, after he assessed the vehicles and after the job was done. No surprises. He quoted me a price to repair my son’s car. When I went to pick it up, he charged me less because he didn’t have to use as many parts. He could have easily charged me the price that he quoted me and he didn’t. He brought my car back to life after a squirrel chewed through my engine wires. He called when he said he would, the cars were both ready when promised and we haven’t had any problems with them since. Thank you George!
George, the owner is very knowledgeable about diagnostics and fair on pricing. He fixed an A/C problem I had with my Hummer. Would trust him with any electrical issues! Thanks!
Trail Auto Electric is fantastic and able to diagnose any electrical issue with vehicles. I had a battery issues that caused my car to die if I didnt drive it for a couple of days, so I had been unplugging the battery after both another electrical shop and the Jeep dealership couldnt diagnose the issue. George and Costa found the issue within two hours and got me all fixed up. Job well done by these gentlemen. Id highly recommend anyone with an electrical issue in their vehicle take it to Trail Electric!
Towed in a customers vehicle. Very friendly service and clean place. Easy to talk too.
Just when i thought i was gonna have to junk my F-350 they fixed it for a reasonable price. my truck rides like it’s new. Today i’m very happy with this mechanic shop. i really do appreciate it. i highly recommend this place if you have any trouble. you might have to wait a longer time but if you want it done right come to Trail auto electric!!!
I have been going to this place for over 10 year,and always the problem is fix where I am back on the road the right way My company really appreciate your professional honest service. Thanks!!
I don’t know how these people have 4.6 stars I went over there gave them a car with one little problem got my car back with multiple more problems and the owner refuses to help you with any of them claiming I did to myself to myself
These Gentleman know what they are doing. George was very informative and gave me the entire rundown and went the extra length to explain. He also left me the part that was replaced so i can verify. You gained a loyal customer George. Thank you.
The most honest mechanic I’ve ever encountered. Professional and courteous. Definitely recommend him
Professional, Polite, Knowledgeable,Precise and honest. What more can you ask for from a auto mechanic business? Oh work done in a timely manner, Thank you George and staff for resolving what another garage could not. Greatly appreciate.
Awesome place and prices
A perfect place for honest electrical estimates. A terrific place to end up when you can not trust your car dealer. Honesty is best policy here.
I had a great experience at Trail Auto Electric. George is a nice guy. He managed to find and install a brand new ECM for my 97 Toyota Tacoma, and now it runs great! He is well spoken and was very patient with me. He showed much interest in my concerns and was quick to ask me about any abnormalities regarding my vehicle. You will quickly pick up his on profound expertise after a few minutes of speaking with him. You cant go wrong with him. Give him a visit.
Trail was able to fix my car within a few hours after another local shop took two days and still couldn’t diagnose the problem. They were polite and knowledgeable from my original phone call through picking up my car a short while later. They over delivered and charged a fair price. Thank you Trail!!!
These guys are TOP NOTCH. Brake lights stopped working... They completed the job quickly even though I could tell they were extremely busy. Friendly staff and fair pricing. Id recommend them to anyone.
I am 100% satisfied with electric repair on my 2005 Kia Optima. George Costa and staff found the parasitic drain no other mechanic could find. I paid a fair price and highly recommend Trail Auto Electric.
Took my Jeep Wrangler to Trail Auto Electric earlier this week and could not have had a better experience. George and his team quickly diagnosed and fixed the bad relay switch, they were also able to find and reattach a missing battery cable end and all at a very reasonable price. Trail Auto saved me thousands of dollars and time as I originally had the taken my Wrangler to a local Jeep dealership who suggestions to fix the problem were not only incorrect but extremely expensive. I will be back with any future electrical issues without a doubt!
They keep your vehicle extra days, while performing a simple diagnostic check that should be completed the same day.
I had an amazing experience with George at Trail Auto Electric. He was direct but fair and open to communication. George diagnosed my problem in a few hours after months of issues and multiple visits to different mechanics. Two mechanics who didn’t know one another referred me to George after several unsuccessful attempts to figure it out for themselves. I couldn’t be happier that they did.
Just Picked up my Jeep JKU today. Kudos to George and staff for their efforts and assistance. Many thanks and you definitely have my recommendation as the go-to Auto electric diagnosis and repair facility.
My mom’s vehicle was having problems with electrical issues. I had talked to another mechanic who suggested Trail Auto Electric. I am happy he did. The owner, George, is very good and honest with you. He found the problem and we worked together to get the correct parts for the vehicle. The vehicle is finally fixed and my mom is happy to not have the problems she had for a little while. Thanks, George!
Cant say enough good things about the staff at Trail Auto Electric. I was on the verge of thinking id have to buy a new car, because the computer problem was proving very difficult. They are highly expert and they persevered until it was fixed. My Jeep is running like new.
Excellent in electrical repairs!
Undoubtedly, the best place to go for repair job. These guys explain EVERYTHING they do. They are very professional!!!
I brought my car in it took 3 months to get it back it went there cause it didnt start they charge me 932 dollars to repair it and drove it out of his shop and my ac compressor plus what other damage he cause while it was in the shop its a 95 buick i was getting it all taken care of but he charged me 125 a hour and mess my. car up its starts now but he ruin my ac very rude would not do bissness with him or his company he a thief and mess my car up he a greedy man it sat 4 three months bad service
Pleasant experience. No one likes taking their car in for repairs, but if you have to, take it here. Theyll find the problem. This is the place dealers send their jobs when its too hard for them to fix. These guys are incredible.
Honest, up front, thorough, calls back and answers the phone, uses oem parts and is cheaper than the dealer. What more can you ask for? George is a hell of a nice guy too.
When faced with troubling electrical issues, Trail is the place to go. We highly recommend George and his team to our customers and they have the dedication and expertise to diagnose in depth electrical problems.
I took my vehicle there for a diagnosis which they did sufficiently. When I got home I realized that the coin container is my center console was stolen. (had about $10 in it) I immediately called and the manager didnt even acknowledge what had happened. He took the attitude that it was impossible and it was my fault. He wasnt interested whatsoever in learning about the issue or trying to get to the bottom of it. It was incredibly insulting to have something stolen from my vehicle and then have the manager be cavalier about it. NEVER AGAIN!
If I could give 10 stars I would! Had problems with my Cadillac Escalade for the past 3weeks wouldn’t turn on and the gauges would go crazy! Took it to 2 different mechanics and they both recommended me to this place. Literally the same day they found the problem and fixed it the same day. Please if you have some electrical issue in your vehicle go to them first save your time and hassle. great people even took the the time to show me diagrams of the wiring that goes into these types of trucks Gave me copies as well. Thanks again Great customer service!!!!
George and his crew are the most professional people ever . They were always able to help me.
My car was stalling frequently on a random basis (was dangerous) . The problem was some bare wires. George found it quickly, fixed it and it never happened again.
Expert trouble shooting. Great customer service. They fix it, and fix it right .
Best in the Business was able to fix the problem same day in and out
They are very good at what they do . And that is repairing cars
George is an excellent in his profession. He is honest, kind and dedicated.
For electrical problems with your vehicle, this guys are the best. Dont waste your money going somewhere else.
Excellent and fast service.I recommend them.Thanks!
If you have a electronic problem with your car take it here. There right up front with you!!
Great service. Speedy service.
True Customer Service! George is a PROFESSIONAL MAN OF HIS WORD!
Pretty nice staff and the prices are pretty fair I went several other places before here and they didnt even touch my car this guys are very professional and they are going to help you out with your electrical problems (y)
This auto shop is number one when it comes to quality......When other mechanics cannot figure out how to fix your vehicle... They send it here.
Quick, honest repair which I appreciated very much!
They are very clever guys
Quality service by knowledgeable technicians
George and Crew Awesome
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