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Prospyr West Palm Beach
1900 Okeechobee Boulevard Suites C1&2, West Palm Beach, FL 33409, United States
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Prospyr West Palm Beach

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Ke
Review №1

Went here to have them look over some coins and gold jewelry I had. The whole process and experience was super comfortable and easy. The staff was friendly and knowledgeable about what I was trying to sell them. I got fair market price for the items I brought in. Overall, the experience was great. I recommend coming here and will be back soon.

Sc
Review №2

Saw the TV ad and decided to go there to trade in some jewelry that I wasn’t wearing anymore. As soon as I walked in, I was greeted by one of the associates, Sue.She was very friendly and helpful. Then I was introduced to John, the appraiser. Very professional and knowledgeable. The whole process took only 20 minutes and the entire transaction was seamless. I highly recommend this jeweler to conduct business with. They are outstanding. 5 stars.

Cr
Review №3

Enjoyed breakfast next door and found Prospyr. Sue greeted us and was very knowledgeable about the history of the business and the jewelry in the showcases. Their selection was impressive, it was pleasant to see individual unique pieces. Val also assisted in taking information on a piece that we would like to purchase. Highly recommend this when searching for jewelry. Prices were well below the mall and the pieces were not so common looking.

Ro
Review №4

My first time coming to your location with my mom. The staff was very friendly and very helpful in assisting my mom with some things she brought in to find out the value of. She was very excited to learn that they were worth that much. I also bought a beautiful pair of sterling silver hoop earrings. Shelia was extremely helpful and very nice. I definitely will be back with some more of my own items.

To
Review №5

First off, this is NOT Kay jewelers, this is what I expect from a genuine professional jeweler. I took some items that I no longer needed and Sue assisted me. I was very impressed at how detailed she was when evaluating my items. Sue was pleasant and informative, I never felt rushed, nor did I feel that I would be taken advantage of. I highly recommend Prospyr and will return when the need arises.

St
Review №6

Very friendly, helpful customer service. If you have any questions about your jewelry you can take it there for a free estimate. Quick & they dont rip you off which is very important. Thanks to everyone at Prospyr for all your help. See you next time ;)

Ja
Review №7

Very nice and professional staff. Sue assisted me today when I brought some coins in to sell. She was very friendly, informative and processed my transaction quickly. I would go back here again and would recommend.

An
Review №8

Noone came close to what they paid me for my gold scraps and engagement ring. They spend 30 minutes trying to prove my center stone was real and not a fake when their machine kept reading the centernstone as not genuine. They cleaned it a few times and finally the thing read it as a genuine diamond. They go above and beyond while providing excellent customer service and a fair buying price..

Le
Review №9

It was a great experience and wonderful staff. I was very excited to learn that my items were fairly traded. Highly recommended.

St
Review №10

Service was great and they immediately gave me money for my old gold rings with small diamonds in them. The only reason it’s not a five as I would’ve liked to get a little more money but then again I guess they have to make money and told me they melt it down as scrap they don’t resell anything because the two rings I brought in were beautiful but they said more than likely nobody likes other peoples rings they want their own to make their own memories.

J
Review №11

Better experience than I could have imagined. Val was very knowledgeable, professional and helpful.

Lo
Review №12

This is my number one spot. Very friendly and professional. Much higher quality service than any other place Ive been to in the palm beaches.

De
Review №13

Outstanding service from start to finish. The atmosphere at this location is incredibly welcoming, and the staff is highly knowledgable and highly professional. Whether youre in the market to sell or buy jewelry or coins, I cant recommend Prospyr enough.

La
Review №14

Great experience . So helpful can’t wait to bring my son here to buy jewelry

Ty
Review №15

10/10 customer service, very well presented and overall the best jewelers in west palm beach in my opinion.

Ja
Review №16

Very friendly and knowledgeable. Also very fair.

Wi
Review №17

Quick and easy transaction.will do business with them again .great customer service.

Ba
Review №18

A very good experience with John. He was patient, professional and explained everything. I will return to sell more items.

Vi
Review №19

Love these guys!! Theyre attentive, hospitality deluxe,and pricing great for gold and silver buying and selling. Recommend them highly if you are considering selling your jewelry.

Ci
Review №20

A great experience! I took in a sterling silver set and was shocked at how much I received. I then bought 2 gorgeous gold pieces with the money and did not have to pay taxes! Wonderful people. Highly recommend. They seem extremely knowledgable.

Ha
Review №21

Couldn’t have had a better experience. Staff is smart and explains everything To you. Clean and safe environment. Doors are locked behind you for your safety. Meagan was extremely professional with explaining the process. Go there and you will be treated fairly with. Great prices!

Mo
Review №22

What a joy to go into this store and feel welcomed by a super-friendly staff. From the moment I walked in, Sue treated me with respect, and a warm smile. We talked, we shared photos of our dogs and we did business. I came in with an assortment of silver serving dishes, odds & ends of jewelry and walked out with a nice check. Actually - I mobile deposited it before I left the store! Sue helped me, informed me of what she was doing each step of the process. Ill be going back! A great place and wonderful people. Mary C

Em
Review №23

Sue and Jacob were so helpful and informative. Just so professional.

Sh
Review №24

Top-notch customer service! The owner and staff are great to work with, very pleasant, knowledgeable, thorough and detailed, and they never rush you. You’ll appreciate the time they take to explain everything and answer any questions you may have. Highly recommend!

ki
Review №25

Shelia helped us and she was wonderful!!! We found what we were looking for and are very happy. Would recommend this place to everyone

Ju
Review №26

I recently went with my sister to sell some gold and silver jewelry that was left to us by our parents when they passed away. We had no idea of the value of what we had so we went to a couple of places. Treasure Hunt gave us thousands more for our things than the other jeweler that we visited. Meagan and Jenna were patient and very knowledgeable about what we had and its value. I would recommend getting several estimates for your things and then go to treasure hunt and see these folks for your best deal.

Ro
Review №27

Went to do some shopping and stopped in with my friend. Sheila, Val & Sue were so helpful to us both. I purchase a bracelet and earrings and he bought a ring for his daughter for Christmas. Thanks Everyone!

Ma
Review №28

Want to thank John for all the time he spent with me, I was very pleased with the outcome of my visit it there. Its a very pleasant atmosphere and friendly people who work there. I would definitely go back there again. Thank you again John.......

La
Review №29

John, at the West Palm Beach location was excellent. Professional, friendly, and very good value for the items brought. It was a very good sale and experience, impressive. Will return. Also, the items and jewelry for sale are very competitively priced, excellent value, will return to browse further.

ji
Review №30

Had a truly excellent experience at Treasure Hunt. Top notch management and staff. Met with John, who was considerate, professional, knowledgeable, engaging, patient, and thorough. Felt that I was treated fairly and honestly. Have been to other places prior to this and did not have the same sense of total satisfaction which I felt as a customer at Treasure Hunt. Thank you to the staff for their kind, caring ways and tact! I am glad I found you!

br
Review №31

I had a great experience at the Treasure Hunt in West Palm Beach. I brought some jewelry in that was left to me from my aunt. The woman I worked with was very knowledgeable and walked me through the process. They bought the jewelry and gave me a check for more than I expected.

Ch
Review №32

Sheila was extremely professional and knowledgeable. She also showed empathy and understanding that the jewelry I had was my mothers who recently passed.I will recommend this location and specifically Sheila to friends.

Ma
Review №33

My husband and I have family in the Bahamas that was recently devastated by hurricane Dorian. We went in to sell some pieces so that we can help them in the recovey effort. Val was very professional and gave us a little bit more than the pieces were worth because he understood where the funds would be going. Thank you for your professionalism and your concern in our time of need.Turner.

J
Review №34

TH is awesome! Sue, Sheila and Val helped me find a treasure for our 20 year anniversary. Great selection of jewelry and very friendly knowledgeable and professional service. They’ll be my first choice from now on!

Ro
Review №35

At the shop and having a pleasant consult. Very pleased with John and his demeanor and professional observations has been a very good experience. The safety and honesty of the service is refreshing. He is a true gentleman.

Ja
Review №36

Treasure Hunt West Palm Beach was a very pleasant experience with professional, quality service. I met with an appraiser, John, who greeted and sat down with me at the desk as we conducted business, and I was in and out in no time. Id recommend Treasure Hunt WPB and Johns services to anyone.

Ri
Review №37

Days ago my husband and I visited Treasure Hunt and we were very pleased with John our consultant who provided us with exceptional customer service. John made our visit very comfortable and pleasant. I would recommend Treasure Hunt to our family and friends.

Ya
Review №38

First time there and the service was great.John was very professional.I will recommend to some of customer that are looking to sell their items.

Ro
Review №39

Went to Treasure Hunt to see about selling/trading my engagement ring that sat in a drawer. Sheila and Val were very helpful and turned a not worn piece of jewelry into a few pieces I’ll wear all the time!!!! A great place and will go back!!!

Su
Review №40

Meagan was very helpful. She was very courteous, professional and patient with me. She has fabulous personality! I will truly be back as a customer.

An
Review №41

Excellent service today while we took some old jewelry...thanks Val for your service. Highly recommended.

Ge
Review №42

Fabulous store and service. Val is an expert at appraisals and my go to man. Convenient location and parking. All the staff there are great !

Ch
Review №43

Very friendly and helpful. Explained everything and I walked out with a check!

Te
Review №44

John was very kind and patient with our transaction which took several hours. I highly recommend John at Treasure Hunt if you are looking to turn in your valuable coins, etc. I couldn’t be happier with the customer service and honesty.

Je
Review №45

This is the best experience I ever had at any jewelry or coin establishment very kind, and they are respectful and courteous to there customers

D
Review №46

I was lied to. They are liars and cheats. I called and spoke with the woman who answered the phone. I asked her if they buy gold coins and she said yes. I told her what I had and asked if they pay more than just the gold value in the coin and she said Absolutely. She said I needed to bring the coins in. So I drove 35 minutes to get there. The gentleman took the coins and did some calculations and said $212 each. I asked why less than the gold value and he said because we need to make a profit and there is no premium for those coins. The gold value was $241each not to mention they were 1904, 1907, 1908 and 1909 gold French Rooster 20Francs. I told him what the lady said on the phone and he no way. I looked to the lady and asked her if she remembered our conversation that took place 40 minutes earlier and she said I have so many calls I cant remember all of them. I recognized her accent at that time and I knew it was her that I spoke with. The 15 minutes I was there the phone didnt ring once. All LIES, LIES, LIES! Needless to say I was a little upset. On the way out I looked at a few coins they had for sale and what do I see? The same coin (but 1911) that I wanted to sell them for $290!! I asked how much they would sell that coin to me for since there is no premium and he said $290. I laughed and walked out. If you want a fair price for your gold or silver forget the Treasure Hunt stores and go the THE GOLD MINE in Lake Worth and ask for Justin or Fred. Just do the research on what the value should be before you go to any of the buyers. Stay clear of the Treasure Hunt though, poor business practices and straight up Liars unfortunately.

Ri
Review №47

Pleasant and knowledgeable staff. Made selling some jewelry a pleasant experience.

Ke
Review №48

I am a Treasure Hunt 1st time customer. Allyn and Sue in the WPB store assisted me with cashing in some old gold jewelry pieces. They were very professional and helpful during the process, and I ended purchasing a beautiful estate ring!

Wi
Review №49

Karina was professional and knowledgeable. No pressure and good advice. I would go here again to sell jewelry again.

Li
Review №50

Today I was at Treasure Hunt in West Palm Beach and I was helped by Karina and Sue and it was just the greatest experience very professional and friendly at the same time I will be returning

An
Review №51

Great place to buy and even sell jewelry! I was helped by Megan, who couldn’t be more informative and helpful while attending you interests in jewelry!

Ju
Review №52

Karina and Sue were very helpful professional and friendly!

Je
Review №53

Very friendly staff, Sue was a pleasure to work with. Not to mention extremely fair in price.

Je
Review №54

What an experience!

Information
25 Photos
54 Comments
4.8 Rating
  • Address:1900 Okeechobee Boulevard Suites C1&2, West Palm Beach, FL 33409, United States
  • Site:https://prospyr.com/
  • Phone:+1 561-268-2100
Categories
  • Collectibles store
  • Coin dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
Working hours
  • Monday:10AM–6PM
  • Tuesday:Closed
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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